Aquamarine Family Club
665 reviews
September 30, 2024
A very nice hotel. The restaurant is a delight. The staff is attentive. Cleaning hospitable, lovely girls. The cleaning is of high quality. The beach is nice.
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December 21, 2023
We rested at this hotel at the end of September, the weather was great, wonderful sunsets can be seen directly from the tents, which are equipped with tables, huge soft mattresses and an incredible smell of romance . The rooms are just huge, everything is new and beautiful. The bed is beyond words gorgeous. In the bathroom, everything is also on top. Regarding nutrition, there are also no complaints. A huge selection of different dishes and everything delicious is fresh. Tea coffee and wine are also included. The heated pool and a couple more large ones are surrounded by gorgeous sun beds with thick mattresses much cooler than many that can be seen on the ocean and the Mediterranean
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4
1
December 23, 2024
There's a construction site, dirt, and garbage all around, and the city is dirty in general. There are garbage dumps, construction sites, and vacant lots around the territory. The lights are turned off frequently, and there are interruptions throughout Abkhazia.
They gave me one standard room with a view of the construction site. Oh well. Then the power outages started and on the first day of rest we sat without electricity after 6 pm. You can't go anywhere in such darkness, because to get to the city you need to at least know the way where to go, and there are wastelands, construction sites and garbage dumps around, it's creepy. In winter, the room is cold because the exit is from the balcony. But we didn't count on suites and suites.
A WARM POOL IS declared. There is no heat there! Cold water.
Then they settled in another wing, there is a warm room, the view is already much better and the sea, the beautiful territory of the hotel. The happiness didn't last long. 😅 The TV doesn't work, I didn't get through to the reception, either the phone doesn't work, or I dialed the wrong numbers, because I just don't remember where to dial, but there is no information. I called the spa's order number on the brochure on the table, but there were also no beeps. I had to go down. It's scary to ride an elevator, all the time you're afraid that the lights will be turned off and you'll be stuck without communication, without light. As a result, we were stuck in the elevator for a short time once. And sometimes they turn off the lights here not for 2 minutes, but for hours! 1-2 hours is quite the norm here, and so on several times a day.
We've been walking all day, and I want to come to the hotel in the evening and feel not like the dregs of society, but like a human being and be warm, well-fed and feel safe. But nowadays Abkhazia cannot provide guests and tourists, and with them the patient locals with basic things. Because of electrical outages, either there is no light, or the water is cold instead of hot! I want to come back in the evening after the excursions to eat, wash in warm water and fall asleep. At least it was paid for, but not secured. So far, there are more negative emotions from rest than positive ones, and this is just the beginning of the vacation.
The sauna is also not working, and all these problems of the hotel are blamed on electricity. What is it paid for? Everything that is stated does NOT WORK! On the last day, there wasn't even any cold water, there was no electricity for hours. How to relax with children here?
It's better not to go here at all if you want to relax comfortably, clean and warm.
This is the first time I've had such a bad vacation, and I'm disappointed.
The beach is dirty, there are cliffs around, sloppy, the stairs to the beach from the bar are broken.
In the evening, board games are held, cartoons for children such as a cinema are included. Actually, this is all that you can do here at the current time.
No indoor aquazones are working, outdoor ones are not heated, saunas are not working. But a massage for 3,000 rubles is offered.
The bed hadn't been changed, and the robes were smoky.
1 star for the food. 1 star for the interiors and a clean bed.
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1
January 11
New hotel, fresh renovation, not bad food. Nice spa area with pleasant meditative music). Very chlorinated pool water. The construction site outside the window also interfered and spoiled the view.
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April 15, 2024
The hotel is super. We will definitely come back here! Spacious rooms with new furniture, good mattresses and pillows. I slept well. The pool is very warm and the food is delicious. We got into the season when the lights are turned off during the day-that's the only thing I didn't like.
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2
1
August 9, 2024
We will come again.
Holidays with children in this hotel are a real vacation for parents.
Excellent animators, balanced food, clean. The staff is cute, the price justifies the quality.
