It was urgently necessary to vaccinate the animal against rabies. I called after lunch, I had an appointment in a couple of hours. We arrived, did everything quickly and without delay, examined the animal, gave recommendations.
I did a chest X-ray on the cat. It was necessary to take 2 pictures. The 1st picture is normal, on the 2nd it is impossible to understand anything at all. The photo was taken by a laboratory assistant, because there was no doctor that day. The laboratory assistant sees on the computer how the picture turned out and could ask to hold the cat in a different way and redo the picture. It turns out that you wasted your money.
We took the cat here a couple of times to see the dentist.
I liked the fact that when they asked to trim the claws of the animal, in addition to the basic procedures, the cat, in addition to manicure, also had a pedicure 😁
I rent a star for a small room
The clinic is not cheap, as far as care is concerned, everything depends on the doctor, the record does not say anything, if you signed up for 18 00 at best, you will be at the doctor by 19 00 (this applies to Akademicheskaya Street) on Karastoyanova, the situation is better, if by appointment, the waiting time is up to 15 minutes Normally , on the street .Regardless of the advantages, it is round-the-clock, of the disadvantages, ultrasound, X-rays, etc. are not done at night, too, there is always a queue, even if by appointment..
On the plus side, one of the best clinics.The SAS clinic can compete, (prices + - the same) believe me, all my life I have animals to compare with in Minsk
Great vets. One of the few clinics where they give quick test results. The dog was donating blood for progesterone, it was necessary to track literally in real time.
A negative impression. The cat has alopecia in the abdomen and hind legs - so we had an X-ray of the spine and an ultrasound of the OPB. They took the blood. An hour after the visit, they called and said that the blood had clotted, and they needed to retake it. What do you mean, curled up?! How could you take it like that?! They threw away 300 rubles. There is no queue, but the reception lasts for an hour
From my point of view, the best network of veterinary clinics in Minsk. Friendly highly qualified staff who treats their tailed patients like their pets.
Of the Alpha-vet services, I used only an X-ray for my cat. I liked the doctor. A competent specialist. Everything went very quickly, I made a diagnosis.
But they have a tiny waiting room. When a lot of patients gather, even standing up so as not to interfere with others walking down the corridor is a problem.
It's not about medicine and not about doctors...
sales managers, I would call them that.
They wrote out 4 drugs in injections and said not to come to them for treatment, because the cat has SARS and they will have to quartz the room because of us. And the fact that no one undertakes to inject injections bought by the patient in alfa-vet was not warned... Would you like to be treated yourself so that you are not admitted to the clinic because of SARS?
Not another foot!
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Анастасия Парфёнова
Level 6 Local Expert
July 12, 2024
I went to the clinic twice, both were on an emergency basis. The only clinic that always made concessions and found a window in the very near future) everyone helped, from the administrator to the doctors, even those who were not related to the reception, to help and support! Thank you so much for the health of my fluffy cat :)
They did a blood test for the dog, the tests did not come. There is a girl sitting at the entrance who spoke quite rudely, it was unpleasant.
The doctor who did the ultrasound is a real professional, saw all the problems with our dog and the operation went well, thank you
Of course, the convenience is slightly inferior to the clinic in Uruchye, but the specialists are just as wonderful. Once again, AlphaVet saves my seals. I cannot express my gratitude for this. Clear treatment, correct but harsh doctors. Even the assistant girls are smart and support and advise. I hope we will see each other in the future only on vaccinations. The clinic solves all issues: fast, calm and, oddly enough, not expensive. I really appreciate the quick queue feature.
I came with one, under stress, they threw a bunch of everything at the classics that they didn't need in the end, and ultimately they didn't solve the problem I came with.
From the bottom of my heart, thanks to the doctors and the honey.to the staff, especially (both shifts) for such a reverent and respectful attitude towards pets and owners. I've been here every night for the past week and more.
I came with a sick cat, waited for 5 minutes while the girl at the reception decides her business
When she finally got free, I asked her a couple of specific questions, the answers to which I did not receive, because I realized that it was useless to talk to her, I asked to talk to the doctor, to which the doctor, standing for 2 minutes on the phone next to the reception, answered me that she had an operation, and talk to the administrator.
