Nice hotel, friendly staff. Varied cuisine, clean rooms, very clean beds and towels. The first coastline, very convenient. There are two pools for children of different ages,, and one pool for adults.
I just arrived. The hotel is nice, everything is clean and tidy!except for the stones in the sea , but they did not spoil the rest either !Many thanks to Svetlana, a beautiful and clever girl!what a super massage she has.whoever goes, be sure to visit her salon! Many thanks to masseuse salma! Love is a champion!
Nice hotel! Basically clean!
The only negative is the food! It's very monotonous, I'm tired of it on the 3rd day! Plus there are few fruits. Unripe peaches.
The convenient location of the hotel, you can take a walk. There is a private beach, an exit via an underground passage from the hotel. The entrance to the sea is very bad, traumatic, it is better to immediately go to the neighboring beaches. They feed a lot, but not always fresh. All vacationers suffer from rotovirus. There is no animation. By the pool, the sun beds are almost a solid sofa (in cramped conditions, but not offended). I do not recommend the hotel.
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Андрей Забелинский
Level 9 Local Expert
October 17, 2024
I was on vacation from 06.10.2024 to 16.10.2024. The hotel is not new, but it is in good condition, the weather was magnificent +28-29 C, the water + 26, the sea is beautiful, warm - I do not want to climb out. Everything was only spoiled by entering the sea from the beach. At the very beginning of entering the sea, there are natural plates that are washed by the sea, it's not enough that the plates are not only not smooth, they are also very slippery, even corals do not help, it's a shame to come on vacation and break and cut your legs. The food is good and varied. I enjoyed it
Was from September 25, 9 nights when I got home, I realized that the bread that came with it was okay, 2 large disadvantage did not affect us because of which the holiday was in suspense, it's a rotavirus and dysentery constantly heard as vacationers share their experience of treatment and the drugs, administration refers to the sea, they say, keep your mouth closed, and rinse your mouth, and we all clean, and the second, horrible sea stones, broke the knees and spurny, but found another entrance to the sea, from the territory of another hotel and the pier to the other hotel was not allowed to use, security was threatened by the police, and the rest is all good, the hotel is beautiful, comfortable, 6th floor, 2 elevators, large dining room, the food is delicious, diverse, salads and cheeses and many varieties of fruit and sweets, it's all cool, beautiful and inviting, it is not possible not to take, the area is not large, but cozy, nicely decorated, and clean, wash 2 times per day, but no beach obstacles, no fences on the border hotels walk and drop calories, and outside of the hotel there is a promenade, the city itself is beautiful, lots of greenery and flowers, like walking in the Park, so I recommend the hotel, and infection can occur in any hotel, and garden and the school is also brought, we were lucky we did not eat raw vegetables and fruits in the dining room, suddenly they're not clean enough, and took in the room washed
It's impossible to imagine a worse hotel. We visited it in September 2024. We were met by rotovirus everywhere, unsanitary conditions.... A room with disgusting sewage and frequent bathroom stink. The kitchen is on the 2nd floor, no higher. There is no entertainment, it is boring, both during the day and in the evenings... The animators are some kind of buffoons.... I definitely do not advise anyone to go to this hotel... I'm sorry for the time and money spent on the trip.
Great hotel. I liked everything. The staff is responsive. The rooms were cleaned daily. The linen was changed every three days. The restaurant has a large selection of dishes
We had a rest in July 2024. We were mostly satisfied with everything.We arrived at the hotel at 2 a.m., despite the late hour, we were taken to a restaurant and fed. The staff was polite everywhere. The food was varied, every day there was fish and meat, fruits, sweets. Clean rooms and beds. The convenient location of the hotel. But the big disadvantage is the entrance to the sea, slabs, boulders. There is nothing to do with children with such an entrance to the sea, it is simply impossible to swim.
The food is good, but rather monotonous. The main thing is that it is delicious. At first they put desserts on the breakfasts, then after a couple of days they just took them and removed them, they began to put them only for lunch and dinner.
The kettle, of course, was sorely lacking in the room when we were looking for boiling water at night to brew a Rollton. The guard found a boiler 😂
The staff has a separate star, everyone is very friendly and helpful.
We were also surprised by the waiters who clean the dining room every second (they make so many circles so that all the plates are removed) and the cleaning is excellent, always clean, even though the hotel, in general, is a little shabby.
The animation is fun, we lit it up there
The center is straight, everything is nearby. We walked.
Alanya is beautiful, Antalya came to me less.
Swimming in the pool is not a mouth virus. I can't call the food in the restaurant very tasty. - sweet things are cakes... Sweets are very tasty. )Tomatoes, watermelons, peaches, cucumbers -just like everywhere else. Salads are generally a mess, I do not recommend it. The fish is all bony, not expensive. Chicken, meat is normal. Beer and vodka are average. You don't get too sick, your head doesn't hurt, in the restaurant and on the site near the hotel -how much you need to pour.. I do not advise swimming in pools, as I said earlier-temper. 39 and diarrhea. "Frogs " And a drunken dirty adult and children.. If you are going to the sea, you need to swim in the sea, especially since it is 5 minutes away from a hasty walk. The location of this hotel is great!! Swimming on the beach, especially with children from this hotel is not an option! The wave is large and there are large sharp stones.. For adults without special slippers, there is nothing to do (it is very easy to injure the leg. Almost all the wounds who came in) can be slightly to the left where the scooter is and also for them to go behind the buoys there is more or less a call. Or go to damlatash or Cleopatra beach.it costs 200 liras to the far "domlatasha".but all Turks there are trying to cheat for money. and not only taxi drivers, but everyone..!!!!- as they say, life is bad without a sucker - in their words! We must always bargain! For example, a steam glider costs 40-45 dollars. Photo videos ask for almost the same amount, although they shoot it anyway, but like they might not give it to you.))) they gave everything to me for 600 lira., this is about 2000 rubles maximum. They are asking for 5,000₽ . The dollar was changed near the hammam -sauna on the ground floor. 100 bucks -3200lir. To get lira in rubles, you need *3.2 ... Paragliding or on a boat with a parachute, diving , on a ship -you can ride for an hour for 200 rubles (foam party, tans ..), night Alanya, rafting I advise. But you just have to take them at Tyson's. In other places, everyone is trying to throw and dilute them for money! In general, any tour itself costs 40-45 dollars! In the photos and videos, you agree on the price yourself and it's better to talk about it later!! When they rewind everything, they will make a video. - then, as they show, bargain!!! No more than 2000rubles, that's for sure.. On the excursion, take water in large bottles with you, fill them in the restaurant for free. Because they're all trying to sniff. A bottle of water can easily cost 3 bucks. The call is 0.5 in dutifrey -700₽.it is better to choose a hotel in the vicinity of these beaches
which he wrote about-"damlotash" and "Cleopatra".to call a taxi., get out on the road, walk to the taxi sign and press the button. P. S.buses wait a long time and are often crowded. Have a nice rest!!
