I liked everything.But especially the view from the balcony and on the tower in the evening, Excursions were taken from Tyson, the lira was changed from the guide and in the spa salon from Svetlana, near the Alanium center and various boutiques, there is a market not far away.The menu is varied and delicious.From alcohol in the bar beer, wine, vodka gin .The territory of the calving is not large but well maintained.Animation every evening.The beach is clean, there is a bar with used alcoholic beverages.The rooms are cozy and cleaned daily.There are 2 pools, one with a slide.The staff is friendly and responsible.Internet is available for a fee with availability in the room for $ 10 per week.Overall super.
We rested at the Pineapple Hotel at the end of September. The hotel positions itself as a 4*, but clearly pulls only 3*. The food is not bad, you will not stay hungry. There are few fruits at the end of September, only apples, plums, pears, grapes and melons, that's all. There are no cocktails in the bar either. The snack at 15.30 is very meager, we did not have time for lunch twice and barely made it to dinner. Tea at 16.30 is also not about anything, the cookies are the same every day. Towels for the beach are not even given with a deposit. The beach is sand , and stones and cobblestones enter the water. In front of us, the girl injured her toe. The rooms were cleaned every day, and the loggia floor had never been swept in ten days. In general, we had a so-so rest. We will not go to this hotel anymore and will not advise anyone.
if you want to be healthy and not waste your vacation days, then AVOID THIS HOTEL and never go there!! Huge consequences from the hotel👇🏻
We were during the rotovirus, there were a lot of people infected with it. Almost everyone talked about it. For prevention, they drank 1 tablet of activated charcoal, did not dive in the pool, often washed their hands, cleaned their teeth with bottled water. But it was not possible to avoid infection. Rotovirus has terrible symptoms and all the safety measures did not help us. The virus settles on the surface, there is also a suspicion that the food in the restaurant and the water are not of high quality. Therefore, if you get infected for at least a day, you will feel very bad, and some people from those who communicated and the whole vacation was bad. Some became so ill that they made ivs, called doctors, and so on. If you have a child, then avoid this place!!! Children have a very difficult time carrying this virus, and there is a high risk of dehydration. Probably this virus will continue to go on, because every day new tourists come and get infected from those who are already in the hotel and it will be like this indefinitely!! Until they close the hotel for complete disinfection and exclude people from there for a while.
I must say right away that if you have previously vacationed in 5-star hotels, then you probably won't like this hotel. Last year we went to dysalia, but for financial reasons we chose Pineapple this year. As soon as you enter the hotel, the difference between a 4 and 5 star hotel will be noticeable
Upon late check-in, they did not give anything to eat, did not take them to the room, did not show where and what was in the hotel. A room with an air conditioner that does not work, there is no sense from this air conditioner, outdated repairs, old curtains, the bathroom is killed enough. There is a refrigerator and a safe. The refrigerator was working properly, but it wasn't too cold. There is no mini bar, they give two 1.5 l bottles and do not refill anymore. The hot water was turned off for several days, only ice water was running. But on other days there are problems with the water, it can go hot, and then abruptly go icy. The hair dryer here sucks the most, take your own if you don't want to spoil your hair, it dries only with hot air and dries very weakly. There is a big risk of burning your hair!
The breakfasts are very meager. Pancakes are rubber and not sweet, eggs, bread, sausage, cheese, cereals. Besides, all the food is not signed. It's not even possible to toast. The sausage is Turkish, specific. A better lunch. Fruits (plums, apples, pears) 2 types of side dish, 2 types of meat, vegetables and herbs, deep-fried squid rings. Seafood is not allowed. For dinner, they gave beef, melon, mashed potatoes. You can eat, but you don't feel the delicious feeling. The usual food. A lot of meat is not salty at all, very dietary and bland. In the restaurant with us, the child walked with his feet on the table, the parents did not react in any way, the restaurant staff also passed by and did nothing. Therefore, the hotel is a bit of a mess. It is also common to see women putting their bag right on the table. I can also say that even though you have paid for the food, they will not give you anything to pick up from the restaurant. I wanted to wash the melon with bottled water to avoid infection, but they didn't give it to me. They just followed me (chased me) and shouted like savages.
Bar. There are no syrups in the bar, so they won't make any non-alcoholic cocktails interesting for you. They can only mix one alcohol with another. And they mix very poorly, only someone who often drinks strong can drink this mess. The bar, which does not mix at all at sea, gives only cola, fanta in a cup. For an additional fee, you can buy beer there. There is no food in the sea bar. The snack bar by the pool is not very good. The cookies there are not tasty, they are even bitter.
Room cleaning, everything is fine here, we didn't notice any problems. Bed linen is changed every 3 days according to the rules, but there is also a sign about changing bed linen earlier if necessary. The cleaning in the hotel itself suffers, periodically we noticed glasses that stood for several hours untidy near the rooms.
Sea. The sea is really scary, as we wrote below. There is a high risk of breaking something or dissecting yourself. We entered the water gradually, first there are slabs and you need to walk carefully on them, step on when the water goes back to see the stones. And then there is sand without stones, after it there are already very sharp slabs, it is unrealistic to go on them. I liked the sea, you can go carefully to a shallow depth. Literally go hip-deep, sit down and take a dip like that. But it is not possible to swim fully, because there are also big waves there.
