Almaty International Airport
13895 reviews
February 8
How good it felt! Passport control, security control is fast and clear without queues both in the departure area and in the arrivals area, I am pleasantly surprised! And upon arrival, the luggage arrived only after 50 🤦♀️ minutes, I almost burst into tears, as everything was well rebuilt everywhere, but the luggage was not solved.
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1
January 6
What an inconvenient and ugly airport in Almaty. Firstly, if you are not driving in, it is inconvenient to pass through, as cars are passing through, we would make a safe path for pedestrians. The entrance to the terminal itself is dark and uncomfortable, and the airport's architecture leaves much to be desired. There aren't enough seats inside, the waiting room is terrible, and if the flight is delayed, you get tired of standing. The port's toilets are terrible, there are no paper towels or hand dryers. In general, it is time to modernize the airport long ago, to increase and hire staff, especially those normal, non-ordinary staff. After all, the airport is the business card of the city.
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February 25
It's become much cooler! It's a good airport. Lots of space. A decent business lounge. There is a big duty free. The smoking room. There are many cafes and places where you can have a snack!
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December 6, 2024
We waited a very long time for a new terminal, but it turned out to be not very large and there were only 4 baggage belts for arrival.
The airport is not suitable for passengers and tourists without a car. There is no sidewalk for pedestrians. And those who are on a car, there is no Parking, and if by taxi, then there is a long traffic jam at the entrance to the airport. The stop for public transport is very far away. The view of the airport, especially at the old terminal, is depressing - some kind of overlap, exits from the chipboard.
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December 17, 2024
I would like to inform you about my 15 years of experience using this airport, hospitably named "euezhai":
In the arrival area of international flights, the queues for passport control are the same as everywhere else, there were a couple of times either the shift was not complete, or it was lazy - not all cabins worked, it stood for a long time. The toilet in the arrival area is clearly lacking in the hands of good plumbers. It's strange, they are in Alma-Ata, I can give you a phone number. After entering the lobby, there is an invariable swarm of annoying taxi drivers, who, in a clear eye, want to entertain the guests of the city in every sense. Next, at the exit of the building, there is a platform finished with good granite and also well-spat on. It can be seen that a fairly large percentage of people who defiantly keep their inner world clean.
Departure area: it's a little cramped in front of the narrow entrance to the check-in area, there was a crowd at the time of departure of several flights, we had to make our way, but it was only a couple of times.
The check-in area is spacious, queues are like everywhere else. Always the efficient work of the staff at check-in.
Passport control: this is the main ambush. God forbid that you lose your migration card or fail to register on time or overstay your stay. There is a lightning reaction to these events, I do not advise you to hope that it will pass. It will not pass - the fact(t)! One thing saves - the east... It's a delicate matter... but that's if you're lucky and you don't get into the bottle.
Everything is normal in the departure waiting area, except for toilets and ventilation. There's smog in the evenings, you know. There are either no filters in the supply installations, or they have been running out for a long time, so it is difficult to breathe especially in winter, even for a healthy person. The smell of superheated soot dust is so-so "smoke of the fatherland". By toilets: there should be more toilets for airport traffic. They also need to be serviced, repaired and all that. And then, by God, the village.
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5
February 5
A clean big airport.The woman at the taxi reception is very responsive, she quickly brought the cars.But I was upset by the art cafe, they only give certain dishes and drinks for a voucher from Air Astana. WHAT WE DIDN'T LIKE, WE HAD TO BUY WITH OUR OWN MONEY.SO this is a big minus, and there is no compensation for a late flight!!!
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1
January 22
After the airport was divided into international and domestic, there was much more space. The inspection of things takes place without bias on the part of the staff. A new international terminal. Of the disadvantages, the lounge area does not meet expectations, the menu is a minimal set of products that are not the freshest. There are places to sleep, but there are only 4 of them for the entire hall, although the hall is quite spacious. If they increase the service, add more places to relax, and improve the menu, then the room will be very comfortable.
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May 5
Large, thoughtful, and comfortable. Available departure information. Plenty of space to wait for the flight. The price in the cafe in the departure area is reasonable. There are sockets for charging the phone.
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May 20
Awesome airport, the best in all of Kazakhstan, one dining room on the ground floor makes this airport the best in the KZ, large and convenient, everything is clear everywhere, generally top
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March 6
The first time I was at Almaty airport, I had to fly with a transfer. I expected the best. There is no break room, I had to wait 10 hours between flights. There is nowhere to relax, the seats are uncomfortable, especially in the local terminal. In the international hall, of course, it's new and big. But there were practically no places, there were a lot of people, I barely found a place to sit down. All kinds of rabble are walking around . Some drunk got to the bottom of it, running back and forth. He harassed everyone . As a result, he sat on the escalator railing and fell down from the second floor. It took 20-30 minutes before security or the police arrived. After registration, the waiting was on the ground floor, it was terribly cold there, as the doors were opened endlessly. In short, these hours of waiting were torture . If I'd known the city, maybe I'd have found a hotel, but I wouldn't have risked it. Someone else compares Almaty airport with Istanbul airport. We found something to compare .