I liked everything.But especially the view from the balcony and on the tower in the evening, Excursions were taken from Tyson, the lira was changed from the guide and in the spa salon from Svetlana, near the Alanium center and various boutiques, there is a market not far away.The menu is varied and delicious.From alcohol in the bar beer, wine, vodka gin .The territory of the calving is not large but well maintained.Animation every evening.The beach is clean, there is a bar with used alcoholic beverages.The rooms are cozy and cleaned daily.There are 2 pools, one with a slide.The staff is friendly and responsible.Internet is available for a fee with availability in the room for $ 10 per week.Overall super.
The hotel has its own 4 stars!
The food is varied, the area is clean.
Rooms are cleaned daily.
The pool is cleaned and chlorinated in the morning.
The employees try very hard and do not ask for money like in other hotels.
There is a Russian-speaking
staff at the reception.
I liked everything in general, the only minus in the sea is the stove.But we found a way out, went to the nearby beach and swam there (fortunately it was not forbidden)
I had a rest in June 2024, I liked everything, the room is wonderful, the beds are luxurious, the room is cleaned daily, linen and towels are changed if you want it, the food is luxurious, everything is delicious, the choice is for every taste, you can eat as much as you like, there is a swimming pool, also for children, yes the sea is 5 minutes walk, the beach sandy, everything is super, I recommend you to relax!
We stayed there for the second year in a row, the hotel is good! A solid four, the food is excellent, the alcohol is good, and even the beer is excellent. The staff is normal.
I wrote a negative review earlier, and after a week of stay I am writing a new one. An ordinary city hotel for four. The beach is nearby, across the street, entering the sea of slabs and stones, take care of your feet. You can escape by going to the territory of a neighboring hotel and wearing rubber slippers. God forbid to swim in a wave. The sea is quite muddy, the beach is clean and on the top three. The option is to take a bus, 15-20 minutes and you are on Cleopatra beach, turquoise sea, sand and sun beds for $ 10 with an umbrella for the whole day.
I ate ordinary food, there are no special delights, but you won't be hungry either. A special article is about guests who take food like cockroaches by room and leave leftovers in the halls on the floors.
The pool is decent, but be prepared for the fact that if you go swimming after breakfast, there will be no free sunbeds. Everything is occupied before you, towels are left before breakfast, I can only come for lunch. The animation is normal, according to the level of the hotel.
Local markets and currency exchanges are within walking distance. Bargain, the price is discounted regardless of the type of product.
We rested with a company in Pineapple hotels, October 2023. We rested with a large, cheerful company of 8 people.
A great hotel for 4, if you don't find fault of course.
The territory is well-groomed, green, thanks to the gardener for this, he takes care of every blade of grass so touchingly and carefully, if for a child.
There are two swimming pools on the territory, one of them with slides, they are really children's, but adults also manage to roll down.
The hotel itself is located along the road, but because there are many tall dense trees around the hotel, it is not felt. To go to the beach 5 minutes by underground passage, very convenient, there is also a bar on the beach, but only used drinks.
Entering the water from the beach is difficult, but we went to panton in a nearby hotel. The security of the pantone itself allows you to use only for swimming, you can not use the sun beds and even leave your things on them, otherwise things will be thrown on the floor.
I was quite satisfied with the food, there were often meat and fish dishes. Delicious French fries and rustic, lots of greens and sweets.
They definitely didn't stay hungry.
The alcohol is all of high quality, the beer is excellent, the wine is kr and white p / dry, delicious, the head does not hurt from it, the rakia is also excellent (even better than from the market in Kapadokia), gin 👌🏼
As for the service, it's good, I won't say that it's straight to the feet to bow, but it's not a 5+ hotel, just good, polite staff.
I liked the hammam at the hotel, although I can only compare it with Egypt, there was an unsuccessful experience.
Special thanks to this team of animators: Ozy, Alex and Irina
The evening show program is just great 🔥 Music from dj.Alexa, diverse, high-quality sound, the guy himself is very nice, cute, compromises (for his patience and loyalty to drunk orders, special thanks to him 🙏🏻).
Irina, just a beauty and a sweet girl who delighted the children with her smile and clockwork dances.
It's a pity that it didn't work out to go to the local nightclub, where the animators gathered every evening.
Those who visited were satisfied, and some went more than once.
Probably one of the things I would like to improve is access to hot water, because the bar closes at 23:00 and with it access to tea, and there is no kettle in the rooms.
And a change of towels in the room, changed 2 times in 8 days, and only at the end when I asked the maid (maybe I just needed to be reminded).