There are not many shops around the hotel. There are only 2 grocery stores-eateries where the choice is small and nearby there are beach accessories, scooter rentals and excursions. If you already walk along the embankment, you can find restaurants, a market. You can definitely find everything you need in 30 minutes from the hotel in the vicinity. I can recommend Tyson (LifeTusonTur). Friendly, friendly people. You can buy excursions from them, rent a car and a scooter, and there is also a Russian-speaking woman who can help you, for example, exchange money or withdraw from a card.
The hotel guide. We had Karina. Prices are very high, for comparison, it costs from $ 300 to take a convertible from a guide, while other people have prices from $ 100, and for $ 150 you can take a very beautiful convertible. The guide also took the voucher, it is not clear why, she had to return it after lunch the next day, but we left that day, however, she apparently did not care. The voucher ended up being lost due to the fault of the hotel and the guide.
In the grocery store, if you go towards the pizzeria, you can find 5 liters of water for not expensive, as well as ice cream, chips, bread, chocolates, tanning products, etc.
I will not return here or in general to hotels of this class anymore. It is better to overpay and save more than to go here and to similar places. I'm not a picky person, but the level here is completely different, it feels like we got into a Soviet hotel. Despite the fact that we had everything included, we did not get full, we often remained hungry and had to finish eating in other places. And after the rotovirus, the desire to live and eat there disappeared altogether. It was just scary to leave the room and had to spend money to eat outside the hotel.
We rested from 16.05 to 24.05. A wonderful hotel, I put a solid 4 *. The sea is through an underground passage! The food is monotonous, but delicious. One disadvantage is that the elevator takes a very long time. We lived in room 344, gorgeous sea and mountain views!Cleaning every day! I recommend it!
Let me share a review about a vacation at the Ananas Hotel (07/28/24-07/08/24).
It was the most terrible vacation in my life, which was overshadowed by both poisoning of my family members and a generally uncomfortable stay at this hotel, which in fact is a 3*, but not a 4* hotel.
Below are my comments on different areas of the hotel's work:
1. The journey from the airport (including check-in at 3 hotels) took more than 2.5 hours.
2. Very aggressive sales from Anex travel agency (Karina). The introductory meeting took more than 2 hours, most of the time selling excursions.
3. Very close accommodation on the territory of the hotel, especially in terms of the placement of sun beds near the pool with slides.
4. Extremely limited menu. In addition, there are very few food stands, as a result of queues, Brownian motion, especially near devices with drinks (juices, tea, coffee).
5. A limited number of side dishes (rice, pasta).
6. Very limited selection of drinks (beer, vodka, wine). No exotic and colorful cocktails, not to mention children's soft drinks.
7. A meager selection of the snake bar menu (no ice cream, burgers).
8. The hotel's guests are mostly Russian speakers, Turks, etc., there are practically no Europeans.
9. Smoking is not prohibited on the territory, therefore, guests (Asians) smoke by the pool, including children's, on the veranda for eating.
10. The disdainful attitude of some staff towards the guests (they do not pay attention to the request to pour a drink, they will ignore your request point-blank, they will talk to their colleague)
11. POISONING at the hotel, first the child was poisoned (-2 days), then the spouse (-2 days), at the end of the vacation I (-2 days)
12. Entrance to the sea with stones and slabs. I recommend entering the sea through the beach of the neighboring hotel (on the left) Big Blue Sky.
13. There are 3 slides, but in fact only 1 color slide is used, the rest of the slides are not interesting.
We rested with a company in Pineapple hotels, October 2023. We rested with a large, cheerful company of 8 people.
A great hotel for 4, if you don't find fault of course.
The territory is well-groomed, green, thanks to the gardener for this, he takes care of every blade of grass so touchingly and carefully, if for a child.
There are two swimming pools on the territory, one of them with slides, they are really children's, but adults also manage to roll down.
The hotel itself is located along the road, but because there are many tall dense trees around the hotel, it is not felt. To go to the beach 5 minutes by underground passage, very convenient, there is also a bar on the beach, but only used drinks.
Entering the water from the beach is difficult, but we went to panton in a nearby hotel. The security of the pantone itself allows you to use only for swimming, you can not use the sun beds and even leave your things on them, otherwise things will be thrown on the floor.
I was quite satisfied with the food, there were often meat and fish dishes. Delicious French fries and rustic, lots of greens and sweets.
They definitely didn't stay hungry.
The alcohol is all of high quality, the beer is excellent, the wine is kr and white p / dry, delicious, the head does not hurt from it, the rakia is also excellent (even better than from the market in Kapadokia), gin 👌🏼
As for the service, it's good, I won't say that it's straight to the feet to bow, but it's not a 5+ hotel, just good, polite staff.
I liked the hammam at the hotel, although I can only compare it with Egypt, there was an unsuccessful experience.
Special thanks to this team of animators: Ozy, Alex and Irina
The evening show program is just great 🔥 Music from dj.Alexa, diverse, high-quality sound, the guy himself is very nice, cute, compromises (for his patience and loyalty to drunk orders, special thanks to him 🙏🏻).
Irina, just a beauty and a sweet girl who delighted the children with her smile and clockwork dances.
It's a pity that it didn't work out to go to the local nightclub, where the animators gathered every evening.