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April 27
The airport is not very big, everything is fast, the staff is friendly, the waiting rooms are not big either, but there is enough space for everyone. They flew in and out through the sleeve, which is especially pleasing.
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April 2
After the renovation, it became much better and more comfortable. It is convenient that after checking in your luggage and checking in for your flight, you can stay in the waiting area with your family. But still there is no comfort 🫣
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May 8
The airport in Alma Ata is very large, it is a mini-city. You can safely arrive in advance and wait for your flight. An international airport with transfers. You can fly from Alma Ata to anywhere in the world. I really liked it. Beautiful, comfortable, warm, clean.
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February 2
It's a wonderful airport! It is very clear and quick to maintain - passport control is fast, waiting areas are spacious, not crowded. There are sockets for charging.
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January 6
Comfortable, quiet, spacious, few people, clean. Dutiki does not shine with an assortment. There is a children's room in the departure area.
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December 20, 2024
Well, we've been waiting for Almaty International Airport for a long time.
And the conditions are still kazakhmanagement.
During the inspection through the metal detector, a random selection was revealed, good. Then I put on shoe covers, walked around, the tile is cold, it's generally unpleasant if you're an honest person and you didn't find anything. Well, at least they laid a rug, and did not make the rug deteriorate, that is, they do not care about my health.
Why does it cost 3500 tenge to wrap luggage, and 3000 tenge in Astana. We have to be better, it has to be cheaper, or people have mastered the money for construction and are now looking for where to get it from.
Okay, my comments are not so significant, but after all, no one wants to do anything from them, like don't like it, don't use it, on the contrary, they should be happy because so that they can fix it to make the sulfur better, that's how we live
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3
April 30
It's a nice airport, but it's expensive for the local places, even in terms of salary and service, the service loses. For this money, the service at other airports in Europe is higher and cheaper, take note of the Kazakh airport Administration, your price tag is too high, it does not match : price = quality Minus
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December 17, 2024
The entrance to the airport is small, slightly unorganized, and the queue is accumulating. It's very stressful when you're late for a plane. The area near the airport is green and cozy. There are many cars nearby and taxi drivers willing to "help".
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May 26
Almaty airport was pleasantly surprised: clean, modern, the staff is polite, everything works clearly. Fire! It's a pride, not an airport.
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October 11, 2024
A convenient, large, modern airport. There is everything for travelers. Clean toilets and friendly staff. Easy navigation. Everything was great!) Duty free was just filling up with goods, I really wanted souvenirs)
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7
April 5
One of the advantages is a good lounge for domestic flights. Cons- they don't announce registration. The scoreboard on the counter also does not show which flight.And I don't say anything about Fly Arstan, everything is paid, they consider themselves a cheap airline! It's generally difficult for older people to navigate! Then I went through the security check at the airport and went down the corridor to look for my boarding gate, there are a lot of them there, guided only by the scoreboard! What a horror!! This is such an airport!!
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2
May 14
very good, but the parking leaves much to be desired. As if the layout is not right, it is very inconvenient to park and drive from there. As it is, the airport is being transformed and getting better.
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May 15
Nice airport! Cafes and shops are located within walking distance) The service is generally wonderful at the airport 😃 The Kazakhs are very positive ))
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January 10
It wasn't a big, but it was a very comfortable airport, there wasn't a huge crowd in the waiting room, there were empty seats at tables near the cafe, the security service didn't find fault with anything, I really enjoyed flying to Kazakhstan!
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December 13, 2024
Excellent, fast , convenient , clean . If you don't like it, you can drive through sairan. The best city of Almaty, and the best new airport.
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2
May 15
It's a great airport, I really like it, especially after the renovation, everything is so beautiful, innovative, the staff is pleasant, clean.
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April 10
It's a good airport. Negative - unsuccessful or untimely information about the start of boarding the plane. I was in the waiting room after checking in and did not hear the announcement about the start of boarding. Not only me, but also the other passengers on this flight. A girl came running and shouted loudly about boarding the flight. It turns out that the landing is carried out from another lounge at the other end of the airport.
But that's okay. Inexpensive entrance to the parking lot and the price of parking compared to Russia. Convenient contactless payment by car number, without any parking tickets.
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June 17, 2024
Good, but there are few places for those waiting. The halls are good, there is a place to eat and buy souvenirs. On the ground floor there is a budget delicious dining room. The second one has delicious coffee. Clear. There is a mother and child playroom in the international department. Parking is large, but there are not enough places. Sometimes you have to drive a few laps by car until you find a parking space. And in the evening, suspicious people walk around and look into cars.
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4
1
November 11, 2024
A very decently built and quite convenient and modern airport with an intuitive organization of space. Flight safety issues are also at a high level, attentive staff really look at suitcases and hand luggage
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6
September 17, 2024
A new air airport. The atmospheric atmosphere in the waiting room. At passport control, almost all the booths were working, the control was quick. Clean, spacious, lots of places to wait. The parking lot is large enough, the markings are convenient.