And in conclusion, I would say that I am very happy with my vacation, and Turkey itself has opened up to me from a different side.
I sincerely fell in love with this country, for its sweet air, salty and gentle sea, for the local flavor, for its extraordinary colors and the stunning beauty of nature.
We rested at this hotel from 17.09 to 24.09.
We read reviews, wrote a little about rotovirus. In the end, every second guest of the hotel, with whom we would not communicate, got sick. I went with my mother, and of course we are no exception. We felt bad on the day of departure on September 24, and if my mother has already passed away more or less, then I still feel disgusting. This virus started in the hotel a few months ago, but it is not closed or processed because they are afraid of losing money. Even the staff is talking about it.
So, let's talk about food. The choice was quite good, especially for desserts.
I have no complaints about desserts, basically everything is delicious.
Vegetables. They were mixed fresh with stale ones and had to pick at the plates.
Olives are generally inedible.
Hot is more or less delicious.
I did not eat soups, there were only 2 of them, and they did not cause much appetite with their appearance.
Bread is a separate pain. The guests cut the bread for themselves, and it seems there is a special towel to hold it, for some reason people scored on it and touched it with their bare hands.
With regard to the cleanliness of the guests, of course, it is not the fault of the hotel, but I believe that this should be monitored somehow.
When I was with 2 German women, one of them dropped a cake on the floor, picked it up with her hand and threw it back into the plate... and no one has removed it, no one cares.
Dishes are washed badly, glasses are sometimes dirty, plates too.
A separate pain for me is the ants. I was so shocked when I sat down at the table by the window, and ants were running around on it...
room cleaning.
Without a tip, the cleaners immediately blacklist you, so to speak, but this is a lot of places, so I left tips after 1 cleaning regularly. As soon as the tips appeared, the towels immediately became clean, figures from them appear, and the room is even vacuumed.
Be sure to take a hair dryer with you, because it's easier to dry your hair in the wind than with a hair dryer from the room.
The beach is full of n#zdets.
More precisely, not the beach, but the entrance to the sea. Huge slabs, some of them slippery, and it is simply impossible to enter the sea. No aquashouses will save you, because even in them you will come out of the sea beaten. I twisted my leg three times during the whole vacation, in order to go at least waist-deep, it takes a long time and carefully.
There is also another disadvantage in the location of the hotel. There is a mosque nearby. And every morning at 5.30 I woke up to these chants and closed the balcony.
As for entertainment, nothing interesting. Darts competitions, water polo. A disco by the pool is a laugh. It's more like doing exercises at a children's camp. People sit on chairs, then the presenter tells them to get up, and people right next to these chairs repeat the movements of the presenter. The music is the same, the movements are correspondingly the same.
While I was relaxing at the hotel, I turned a blind eye to all sorts of little things, but the rotovirus was the last straw.
A great time waiting for a vacation, arrival. I liked Anex in the role of a nice girl, but the driver who, 2 hours later from the airport, yells at the same girl in Turkish left an indelible impression. By the way, we were driven from the airport for 4.5 hours! Cool guy at the reception (as it turned out, the only one) Great guys met us at this hotel, but it was the only constant joy.Number:adventures begin with an open door, 2 masters came three days in a row and did not help, then you decide to eat, the first day the amount of food makes an impression, the second is disappointing, and on the fifth the acceptance of hopelessness is everything and nothing, because every day is the same. But this is only the beginning of your adventures, if you came to drink cola and swim in the sea, then maybe you will drink cola, all inclusive, but the sea is not just a scribe, it is a die or die transfer, sharp stones with big holes, so as not to lie 4 injuries in 5 days: our eyes broke a leg, and the arm was unbent (people were taken away by ambulance) and everyone has bruises or just scratches. And if you decide not to take risks and sit in a bar, then in the afternoon nice guys will cheer you up with their kindness (seriously, the nicest people all day), but in the evening they release it, this Cinderella does not wait until 12, but until 22:30, then you will be humiliated with a look and pour 3 to the Turks, and you 1b one hand and it doesn't matter how many people you have at the table, the main thing is how many in line (this is for your all inclusive), and the most important skill of this evening bartender is how to send you to in good Russian. I'm sitting at the pool, writing a review, oh yes, if you're an MMA fan, then the bartender and animator can offer you to pop out once for a while, a vacation for fans of extreme sports and not self-respect.
PS
Take loperamide, even if it is not useful to you, at least you will help the neighbors
It's worth the money, we had a vacation with friends and children. The buffet is very varied and delicious! The sea is nearby, two swimming pools, all amenities!
Short and clear, in order:
- The food is delicious. But not diverse. Like in a delicious dining room. It's the same thing almost every day. There is no grill, shawarma, grilled fish on coals, etc. Simple, delicious food. They don't try to please, like everywhere else. It's just delicious food. It's the same for me almost every day.
- The staff is sane, calm.
- The territory is small, behind a fence. It feels like it's in a box.
- They don't let you sit anywhere after 11, they drive you out of the tables, and it's not clear where to sit.
- The rooms are nice, clean and modern.
- The location is excellent, half an hour and in Alanya.
- Cleopatra beach 40 min, also close.
- The beach is average. Sand. But the entrance is like everywhere else there with slabs. The sea is dirty, and we have not seen the transparent sea. Cleopatra has a flame on her.
- Cleanliness is good, everything is constantly cleaned and washed.
- The bar. There is ONLY vodka and gin in the hotel. Wine and beer. Nothing happens anymore.
- There's only soda on the beach. Got nothing.
The hotel is average. 4 deserves for: Cleanliness, good rooms, food. But the cons:
Alcohol, it's almost gone. The animation is very weak. Disco hour and close. The food is not varied. They don't let you sit on the veranda after 11. The rest here is more panseonate. Not here to hang out!!!