Those who visited were satisfied, and some went more than once.
Probably one of the things I would like to improve is access to hot water, because the bar closes at 23:00 and with it access to tea, and there is no kettle in the rooms.
And a change of towels in the room, changed 2 times in 8 days, and only at the end when I asked the maid (maybe I just needed to be reminded).
And in conclusion, I would say that I am very happy with my vacation, and Turkey itself has opened up to me from a different side.
I sincerely fell in love with this country, for its sweet air, salty and gentle sea, for the local flavor, for its extraordinary colors and the stunning beauty of nature.
In any case, do not choose this hotel, especially if you come with children to the sea. The rest is spoiled mainly because of the sea. Entrance with slabs and sharp stones. The child can't even go in aquasocks, the plates are slippery and go off them with waves, the waves, by the way, never end, for the first time I see this. Mine immediately hit the stove, skinned my whole leg, once again I say aquasocks do not save at all, I did not dare to go in the third time and did the right thing, because I was knocked down by a wave so that I hit my foot on the stove, my little finger swelled, I could not put on shoes for a day.
The second point is Rotovirus, the whole hotel is vomiting, two days have been deleted from the rest
The staff at the reception are unfriendly, because of the non-working remote control from the air conditioner, I had to go down three times. Check in earlier for $20. I asked for a room with a large bed, they gave me two small ones, and the child does not sleep in an unfamiliar place without me. Naturally, they do not go towards it, only for money.
I strongly advise against coming here
I even rested in more modest hotels, this is the first time such an attitude
And there is no sense from the sea across the road, we went to Cleopatra for three days to swim without risking our lives
Отдыхали с подругой в 2017 году,но решила написать отзыв сейчас!
Это самый классный отель из всех,что у меня был.Ремонт новый реставрация была недавно.Супер молодежный,активный,пернзнакомились и обрели друзей!
Еда на высоте
С пляжа вид на горы красивый
Все было супер!!!
We stopped at the hotel on September 4, after 21:00, we were fed rice with meat, checked into the room and rushed:
- at 5 a.m., water poured out of the air conditioner right on our heads
- then they sang in the mosque
- the master was called, as ALL the equipment did not work: the air conditioner is leaking, the phone, TV, safe are not working…
The master fixed the TV, the air conditioner, replaced the phone, the safe seemed to be made too, but we did not dare to use it, as the buttons jam.
The new phone doesn't work either, but we scored.
- On September 6-7, we were laid up with rotavirus, went to the clinic on a drip.
- On September 8, the toilet in the room was not really washed, even though we said we were vomiting. I had to leave a note so that the room would be cleaned properly on September 9th.
- On September 10, the condiment flowed again, the master was called, he poked around, like he did, but 5 minutes after he left, the condiment began to drip again. But we put up a curtain and scored 🤷🏻♀️
- On September 12th, it seems that nothing will surprise us here anymore, but we accidentally dropped the brush.. the liquid flowed out, it began to stink unbearably. I ran to the reception to call cleaning, we waited for them for 1.5 hours..
- terrible Internet, despite the fact that we paid 12€
As for food, we have not recovered after rotavirus, our stomach is constantly twisting, we are afraid to eat something. We take only fruits and realized how few there are here. Plums, peaches, watermelon or melon, sometimes grapes. And that's all for lunch and dinner. There are only plums for breakfast. Not even bananas…
Among the advantages: cheap and high-quality massage, at the moment 1600 rubles for 45 minutes, there are no such prices in St. Petersburg, so I was happy to take my back to them. a very good tour agency "Tours with Tyson", right next to the hotel.
We went to the hotel beach only once, in aquashoos, then went to Cleopatra beach. I advise you to go a little further, it is 8km long here, it is better to choose the 7th-8th beach, they are numbered here. If you go to the 1st, then there is nowhere to fall.
In general, we are counting the days until the end of this "vacation". Draw your own conclusions.
The food is normal, clean, the rooms are different without any nuances, the toilets have weak sound insulation between the rooms. The staff is good. The place is not bad, the sea is good, although the bottom of the beach is in the boards, in the coral is normal.
Great hotel, lots of delicious food, first line, just enough! We were given a room with a view of the fortress! Everything you need for a cool vacation, I advise everyone!
It's a silent Horror!!!!
Don't take this hotel!!!!
I do not know how people write that everything is fine here - maybe it's some kind of cheat or something else - it's all fake!!!!
If you value your health and nerves, do not take this hotel!!!!
People run away from the tour operator that this hotel offers you!!
I have never seen such a nightmare!!!
From the cooking food, the disgusting smell of the food that was being prepared for us spread down the street.
The food is monotonous and not tasty , on the 4th day my wife and I were poisoned, we did not leave the room at all for a day , and the remaining days were in very poor condition …
The animation is still normal…
The staff is not available at all:
The clothes are dirty, the cleaning is done poorly, etc., etc., you can talk for a very long time.
The beach is also a horror - stones and slabs , all legs were beaten and someone was even seriously injured .
God forbid someone to have such a rest, and even for their own money.
How can you like this hotel??? I am completely shocked by such a vacation!
We rested from August 10 to August 20 and waited for this nightmare to end!!!
We got over everything with rotovirus, the child was ill for almost the entire rest, this is taking into account our treatment! We spent two days in the room ourselves.