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November 6, 2024
Great. everything is new. It's gorgeous inside. There are many check-in counters. everything is informative. there is a place to eat * for every purse and taste*. you can also take public transport in 40 minutes.
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February 24
A compact and cute airport. What I particularly liked was the quiet information at night. everything is clear, there are enough signs, the staff is friendly.
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December 8, 2024
There are no conditions for accepting a gift to travelers. Having to use a shared toilet is not very convenient. There is no prayer room for women, there is a large flow of Muslims and women have to pray in the passage to the new terminal or vice versa if women are in the room, then men have to wait!!!
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September 25, 2024
Cute, small, duty free with a good assortment, everything is comfortable enough, you can have a delicious snack, the waiting room is also cozy and convenient, you can pay with either a Unions Pay card or local currency.
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2
December 3, 2024
There is a large parking lot near the airport. It is clean both on the street and in the building itself. Polite, friendly staff. A small amount of waiting space .
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January 3
Thank you so much for the lovely corner. Everything is gorgeous and everything is done. It's convenient and healthy to visit and travel to all corners of the world.
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4
April 25
It's a nice airport, not too big and convenient. I went through registration and customs pretty quickly. The waiting room is also quite comfortable for the level of Kazakhstan.
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April 10
A good airport, everything is intuitive, clean toilets, there are cafes, polite and friendly staff, everything is as clear as in a pharmacy 👍
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3
December 21, 2024
A beautiful country, great people, a red city. But sometimes only one person will spoil it, for example, an Uncle at the check-out of the international arrivals gate, tried to ask for money or at least any things from the luggage (to steal more precisely) of every foreigner. He became a star in our social network) I wonder who gave him the right to ruin the image of all countries? We don't feel sorry for those things, but for the image of such a beautiful city.
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December 15, 2024
Changed for the better! A civilized, convenient and comfortable new terminal for international flights! It is bright, there is a lot of space, a good lounge room.
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May 2
The renovated airport looks great! It is very clean, spacious, pleasant to stay and spend time before departure.
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April 10
I passed registration, passport control and security very quickly. Polite staff. Plenty of seating in a clean area. There is a large clean smoking room.
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April 26, 2024
The international departure hall is small. Of the cafes, only a coffee shop, duty free is also small, alcohol and perfumes are from the assortment. The border guards work very quickly, the queue does not accumulate. It is better not to contact local taxi drivers, the Yandex Taxi application was working for me (18.04-23.04.2024) money was debited from the savings bank card, Russian. If you do not write off, you can choose to pay in cash. There is an exchanger at the airport or a few hundred meters from the arrival terminal, you can ask the driver to stop and exchange money at a more favorable rate.
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4
December 15, 2024
It's not a very big airport, but everything is clear and close, the registration was completed in 15 minutes. Attentive and friendly staff. There is enough space in the waiting room, it is very clean
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1
March 9
The new terminal is very spacious and comfortable. The only thing is there are not enough places to sit before the registration starts. But in general, everything is wonderful!
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1
January 6
There seems to be something new, but there are still a few flaws.
The flight was delayed for three and a half hours, they didn't even explain anything, the reason, what and how, and most importantly, the trick was not to feed people or that they should provide hot meals after a delay in departure or something else, without waiting for a four-hour delay, they announced boarding, somehow cunningly thought up)
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4
December 29, 2024
Modern, big, clean, tidy, lovely...... You can go on for a very, very long time..... Comfort and coziness...... Thank you.
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October 17, 2024
Arrived on 17.10.2024 waiting for luggage no more than 10 minutes. Good pace, well done.
I arrived on 5.10.2024. after entering the building, my luggage was already on the tape, which was very pleased, well done, the growth of the service is visible
08/17/2024 I arrived from Atyrau FlyArystan, I received my luggage in 5 minutes, well done, you can see you are working!!! Keep it up
04.06.2024
Disgusting. It's a terrible streak, the baggage has to wait for more than an hour and this is on domestic flights
06/21/2024 We are waiting for the luggage again, now even the screens do not show where the luggage is from which city. We landed according to the schedule at 15.25, arrived at the baggage waiting area at 15.40 and there we just started receiving the luggage of the passenger of the Shymkent flight, who arrived at 14.45, it turns out 50 minutes to get the luggage.....I have never seen this anywhere....They're taking him through Kaskelen
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February 22
The airport is quite large and beautiful, as well as good and kind staff, everything is clean and neatly done, I advise you.
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September 10, 2024
A compact airport with no frills. The prices for food, drinks, and capsule hotel are quite high. Be careful with the bombs, the prices bite. Also, do not forget to prepare your SIM card for roaming, otherwise you can stay for the first time after arrival without communication, which will not allow you to call Yandex at affordable prices. Yandex pays with Russian cards without any problems.
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