Cheap and high-quality furniture for every taste
But it is better not to buy because, again, cheap does not mean high quality. My advice to you, if you want furniture or any other household utensils, it's better to dig up and buy a normal one once. She will serve longer. I took a table in the Zeta folding kitchen. The quality is just the bottom. I threw it out on the second day. I ordered through Caspi, you can't check the quality…
low prices, a large selection of goods, but the quality is questionable, it is necessary to check on the spot. the staff is disgusting. the consultant with me "let off steam" with the help of a plastic box thrown into a rack with goods. security marks the work. there is a parking lot, but it is very small and always clogged. the delivery is always long and always paid.
We ordered 1 unhappy little table, promised to make it in 2 weeks, waited with scandals for a month. As a result, they brought a table with a stripped tabletop, again scandals, disassembly... I had to take the table back myself to replace it!
you can find a lot of necessary things. At affordable prices. I bought a table, pots, and chairs. All at different times. But you can find a thousand little things to find.
The store itself is not bad, but everything is so terribly located in the store prices and employees don't know anything about the product, there seem to be a lot of employees, but there is no sensible consultant
Hello, I registered on your website last night and paid for urgent delivery within 24 hours.
I received an SMS that the order was placed and the payment was completed.
At the moment, I have called 4 phones that came via the link in the SMS and no one knows what the status of the order is.
The only message that came to Whatsapp was that the manager who did not get in touch would be contacted.
I am disappointed with this attitude towards customers, the lack of information on the site that is available. Lack of feedback.
Please return the money immediately. And also provide information about why there is no work with orders and clients.
As a good store, but in order to do something to order, I advise you to go around them a kilometer away, so I ordered a 1 piece high chair, they said it would be 20 working days, I agreed, but I don't understand how you can pull so much, then as soon as 20 working days have passed, I'm at their place at 9 am)) I'm starting to find out... It turns out that they haven't even done it yet. This is outrageous! Then he took what was there from them, the difference was only in color, and God be with him. And the difference of about 120 tenge had to be returned, I already drove them here, he says take it in cash, I basically stood so that they canceled the order, indicated the reason for the refusal and returned the full amount to me, and so that I paid for them again, (I had nothing to do) buy only goods in stock in this store! Never order! You won't wait)))
I ordered a Prague double bench, ordered on October 12, called endlessly, swore,they brought me in half with grief on November 12, exhausted my nerves, they work very poorly, in bad faith
Well, in
1)The online store provides terrible service, they give answers for 2-3 days, you constantly need to keep track of when they are online.
In 2) delivery is 3-5 days minimum,
in 3) some orders are replaced at their discretion, then they did not write a word in the chat when communicating that there was no product, and even a photo was sent about the availability, as a result they brought the wrong thing at all, the invoice also indicated incorrectly..
4) ceramic products (mugs) are just terrible, chipped, cracked. Very fragile, although normal in thickness, the handle fell off immediately after opening the package
B5) Plastic watches (salad bowls) with a very pungent smell of plastic, and from hot water (thermal treatment)it immediately led and skewed.
In general, it is better not to use the Online Store, but it is easier to come and buy yourself in the store itself.. Be careful, and check the orders more than once with the managers so that you will get exactly what you want, and you will save money and nerves will be fine..
Advice to the management and managers!!!!!
Hire good and decent managers who will respond accurately on time and will not confuse orders.
A photo of what was indicated in the order, and what was sent as a result...
The range is amazing, and the consultants do not know anything at all, it feels like they have forgotten what their names are even. There are many useful and necessary things, but for some reason, after making an order on the website, it is impossible to pick it up when coming to the store, because no one can find anything in the warehouse. The prices are pleasantly surprising, but what is needed now is not and will never be, so the seller answers, or contact someone else. In general, there is something to work on in this company.
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Карина Имярова
Level 6 Local Expert
April 2, 2024
Of all the shops in the city of Almaty, it was at this address that it turned out to be the most interesting in terms of a larger assortment and choice.You can find everything here
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Олеся Т.
Level 6 Local Expert
August 22, 2023
It is impossible to wait for the collectors. They set a day and don't come. They answer."wait for the call" today. It's evening, no one is there. We agreed on Monday 10 days ago. They asked me to remind them on Saturday. I reminded them on Friday, Saturday, and Sunday. There is no answer. I call on Monday - oh no, the assembly is on Tuesday (I asked for Monday). Tuesday- will there be a build? It will be! At what time? Wait for the call. No one is calling. Time 16. I am writing to them. I call - they don't answer the phone. When I wrote that I would start writing reviews in an hour, they wrote that they would contact me. Another hour passed. Oh, the collectors are missing, they are not responding. We will punish them. Why should I punish?! Is it possible to assemble a rack already and not sit waiting for a week? The service is disgusting, completely absent. No planning, no commitment. Order number two-644021
It's a shame, our service in stores is not improving, but getting worse every day! The well-known ZETA store has proved this in full today. On 05/18/2022, an order was made for the manufacture of furniture in this store, which must be made within 14 days. Starting from 08/07/2022, I called the customer service department several times and they promised to call me back as soon as they found out the status of our order, but there were no calls. 08/09/2022 finally they called us and told us that they could come and pick up our order. But as it turned out, it was a joke, my husband visited all the warehouses of this store in the morning, but our order is nowhere. I can't contact the management of this store, they don't pick up the phone in customer support, they don't have the time or opportunity to talk to customers!!! EVERYONE, citizens, be careful and do not work with such stores!!! SHAME ON YOU!!! SHAME ON YOU!!! SHAME ON YOU!!!
A wide range of products. Made in KZ. Upholstered furniture and its elements, chairs made of natural wood, everything pleases and serves perfectly. Thank you, Zeta!
This is our local "proletarian Ikea", as my friends and I call Zeta, and this is not in a bad way: well, really, as soon as you go there, even if you "just look" or for company, you have to hang out for an hour and "hook up" something. An assortment of goods for all kinds of household goods, jars, flasks, low prices, in general, the norms!