Turks alone are practically resting, the attitude towards them is better than towards Russians, which is very unpleasant!
The food is shameful, the same thing every day... they left almost hungry.
The children's pool is cold, the adult is dirty with hair.
The sea is dirty, the coast is even worse, they don't clean the coast at all. It is unrealistic to go into the sea, there is always a big wave , slabs and stones.
The elevators are terrible , we had no options with a stroller , we had to wait . It's dirty everywhere, in the elevator, in the dining room, dishes, in the room! They do not clean the room in any way !
There are unpleasant girls at the reception, they settled in for only $ 20.although we were with a small child and we were told at the time of purchase that we would be settled quickly. Russian Russian is not understood at all , how can you put non -Russian-speaking staff at the reception when Russians are settling in ? This is completely disrespectful!
There is dirt everywhere outside the hotel, there is nowhere to go and walk!
The territory of the hotel is scanty, there is absolutely nothing for children, not even a high-quality one!
Bottom line: a unit for this hotel is even a lot, one solid minus! Choose other hotels, but not this one!!!
Хороший отель! Отдыхали с 7го по 13.06.2023. Отзывчивый персонал, аниматоры хорошо разговаривают на русском языке. Каждый день проводится гимнастика на пляже, айробика в бассейне, различные игры, как для взрослых так и для детей, вечерами проводится шоу программы. Пляж в 3х минутах ходьбы от отеля, через подземный переход, на пляже также работает бар, есть лежаки и зонты. Кормили хорошо, еда разнообразная, все свежее. Отдыхом довольны. Особенно хочу выделить аниматоры Алекса и Ози, они сделали наш отдых весёлым и позитивным!!!
I put 4, for cleanliness, for food. The entrance to the trash sea!!!!! Only in aquashouses. Only water is free at the beach bar, sun beds and umbrellas are dilapidated. There are no beach towels. The staff is friendly. Room cleaning is normal.
The reception staff does not treat Russians very well, but they dance in front of their own and Europeans. There is no cleaning in the rooms, maximum garbage collection, towels are not changed. The 1st floor of the rooms smells like sewage. The Internet is not working well. If you arrive before 14:00, you will not be checked in, only for an additional fee. The tour agent said that this hotel is for youth, a party, but it turned out to be very family-friendly, there are more children there than adults. Most of the tourists are Turks. The sea is made up of slabs, rocks and strong waves. The dishes in the restaurant are very dirty, you have to dig around to choose a clean plate. The waiters work promptly. Sometimes they almost snatch it out of your hands. The legs of the bed were broken, they were on their word of honor. If you don't find fault, then it will go.
Now our children, newlyweds, are resting in this department) flew for the first time and got so badly with the hotel. They were placed by mistake in a room for the disabled, by the evening they were moved to a room with two separate beds (they were not given a towel for the beach, they had to buy it there. It is problematic to go into the sea, there are large stones, only a few swim. There is no animation in the evenings, it's boring. The food is cold (On the second day both got sick, they said rotovirus in the pool. We spent two days in the room, a day in the hospital. No one has refunded the payment for previously booked excursions. I do not recommend this hotel to rest.
We had a rest in May 2024, the 4 * hotel does not pull, for a weak three. The food was monotonous, the room was almost not cleaned, there was no animation (adult or child), the sea was covered in terrible slabs, it was impossible to swim there, you couldn't wait for an elevator either, it was faster to walk to the right floor. I do not understand the enthusiastic reviews, either people have not seen anything better, or they are happy for the first time, and such a rest. We won't go there anymore)
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Андрей Забелинский
Level 7 Local Expert
October 17
I was on vacation from 06.10.2024 to 16.10.2024. The hotel is not new, but it is in good condition, the weather was magnificent +28-29 C, the water + 26, the sea is beautiful, warm - I do not want to climb out. Everything was only spoiled by entering the sea from the beach. At the very beginning of entering the sea, there are natural plates that are washed by the sea, it's not enough that the plates are not only not smooth, they are also very slippery, even corals do not help, it's a shame to come on vacation and break and cut your legs. The food is good and varied. I enjoyed it
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Katya Koleskina
Level 5 Local Expert
September 24
We stayed at this hotel in September 2024. The hotel has a small territory, but everything is nearby, within walking distance. There are two swimming pools on the territory, one of them is 130 cm deep, with 3 small slides, both children and adults rode. The second one is larger (160 cm). The pools are always clean, every day at 18.00 all of them are kicked out and engaged in cleaning the territory. We have not found any rotavirus. After 18.00, you can swim only at the sea. The passage to the sea is convenient and as safe as possible. It's not slippery there, there is a small tunnel under the road - this is a huge plus. Because neighboring hotels had to run across the road, risking their lives, because in Turkey they do not comply with traffic rules and do not allow pedestrians to pass. We lived on the 4th floor with a view of the sea and a little bit of the mountains, without extra charges. There were no gels, shampoos, toothpastes, etc. in the room all the time, only toilet paper was brought. All the equipment was working. They cleaned daily, the linen was changed every 3 days. Hotel towels cannot be taken out of the room, you definitely need to take your own to lie on the beach / by the pool. The internet in the lobby is working, but sooo slow. It is easier to pay for Wi-Fi in the room - you will catch it all over the territory: in the restaurant, in the room, by the pool, on the beach and at high speed. The cost for 5 days is about 500-700 rubles/person. For one day, 200 rubles /person.
