5 Element
504 reviews
November 28, 2024
A normal store, only prices?
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May 31, 2024
Huge selection of equipment, good staff
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May 16, 2024
A very bad store, the radio is broken and there is no guarantee that no one will replace it
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2
2
December 15, 2022
The staff at the issue is good. But everyone needs professional development. They can be very slow. And young girls don't belong there. Overall, element 5 has always been good.
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4
1
August 26, 2023
A huge selection of goods. Good and fast service. I advise you to visit
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2
1
August 1, 2022
A good store, pretty competent sellers. But it's always better to compare prices. Sometimes something is more expensive, but you can also take something much cheaper.
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3
1
May 6, 2024
70 percent of the equipment was bought here! Everything works)))!!!
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January 2, 2024
Although the parking lot is not small, it is difficult to find a place. And so in general everything is fine
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3
July 4, 2022
A good store in the city center. I was choosing between 3 TV models . The consultants told , showed and helped to make a choice .
Motorists, keep in mind there is one-way traffic!
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3
1
November 28, 2022
The assortment is meager, beautiful and intelligent, knowledgeable sellers, especially in the TV department.
Excellent service!!!)
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4
1
June 19, 2022
My favorite home appliance store. You can always check the availability of goods on the website and order delivery to the nearest store of what is not currently in the store. There are often discounts and promotions that can be found on the mailing list.
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3
1
June 27, 2022
A couple of days ago I came to pick up the goods (by the way, I want to note that there is a good assortment in the store and on the website, many goods can be profitably taken at still old prices) by online order: it immediately caught my eye-the staff is Absolutely indifferent to the buyer, well, except for consultants in dedicated sections.
Otherwise, I also wanted to consult and, if they convince me, then buy a phone for an upgrade and a couple of little things in the form of extensions and filters -but this did not happen.
At the checkout, two chattering girls (I'm sure they only chatted About How To Properly Lay Out the Goods and Increase Sales, 100% information) gave me an icy look and, looking as if through me, punched my online order through their teeth.
Horror. For a retailer of this level, there are a million questions about corporate ethics and behavior.
Because of such service and staff, I will not set foot here.
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4
1
December 9, 2024
A good selection of products.
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November 9, 2023
I bought LG 65 inches. The service is excellent. Excellent consultation.
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3
July 8, 2023
The range is large but the prices are not the most adequate. You can only buy if at promotional prices
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3
September 9, 2022
Most often, as in all stores of the brand, it is equipment for overprice, or China with a margin. Only promotional offers help out, which, sometimes, are quite profitable.
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3
October 26, 2022
A very good store. There are often various discount promotions. Friendly staff. I recommend.
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3
1
June 5, 2023
Pretty good service, polite treatment of customers. Help when needed, no obsession
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3
November 3, 2022
The store is good, there is one thing, but try to find a free specialist who will consult, and you have to run and look for an employee. Therefore, 4 stars.
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3
November 22, 2023
There are a lot of good products, sellers are trying to help.
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May 16, 2022
A large selection of products, suitable promotions. The ability to pay in installments, a convenient and transparent bonus program. The service is not very intrusive.
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3
1
September 12, 2022
They force you to buy something you don't need.
09/12/12 I bought a phone, again they tried to impose all sorts of extras, they brought a sealed box, while they were paying, they opened it without my presence. I brought the receipt, they gave me to sign the warranty and that's it, they closed the box. They did not offer to check the product. With each visit to this store, the impression of the service and staff is getting worse. However, it's not much worse!!!
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5
November 26, 2024
The staff is excellent
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1
1
December 27, 2023
Service. Normal. But they try. Push it. Different. Options. Which. Are standing. Moneys'
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2
February 20, 2023
The goods sell well, they explain the details just as well, but when you come under warranty you are an enemy, they talk to you as an undesirable element!
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3
February 19, 2022
Today I came to the 5th element for a certain amount of vacuum cleaner, and the consultant did not just start to dissuade me, I literally promised that I would not find a filter for it (I found it on the Internet with delivery in 2 days), and added that I would take the vacuum cleaner to Minsk to the sevisny center myself))). And the rest they seem to be repairing in the store. I added this to the last review./As a store, it's not bad in terms of a variety of products, but everything else is very bad. Consultants are too intrusive, especially with an additional guarantee. And I really don't like that I ask about a certain model of technology, and they start praising a completely different one). Therefore, the service is 1/10
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7
April 3, 2024
A large selection and intelligent consultants
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December 4, 2021
Convenient location. There are many products available that you can hold in your hands. Consultants often talk about the case, rather than trying to sell the product more expensive. The ability to purchase in installments is also a plus. The disadvantages are probably very high prices for most goods.
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3
2
August 25, 2021
The store is generally not bad, I have repeatedly bought equipment here. However, as for extended warranties, there is a complete deception, such a deception that both sellers and administrators themselves got confused!!!!