We rested at the Pineapple Hotel at the end of September. The hotel positions itself as a 4*, but clearly pulls only 3*. The food is not bad, you will not stay hungry. There are few fruits at the end of September, only apples, plums, pears, grapes and melons, that's all. There are no cocktails in the bar either. The snack at 15.30 is very meager, we did not have time for lunch twice and barely made it to dinner. Tea at 16.30 is also not about anything, the cookies are the same every day. Towels for the beach are not even given with a deposit. The beach is sand , and stones and cobblestones enter the water. In front of us, the girl injured her toe. The rooms were cleaned every day, and the loggia floor had never been swept in ten days. In general, we had a so-so rest. We will not go to this hotel anymore and will not advise anyone.
Nice hotel! We rested from the 7th to 06/13/2023. The staff is helpful, the animators speak Russian well. Gymnastics on the beach, aerobics in the pool, various games for both adults and children are held every day, show programs are held in the evenings. The beach is a 3-minute walk from the hotel, through an underground passage, there is also a bar on the beach, there are sun beds and umbrellas. The food was good, the food varied, everything was fresh. We are happy with the rest. I especially want to highlight the animators Alex and Ozy, they made our vacation fun and positive!!!
I want to share my impression of the Pineapple hotel, we rested from July 23 to July 29, because we rested in it more than once, but this vacation was especially remembered for a lifetime, not a foot there anymore, health is more expensive. Reading previous reviews, I was shocked that you could like it there, half of the tourists did not climb off the pots, the kitchen was poor in the truest sense, there was plenty of food, but it was scary to eat, in the end they sat on rice. The sea also wanted the best, the stones, all the legs, the back are skinned. The cleaning is disgusting. But for the first time we visited the clinic, with a drink, a belch, and the insurance reacted quickly, provided a car with a paramedic, pumped glucose with sodium chloride for 30 €. Advice to other tourists, when taking a trip to this hotel, stock up on medicines loperamidrm, enterosgel, immodium, cerucal. I DO NOT RECOMMEND IT. They literally fled from there, the rest was spoiled and their health was undermined. Take care of yourself.
The most disgusting entry into the sea, all legs were cut in 8 days, the beach is sand, but there is a natural plate in the water!!!
The food is modest, but tasty, they have never been hungry. The staff was friendly, the view from the room was magnificent.
In general, 3+ pulls.
We had a rest with my wife and child at this hotel from June 10th to 20th. We arrived late in the evening and were immediately fed, despite the fact that dinner time had passed. there were no complaints about the room, everything worked properly, the air conditioner cooled the room very well. The food is like in 4*, there was always a choice. Meat, pasta, vegetables, fruits, awesome sweet desserts. The territory is small, but cozy, clean. The staff is friendly and courteous. The sea is clear, there are stones in the water, but they did not interfere with us. We swam a lot and with pleasure. There is an animation. The child is delighted, especially liked the animator Ozzy. It is clear that he loves children and his work, always approached, amused, and had an interesting show. I liked the hotel, we will come back next year
The hotel in the heart of the city is exactly what we were looking for. Everything is within walking distance. The first line is at the sailor, a bar on the beach. The rooms are very cozy, cleaning every day, although we did not expect it at 4. There are two pools, there are always places on the sun beds. I recommend it!
if you want to be healthy and not waste your vacation days, then AVOID THIS HOTEL and never go there!! Huge consequences from the hotel👇🏻
We were during the rotovirus, there were a lot of people infected with it. Almost everyone talked about it. For prevention, they drank 1 tablet of activated charcoal, did not dive in the pool, often washed their hands, cleaned their teeth with bottled water. But it was not possible to avoid infection. Rotovirus has terrible symptoms and all the safety measures did not help us. The virus settles on the surface, there is also a suspicion that the food in the restaurant and the water are not of high quality. Therefore, if you get infected for at least a day, you will feel very bad, and some people from those who communicated and the whole vacation was bad. Some became so ill that they made ivs, called doctors, and so on. If you have a child, then avoid this place!!! Children have a very difficult time carrying this virus, and there is a high risk of dehydration. Probably this virus will continue to go on, because every day new tourists come and get infected from those who are already in the hotel and it will be like this indefinitely!! Until they close the hotel for complete disinfection and exclude people from there for a while.
I must say right away that if you have previously vacationed in 5-star hotels, then you probably won't like this hotel. Last year we went to dysalia, but for financial reasons we chose Pineapple this year. As soon as you enter the hotel, the difference between a 4 and 5 star hotel will be noticeable
Upon late check-in, they did not give anything to eat, did not take them to the room, did not show where and what was in the hotel. A room with an air conditioner that does not work, there is no sense from this air conditioner, outdated repairs, old curtains, the bathroom is killed enough. There is a refrigerator and a safe. The refrigerator was working properly, but it wasn't too cold. There is no mini bar, they give two 1.5 l bottles and do not refill anymore. The hot water was turned off for several days, only ice water was running. But on other days there are problems with the water, it can go hot, and then abruptly go icy. The hair dryer here sucks the most, take your own if you don't want to spoil your hair, it dries only with hot air and dries very weakly. There is a big risk of burning your hair!
The breakfasts are very meager. Pancakes are rubber and not sweet, eggs, bread, sausage, cheese, cereals. Besides, all the food is not signed. It's not even possible to toast. The sausage is Turkish, specific. A better lunch. Fruits (plums, apples, pears) 2 types of side dish, 2 types of meat, vegetables and herbs, deep-fried squid rings. Seafood is not allowed. For dinner, they gave beef, melon, mashed potatoes. You can eat, but you don't feel the delicious feeling. The usual food. A lot of meat is not salty at all, very dietary and bland. In the restaurant with us, the child walked with his feet on the table, the parents did not react in any way, the restaurant staff also passed by and did nothing. Therefore, the hotel is a bit of a mess. It is also common to see women putting their bag right on the table. I can also say that even though you have paid for the food, they will not give you anything to pick up from the restaurant. I wanted to wash the melon with bottled water to avoid infection, but they didn't give it to me. They just followed me (chased me) and shouted like savages.