There are no complaints about the restaurant. There is enough food in different types. You won't stay hungry. But they did about the same thing, only they changed the visual)) No one has been poisoned.
Alcohol is free, but stupid. The beer seems to be non-alcoholic. To get a little drunk with gin, I think you need to drink a bottle. The wine is not delicious. We regretted that we did not bring our own and did not buy at the duty free.
Every evening at 21.00 there are animation programs near the pool, I won't say that it's just wow, but you can sit and take a look. At about 23.00, there is already silence on the territory, everyone goes to bed, the young people go to hang out at some local club.
Beach. The sea is very warm, but they are almost always worried there. The waves are high enough, children will not swim for sure, adults are wary. We swam only 2 times, we had to go to another beach (Cleopatra, there is sand there, about 30 min. ride on a minibus). The bottom is terrible, even slippers won't help. Rocky and in cobblestones. There are deep cracks between the cobblestones, where a foot can fall, fall over and break something easily. I would only rent 2 stars because of the beach. Sun beds and umbrellas are free and there are a lot of free ones.
Excursions were taken directly at the hotel from the tour operator: 2 pieces. There's something with fish and jeeps + a ship, I really liked it.
In shops / on the market, everywhere, you need to bargain, there is nowhere without it. They accept dollars, euros and lira. Rubles are also taken, but not everywhere. It'll do, but I wouldn't come back here a second time, especially with the kids.
The hotel is not big, but comfortable. The staff is friendly, they solve all issues very professionally. The food is good, I liked everything.
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aasiya005
Level 4 Local Expert
July 23
This is the best hotel on the coast!!! It's 5 stars, it won't be enough, I was ecstatic, I was crying. Russian Russian food is sooooo much variety of fruit drinks , the dish ends immediately, the cook flies and in a second it is already standing, the staff is such smart guys are very diligent , cheerful , they will always tell you , answer any question , help , everyone knows Russian , English, everyone is very sociable, you get a lot of acquaintances, this is not our aggressive Russian south...a private beach , sun beds with zones, a bar on the beach, a minute to the sea , a view of the mountains and the city , I have never heard of neighbors , the room is large , large beds , there is shampoo gel ( it hangs near the shower), many people just thought that this soap catches the Internet well , and it is not needed there , cleaning every day , 3 towels , everything is just perfect . and the people who write negative reviews are just overeager. You can walk along the embankment with parks to the center you can drive in a straight line, do not get lost, 5 minutes to the Alanium shopping center, money can be changed at every step, there are pharmacies and cafes and shops nearby. Animation in the morning, water aerobics , exercises , in the evening every day there are programs of invited artists and also the sea of everything during the day . it definitely won't be boring. A separate children's pool is a huge plus. There are always a lot of places , the beach is free 💗💗💗 I express my gratitude to all the staff !!!!!
We were in pineapple in May 2024. I really liked the hotel, the pleasant staff and the comfortable building. I wanted to come back in 2025.
The attached photos show views from the sea and from the corridor
Great hotel! The sea is nearby, the food service is excellent. We had a rest with the child, everything is at the highest level! Thanks, we'll be back soon.👍
The hotel is very nice 5 floors 2 elevators Around the hotel 3 swimming pools there is a passage to the sea. Every day entertainment for both children and adults
Nice family hotel. The food was delicious. The choice of food is good. The drinks are good, the beer is draught Ephesus. The sea is nearby, but the entry into the sea is very bad, the stones broke my toe. The beach is sand. There were enough sun beds for everyone. There is a shower, a changing room. Two swimming pools, clean, there weren't many people in September, there were enough sun beds for everyone. I recommend.
Отдыхали в данном отеле с 18.06.2023 по 28.06.2023. Отель на твёрдую 4. Удобное расположение, можно съездить в аланию центр, минут 10-15. Рядом магазины, кафе, 2 раза с неделю приезжает рынок пн и чт, там можно приобрести неплохие вещи, фрукты, за очень приемлемые цены. (Рынок в пешей доступности от отеля). Про отель: мы приехали с подругой и 3-мя детьми, нам дали номера на разных этажах, хотя мы на регистрацию пришли все вместе, и сказали, что нам нужно на одном этаже, немного это испортило настроение. По итогу мы получили номера на 1м этаже. 1й этаж достаточно высокий и с детьми удобно, не нужно ждать лифта). Менять мы не стали. Но хочу отметить, что администратор рецепшена очень любит деньги, и за доллары готов на все)! Он старается зарабатывать на всем, и это очень не красиво! О нем у меня очень негативные воспоминания. У остальных работников я этого не заметила! Питание не скажу что разнообразныое, но не плохое, нет отдельного питания для детей. Мясо, рыба, маленький выбор. Фрукты: апельсины арбуз, яблоки и груши, 1 раз были персики. Но это 4*, поэтому мы понимали куда ехали) голодными точно не останитесь! Очень хорошая анимация, отдельное спасибо аниматору Ози, с ним отдых был шикарным, шикарное выступление кавказского танца, супер цирковое выступление, а танец отеля песня (наркотик) под руководством ози это ваще огонь, огромное спасибо ему! Выход на пляж из отеля очень удобный, но в море большие камни и когда волны не очень удобно! Пляжных полотенец нет, мы брали из номера. Покупать нет смысла и везти свои тоже. На пляже безалкогольный бар. На территории отеля с 9.00 и до 23.00 можно пить (пиво, джины, вино, водка) вообщем кому это интересно)! Море и виды на море шикарные. В общем в целом отдых понравился!