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3
May 14, 2023
A great place for a family vacation. A pleasant welcome from the doorstep upon check-in - with a glass of delicious homemade wine. Excellent cuisine: Thanks to our chefs for cooking delicious food for us)!!! The hotel staff is very friendly and attentive to the guests. The proximity of the sea is 30-40 meters from the hotel! I would especially like to mention the excellent work of the animators, they captivate children from morning to evening, you guys are their idols!) after returning home, the child asks for a week to return to the hotel to the animators Sergey, Dima, and Luda) that's such affection and love), thank you for such warmth!.
In general, everything is fine! We plan to come in winter and swim in the new baths in the hotel's spa center (currently being completed).
I recommend it to everyone!
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12
1
December 3, 2024
We had a rest in November 2023 and August 2024. Everything was amazing both times!
We are waiting for the opening of the Spa complex to come to this wonderful region once again and relax body and soul 👏🏼🥰
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May 20, 2023
My vacation was in the middle of May 2023.
One of the advantages can be distinguished:
1. Cozy and stylish rooms, everything works, there is no dampness and living creatures (already great!);
2. The work of the staff is decent, cleaned every day, everything you need is there (for long hair, it's a pity there is no balm in the kit), transfer, excursion, taxi numbers, massage, buffet, animation, a system of new pools, green and pleasant territory-it's all there;
3. We did not swim in the sea, ate in a restaurant, swam in the pool- the rotovirus was bypassed, but in a couple of days we drank preventive medicines for the stomach;
4. We used an individual transfer - the driver drove carefully and this is very pleasing.
But there are also disadvantages:
1. As mentioned earlier-noise insulation is a disaster, if you get noisy neighbors, then this will be a problem (we were very lucky, it was quiet until the last night). All the conversations, laughter, screams-everything is audible. The construction site is also perfectly audible from 9.00 to 23.00 (even with a closed balcony, but we did not sleep for days and constantly walked, it was not such a strong problem for us). I think that the situation with sea views is much better because of the windows facing the other side.;
2. The excursion to the Ritz was very disappointing (but nature is beautiful on the way to the lake), not all the places indicated in the advertisement were visited. At 9.30-10.0 you are picked up and taken to tastings of honey, cheese, wine and some other nonsense in the form of a bungee for 1000 rubles, then you are offered to visit the molochny waterfall (if you want to visit the tour, Google this waterfall, in my personal opinion it is more a divorce for money, it would be better to have the whole program from advertising it would be shown), only around 14.00 you get to the lake. You also visit several places where they throw horses at you, hats, if only you took a picture.)
3. The standard room with a view of the sea and mountains was not only a view of the sea and mountains, but also a view of the construction site. But the sunsets are still beautiful. I'm attaching a photo.
4. The road to the hotel is broken due to a construction site nearby.
Despite the disadvantages, if I went on vacation to Abkhazia again, I would come back here, because even with such disadvantages, this hotel is worth it, a solid 4+ hotel.
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6
November 16, 2024
Nice family hotel. The kitchen is solid 5. The SPA procedure is just space. In the near future, heating will be added in 2 more pools and there will be a buzz.
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November 9, 2023
I really liked the hotel. The examination is good. The rooms are cleaned every day. The food is good. Small! But there is a choice. We bought it with breakfast and dinner. They didn't regret it. The only suggestion: to cook chicken soup -broth for breakfast (I liked this idea in other hotels)
Everything is as in the photo. I don't want to leave this hotel. To the sea 70-100 m
It's only far to the center. But a taxi will be called at the reception.
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3
September 1, 2023
We had a family vacation with a small child in August. We were pleasantly surprised, this is just a great level for Abkhazia. The territory is simply gorgeous, three swimming pools including a children's pool. The child could not be pulled out) Everything is thought out, the animation is excellent. All kinds of activities on the beach, aqua aerobics in the pool, volleyball, kids club, foam parties, streaming cartoons in the evenings on the big screen and much more. The food was very clear and familiar, but very tasty and varied. Even the most fastidious will find a dish to their liking. The assortment is large, we didn't even go to restaurants, there was a lot of everything. The rooms are clean and cozy. They cleaned on time, at any request, everything was brought and changed - special thanks for the promptness and concern. In general, I could write a lot of things, but in general, I emphasize that we would return here with pleasure and definitely recommend Aquamarine for recreation.
