With the opening of the new terminal, it has definitely become better and easier. The new dutyfree is gorgeous🔥
In the internal terminal, you can sometimes get confused in finding your gate😞
Terrible service even at check-in, they managed to organize corruption, flew away on 10.10.2024, the girl at the check-in behaved disgustingly, it felt like she put us on her plane for free, there was a queue in economy, later business class caught fire, she began to drive us like cattle saying that she would not serve us, a man passed in front of us eight and everyone said that the business class later turned out that they were also economy class, apparently they were relatives, they also flew with us in the economy and in the end, this girl gave us places near the emergency exits, although she was asked that after the operation. Keep an eye on your employees, this is lawlessness, even at registration they manage to plant such incompetent employees, probably someone's relative
Disgusting new duty free, they do not accept normal, unbroken money due to the fact that they have already been used by someone. Despite the fact that they violate the legislation of the Republic of Kazakhstan, they say they know, but they cannot accept non-new banknotes ... a very "customer-oriented" person of Kazakhstan, shame! So, when you are going to fly out of Almaty, do not forget to print new bills! And since my flight was also delayed, I had to sit hungry and without water, in a word, I have money, but I can't buy anything because of internal laws that the local managers of dutik, who reached power, came up with themselves.
I ask the management to contact me and explain in writing why they do not accept money
A very beautiful and convenient airport! There are all the necessary facilities, including for those who want to smoke. Not all airports and train stations have it now.
Parking is a bit cramped, of course. But you can stick it in. As it was, there were no problems. Polite airport staff, clean waiting rooms. An ordinary airport.
You can stay at airports indefinitely, watch the planes. This airport is one of those. Great location, long strip, beautiful views. There is a cafe inside, Duty Free
A small, convenient airport. Everything you need to eat. You can eat, you can relax, there is a souvenir, prices in dutifrey stores are moderate, it is not a problem to order a taxi, there is an exchanger, you can buy a SIM card. Everything is there. The entrance is poorly organized, traffic jams are constantly. Otherwise solid 5
Since 2006, I have been visiting Almaty regularly, then it seemed big, beautiful and modern. Now it is very outdated and overloaded. There are huge traffic jams at the entrance and exit. We are waiting for the opening of the new terminal.
The airport is not large, there are a lot of people at peak hours, the inspection and customs control were completed quickly, there are a lot of people and very little space in the departure waiting area, except for Starbucks, in fact there is nothing else, it is stuffy and very hot in summer.
It's a great airport. Convenient, fast, and in duty free there is such a choice of perfumes that is not observed in more than one European capital. Even in Orly
I flew from both the old and the new terminal. The old terminal made me nervous with a very long registration. The new terminal is modern comfortable and spacious
An airport. I didn't notice any special disadvantages.
Dutik is not particularly rich yet. Customs is not annoying. A friend managed to miss boarding his flight while sitting in the drive next to his gate. Why they didn't call him, why they didn't let him in when the ramp was still standing by the plane - I don't understand. These are probably local features. Otherwise, an ordinary airport. There is plenty of transport towards the city. There are bombed taxi drivers who rip off visitors. It's easier to call Yandex or ask someone to be called. You can take any bus and get to the city. The city itself is small.
A compact airport with all available services. An unusually large number of document inspections and controls for all categories of passengers.
There are self-service kiosks for all airlines.
Excellent transport accessibility, a variety of goods at reasonable prices in dutyfree.
A modern airport. Comfortable, comfortable, clean, it is difficult to get lost in it. There is everything you need and more. Even parking for a car next to the exit, and not a kilometer away as in some Russian
👍👍👍large , clean airport, large waiting rooms have a place to relax in the cool🌺🌺🌺for people who smoke 😄 smoking places are generally cool👍you smoke and relax and do not suffocate with smoke👍
A modern airport with good facilities. A convenient and beautiful airport. Polite staff. The opportunity to have a snack or take food with you. Prices in shops and restaurants are a bit expensive, but you can tolerate it. There are still minor problems with parking and some staff.
Compact and not very far from the city. There are practically no queues, I went through passport control several times quickly and without questions, there are employees who regulate queues if necessary. The only thing that spoiled the whole impression was taxi drivers, who invite and promise a low price, and then circle around the city for profit..
Everything is convenient and modern, the exchanger at the exit from the green zone on the right, works around the clock, sort of. . I advise you to order a taxi from Yandex, it's far from the city, some guys from the airport have applications that work like a taximeter, but they wind up unrealistic amounts)) Well, if there is a lot of excitement in the parking lot, it is better to call to the next street, there you can go 100 meters ahead.
There is a great cafe in the area before departure, on the right hand side.
I arrived in the evening.
The airport is good.
Exchangers overestimate the price, of course, but it's the same everywhere.
I bombed a lot near the entrance. In principle, as everywhere else. Yandex taxi works. So I recommend ordering a taxi through the app. The Wi-fi is working.
A spacious airport with a duty free zone, but in my opinion there are not enough places to relax and have a snack in the international terminal (waiting room).
A gorgeous new international airport. Everything is clear and understandable, the service is excellent, a large number of cafes where you can spend time between transfers.