The hotel meets the solid 4. The food is delicious. Everything is in abundance. The sea is nearby through the passage under the road. The rooms are good, everything works.
плюсы пляж рядом с отелем. питание бесплатное и разнообразное. хорошие бассейн и горки. есть бар и там все бесплатно. минусы. если вызвать лифт быстро не приедет . надо ждать 5 или 3 минуты. отель далеко от центра минут 20 минут добираться. подземный переход закрывают в 9 вечера. приходится через другой вход проходить.
Nice hotel. The food is good, the rooms are clean. Excellent solid 4-ka. The beach is sand, and there are really big stones in the sea, there is such a coast there. But there is a place to walk. and there is an excellent Cleopatra city beach nearby. you can get there by bus.
Обычная четверка, ремонт старый, но хороший. Номер лучше на первом этаже брать (лифт ооочень долго ходит)
Кормят хорошо, вкусно, но однообразно. Впрочем это во всех отелях, даже в 5*
Два бассейна, но купаться лучше в море) если не хотите не чем заболеть (повторяю слова гида)
Пляж - чистая только зона отеля, а так очень грязно. Бар безалкогольный на пляже. На территория отеля алкогольный (естественно оба бесплатные).
Заход в море ужасный, камни плиты какие-то. Ноги первые дни болели, лучше заходить в коралках.
В целом остались хорошие впечатления об отеле и отдыхе в целом
Отдыхали с 17 мая по 27 мая. Номер дали отличный, уборка каждый день, еда неплохая, немного грязноват пляж, но убирают -стараются, полотенец пляжных нет, но их можно купить за 2-10 $ , цена зависит от текстиля, мы брали самые простые турецкие, чтоб не таскать тяжесть, нет виски, если кто любит, но джин и водка, вино, пиво- на редкость не плохое, всегда,, я пробовала, хотя не любитель выпить,нет именно детских аниматоров, с детьми только сами, детская комната есть, но тоже без аниматоров, зато рядом есть всё и все магазины для шопинга, до крепости Клеопатра такси 80-100лир, 100лир-5$, на автобусе дешевле, вечером программы, аниматоры предлагают за небольшую сумму ездить ночью на дискотеки, мы были 5 взрослых и 2 ребёнка, не плохо отдохнули, отель 4 твёрдая. Народу немного, лежаков хватает всем, заход в море и правда есть плита, но пройти левее и там песок, нас не смутило это, вообще то отлично отдохнули, поэтому я рекомендую!
Отдыхала в этом отеле с дочерью и внучкой в июне 2023. Отель на 4 звезды не тянет. Есть конечно плюсы, но и минусов много. Минусы:
- Номера не большие, чтобы проходить между кроватями и столешницей, надо задвинуть все под оную, все равно обо что-нибудь ударитесь.
- В туалете постоянно воняет канализацией. Надо надолго включить воду в душе, чтобы вонь немного ушла.
- Пололок в душе покрыт плесенью.
- Кондиционер стоит на 16 градусов, но из него дует теплый, влажный воздух, пульт кондиционера работает через раз на третий
- Уборка номера номинальная. То, что она была, видно по заправленным кроватям, если что упало, будет лежать на том же месте (например, камушки из моря выпавшие из купальных принадлежностей)
- Смена полотенец и постельного белья должна быть каждые 3 дня, с нами было иначе. На третий день уборщица постучала в дверь, открыла моя дочь с приглашением пройти в номер, уборщица захлопнула дверь и больше в этот день не появилась. Пришла на четвертый день забрала 3 комплекта полотенец, положила только 2 комплекта и поменяла постельное белье только на одной кровати. Добивались решения проблемы 2 дня
- Попросили дать второе одеяло (похоже на покрывало) на кровать «king size», это оказалось целой проблемой, которая решалась целый день. Добились своего только к ночи.
- Заход в море отвратительный то ли плиты, то ли асфальт, то ли лава, застывшая в виде подушковидных тел после подводных извержений, при этом в виде лестницы увеличиваясь дальше в море. Много людей с разбитыми коленями. Без спец. тапок лучше в море не заходить, тем более детям. На местном пляже из 8 дней были пару раз, очень неприятное место, приходилось уезжать подальше от отеля либо купаться в бассейне.
- Питание отдельная тема. На первый взгляд много блюд, но.., из того что вчера не съели, сегодня сделали новое блюдо. Постоянно есть омлет или яичница, какие-то не съедобные красные сосиски. Сегодня они целые, завтра они же в других блюдах порезанные. В обще постоянное ощущение, что дают отходы.
- На столах в столовой лежат тряпки под тарелки. После очередного едока ими протирают стол, стряхивают и опять кладут на место. Они мокрые, липкие, грязные. Вечером их не собирают для стирки, они на столах лежат наверно месяцами.
