A wonderful hotel for those who appreciate a relaxing holiday and comfort. The design is excellent, everything is thought out from figure compositions to interior perfumes. Good breakfasts, croissants are probably the best in the city). The staff is very friendly. There were no problems during the week. There was a feeling that we were visiting, and not in a hotel..
A wonderful hotel, both aesthetically and practically. In the center in a cozy building. The service is super. Food too.
It can be seen that people have invested their soul and money.
I didn't raise my hand to reduce the number of stars, but I have a question for architects, designers and who agreed on it-placing a washbasin in the corridor, on the border with the living room, and at the same time there is no washbasin in the bathroom.There are also no paper napkins in the room. Otherwise, the design, location, hospitality, tokens of attention in the form of delicious chocolate are at a high level
The best hotel in the city! Everything is at the highest level. Thank you so much for turning the weekend into a real unforgettable vacation! A magnificent hotel, convenient, comfortable, luxurious. Breakfast is aristocratic. Very attentive and friendly attitude.
A magnificent hotel! We stayed there from November 3-6, 2022, on the recommendation of friends. Excellent design, clean comfortable rooms, delicious breakfasts and excellent service! And the location is certainly the best.
UPD In the case of working with me as a guest, the real work with damage looked exactly as I described. It's strange that the hotel's response says that my experience with them has nothing to do with a really built-in procedure. And I left the hotel quickly, because I was really in a hurry to meet, and not "pretending", my husband stayed to check out, he was in no hurry. The hotel's response was once again amazing. Everything is in the best traditions of service, it is necessary to accuse of dishonesty 😁
The equipment is wonderful, the interior is magical. The second time I was at the hotel, the first time the review was 7 out of 5, I planned to visit and recommend further. If it hadn't been for the last visit. After about an hour and a half after check-out, I received a message with an offer to pay for the damage caused to the property of the hotel. The reservation was not made for me, but I received a tempting offer. Moreover, it was offered to pay about $ 160 for a wine stain on an egg-sized blanket and a lipstick mark on a towel. During this time, the laundry was obviously not washed, but they asked for payment. I explained that the stains are washed off, after a couple of hours the amount was halved. Moreover, there is no mention that the initial claim is not proportionate, no excuse for putting up an amount for non-existent damage. Just "unfortunately, the blanket was not washed off, as a result, payment will be made only for it." This amount is called a fine at the hotel. It is a common practice when there are stains, a dry cleaning bill is issued or, if the property cannot be used, it is written off and offered to be picked up by the client, because he pays for it, and the hotel can no longer use it, in fact, this is the damage, taking into account depreciation. The story with the spots continued until the evening, the wonderful impressions were mercilessly spoiled. As a premium hotel, this establishment definitely needs to work with its customer service standards. You can at least sort out the situation before invoicing and apologize when it turned out that there was no damage initially billed, part of the property was removed. By the way, when I called to clarify the nature of the stains and the obvious possibility of washing them, except for the administrator, who is definitely not related to the introduction of stains, I could not talk to anyone. To solve complex issues at the hotel, usually someone more competent can talk to the guest.
Please be careful with the linen and towels in this hotel.
I was with my family at the end of July, the Family room, everything is fine! We checked in immediately upon arrival before 14 o'clock, a beautiful room, a super bed and pillows, air conditioning, two TVs, a bathtub and a shower. Everything is new and clean! Great cleaning! Delicious breakfasts to choose from!
I recommend it to everyone!
Simply the best hotel in Minsk for connoisseurs of boutique hotels and service. I come back time after time. Let's think about everything down to the smallest detail. I love this hotel 😍
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Илья В
Level 21 Local Expert
May 15, 2024
1. The lack of parking or any acceptable solution at the place of unloading luggage if you are traveling by car (standing on an emergency stop on the road or running with suitcases along the cobblestones from the nearest entrance pocket is not a solution). 2. The sink is not in the bathroom, but a zone separated by a partition from the living area - we did not understand this decision at all (are we at grandma's in a village house?). How to relax when you have water pouring behind the partition?
The location is good, no doubt, but if you are in the upper price category, then the basic things need to be taken into account.
I will positively note the restaurant - delicious, pleasant service.
Overall, the impression is pleasant, everything is very beautiful. But it's not very convenient. There is not a single shelf in the shower, there is nowhere to put bath accessories. There is a cold floor in the toilet and hallway, there are no rugs. All this, of course, can be experienced, but it would definitely be more comfortable if these points were finalized. There was also no iron in the room. The location is great, I liked the restaurant too.
I found this hotel in the search by accident. The expectations were fulfilled. Great location, everything is nearby. Do not rush to look for parking, the guys from the hotel kindly offered their own. The rooms are tastefully decorated. The hotel is new, February 2022. They are nice, helpful and friendly. Be sure to visit the restaurant and cafe at the hotel. We'll come again!!!
A good hotel in the center, new, cozy, modern and stylish, a separate respect for the kitchen, quality at a very high level, and taste and service! We were a family, everyone was satisfied, I recommend it!
A wonderful place in the heart of Minsk.
Wonderful service and pleasant staff with a prim look, but very open-minded openness and hospitality do not make you feel what is called "out of place".
Delicious coffee with coconut and almond cream pleased the soul of a suffering vegan who was longing for rest in decent places.
The hotel is new. Good repair. Nice design. Polite staff. The disadvantages are poor noise insulation and the view from the window I got to the construction site. Of the 3 types of breakfasts, I liked only the national one (cheesecakes).
At the eviction, they gave jam and marmalade-it's nice :)
A magnificent hotel in the heart of the city! Modern interior design, cleanliness, courtesy of the staff, restaurant kitchen - everything is on top! If we go to Minsk in the future, then only to this hotel!