I came out extremely dissatisfied, and this is a private clinic???
It's better to treat the state, the gentlemen are overeager....
The service at the Karastoyanova branch is simply terrible. The dog was ill with pyroplasmosis, they signed up for the first doctor, who was free, they had to go to Karastryanova.After the first appointment, it was necessary to go 5 days later for a repeat, of course, they signed up for the same doctor, it is logical, as with people, that the patient should be led by one doctor during the illness.As a result, the doctor took another patient (without an appointment!), and we were referred to another doctor.Okay, we passed the tests and had an examination with another doctor, it was 9 a.m., they promised us to call during the day based on the results of the tests and tell us what to take next.I waited until 20.00, and took time off from work to go there and get the tests.For the whole day, there were no 5 minutes free to call me, and the dog's condition is severe, we specially went first to have time to buy something from medicines before the evening, but no, we don't care about anything.Now about two months have passed, we have improved, the same doctor recommended us to come for tests and consultation in early December, we signed up for December 2 at 9.00 to the same doctor, the administrator called the night before and clarified whether we would go.We come in the morning-and we have an administrator:"Your doctor got sick, weren't you informed yesterday?"Okay, once we arrived, we passed the tests, and another doctor also promised to call based on the results of the tests.It's 10.30 the next day, no one has deigned to call us yet, but 20 rubles for an analysis consultation was included in the bill.I try to call them myself-for a few minutes they tell me that I am the first in line, but no one picks up the phone.As a result, what do we have:for each appointment with tests (without the introduction of drugs), the bill is about 90-100 rubles, and the attitude is such that it disgraces this clinic!
The radiologist is excellent. The clinic itself is inconvenient in terms of waiting for an appointment. A narrow mini-corridor, with a large dog only at the entrance to stand.
Disgusting. We addressed the problem , passed tests, ultrasound. They promised to call the doctor back after receiving the result. No one called back. It turned out that the doctor was ill, she didn't hand us over to anyone. We signed up for another one. On the day of the appointment, "our" doctor called back. On the phone, I tried for a long time and incomprehensibly to tell the treatment. It is unclear neither to me nor to my husband ((I promised to call in 5 days. Naturally, there were no more calls. I had to "prescribe" the treatment myself after browsing the Internet and talking with, hopefully, a doctor in a profile branch in a Telegram.
The result is wasted time and money. The result is not received.
The impression of the clinic is positive. Clean, sterile. The puppy was vaccinated against rabies. Everything is fast, clear, professional: examined, done, consulted. Thank you
A very good clinic! We arrived urgently for an X-ray, without an appointment. The staff is very friendly, we were immediately accepted, everything was done clearly and competently. I would like to express my great gratitude for the qualified help to Andrey Mikhailovich! An excellent specialist in his field and a pleasant person
We asked about the examination and treatment of our cat.
Everything that was assigned was given to the cat.
Our pet feels just wonderful!
We're going to come for a routine checkup.
I recommend.
It hurts to pull money hard. The money is small, but when after the operation, inside which there was still some additional money. Services, including histology, we are told that suture removal is paid, and I can only find out the result of histology when I come to see a doctor - this is not even a joke, but just don't understand what. As a result, I asked to throw off the result, I Googled it myself - it turned out not to be cancer. What prevented you from saying this on the phone - think for yourself. There are no special questions for the doctors, everything seems to be in order, everything is super with the operation, everything is clear, fast, high-quality, no questions, well done here, although sometimes the staff gets impudent, but lately I don't notice this anymore👍
A wonderful network of veterinary clinics. We have been observing it for several years. Good-natured and helpful doctors and staff in general. The Academic clinic is smaller than the one on the ave. Independence, but the atmosphere is calmer there, especially if you need to spend some time on procedures.
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Anonymous review
July 25, 2023
Not everyone is friendly... Severe poisoning in a dog. They had an ultrasound and donated blood. The results were shoved into my hands, I didn't really explain anything properly. There are advantages: cleanliness, there are no long queues.