- В отеле всего два лифта, они же и для уборщиц. Дождаться лифта невозможно
- Если у вас самолет ночью, вам не продлять номер до вечера, как не просите, будете сидеть полдня в лобби. На маленьких детей всем плевать.
- Отель пишет, что есть комната для багажа, вранье. Это их предбанник, где они переодеваются, едят, хранят забытые вещи и т.д. Там полный ср..ч, антисанитария и туда может зайти кто угодно
- Бассейн закрывают в 19:00, всех выгоняют
- Аквапарк с тремя горками работает два раза в день 10-12 и 14-16
- Магнитный ключ работает очень плохо, причем у всех
- Интернет платный, бесплатно в лобби, но настолько слабый, что сидеть будете часами
Плюсы:
- Море в 50 метрах от отеля
- Бесплатные шезлонги
- Из номера вид на море (возможно нам повезло)
- Большой балкон в номере со столом и двумя креслами
- Понравилась детская анимация.
Пользовались услугами туроператора ANEX Tour - никому не советую, бегите от них. Все работники этой фирмы исключительно продажники. При заезде нас собрали, попросили написать все, что надо исправить, но это только слова. При каждой проблеме мы обращались сначала к ним и каждый раз нас отправляли на ресепшн для самостоятельного решения проблем. Все экскурсии у них в два-три раза дороже чем предлагается в других фирмах. Прежде чем что-либо заказать, пройдитесь по ближайшей улице, узнайте цены там
При заказе тура, была оплачена страховка, когда обратились по указанному телефону, нам сказали: "заплатите 30 уе, чтобы страховка стала активной". На фото представитель ANEX Tour
We haven't been to Turkey for a long time, but this year we decided to go. Conclusion: Turkey is no longer the same. Friends were vacationing in Belek in the top five and were also not happy. Everywhere is not the same as it used to be. In general, we will not go to Turkey anymore.
Very convenient location of the hotel, 15 minutes to the city center, you do not need to cross the road to the beach.the variety of the menu is pleasing.
Были в отеле с 6 окт по 16 окт. Очень довольны отдыхом. Погода чудесная, море теплое, близость шикарной Алании.
Прилетели в аэропорт в 16.00. Ехали часа 2 5 и приехали успели на ужин. Покушали и нас заселили в шикарный номер 531, который выходил прямо на море и гору Алании, которая каждую ночь шикарно светилась всеми огнями! По питанию все очень вкусно, разнообразно. Напитки, бары работали. В отеле и на пляже. Рыба понравилась.
Территория красивая, маленькая и уютная. Два бассейна. Один с Горками. По вечерам шоу. До 22.00. Шумно не было. Ходили на пляж Клеопатры, минут 49 идти. Можно на автобусе 1, 101 около отеля останавливается. Ездили на экскурсию зеленый каньон. Брали ее у Тайсона. Рядом с отелем продает экскурсии. Сэкономили на двоих 30 долларов. По сравнению с гидом! Купили симку местную и вдвоем весь отдых с интернетом не было проблем. 20 дол. Ходили в торговые центры. Алании, метро, рядом с отелем. Все дешево можно купить. Вход в море плиты, но мы во- первых купили тапочки коралки, во- вторых можно чуть левее пройти и там песок. В обще отдыхо довольны, отель очень понравился. Поедем еще. Такая красота рядом! Убирались у нас каждый день. Вообще нареканий нет. Советую отель. За такие деньги! Отель классный. Персонал вежливый. Море, солнце, что еще надо! Спасибо всем!
Отель очень хороший! Питание на 4.Уборка номеров , чистота отеля на 5. Персонал весь вежливый.Пляж и море супер, заход в море плиты.Бар на пляже, шезлонги, зонтики всё бесплатно. Пляжных полотенец не выдают.Хамам, массаж, сауна всё замечательно.Анимации детские и взрослые ежедневно.Рекомендую это отель!
A solid four. The animation is only terrible, the animators are not very lively. And so everything is generally good. The sea is close. The food is delicious. The staff is not intrusive. Alcohol in disposable containers per serving. The pool is clean. Close to shopping malls. Did you like the hotel
Питание хорошее, но на завтрак кроме оладий и яичницы ничего путного нет. Пляж рядом, лежаки и зонтики бесплатно. Интернет только в лобби, но можно докупить 5 дней 6 долларов и можно пользоваться даже на пляже. Рядом остановка, можно уехать в центр, билет стоит 14 лир. Каждый день анимация-танцы живота, фокусы и т.д. единственное остался осадок- при заселении пытались за 30 долларов предложить номер лучше. Мы отказались и дали обычный номер. А он с видом на море и с дополнительным местом. Но матрасы очень жёсткие, спать не возможно.
Отдыхали в данном отеле второй раз, очень хорошая локация, рядом город, все магазины, два рынка.
Но постоянных клиентов там не очень ценят, дали угловой маленький номер, на этаже, посмотрели какие нормальные номера убирают, сказали на ресепшене, какие интересны, после поменяли.
Кормят хорошо, ежедневно и говядина, индейка, курица, много холодных закусок, гарниров.
Уборка ежедневная, полотенца меняют раз в 3 дня.
Очень удобное расположение, через проход на пляж. Пляжных полотенец нет.
В баре - водка, раки, джин, вино. Водку и джин наливают из маленьких бутылочек.