Probably the best restaurant in Minsk, interesting dishes with an incredible combination of products, the bartender is an old-timer, apparently, with an appreciative look) but this does not particularly spoil the satisfaction of visiting this restaurant
I really liked the hotel, the level of service is excellent. The staff is very friendly, the room has been upgraded, the breakfasts are amazing. 2 restaurants, bar…
The hotel is above expectations, I put a solid 5
Only positive emotions remained after staying at this hotel. I really liked the interior. The rooms are clean and spacious, the bathroom is also a top five. High level of service, very pleasant staff. A good breakfast. Overall, a very decent hotel, we will definitely visit it again.
A great place to relax. Cafes, metro, city center - everything is nearby. Friendly staff. Delicious cuisine. We had a rest for the new year. Thank you for your hospitality.
There are beautiful sparkling breakfasts here. Cheesecakes are beyond praise! The hall is run by two gentlemen in tailcoats. The atmosphere is Christmas. Like
Very cute. We arrived, we were not satisfied with the room that was offered to us, it was quickly changed, and they also handed us a compliment from the hotel). Thanks). Let's go back)
I'll put five because I liked everything, the location is great and everything in the restaurant is also wonderful and I'll come back someday. I really like these hotels in the city center.
A beautiful hotel where they think about the cleanliness of the rooms and the comfort of the guest!
The rooms are nice, the sink in the room itself was a little confused, but then I got used to it)
Cookies with a wish and a sign under the bed are a separate delight))
We were from October 27 to October 29. In general, the hotel is good, but there are also disadvantages.
Bad (disgusting) hot water pressure. The water was rather cold. I had to turn to the adm, but to no avail. The heating suffered. It was cold. We stayed in room 302.
The Afigeni hotel with friendly and courteous staff, cozy, fashionable rooms with amenities and incredibly delicious breakfasts, you will not regret it.
Very stylish hotel, nice restaurant. The star was shot for a nightclub under the hotel, it was impossible to fall asleep before 4 a.m. But some of the rooms are located in a "quiet area".
Location in the city center. Ask the reception in advance where to park. The service is perfect. The food is very tasty. The breakfasts are hearty and delicious. The rooms are new, interesting, and comfortable
Great hotel. Quiet,cozy,beautiful and comfortable.The service is at the highest level.
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Николай Фоменко
Level 4 Local Expert
November 21, 2022
I really liked it. The hotel has been open for less than a year, everything is brand new. The interiors, details, service - everything is very thoughtful and lovingly done, and very beautiful. The staff is attentive and friendly. A small but pleasant compliment was prepared for my wife's birthday. In general, everything is much better than in soulless chain hotels. There are 4 types of breakfasts, you need to order the night before. I liked the English breakfast the most. The hotel is on a beautiful street, and it was quiet at night. All the sights are just around the corner. There is no elevator.
There are many restaurants around. In the same house there is a cocktail bar Padre, who accidentally came to a party with amateur Latin dances. It's a lot of fun just to watch.
A very cozy, stylish, luxurious hotel. Excellent staff, clean rooms. You can still smell the smell of the new hotel) the place is just a bomb, the very center, both for historically targeted tourists and for gastro tourists)
The desire to return to this hotel arose as soon as I entered it. The attentive staff is ready to do everything possible to make the most pleasant impressions of your stay.
A calm, soft interior, cleanliness and a restaurant at the hotel, which deserves separate epithets.
Now I know exactly where to stay on my next visit to Minsk.
An amazing hotel. Stylish, thoughtful and comfortable in every detail. The rooms are quiet, with good sound insulation. Fully equipped. Continental breakfasts: delicious and beautiful. The only drawback is the lack of an elevator.
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Чëрный Отзывник
Level 11 Local Expert
July 9, 2023
Location "5", the center. The Gallery is a 15-minute walk away.
Room "5", walls in calm tones and so on, everything works, nothing is stamped, excellent mattress and pillows, a bathroom without complaints, a general adjustable air conditioner is alive and on 22 squares it is quite quickly climate-transforming.
The sink is placed in the hallway, this is a controversial design move. But the lack of a paste brush was frankly frustrating, for such a level of hotel, it is at least strange to expect that I will bring my own..
Wardrobe, safe, table, chairs - everything is standard. The mini-bar is small and frost-free as standard, but it is very diverse in assortment from Beefeater to Becherovka.
The staff is 5, everything is prompt, polite and high-quality. From cleaning to booking a table in a restaurant.
There is a summer veranda of the restaurant under the window, and not a very talented singer, but this is purely to find fault.
I haven't been giving fives for a long time, so 4)
Delicious pancakes for everyone under the brambambula. Chik-chyryk
Gorgeous location (historical center, pedestrian zone, many restaurants). Responsive, customer-oriented staff. Neat rooms.
There is no elevator (a limitation related to the location in the historical center).
Great rooms, staff and breakfasts, BUT! if you want to sleep at night, this hotel is not for you. The hotel is located on a street with night drinking establishments, the music from the PADRE institution screams until late (I think they should agree on the end time at night of this daily Latin American carnival), its repertoire is poorly selected, the same thing is playing in a circle, by the middle of the night I learned all the songs, and the next day they were spinning in my head... Deeeespaaaaaaciiiiito..... If the windows of the room overlook Revolutionary Street, then it is impossible to sleep.
I repeat once again, the hotel staff and the rooms themselves are excellent!
Great hotel. Clean, spacious, cozy, stylish. The staff is friendly and unobtrusive. The location of the hotel is convenient, the historical center of Minsk. Delicious breakfasts. I will recommend it!