I'm doing repairs in the bathroom. I used the service of a Personal Manager (by prior request at the Omsk Regional Center) in the person of Vitaly Gennadievich Dobriyan. Professionally, quickly, efficiently: selection of materials, calculation of quantity and cost, payment, registration of delivery to the Minsk region. Installments for Halva 12 months was very useful. I recommend.
Oma, cool, everything is there, if something helps, they will tell you, you will even buy what you did not think of, and if you do not visit the store enough, you can get lost looking at the product.
The store is large, but the choice in product categories is small. There is no branded and high-quality tool, mainly Chinese or low-grade domestic. No spatulas, no hammers, no sockets.
A good hardware store, there is everything for every taste, especially nice when various promotions are held! Stop on the MKAD right in front of the store!👍
The store is good and the prices are reasonable, but it's bad that this particular store does not always have the right product available and needs to be picked up from other stores. I do not recommend waiting for it to be brought from another store to this one, you can wait a very long time...
I really like it. You can buy all sorts of things in one store. One disadvantage is that there are few consultants. A very nice girl in the wallpaper department! Thanks to her, she tells me correctly. Another small nuance, a discount is given for the amount of 250 rubles ... it's a pity. And so, everything is fine)) Ah!!!, the store administration! When you ban parking along the store, not only is it not convenient to drive, but it is difficult to cross. They drive, they think ... they're too lazy to walk their ass a couple of meters ... from the parking lot, THEY PUT THEIR TROUGH RIGHT AT THE ENTRANCE TO THE STORE!!!. And if you take something out in a wheelbarrow, it is very difficult to maneuver with panels, laminate or cement!! Take action!!!
In a large store, the main thing is not to get lost. Coming here for one thing, you will still buy something extra) well, and a loyalty program for cardholders with discounts for their birthday)00
I made an online order for pickup at 10 am, nothing is ready by 5 pm, the goods I needed were lying five meters from the place of delivery of goods. But "we have one picker, you understand." Okay, I cancel the order, I go to the self-service checkout with the goods. I punch it, the cash register starts flashing red and says that I need the help of a consultant. A flock of consultants is standing nearby and apparently coughing up issues of the global world order, because no one pays attention to the red light bulb. Five minutes later, when, I suppose, everyone had discussed everything, a consultant came up, and without greeting, beeped two buttons and left without saying goodbye
There are probably repairs or changes in the location of product groups in the store, it is difficult to find something, there is practically no navigation. A good spacious parking lot.
A good hardware store for any wallet. There are many qualified specialists who will help and advise. Although, like everywhere else, there are "specialists" here are just one-to-one mannequins.
In August 2024, goods were ordered 2 times. The first time the order was canceled, the second time they just sent an SMS about the cancellation of the order, although we already had masters ordered. They didn't even apologize, they spent 2 weeks waiting for them. Piggish attitude towards customers!
In general, everything is there, but not always everything is conveniently located on the shelves relative to the price tags. Periodically, pallets are placed in the aisles, making the passage very narrow. And it's good if these are not bags of cement, which can also get your clothes dirty.
The service is at the highest levels. To order a product in the online store "Oma" is the right choice. There is a very large selection of any product, and there is also a price difference for any buyer. The entire ordering process took about five minutes. And this is with all the related topics in the form of SMS and a callback specifically confirming all the information on the order. Payment: card or cash at the time of delivery. well done.
A good store. A lot of things. On the website, you can view the availability, with an update of the balances. Comfortable. And it is also convenient to drive up.
Not a bad hardware store. The prices are certainly not the best, you can find cheaper. And so, in principle, a cozy store. However, the same fire extinguisher could not be found in the OMA at the address N.Horde 6 , had to go to another
I went to the Horde store. I am very disappointed. Everything is expensive and there is no choice from the word at all. For example, I wanted to buy a pipe cleaner that is everywhere, even in grocery stores - there is a jar of Russian production at a high price and it is enough for two times and that's it. An icebreaker, ordinary shovels - there is no choice at all, the prices are high. If in general you didn't like it, it was like you were on sale, but only without discounts. I used to go there periodically, now I have to look for something else
The store is very untidy, the goods on the shelves are not neat. Price tags are often not near the product, it takes a long time to find the price. To get advice, you have to look for sales consultants. The overall impression is as if I got to a flea market, only the prices are much higher.
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Александр Г.
Level 5 Local Expert
October 12, 2024
The attitude towards customers is not caring.
We came to the store to choose a crane, but they didn't let us choose, so the loader was working and signaled us to get out of the way. Isn't it possible to build logistics so that the goods are in the warehouse, and not on the upper shelves, from which only a loader can get! Is it not possible to remove all goods from the upper shelves after business hours of the store!
P.S. This attitude even helped us choose the best store. We bought a German crane in another store for the same price as the Russian one in Omsk, but with better characteristics
A large selection .The prices are affordable. Parking is convenient. There are no queues at the checkout. If something is not clear, the staff will always help with the choice and advise
The range and prices are competitive. The service is disgusting: there is no designer, then we are looking for a department specialist for half an hour, then the product seems to be in stock, then it is postponed for the client.
It is reasonable and reasonable for management to pay attention to the level of service.
A store that has almost everything, but at an inflated price. There are constant huge queues. There are always few cash registers. Consultants and other staff cannot be found, it feels like everyone is hiding from clients.
Previously, there were strong 5 stars, now I am changing my rating due to the disgusting attitude of the staff towards customers. I picked up goods from the pick-up point several times, employees literally had to be persuaded to find my order in the warehouse, while some directly answer me "I do not know where it lies" and passed the order to other people who also reluctantly took up the search.
As for the consultants, this is a separate song. I came to pick up a laminate in my apartment, started choosing a color, and when I asked one of the consultants to help me make a list for an online order of what to buy for the laminate (skirting board, substrate, etc.), I heard the answer: I don't see the point in counting something now if you don't buy right now. The mood was spoiled, and in the end I had to pick up everything myself.
The oma store is a fan of hanging a promotional price tag, and selling at the usual price. You always need to double-check the receipt, and if you see a discrepancy, it's an excuse that you didn't have time to change the price tags. I didn't pay attention a couple of times, the third time I demanded to sell me the product at the price indicated on the price tag, it was like I robbed the cashier, she had nothing to do with it, but I had to return the difference from my pocket. Be vigilant, especially when the check is a meter long
Everything you need to repair a house , seedlings for a cottage, various power tools can be found here. Highly qualified staff will always prompt and advise and, if necessary, explain.
Not a bad store, but one innovation upset me, previously a tree could be bought at a separate cash register and with a separate exit, now this function has been removed, it is not very convenient to go from one end to the other...
The store is large, the selection is huge, the price ..it's hard to say, but not low, if you buy during promotions, sales - you can buy very profitably.
A big and good store. Unlike many other stores in the chain, for some reason I personally always manage to catch consultants in this one. In others, they are either invisible or one to which there is a huge queue.
A very large store. A large selection of building materials. Prices are average, eats something cheaper, something more expensive. Consultants are not always friendly. Without knowing the location of the departments, you will have to wander around. There is delivery, which is a very good plus when buying something oversized. Of furniture- tables, chairs, chandeliers, paintings, there is a department with garden furniture, sofas, etc.-no. There are a lot of things for baths and sports equipment, there are also work clothes, household chemicals, a lot of things for gardening. In general, a very useful store
A large selection of construction products and materials. You can find everything that may be needed and useful in construction. There is a discount and loyalty program