Bar. There are no syrups in the bar, so they won't make any non-alcoholic cocktails interesting for you. They can only mix one alcohol with another. And they mix very poorly, only someone who often drinks strong can drink this mess. The bar, which does not mix at all at sea, gives only cola, fanta in a cup. For an additional fee, you can buy beer there. There is no food in the sea bar. The snack bar by the pool is not very good. The cookies there are not tasty, they are even bitter.
Room cleaning, everything is fine here, we didn't notice any problems. Bed linen is changed every 3 days according to the rules, but there is also a sign about changing bed linen earlier if necessary. The cleaning in the hotel itself suffers, periodically we noticed glasses that stood for several hours untidy near the rooms.
Sea. The sea is really scary, as we wrote below. There is a high risk of breaking something or dissecting yourself. We entered the water gradually, first there are slabs and you need to walk carefully on them, step on when the water goes back to see the stones. And then there is sand without stones, after it there are already very sharp slabs, it is unrealistic to go on them. I liked the sea, you can go carefully to a shallow depth. Literally go hip-deep, sit down and take a dip like that. But it is not possible to swim fully, because there are also big waves there.
There are not many shops around the hotel. There are only 2 grocery stores-eateries where the choice is small and nearby there are beach accessories, scooter rentals and excursions. If you already walk along the embankment, you can find restaurants, a market. You can definitely find everything you need in 30 minutes from the hotel in the vicinity. I can recommend Tyson (LifeTusonTur). Friendly, friendly people. You can buy excursions from them, rent a car and a scooter, and there is also a Russian-speaking woman who can help you, for example, exchange money or withdraw from a card.
The hotel guide. We had Karina. Prices are very high, for comparison, it costs from $ 300 to take a convertible from a guide, while other people have prices from $ 100, and for $ 150 you can take a very beautiful convertible. The guide also took the voucher, it is not clear why, she had to return it after lunch the next day, but we left that day, however, she apparently did not care. The voucher ended up being lost due to the fault of the hotel and the guide.
In the grocery store, if you go towards the pizzeria, you can find 5 liters of water for not expensive, as well as ice cream, chips, bread, chocolates, tanning products, etc.
I will not return here or in general to hotels of this class anymore. It is better to overpay and save more than to go here and to similar places. I'm not a picky person, but the level here is completely different, it feels like we got into a Soviet hotel. Despite the fact that we had everything included, we did not get full, we often remained hungry and had to finish eating in other places. And after the rotovirus, the desire to live and eat there disappeared altogether. It was just scary to leave the room and had to spend money to eat outside the hotel.
See original · Русский
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Nataxa1201
Level 4 Local Expert
June 4, 2024
Rest from 26.05-07.06.2024 activity of a mother with a son of 8 years old)) A good hotel, the location is super, clean, well maintained, the food is without frills and queues. Alcohol is standard: wine, beer, gin, crayfish, vodka from 10:00 to 23:00, drinks are included on the beach (alcohol is paid). There are enough sun beds, the entry into the sea is normal, at a depth of mostly natural slabs. The underpass is directly from the hotel, very convenient and hassle-free for a child. The contingent is young and with children, mostly Russians. Animation every day, in the afternoon: slides, water polo, darts; in the evening, your own disco space and transfer to the club, if desired. Cleaning / linen change daily, without soap and soap) I recommend it!!!
We have been staying at this hotel for the third time and are disappointed unlike the previous ones. The hotel is VERY tired - it's time to upgrade it! From examples (we lived in room 546): in the bathroom, the ceiling is already dark from dampness, the jambs of the door frame at the bottom are swollen and the paint has flown off - chips are visible, the stand for bathroom accessories falls off on one side, it is very difficult to adjust the water in the shower, in some places the grout between the plates has fallen off, the toilet seat is crooked - you have to constantly fix it; in elevators, the thresholds rattle when you step on them - you get scared, and it seems that they will fall off now; the sound insulation is very weak - everything is audible especially in the bathroom, you can talk to each other without straining, while in the next room some guy was laughing all the time as if he was here in our room, but he laughed contagiously and we laughed at him too))); the dishes are the same - there is no variety - at the end of the tour (there were 10 days) it gets so annoying that you don't look at anything anymore and you don't want anything; the pools are muddy, sand and various objects are lying at the bottom - they don't clean. In general, somehow everything is very deplorable and does not pull at all for 4 stars, a maximum of three
This hotel is more of a 3-star, not a 4. The hotel has big household problems that do not have to be in 4*. Bathroom: as soon as we arrived, the sink was initially clogged and clogged with sand. They told me at the reception. They cleaned it up. And a day later, it was just as clogged again. Further more. There is no hot water in the shower in the evenings. After 23, it's only cold. They asked once (they won't understand difficult questions like everyday problems in Russian, okay with an English translator, it's not very good either), they said it could be technical difficulties, we'll check. We checked - there was water in the evening of that day. And the next day, after 23, it was only cold. After her one question about hot water at the reception, they replied that if there is no hot water, you need to call yourself, apparently so that you can have it turned on to wash. This is the first time I've seen this. The 4* hotel does not have round-the-clock hot water. Then the shower cabin became clogged (and the shower cabin in the standard room has no doors, half of the cabin is covered with a shelf - the other half is simply without partitions. It's clogged up so that the water is about to start pouring out on the floor. They said a respesh in English. They nodded, and nothing changed. Either they pretend they don't understand, or they just ignore it. The second time we applied, nothing has changed either. So they left, leaving the shower stall and the sink completely clogged, that the water goes through the edges. And yes, if you need to have your towels changed (although initially it says that they are changed every three days), you need to read the small print ad in the bathroom, it says that you need to change towels - throw the old ones on the floor. The lights went out several times in the evening, but they quickly turned it on - these are small things compared to problems with water and plumbing in general.
