Incredibly smart, the bot failed to cope with the order and placed it as if I had ordered it 4 months ago, he decided that I had not picked it up and canceled the order. The staff gave it to me, but I had to wait, thanks at least so much. Before that, the operator assured me that nothing had actually been canceled by the way and everything was in order.
There is a huge selection of goods in this store: electronics, household appliances, in general, everything from phone charging to refrigerators! Consultants will prompt you, help you with the choice and guide you to the checkout) if you need a loan, you can apply directly at the store without certificates and guarantors. In general, I like it) I go there often)
Everything is there, you can order everything from consultants a dime a dozen
But it seems to me that the store's arsenal is lagging behind in time with goods from Russia
And the prices there, although not for all goods, are high. Sometimes it's easier to order on valberes or from a hypermarket, at least there are points awarded for which you can buy goods
I asked for help in choosing a refrigerator and a washing machine, a very competent specialist, Eugene, helped with the choice, explained everything thoroughly, showed me. Thanks
I bought an LG TV yesterday for 1,500 rubles for the promotion. I didn't like the TV, the image on the screen is like looking through a film. The image is dark, although the brightness and sharpness have been adjusted to the maximum. There are no complaints about the store, the staff is polite, immediately answers questions in the chat. The delivery staff is also polite. Thank you for your work.
The store is conveniently located, so I often make an order online, and receive it in the store in the order department. I will immediately note that the department has competent specialists, especially Alexey. The last order was a DEKO engraver, I got a low-quality product. A couple of days later, the screeching of the bearing appeared. I returned it to the service department of the store, with a request to exchange it for a quality product. Alesya Stanislav, issued the papers for the exchange. A week later, after confirming the malfunction, I received an SMS and picked up a new engraver. Now I'm satisfied. Thanks to the listed store employees for their understanding and patience. Special thanks to the head. Marina Nick.! Excellent work of the staff!
I waited 20 minutes for the consultant in the kitchen department to be free, so that she could just pack the goods in a minute. For some reason, there was only 1 consultant in this department, and in the rest there were 2-3 free ones, but you see, this is beyond their competence
Good sales specialists, they will explain, offer, tell, well done, I am very pleased, I have equipped half the house. Compared to other stores, the best!!!!
A lot of equipment was bought there, but there is one disadvantage - the presence of aggressively intrusive sellers, but at the same time there are guys who faithfully do their job.
Consultants are always hanging out near the emergency doors or in a spit-stained smoking room. 95% of the positive reviews about consultants are written by consultants themselves or their relatives . I know firsthand, because I live in the same house and often go there and see this mess in person. I don't understand why the fifth element keeps this cabal of freeloaders.
I asked about warranty repairs. Everything would be fine, but when I'm going to return it, they call from a hidden number. Is this normal? They write everywhere at every step, they say-DO NOT RAISE SUCH NUMBERS. And they don't care. The call center says this is company policy. why?????
There is no point in buying an imposed extended warranty. When contacting under warranty, they are sent to a service center where your equipment will be for a long time, there are doubts that anyone and something is doing there. As a result, the answer is not a warranty case. As a result, without equipment and without money.
We bought a washing machine in early August. The consultant referred to all cars that cost less than 2,500 as "a car for the country." When they decided to take it for 1,500, they looked down on it. And she dropped the phrase: "Whatever you want, you can use it."
After buying the machine, we arranged delivery and connection for a fee (we agreed on a specific date). It was delivered on time, in excellent condition. On the same day, the master was supposed to contact in order to connect the next day, as stipulated in the store when buying. I didn't get in touch. They called themselves. They gave a lapel-turn. They said that it is impossible to apply for connection in advance. That it is necessary to call "day to day" and can not be connected on the same day when the goods were delivered. We'll call you the next day. It turns out that the phone number was (allegedly) recorded incorrectly, the master could not contact us (although the delivery contacted us and pre-agreed on the time; the question is, how was the phone recorded incorrectly then?). After the call, the master contacted us, said that he could deliver it only in a week.
We agreed on one thing, as a result, to wait another week to start using the machine.
We give 2 stars only because the delivery works great.
I came to buy a phone, I had to stand God knows how long and wait to buy it, so that they would write you a receipt for the purchase and only then to the cashier. So their system doesn't work and they don't write a check, and wait, it's not clear why. I came to buy, but they won't let me buy, sales geniuses
I recently purchased a vacuum cleaner, it works just fine, high power, Thanks to the sellers, they told me in detail the characteristics, and it is very profitable, payment in very small amounts per month, issued through a bank. I left happy with the purchase and absolutely small monthly expenses. If possible, I will pay earlier and come for other equipment. Thank you for providing such opportunities to people of average and below average income, for your attention to the customer and high-quality goods!!! I advise you!!!
We bought a TV today. They issued an installment plan for 24 months, brought it home, and stopped working an hour later. They called the store and told them to call another number. So they were sent from one to the other. We do not have the right to take it back, they said because the installment plan was issued. They replied that the repair would be completed within 14 days. That's a gift for the New Year. I will never contact this store again. I will contact the consumer protection organization tomorrow.