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8
1
November 28, 2024
The rooms are new, nice, comfortable, and comfortable. But there is a construction site nearby, there is constant noise and smell from welding. The location is not very convenient. It's okay to spend the night once.
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May 6, 2024
We are coming to this hotel for the second time purposefully. Because I really like it. The hotel has everything for convenience and comfort, a good Swedish line, animation for children, swimming pools, including the heated main one. In general, everything is stylish, modern, beautiful, helpful.
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3
2
September 10, 2024
This is the best family hotel. We have been there 5 times and do not plan to change it yet. The children are always busy, their own beach, lots of delicious food, the cleanest sea.
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3
August 30, 2024
Great hotel! Spacious, beautiful and comfortable rooms. The territory is wonderful! And the clear sea ❤
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April 4, 2024
The best that can be found in Abkhazia. The hotel is beautiful. The staff is wonderful. And what kind of food is here, my God. The breakfasts are simply a masterpiece. Low bow to the cook. The rooms are all clean and cozy. The audibility, of course, leaves much to be desired. If we come to Abkhazia again, then only here.
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5
1
October 17, 2024
A great hotel for families with children,first line,heated pool, animation, we were in September, we really liked everything
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3
May 11, 2024
We have been vacationing here for the 4th year. In 2024, infrastructure has grown significantly: a second swimming pool, massage, cable car. But the animation was very bad, it's a pity, because that's mainly why they came here. They had a girl, Luda, all the children were in business, now the children are on their own, the animators, if they go out, they pretend to be invisible: they don't take their ass off the chair, they turn on dancing from the TV, and that's good.
They are fed, as before, with dignity. Cleaning and waiters for five, generally friendly staff
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3
1
February 22, 2024
Lovely hotel , modern , has everything you need , clean. Good staff.
Great animation for kids.
Food is a great choice for a long time , but everything is not tasty and not always fresh (
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2
June 4, 2024
I went with skepticism (my wife was buying a trip), because I didn't really believe that there could be a good hotel with service in Abkhazia.
On the second day, doubts were dispelled and we plunged into excellent service, friendly staff, cleanliness everywhere and everything. The restaurant is good, with a large selection of dishes, everything is delicious :))
For children, of course, there is plenty of space, animators are a rocket cannon, I have not seen such involvement in my work for a long time. I'm ready to come here again just for them.
The hotel's territory is cozy, there are three swimming pools - heated, cool and children's. There is enough space for everyone and no one is sitting on their head.
There is also leisure for adults - board games, darts, volleyball/basket, karaoke
There is a construction site behind the hotel, but if you look into the courtyard, you don't pay attention to it.
I have never left the territory in 8 days))
The sea is beautiful, still cool, but this did not prevent us from swimming.
A great family hotel.
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2
May 19, 2023
Femeli is a European-level apartment. The rooms are equipped with modern appliances, very cozy and tasteful. Excellent animators who are ready to keep the child busy for the whole day. But what to hide, we chose this hotel because of the buffet, excellent quality, because you can't last long with an Abkhazian meal alone. Also, live music in the evenings is a bonus and the second most important thing when arriving out of season is the presence of a warm pool. One of the best choices for a family vacation!
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6
1
July 10, 2024
A great, small, cozy hotel. Helpful staff, live music every day in the evenings. A great place to relax with children. We will definitely come here again
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3
January 24, 2024
We were at a good hotel Near the sea before the new year And, of course, we only went to the beach for a walk. Unfortunately, the embankment was broken after the storm, But it seems that everything is being restored very quickly there. The warm pool worked And it was very pleasant to swim in winter)) The rooms are nice, Everything is clean, they clean every day, Breakfast is included and very good Service is excellent
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3
1
January 14
We have been vacationing with my husband for 2 times and my son with his family for 3 times...Everyone really likes it! The food is very decent. cleanliness is everywhere!
