The new building number 2 has very thin walls, noisy neighbors do not let you sleep. The audibility is very good. According to the photo, building 2 is beautiful, in fact it is impossible to sleep there.
I would like a slightly warmer pool. Otherwise, everything is fine.
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Александр Сеселкин
Level 4 Local Expert
August 9, 2021
The hotel has expanded 5 times in recent years! There are new budget buildings and territory! There is a huge outdoor swimming pool and a water park for kids! A very nice and cozy place! I advise everyone.
My family and I were vacationing in Burabaya this summer. We chose the Altyn Kun Hotel. Overall a good hotel. But there are a couple of disadvantages. Upon arrival, the room was poorly cleaned, there was dirt, grass, dust on the floor. The heating main was being repaired, so everything was dug up in front of the hotel. Most of the furniture should have been replaced with a new one. But despite all these disadvantages, there are a lot of advantages. The biggest and main advantage is the friendly, courteous staff. I want to single out Artyom - a very polite, kind, pleasant young man. We have never been denied anything. The room was cleaned at our request. The breakfasts are large, hearty and very tasty. The water in the pool is clean and warm enough. The Russian sauna and hammam are simply magnificent. Everything is clean, there is a swimming pool in this area. We mostly liked everything. I advise everyone to visit the Altyn Kun Hotel!!!
Positive.
Nice staff. Normal rooms. There are water coolers on the floors. Children's areas. A small gym. The pool is outside.
The breakfasts are simple.
Minuses.
It's a long way from the main road. It's also a bad road. Mud. WiFi only works in the hallway. It doesn't get to the rooms.
The tiles in the second building are cracked in places. These are the disadvantages of repair (or construction). It is clear that it was poorly done.
Everything is great, as always. Bad luck with the weather. A great place with children. Minus one, the bedding is already sooo ancient....and even "shines through".
This was the order on the day of arrival at the pool and it lasted for 3 days.
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Anonymous review
August 17, 2018
Nice hotel! Family holidays are especially suitable. Cozy rooms, affectionate staff, will help with any problems.
The territory with a playground, with a gazebo for an original dinner, a swinging swing and probably the most important advantage of the hotel is the swimming pool, which is available in 3-5 hotels on Borovoye maximum!!! The only negative reason I put 4 is the location. The hotel is not located near the road, you have to go through a small swamp 500 + meters to it. And so a very decent hotel near cafes, a market that has all the essentials. If you don't find something, then ask calmly
They will tell you and many will even show you what and where. I advise those who want to spend a relaxing holiday and really immerse themselves in the culture of Kazakhstan
A great place to relax in winter or summer, a good Hotel, only the rooms are not large, so if you are going to relax with your family, I recommend taking 2 rooms, well, if you are 4-5
And so everything is fine and there is a tripod and a sauna with a swimming pool
In my opinion, the best hotel in Burabaya for families with children. Because there is a swimming pool. We rested here several times. The hotel is designed in European style. Everything is clean and cozy. We lived in a suite, a junior suite and an attic. It's equally cozy everywhere. The breakfasts are quite hearty. A guide comes directly to the hotel and you can book any tour. Friendly staff, snow-white linen. There are coolers with water. Wonderful hotel!)
This is a kind of rest. Photos and prices do not correspond to reality. The staff is a separate topic. During their stay, the room was never cleaned, the bins were full of garbage. There are no bathroom accessories or toilet paper. There are many more nuances. Disappointed
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Anonymous review
September 10, 2019
It's a great place. We stayed for one day from 08.09 to 09.09 (Albert and Svetlana). Since it was out of season, the price included access to the pool, hammam and sauna. After the road, of course, we had a great rest. The room is clean everywhere. The room has a white, modern interior, the linen is perfectly clean. They give you a bathrobe and slippers. The breakfasts are delicious and hearty (porridge, fried eggs, tea, yogurt, porridge and sliced fruits, cheese). Of the staff, I liked the receptionist the most, who checked us in and communicated with us very politely.
The only thing I didn't like was the food in the hotel restaurant (we had dinner there and the meat in the pilaf was a little harsh, and the pilaf itself was not very good).
I was there in the fall, I really liked it. Among the disadvantages is the kitchen, they save a lot, dinner is like in a children's camp, the result is a score of 2. Well, the staff is at 3.
There are no kettles, it is dirty, the rooms are not washed at all during the rest period. A barbecue is needed in each building, and not to walk from building to building.
A wonderful hotel!!! Definitely the best in Burabaya for a family vacation! Friendly, attentive staff, cozy rooms. Everything for relaxing with children: toys, strollers, cribs - without any additional charge. We miss you, we are waiting for new meetings!
A wonderful place! We stayed for one day from 08.09 to 09.09. Since it was out of season, the price included 2 hours of access to the pool, hammam and sauna. Of course, we had a great rest from the road. Everything is clean in the room. The bed linen is white, clean, everything is perfect. They give you a bathrobe and slippers. The breakfasts are delicious (porridge, fried eggs, tea, yogurt, sliced vegetables, fruits).
The only thing is, in the evening after the hammam, we decided to eat at the hotel restaurant, where we did not like the food (the meat is hard in pilaf).
Improving the service, we arrived with our family by reservation, the administrator says I was on vacation yesterday, another girl was working, so the rooms that you booked were not recorded by that girl, I can't help you in any way
Lovely hotel, cozy, clean, excellent staff. There is everything for a pleasant stay: a swimming pool, a sauna, a summer veranda, a barbecue, a playground and much more. We really liked it, we will come again.
It 's like advertising and reality ... one swimming pool for the whole complex. The rooms are not so clean... the only thing that pleases is the bed is clean and soft
The hotel sucks completely, there is no water in the rooms, no light from the TV, not even a remote control. The space room price includes breakfast, but there is no coffee or tea. And the breakfast itself is an egg and a dubious sausage. Don't waste your time and money, it totally sucks.