The food in the hotel is very poor, there is little choice of dishes. But everything tastes delicious. as it is now customary to write in reviews- you will not go hungry. But the eyes will not run away from the choice. There's not even an egg for breakfast every day. There were pancakes only 2 times in 12 days. In general, the chefs cook normally according to taste. But there is not much choice. All-inclusive alcohol is tears. Only wine-beer-vodka-gin. No cocktails at all. The coffee is also tasteless.
The beach is normal, but going into the sea is a disaster. Without special shoes, you can't go in and out there at all. The entrance is made up of huge sharp stones of different heights. Then higher, then lower, the legs slip, fall through. It is very difficult to enter. Such a beach generally spoils the impression of Alanya as a whole. Although it probably isn't the same everywhere as the Pineapple Hotel. We went to Cleoptra beach, of course there are no problems with entering the sea, but there are also a lot of people, because the beach is an ordinary urban one. And all sun beds and umbrellas are paid. And if they are on duty on that part of the beach where the best access to the sea is closer to the mountain, then 2 sun beds and an umbrella - 400 lira per day.
In general, the Pineapple Valley 4* hotel absolutely does not justify.
The only advantage was the view from the window - the sea and the mountain. All.
The food is normal, clean, the rooms are different without any nuances, the toilets have weak sound insulation between the rooms. The staff is good. The place is not bad, the sea is good, although the bottom of the beach is in the boards, in the coral is normal.
It's a silent Horror!!!!
Don't take this hotel!!!!
I do not know how people write that everything is fine here - maybe it's some kind of cheat or something else - it's all fake!!!!
If you value your health and nerves, do not take this hotel!!!!
People run away from the tour operator that this hotel offers you!!
I have never seen such a nightmare!!!
From the cooking food, the disgusting smell of the food that was being prepared for us spread down the street.
The food is monotonous and not tasty , on the 4th day my wife and I were poisoned, we did not leave the room at all for a day , and the remaining days were in very poor condition …
The animation is still normal…
The staff is not available at all:
The clothes are dirty, the cleaning is done poorly, etc., etc., you can talk for a very long time.
The beach is also a horror - stones and slabs , all legs were beaten and someone was even seriously injured .
God forbid someone to have such a rest, and even for their own money.
We are resting at the moment, what can I say about this hotel. I'll write about the main thing. Of the minuses, even more of the minuses: first, there are no beach towels (this is solvable - take it with you), sun beds, mattresses, umbrellas - there are, three times - a rocky bottom, well, very rocky, but also solvable - rubber aquasocks and everything is normal. Everything else is like in a regular worm, the food is not super, but it is delicious and you will be hungry (every day something from fish, a lot of vegetables, very tasty fruits and a lot of sweets). Good animators, helpful staff, the rooms are clean, there is no Yazak barrier, because the staff speaks Russian well. We are happy with everything, thanks for the rest.
I had a rest in August 2023.
A four-person hotel. There are plates in the sea. All the rest did not spoil the rest. The hammam is excellent. I did the massage at Mustafa's. Super 👍!!!!! No one has ever given me such a great massage. I recently learned that Mustafa now works in St. Petersburg. I found him and with great pleasure I do massage without leaving my beloved city. I recommend it to everyone.
We stopped at the hotel on September 4, after 21:00, we were fed rice with meat, checked into the room and rushed:
- at 5 a.m., water poured out of the air conditioner right on our heads
- then they sang in the mosque
- the master was called, as ALL the equipment did not work: the air conditioner is leaking, the phone, TV, safe are not working…
The master fixed the TV, the air conditioner, replaced the phone, the safe seemed to be made too, but we did not dare to use it, as the buttons jam.
The new phone doesn't work either, but we scored.
- On September 6-7, we were laid up with rotavirus, went to the clinic on a drip.
- On September 8, the toilet in the room was not really washed, even though we said we were vomiting. I had to leave a note so that the room would be cleaned properly on September 9th.
- On September 10, the condiment flowed again, the master was called, he poked around, like he did, but 5 minutes after he left, the condiment began to drip again. But we put up a curtain and scored 🤷🏻♀️
- On September 12th, it seems that nothing will surprise us here anymore, but we accidentally dropped the brush.. the liquid flowed out, it began to stink unbearably. I ran to the reception to call cleaning, we waited for them for 1.5 hours..
- terrible Internet, despite the fact that we paid 12€
As for food, we have not recovered after rotavirus, our stomach is constantly twisting, we are afraid to eat something. We take only fruits and realized how few there are here. Plums, peaches, watermelon or melon, sometimes grapes. And that's all for lunch and dinner. There are only plums for breakfast. Not even bananas…
Among the advantages: cheap and high-quality massage, at the moment 1600 rubles for 45 minutes, there are no such prices in St. Petersburg, so I was happy to take my back to them. a very good tour agency "Tours with Tyson", right next to the hotel.
We went to the hotel beach only once, in aquashoos, then went to Cleopatra beach. I advise you to go a little further, it is 8km long here, it is better to choose the 7th-8th beach, they are numbered here. If you go to the 1st, then there is nowhere to fall.
In general, we are counting the days until the end of this "vacation". Draw your own conclusions.