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July 16, 2023
Great hotel with AL. 3 swimming pools, animators, delicious food, private beach 20 meters from the hotel (outside the territory through the bar and already on the beach). The staff is very polite. Beer and wine (which are included) are not very much, but they are included))), and in the morning also champagne))), milkshakes, lemonade, ice cream. In general, the hotel is very good, I recommend it. P.S. Many people who stayed there at this hotel not for the first time.
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7
1
September 1, 2023
We had a family vacation at the end of August .
Of the advantages: the hotel is excellent in its infrastructure. soft sun beds , several heated pools , but in fact all of them are not cold , spacious rooms , the sea is behind the gate . Everything is new and beautiful , there are no plastic cups , if you need to take drinks outside the restaurant, polycarbonate beautiful wine glasses .
The cuisine is 5% compared to Turkey and Egypt , the food I would say is homemade and cooked with taste .
Of the cons :
Huge --- many guests are sick with rotavirus . perhaps this is a problem not only for the hotel, but also for Abkhazia in general. But the medic leaves much to be desired here. She brought us 2 spoons of Polysorb and a non - working thermometer for the whole family . then when we called her again , she was unhappy . but I gave some pills that helped and 2 more spoons of Polysorb)
For the main staff in the restaurant and cleaning 5+
it is better to take cocktails outside the gate at the Thirst cafe, where they are delicious .
The free drinks included are very good.
The advice in general to Abkhazia: take honey. Take the drugs with you, start drinking Enterofuril on arrival as a prevention of rotovirus.. my family and I lost a day in the room lying down. and we were lucky .
I give the hotel a clear 4+
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1
April 15, 2024
Great hotel.
I was there for the first time . It's not the first time my companions have been here. We were a big group of girls - 17 people.
A delicious dinner , wine is included in the composition . The rooms are comfortable, there is everything you need.
The pool is warm.
The staff is friendly!
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1
1
February 15, 2023
A wonderful hotel!!! They were in November 2022. New, clean, with a very interesting design. We lived in a suite on the third floor. The room is very bright and clean with a sea view!!! The hotel itself is very compact and convenient! Everything is thought out to the smallest detail. Wonderful heated swimming pool! We spent a lot of time there! Very tasty and varied breakfasts! Wonderful animators who will not let you and your children get bored! We will definitely return to this wonderful hotel!!! Prosperity and more vacationers....
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10
1
October 18, 2023
In general, it's fine.
The rooms are beautiful, well maintained and clean. There are shortcomings in the bathroom, but not fundamentally.
Nutrition is normal, but little and almost everything repeats. There are thousands of recipes from chicken, but fillets in batter are probably in the top of the rating.
The phone didn't work and at some point, TV channels stopped showing.
On the second day of their stay, they caught rotavirus somewhere. They were dying slowly all night. The reception seems to be around the clock, but when I wrote to them on WhatsApp in the morning (7h) after a hellish night, I received an answer closer to 9. I couldn't get through because (written above) the phone didn't work. It was lucky that there was a maid's room opposite. I dragged myself to her and asked her to go to the reception. At 9, a nurse came and gave a life-giving injection, after which everything went away.
The pools are good. And in general, there are no questions about the territory. Everything is clean, well maintained. Only there was not enough water cooler
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3
November 20, 2023
The breakfasts are awesome. Very tasty and varied.
Rooms with a sea view can not be conducted) we were in November 2023, paid extra for a room with a sea view, got a view of the construction site))) of course, a piece of the sea is visible, but not what was expected.
The hotel has a swimming pool, open until 22 o'clock, in the evening we hung out there.
The territory is clean, well-groomed.
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4
1
March 26, 2024
The hotel is family-run, there are two swimming pools, a children's center. A good cafe-dining room. There is a parking lot. A SPA center with a sauna, a swimming pool, a hammam and much more is being built. I recommend.
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1
September 10, 2023
Great hotel. It was 2 years in a row. Solid 4. Aquamarine can compete with many Turkish hotels. The staff is helpful. Room cleaning for 5+. There were a lot of real reviews about the ladies at the reception, I will not repeat myself. There's just sadness here...
the animation for kids is just SUPER!!!