The staff is always ready to help with the choice, registration, will tell you how it is more profitable to arrange an installment plan. A wide selection of products. What is not available, you can order. Only the insistent imposition of an extended warranty is frustrating.
A lot of good equipment, but the prices are more expensive than usual
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Level 13 Local Expert
July 26, 2024
I bought a silent keyboard, I am satisfied with the product. In principle, the store is good, the consultants are friendly: honest and responsive. Of the cons: there is often a queue at 1 cash register, the other 2 as if for beauty :(
A large selection of any appliances and household chemicals. Qualified consultants will tell you and help you with any question. A good system of discounts and promotions.
We visited this store on 06/20/2023 at about 18.30. We just wanted to buy an electric kettle. The consultant was not in the department for 30 minutes. From the neighboring departments, the consultants refused to just give us the product that we had already chosen. As a result, they chose the product themselves, they found it sealed in a box. Let's go to the cashier. The cashier girl refused to sell, as the product was not checked by a consultant WHO was NOT THERE!!! Well, unless you choose when you're waiting and they send you to wait at the checkout. Couldn't this cashier have called or called someone??? Is this your service???? Is this your attitude towards customers? I will not set foot on you, and I will tell everyone about this attitude towards customers. As a result, they left the kettle at the cashier and went to a nearby electronics store where the consultants are more efficient.
I chose office equipment: consultants are not in the subject, the girl who prepares the documents is not in the spirit. I spent a lot of my working and personal time and nerves...
Thanks to consultant Pavel - he literally saved the situation, twice: both when choosing a product and when issuing it. An excellent specialist, a person, a professional in his field. We are very grateful to him
If you decide to look at some item selected on the website in this store, then keep in mind, it may not be there! Of the 3 items from the site, there was not one in the store, they told me to pre-order them on the site and come back after 3-4 days and see how these things look real.If you don't like them, you can give them up, but since the store is not within walking distance, you can also spend a lot on a taxi.The strange thing is that in such a huge store, there is such a meager selection of goods!)
The best hardware store in Gomel, specifically the 5th element, not only this one.
the choice is huge, discounts are present, I bought an SSD m2, I was satisfied.
I also bought headphones here, which broke, they were returned quietly under warranty, and also 100 rubles more expensive, since they increased in price.
I buy all household appliances and electronics here, it is especially profitable to take bonuses. The consultants helped to choose a laptop for study, helped with the choice of a bag, a mouse and an external hard drive. Everything was set up on the spot and all my questions were answered clearly. Saved me a lot of time and nerves. Very convenient.
The store offers equipment installation services. I strongly advise you not to take it, especially the "Premium" installation. When connecting the dishwasher, an employee of Technocity (who perform this work) reported that it was inconvenient for him to put a tee. Initially, it was announced that work with a cast-iron pipe is paid separately (10 rubles). Then he concluded that this was not possible. It was said on the phone that furniture makers should install the facade. As a result, instead of installing a Premium for 110p, I got a standard for 75p, while changing the siphon (I do not advise agreeing to drain the dishwasher through the siphon-very loudly). An appeal was written to the service center. According to the employees of this center, I had to evaluate for myself whether the installation was suitable for me. They refused to pay the difference in price for the Standard and Premium installation. I advise you to choose other installation workers. I really hope the 35p that I paid for nothing will significantly increase the welfare of the 5th element.
not a bad store. But dear)) If desired, you can find a cheaper product. Sellers are sometimes cunning, but you can understand them, the product will not sell itself
Cool electronics store. Prices are reasonable, sellers are polite! I recommend it! I often buy consumer electronics in the 5th element myself! I haven't returned anything yet.
A good store, a large selection of household appliances, competent staff.
There are often promotions and discounts. There is a delivery in the city.
Convenient location.
But sometimes you come across low-quality goods.
Service, that no service. I bought a TV. They offered delivery, I naturally agreed. I came to the checkout to pay for the goods. They tell me right away that I need to pay for the delivery. Without thinking and without asking, I pay (which is my mistake) for the delivery, they told me to go to another girl. The girl immediately, the nearest delivery is only in 2 days from 11:00 to 20:00. They'll dial me in an hour. I say, it will suit me after 15:00. To which she replies, NO!!! From 11 to 20. I say we're at work. The answer generally killed. I can't help you with anything!! I had to return the money!!
Everything is very good, but prices are overstated by 10-15 percent, sometimes there are prices like everywhere else or installment terms without overpayments
A great store. It's not the first time I've bought a product here. Competent and courteous staff . I would like to express special gratitude to the consultant who helped us with the purchase of the watch on 09/11/2022. Thank you for the excellent service and professional help. Unfortunately, I didn't remember the name .
I bought a smart bracelet for my wife, so not only did they sell the protective film at exorbitant prices, they also glued it twice and took it for two films.