In any case, do not choose this hotel, especially if you come with children to the sea. The rest is spoiled mainly because of the sea. Entrance with slabs and sharp stones. The child can't even go in aquasocks, the plates are slippery and go off them with waves, the waves, by the way, never end, for the first time I see this. Mine immediately hit the stove, skinned my whole leg, once again I say aquasocks do not save at all, I did not dare to go in the third time and did the right thing, because I was knocked down by a wave so that I hit my foot on the stove, my little finger swelled, I could not put on shoes for a day.
The second point is Rotovirus, the whole hotel is vomiting, two days have been deleted from the rest
The staff at the reception are unfriendly, because of the non-working remote control from the air conditioner, I had to go down three times. Check in earlier for $20. I asked for a room with a large bed, they gave me two small ones, and the child does not sleep in an unfamiliar place without me. Naturally, they do not go towards it, only for money.
I strongly advise against coming here
I even rested in more modest hotels, this is the first time such an attitude
And there is no sense from the sea across the road, we went to Cleopatra for three days to swim without risking our lives
Let me share a review about a vacation at the Ananas Hotel (07/28/24-07/08/24).
It was the most terrible vacation in my life, which was overshadowed by both poisoning of my family members and a generally uncomfortable stay at this hotel, which in fact is a 3*, but not a 4* hotel.
Below are my comments on different areas of the hotel's work:
1. The journey from the airport (including check-in at 3 hotels) took more than 2.5 hours.
2. Very aggressive sales from Anex travel agency (Karina). The introductory meeting took more than 2 hours, most of the time selling excursions.
3. Very close accommodation on the territory of the hotel, especially in terms of the placement of sun beds near the pool with slides.
4. Extremely limited menu. In addition, there are very few food stands, as a result of queues, Brownian motion, especially near devices with drinks (juices, tea, coffee).
5. A limited number of side dishes (rice, pasta).
6. Very limited selection of drinks (beer, vodka, wine). No exotic and colorful cocktails, not to mention children's soft drinks.
7. A meager selection of the snake bar menu (no ice cream, burgers).
8. The hotel's guests are mostly Russian speakers, Turks, etc., there are practically no Europeans.
9. Smoking is not prohibited on the territory, therefore, guests (Asians) smoke by the pool, including children's, on the veranda for eating.
10. The disdainful attitude of some staff towards the guests (they do not pay attention to the request to pour a drink, they will ignore your request point-blank, they will talk to their colleague)
11. POISONING at the hotel, first the child was poisoned (-2 days), then the spouse (-2 days), at the end of the vacation I (-2 days)
12. Entrance to the sea with stones and slabs. I recommend entering the sea through the beach of the neighboring hotel (on the left) Big Blue Sky.
13. There are 3 slides, but in fact only 1 color slide is used, the rest of the slides are not interesting.
I put 4, for cleanliness, for food. The entrance to the trash sea!!!!! Only in aquashouses. Only water is free at the beach bar, sun beds and umbrellas are dilapidated. There are no beach towels. The staff is friendly. Room cleaning is normal.
How can you like this hotel??? I am completely shocked by such a vacation!
We rested from August 10 to August 20 and waited for this nightmare to end!!!
We got over everything with rotovirus, the child was ill for almost the entire rest, this is taking into account our treatment! We spent two days in the room ourselves.
Turks alone are practically resting, the attitude towards them is better than towards Russians, which is very unpleasant!
The food is shameful, the same thing every day... they left almost hungry.
The children's pool is cold, the adult is dirty with hair.
The sea is dirty, the coast is even worse, they don't clean the coast at all. It is unrealistic to go into the sea, there is always a big wave , slabs and stones.
The elevators are terrible , we had no options with a stroller , we had to wait . It's dirty everywhere, in the elevator, in the dining room, dishes, in the room! They do not clean the room in any way !
There are unpleasant girls at the reception, they settled in for only $ 20.although we were with a small child and we were told at the time of purchase that we would be settled quickly. Russian Russian is not understood at all , how can you put non -Russian-speaking staff at the reception when Russians are settling in ? This is completely disrespectful!
There is dirt everywhere outside the hotel, there is nowhere to go and walk!
The territory of the hotel is scanty, there is absolutely nothing for children, not even a high-quality one!
Bottom line: a unit for this hotel is even a lot, one solid minus! Choose other hotels, but not this one!!!
Now our children, newlyweds, are resting in this department) flew for the first time and got so badly with the hotel. They were placed by mistake in a room for the disabled, by the evening they were moved to a room with two separate beds (they were not given a towel for the beach, they had to buy it there. It is problematic to go into the sea, there are large stones, only a few swim. There is no animation in the evenings, it's boring. The food is cold (On the second day both got sick, they said rotovirus in the pool. We spent two days in the room, a day in the hospital. No one has refunded the payment for previously booked excursions. I do not recommend this hotel to rest.
The reception staff does not treat Russians very well, but they dance in front of their own and Europeans. There is no cleaning in the rooms, maximum garbage collection, towels are not changed. The 1st floor of the rooms smells like sewage. The Internet is not working well. If you arrive before 14:00, you will not be checked in, only for an additional fee. The tour agent said that this hotel is for youth, a party, but it turned out to be very family-friendly, there are more children there than adults. Most of the tourists are Turks. The sea is made up of slabs, rocks and strong waves. The dishes in the restaurant are very dirty, you have to dig around to choose a clean plate. The waiters work promptly. Sometimes they almost snatch it out of your hands. The legs of the bed were broken, they were on their word of honor. If you don't find fault, then it will go.