About rotavirus, which everyone writes about... It's not about the hotels, it's about the Black Sea! It was literally polluted. Sewage treatment plants on the Black sea, alas, this is the sea itself, into which all the contents from the sewer drain through pipes! And since it is not very salty, it is not able to neutralize all the feces that gets into it. And whether you will have diarrhea and vomiting depends on how close you swim with this tube. And rotavirus torments people in Abkhazia, the Krasnodar Territory and the Crimea, but not everyone admits this.
And the hotel is wonderful! It is a pity that the authorities of Abkhazia are not doing anything to attract tourists. It would be possible to arrange clean-up days and more dumpsters...
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3
2
February 15, 2023
The best family hotel on the Black Sea coast of the Caucasus! It's not the first year we've been going there. Service, rooms, animation - everything is at the highest level, with taste and soul! Like in Egypt, even better. Something happens all the time, a foam disco for children in the afternoon, contests in the evening, movies on the big screen, a DJ at the Thirst bar. Every evening, a jazz saxophonist played in the dining room during dinner. I have never seen this anywhere, neither in Tunisia, nor in Turkey, nor in Egypt! There was even a colorful concert of national Abkhazian dances. And a huge swimming pool began to be built on the site of the tennis court. In general, no one will be bored.
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5
1
July 18, 2023
The hotel service is good, the staff is responsive and friendly, the rooms and the territory are excellent, there are animators, the view from the window depends on the orientation of your room, the noise was not very lucky, the building and the dump were visible from the window, food for 3, there is little variety, fruits are also very few, 3 good pools, there is a massage and a medical center, there is a private beach area 50 meters from the hotel, there is an ATM in the hotel in the lobby, not very large, but closed Parking, live music in the evenings, the room stock is excellent.
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1
October 1, 2024
A good buffet. Live music in the evening. Animators for kids, heated swimming pool. Come, you won't regret it.
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October 18, 2024
We arrived and immediately came across a broken bed, the cleaning is also lame, as is the food, the toilet will be your friend. Plus, the sea is nearby. Building against windows is a nightmare, it's impossible to sleep. DJ Pandaluchi is a separate story.
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1
January 10, 2024
A super hotel! The kitchen is delicious, like home. The sea is two steps away. Good service and rooms! The only drawback is that there is no entertainment in the evening. Live music and...sleep at 22.00😄
In general, the hotel is great! I recommend it to everyone!
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1
August 16, 2023
The rooms are nice, the staff is friendly. Everything is clean and tidy. Animation, pools on the level. The drinks at the bar are quite good.
Nuances - the cuisine is not very diverse. Good coffee is only for money. The location is inconvenient - in a dead end and off-road. The beach is uncomfortable.
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1
July 28, 2022
The best beach hotel in Abkhazia. The rooms are beautiful and thought out to the smallest detail: everything is conveniently located, starting from the air conditioner and ending with sockets. The spacious bathroom, shower room is made, as I like, flush with the floor, without any pallets and bathtubs. The stylistic design of the room is at a height. The beds are comfortable, the ideal degree of rigidity of the mattress, the back is resting. The room is clean and cozy, has everything for a comfortable stay, toothbrushes, slippers, pool towels, bathrobes and more. I am pleasantly surprised by the quality of wi-fi, fast and works throughout the hotel and the beach, there are no dead zones. The food in the restaurant is varied and delicious, fish, meat, poultry, gorgeous pastries. A heated swimming pool is a big plus. There are a variety of swimming accessories for the pool, which is important for children. The animation program, both for children and adults, deserves special attention: it is clearly thought out and perfectly organized, there are many animators, children collect "awards" for participating in animation, then exchanging them for prizes is an excellent incentive to participate. The beach is clean, the water is clear and blue. The staff is friendly, always says hello and is ready to help at any moment. A medical office is open. The hotel is client-oriented with a high level of service. When they open the spa area, which will be next year, it will be super. The territory of the hotel is beautiful and well maintained. Special thanks to the hotel for including Caucasian dances and live music in the program. It was great, we really liked your place!