Parking was finally sorted out, thanks a lot for that, now the departure and arrival of local flights is more convenient than before, I take off one star for unrealistically expensive parking and high prices inside the airport, you can somehow resolve this issue, they don't even take three, but all the skins
The airport is like an airport, drinking coffee there will cost like in an expensive restaurant. Better take a snack with you. The parking lot is small. All of you have a soft landing and a safe flight
Recently opened terminal 2 for international flights, brand new, cool.
I was very pleasantly surprised by the availability of online passport control for citizens of the Republic of Kazakhstan. I've never seen this before!!!
THE AIRPORT IS THE GATEWAY TO THE CITY. IN PARTICULAR, ALMATY AIRPORT IS THE GATEWAY TO OUR HOMELAND. IT IS BY HIM THAT THE GUESTS OF OUR CITY WILL BE JUDGED. IN PARTICULAR, IT HAS BECOME MUCH BETTER NOW. TO RESOLVE THE ISSUE OF PARKING LOTS AND ENTRANCES TO THE AIRPORT BUILDING. AND IT WOULD ALSO BE GOOD TO RESTORE THE ENTRANCE OF BUSES TO THE AIRPORT TERRITORY
Minus. The waiting seats are made of metal. It's uncomfortable to sit. The Internet did not connect on the call. The call didn't go through.
Positive. Spacious, there are a lot of places to wait. Competent staff. The flight was slightly delayed, but the time passed unnoticed.
In general, I liked the airport
It turns out that in this place there is a whole group of drivers who, referring to the Yandex tool, request a high fare for their car at a distance of only 5 kilometers from the International Airport. It's good that my relatives and I have a profile in the taxi ordering tool with full information about the driver, the name of the LLP or sole proprietor, and the most pleasant thing is an adequate cost in accordance with the established threshold within the YANDEX tool.
Thanks to Yandex - GO.
I liked everything quite quickly and efficiently. In general, it took about 30 minutes to enter. There is even less time for departure. Terminals work based on a scan from an electronic ticket. If you don't have luggage, you walk right through.
The airport itself is beautiful, clean and, as it seemed to me, convenient. The staff was extremely unfriendly, they saw what was wrong with the child and got into all sorts of little things, the child began to act up.
A convenient airport. There are quite a few cafes. I was standing in line for coffee. It turned out that you need to go the other way for duty free and there are a couple more cafes there. It is very easy to navigate - there are signs everywhere. Check in for a flight
I wouldn't say that it's a big airport, everything is very clear and it's clear where to go. Gates are often changed before departure. I flew without luggage, so I will not appreciate the baggage claim. But they complain that they get it for a long time. At the exit, I did not notice the taxi drivers bombed at all, which is surprising. I called a taxi through Yandex, our visa cards work perfectly there, and those that have not yet expired.
While repairs are underway, everything is clumsy and fussy. The organization of an impeccable flow is not very good, the repair is the same... Therefore, 4 stars.
After the renovation, I hope it will be what it needs - a city with such a great history is simply obliged to present to those arriving not only the beauty of the surrounding mountains, but also the international level of comfort!
The staff is responsive, the waiting rooms are large and there are many of them, I had to wait for departure for more than 6 hours according to the weather conditions of the destination port, but I did not feel any particular discomfort, I had a drink, a snack-everything is there, the toilets are clean, thanks to the airport staff for their work
A small but pleasant airport. Weight of hookah and halva. They took me to a secret room and politely asked me to show what kind of bag I had there (thought coal) turned out to be halva.
Everything is fine, everything is fine, polite, beautiful, without stress. It is a pleasure to solve emergency situations with professionals in their field
A good airport, the prices inside are overpriced as everywhere else. But the great view of the mountains is fascinating, it was the first time and I really liked it
A good terminal building. Although it was built relatively long ago, it is modern and functional. There is everything for the convenience of passengers. The customs department is very efficient, everything is fast and clear.
It was not for long, after arrival and before departure, but the first impression is good, clean, pleasant, everything is logical and understandable. The way it should be at the airport
A modern, newly built airport. Comfortable, beautiful, everything is there. It's a pleasure to arrive - there's a view of the mountains right away. And I don't want to fly out.
The airport, as an airport, is new, large, not particularly convenient, I would say, but the view from the waiting area is very beautiful. The service is the same as in all of Kazakhstan, to whom you will get.
We have built a large terminal for international transportation. It's not finished yet, electric tools are constantly working, it's noisy. But instead of the old, small one, they built a large Terminal with 8 arms. I took off the star, because there is no parking for greeters, and buses do not enter the airport territory. I have to go behind the barrier, it's not very convenient with a suitcase.
The advantages are pleasant staff, friendly girls at the check-in, correct staff at passport control. Clean, bright.
Cons - the seats in the halls were removed after registration before passport control. Parking is under repair, difficult.
I can not give 5 stars, because due to the repair, for more than a year, great difficulties have been created with entering the territory and parking the car. Today, the barriers were all open and the passage was free and fast, at other times traffic jams and difficulties with arrival. Unreasonably expensive prices for food and water for the local population.