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Katya Koleskina
Level 6 Local Expert
September 24, 2024
We stayed at this hotel in September 2024. The hotel has a small territory, but everything is nearby, within walking distance. There are two swimming pools on the territory, one of them is 130 cm deep, with 3 small slides, both children and adults rode. The second one is larger (160 cm). The pools are always clean, every day at 18.00 all of them are kicked out and engaged in cleaning the territory. We have not found any rotavirus. After 18.00, you can swim only at the sea. The passage to the sea is convenient and as safe as possible. It's not slippery there, there is a small tunnel under the road - this is a huge plus. Because neighboring hotels had to run across the road, risking their lives, because in Turkey they do not comply with traffic rules and do not allow pedestrians to pass. We lived on the 4th floor with a view of the sea and a little bit of the mountains, without extra charges. There were no gels, shampoos, toothpastes, etc. in the room all the time, only toilet paper was brought. All the equipment was working. They cleaned daily, the linen was changed every 3 days. Hotel towels cannot be taken out of the room, you definitely need to take your own to lie on the beach / by the pool. The internet in the lobby is working, but sooo slow. It is easier to pay for Wi-Fi in the room - you will catch it all over the territory: in the restaurant, in the room, by the pool, on the beach and at high speed. The cost for 5 days is about 500-700 rubles/person. For one day, 200 rubles /person.
There are no complaints about the restaurant. There is enough food in different types. You won't stay hungry. But they did about the same thing, only they changed the visual)) No one has been poisoned.
Alcohol is free, but stupid. The beer seems to be non-alcoholic. To get a little drunk with gin, I think you need to drink a bottle. The wine is not delicious. We regretted that we did not bring our own and did not buy at the duty free.
Every evening at 21.00 there are animation programs near the pool, I won't say that it's just wow, but you can sit and take a look. At about 23.00, there is already silence on the territory, everyone goes to bed, the young people go to hang out at some local club.
Beach. The sea is very warm, but they are almost always worried there. The waves are high enough, children will not swim for sure, adults are wary. We swam only 2 times, we had to go to another beach (Cleopatra, there is sand there, about 30 min. ride on a minibus). The bottom is terrible, even slippers won't help. Rocky and in cobblestones. There are deep cracks between the cobblestones, where a foot can fall, fall over and break something easily. I would only rent 2 stars because of the beach. Sun beds and umbrellas are free and there are a lot of free ones.
Excursions were taken directly at the hotel from the tour operator: 2 pieces. There's something with fish and jeeps + a ship, I really liked it.
In shops / on the market, everywhere, you need to bargain, there is nowhere without it. They accept dollars, euros and lira. Rubles are also taken, but not everywhere. It'll do, but I wouldn't come back here a second time, especially with the kids.
We had a rest in May 2024, the 4 * hotel does not pull, for a weak three. The food was monotonous, the room was almost not cleaned, there was no animation (adult or child), the sea was covered in terrible slabs, it was impossible to swim there, you couldn't wait for an elevator either, it was faster to walk to the right floor. I do not understand the enthusiastic reviews, either people have not seen anything better, or they are happy for the first time, and such a rest. We won't go there anymore)
We stayed at this hotel from 06/18/2023 to 06/28/2023. The hotel is on solid 4. Convenient location, you can go to the Alanya center, 10-15 minutes. Nearby there are shops, cafes, the market comes 2 times a week Mon and Thu, where you can buy good things, fruits, for very reasonable prices. (The market is within walking distance from the hotel). About the hotel: we arrived with a friend and 3 children, we were given rooms on different floors, although we all came to the registration together, and said that we needed to be on the same floor, it spoiled the mood a little. As a result, we received rooms on the 1st floor. the 1st floor is high enough and it is convenient with children, you do not need to wait for the elevator). We did not change it. But I want to note that the receptionist loves money very much, and is ready for anything for dollars)! He tries to make money on everything, and it's not very nice! I have very negative memories about him. I didn't notice this from the other employees! I will not say that the food is varied, but not bad, there is no separate food for children. Meat, fish, small selection. Fruits: oranges, watermelon, apples and pears, 1 time there were peaches. But it's 4*, so we understood where we were going) you definitely won't stay hungry! Very good animation, special thanks to the animator Ozi, the rest was great with him, a gorgeous performance of Caucasian dance, a super circus performance, and the dance of the hotel song (drug) under the guidance of ozi is finally a fire, many thanks to him! Access to the beach from the hotel is very convenient, but there are big rocks in the sea and when the waves are not very convenient! There are no beach towels, we took them from the room. There is no point in buying and bringing your own, too. There is a non-alcoholic bar on the beach. On the territory of the hotel from 9.00 to 23.00 you can drink (beer, gins, wine, vodka) in general, who cares)! The sea and the sea views are gorgeous. In general, I liked the rest!
Nice family hotel. The food was delicious. The choice of food is good. The drinks are good, the beer is draught Ephesus. The sea is nearby, but the entry into the sea is very bad, the stones broke my toe. The beach is sand. There were enough sun beds for everyone. There is a shower, a changing room. Two swimming pools, clean, there weren't many people in September, there were enough sun beds for everyone. I recommend.
We rested from 16.05 to 24.05. A wonderful hotel, I put a solid 4 *. The sea is through an underground passage! The food is monotonous, but delicious. One disadvantage is that the elevator takes a very long time. We lived in room 344, gorgeous sea and mountain views!Cleaning every day! I recommend it!
pros the beach is next to the hotel. meals are free and varied. nice pool and slides. there is a bar and everything is free there. minuses. if you call the elevator , it won 't arrive quickly . You have to wait 5 or 3 minutes. The hotel is 20 minutes away from the center. The underpass is closed at 9 p.m. I have to go through another entrance.
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Яйский МО
Level 4 Local Expert
October 1, 2024
A solid four! The hotel is calm, it would not hurt to have more animation. It's a little boring. The food is normal. The rooms are clean and cozy.The Turkish bath is super, as are the massage guys. Many thanks to Svetlana, the administrator. Such a smart girl and a very friendly girl. The sea is nearby, there are plenty of sun beds.In general, everything is fine.Fly away.