I bought a sewing machine in 2017, they assured me for half an hour and convinced me to take an extended warranty, it lasts 5 years (i.e. 3 more years are added to the manufacturer's warranty of 2 years). This year, on August 24, 2021, I had to apply for this guarantee, i.e. 4 years later. It turned out that my extended warranty for 5 years is no longer valid, but now there is such a warranty, according to the administrator. According to the administrator, this warranty does not increase, but in my case it is 3 years (I note that the manufacturer's warranty lasts 2 years). In short, it's a complete contradiction. It should be noted that the contract stipulates that: "The term of provision of services included in the list of warranty and service services established by law and manufacturers, but provided within the framework of the PRS, begins after the expiration of the warranty and service periods established by law and manufacturers, and is valid within the term of the PRS" (quoted as follows, as in the contract). Question: who cheated: the seller or the administrator? By the way, on that day and hour, another customer contacted about this extended warranty.
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13
1
October 25, 2021
Everything would be fine in this "5 Element" network, but the annoying thing is that when you just go to see something for a specific purpose, then sales consultants run to you with an irritable question - "Can I tell you something?". Plus, I have repeatedly noticed that there is a price tag for the product without any discount, after a while I go back and Voila the same price tag, but allegedly written taking into account the discount, and the real price supposedly rose by 200 rubles. It is a pity that the management does not understand that people are competent and analyze prices.......
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6
1
November 24, 2024
Great store
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September 1, 2022
A great store. The consultants are at the highest level, and most importantly, they will tell you what is better to take without overpaying.
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3
1
December 19, 2021
For a long time, my wife and I chose a gift for NG, we wanted a drying machine, we did not know what kind and with what they eat it, we came to see and "got" a very competent professional Tarasenko Igor Nikolaevich, thank you Igor! He showed us everything, explained everything, and helped us load our new assistant into the car! I wish there were more people like that in their place!
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3
2
April 8, 2022
The assortment has become quite meager. Sellers are just hanging around the store as before. They are still trying to work in the phone department. There are almost no installments, and the deadlines are very small. But the price jumped 5 times. And the quality of the products fell below the baseboard. There are no shares left at all, so there is only one appearance.
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4
2
October 25, 2021
A store of goods, I immediately want to buy everything, and update my entire range of household appliances, I like the store, there are discounts, the assortment attracts
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3
1
November 28, 2021
I made an order through an online store with home delivery. As a result, until I called myself and found out that with my order, no one thought to call and warn me that the order for the date that was registered in my personal account when placing the order would not be carried out. This is the first time I've seen such an attitude towards clients. This is not the first online store through which I made purchases, but this is the first time I have met such indifference and lack of responsibility. When I called the operator, they said I misunderstood them, that's the whole service. The service in the personal account has a specific date, but I misunderstood them.
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5
May 22, 2021
The staff is attentive and unobtrusive. There are also good consultants. But it is better to go to this store on weekdays, i.e. when there are few visitors. Otherwise, you may not wait for the consultant, the seller, or spend too much time waiting.
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3
February 14, 2024
A good store, polite staff.
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1
February 17, 2023
A great store, we helped with a difficult case when it was not so easy to arrange an installment plan, we met halfway, there are no questions.
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3
November 9, 2021
The staff is sociable, not annoying, not know-it-all, but if something works, they know about it
The choice is wildly scarce
To be honest, I would like the consultants to know the entire range, not just the one on the shelves
I took a usb memory, it was necessary for 1 A, the consultant easily found one, it was the only one, but I couldn't say anything about it, as a result it overheats and does not stop charging
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3
August 29, 2022
A normal store, I have no negative experience. I helped out many of my friends by selling equipment in installments . I haven't applied myself yet. PM 5 stars
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3
December 6, 2021
I am writing about consultants, most of them are rude to customers, interrupting without listening to the end. They also actively impose their services on customers, even when they refuse and say that they do not need it and are not interested. Consultants, you are the service staff, you must be attentive, courteous and patient, if you do not like your work, make room for people who will love it. I am writing about the city of Gomel. Not only based on your opinion, but also on the opinion of friends, as well as observing the work of consultants in 3 stores in the specified city.
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4
2
October 25, 2023
A large home appliance store. They work under the order.
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1
February 12, 2024
Attentive staff when choosing a phone
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1
February 14, 2023
A good store of the 5 element chain. There are often promotions and discounts. You can apply for a loan for the product on the spot. Consultants are polite, but they often try to impose additional services, often unnecessary.
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3
January 17, 2022
A good store, a large selection. I am pleased with the discounts. I wanted to buy a hood and a hob, the consultant seemed very persistent. He imposed his opinion.
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3
July 24, 2019
A good place to choose a technique.
Among the advantages:
modern models, a large selection. And although you can find lower prices in the online store, here you can see what you are buying. You can talk to consultants and find out information about the product. So sometimes you can overpay.
Of the cons:
almost none. However, the last purchase - the Bosch gas surface rotted right after 2 years of use right after the warranty ended. But here it's my own fault, I coveted a discount. I should have taken an extended warranty anyway. Now I understand what the consultant was hinting at when he offered it to me)
Other purchases are working fine.
So I think it's worth a visit.
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5
2
July 16, 2024
Great
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February 20, 2023
An elderly man was buying a tablet.These are used ones.They found out too late.
I do not recommend it!
Be careful!
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3
2
January 29, 2022
It's a big store, but that's all the advantages. There are always expensive products to choose from. Consultants simply sell the most expensive or what they were told to sell, without hesitation. If you ask about something cheap, there are 1000 options why you shouldn't take it.
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4