They were in July 2024. Almost everything is disgusting, it's not even 4, but rather 2. The only good thing is the SPA. The sea is full of boulders, everyone is breaking their loins. The food is also so-so. Entertainment is a bar where there is constant bickering.
Beach towels are not provided
Room cleaning: only take out the trash!
The food is very tasty, but there is no menu for children!
Rotavirus is walking and wandering in the hotel, we have experienced this infection for ourselves!
We stayed at this hotel in August. The rooms need to be renovated. The food is monotonous. There is no children's animation as such, such animators need to be trained. The entrance to the sea is full of trash.
See original · Русский
М
Марина Колесник
Level 4 Local Expert
June 6
There are no minuses, only pluses!!! The food is delicious, the service is top-notch, the rooms are clean, the staff is polite, the location is very convenient, the Animators are just smart!! We were in May 2024 , 11 days and 10 nights -I will definitely return to Pineapple.
Еда на 3 с натягом, а так отель хороший. Убирают каждый день,спиртное в баре как у всех 4*- джин,водка,вино и пиво. Снек бар маленький и работает, часа 1,5-выбора там еды особо нет-бургер , картошка фри , порезанные помидоры и огурцы свежие , апельсины и из сладостей печенье. Пляж- сдесь бар безалкгольный, берег галька и песок,а вот заход в море можно ноги переломать-камни. Лежаки и зонтики бесплатные. На территории есть небольшие три горки и высота 130 см-бассейн, детский, и взрослый ,если не ошибаюсь 190 см глубина, персонал приветливый, помогут если,что то нужно. Есть хамам и сауна с 9 до 18 бесплатные, массаж один сеанс в 15 минут бесплатный на любую зону,а потом платно. Отель расположен удобно, можно и в город на автобусе номер1 доехать за 5 минут до порта, или в магазин, а можно пешком по берегу минут 30-40 и вы в центре Алании, кафешек много, цена приемлемая за рыбу в среднем 200-250 лир, муж люля-кебаб брал 180 лир,очень вкусно. В отель можно сьездить один раз, может нам так повезло с едой мы были в начале сезона с 6 по 15 мая.
Номера хорошие удобные, пляж песчаный, но когда заходишь в воду там огромные булыжники и камни, заходить неприятно, есть немного острых камней, за неделю один раз порезал палец, но за пределы пляжа не выходил, не знаю есть ли поблизости заходы в воду получше. Лежаки у моря бесплатные, днем всегда там было место. Лежаки у бассейна тоже бесплатные, но их занимают в 7 утра, их довольно мало на весь отель, если не занять с утра, то полежать не выйдет. Пиво наливают в стекло, за неделю всего один раз налили в пластик. Персонал знает русский на приемлемом уровне, но бывает сложно разобрать что говорят. Бар у пляжа за деньги, пиво разливают только у бассейна, ночью бар тоже за деньги. По карте видно что между отелем и пляжем дорога, но там удобный подземный переход, дорога ничуть не мешает. Внутри отеля есть минимагазин, где можно купить все что нужно для пляжного отдыха не особо дорого. Музыки на пляже нет. Русских было примерно 50% на тот момент что был я, 40% турков и 10% остальных, немцы и поляки, мб еще кто то.
В целом за свои деньги нормально, из негатива только дно при заходе в воду на пляже отеля.
Отдыхали в данном отеле 11 дней. В целом отель не плохой. Вот такой вид открывался из нашего номера.
Насчёт бассейна, лежаки занимают уже с самого утра в 7:30 уже всё занято. В самом бассейне людей не много. Проводят Аква аэробику каждый день. Неподалёку есть бар с 10-23, на выбор кола, пиво, джин, водка. Пить можно. Как понял соседний бассейн только для детей с горками. Сам пляж нормальный, шезлонги, зонты бесплатные, есть так же бар бесплатный с безалкогольными напитками. Частенько бывают волны , заход неудобный, но не критичный. С караликами вполне можно зайти в воду, но мы чаще ездили на Клеопатру, или плавали в бассейне.
Вечером каждый день есть анимация( но однотипная) возят после 23 от отеля по ночным клубам. Еда не плохая , кормят достойно ( но однотипно) голодными не уходили. Номера удобные, чистые. Горничные каждый день убираются. Из минусов нет интернета в номерах. В холле очень слабый, даже соцсети с трудом загружаются.. Платный на день 2 доллара на один телефон. Нет утюга, чайника, также не оказалось стиральной машины. Пришлось вещи в ручную стирать..
С лифтами проблема, долго ждать. А так в целом обслуживания отеля неплохое, думаю на свои 4 звезды отель тянет.
Отель неплохой.Особый плюс персоналу, стараются во всем.Номера чистые, мебель новая.Кухня очень хорошая, шеф-повар молодец.Анимация интересная.Единственное, территория у отеля небольшая, но мы особо и не сидели в нем.На пляже есть бар, пляж рядом.
Турция 🇹🇷,Алания ,отель Ananas 4 ,была с 14-25 октября 2022г,отель находится в центре Алании ,красивый ,номер хороший ,большой ,бассейн,бар ,питание все вкл ,еда вкусная ,кофе вкусный ,выход к морю через бассейн в подземный переход,уборка каждый день ,рекомендую !