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4
June 15, 2024
The best family hotel in Abkhazia. Definitely, if you choose, then only him.
Pros 99%, minus 1%--- temporary construction, which then became even cooler.
Food 5+
5+ Service
Staff 5+
The rooms are on fire!!!!!
Pool 5+
Kitchen 10+++
Guys keep it up!!!!
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3
September 21, 2023
A wonderful new European hotel. Several pools, including those with warm water. A nice children's room with excellent animators.
Large cozy rooms with nice sea views. We were vacationing with our 6-year-old son. We were satisfied with everything.
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3
1
May 1, 2024
A super place! Programs for children, delicious food, clean pools, one heated. The rooms are clean, cleaned every day. All accessories,bed linen,towel for all occasions, everything is there.
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3
October 17, 2023
Rested from 07.10 - 14.10. The hotel is beautiful, well maintained, everything is clean. The staff is polite in general. Animation children's fire.
Now the cons: the child got sick with such a strong rotovirus, it's just the first time I see this, the night, vomiting is fantastic, you can't call an ambulance, they don't come to the rotavirus, they went to the hospital themselves, pricked the hat, lowered it, stayed in the corridor to watch what happens next, the child vomits again. They left it well, dug 2 droppers, let it go. There is no kruglosuchnaya pharmacy in Gagra. We returned to Russia, it is even stronger here, now we are lying in the hospital in Adler, the child vomited with streaks of blood. We will go to Abkhazia again, no.
The child did not swim in the sea, I sin at the pool, a bunch of children during the day, and at night drunken half-wits copulate in the same pool, not being shy of anyone, where is this family hotel? you can swim until 22.00, well, go make a remark.
also, in such a hotel there should be a dishwasher, plates, glasses are all wet, it's like a vicious circle, don't you understand this? In general , like this ;(
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12
7
October 12, 2023
The hotel itself is probably the best in Abkhazia that can be for children. Others came in and watched. It may be great for adults there, but it's unlikely for children. Cleaning is daily, there are such important little things as bathrobes not only for adults, but also for children in the room. The room is stylish, new. There are activities for children and adults, but there is no evening animation, only a mini disco for children. And live music in the restaurant every evening. There is a choice of food, but not very big. If we compare it with the velvet seasons in Sirius, it's better here. A favorable rate for washing things if you live more than 7 days. Around the hotel - not very well-maintained yet, a little wilderness, construction site, but quiet. To the embankment of the new Gagra 10-15 minutes on foot. You can take a stroller for free at the hotel, which is very convenient. Rotovirus certainly overshadowed the vacation, everyone was sick with it in a circle, and with whom they communicated from the guests, too. But this is a universal problem of both Abkhazia and the Russian south, as I realized this year. What's good is that the medic at the hotel, when help was needed, suggested that it was better to buy a child, gave a polysorb, the staff brought a UV lamp and mineral water. So we recovered in a couple of days and continued to rest again.
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3
October 21, 2024
Great place! Small, cozy, but it has everything you need! The only thing that upset us was the departure, we had paid for 3 meals a day, check-out as in all hotels at 12-00! We're leaving! I am fully confident that we can still have lunch))) but that was not the case! For an additional fee! I didn 't shoot a star for it , but it was very unexpected . A warm pool is a separate thrill
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1
April 29, 2023
I had a rest in April 2023. The hotel is wonderful! Clean. Cosy. The staff is friendly. The territory of the hotel is well maintained. The rooms are spacious and clean. The hotel's restaurant has a varied menu. And fish, meat, and vegetables for every taste. There are always fruits, delicious compotes (I especially liked the citrus fruit). There is live music in the restaurant in the evenings. I highly recommend it to everyone!
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3
May 7, 2023
A nice, clean hotel. Animation for adults is a little weak, the location to the sea is great!!! The kitchen is good, the rooms are cleaned every day, in good faith. The location of the hotel is not very convenient, in the steppe, but not critical, the market is nearby, if you take a taxi, then the location is not critical. I recommend it, although I think it's a bit expensive in the season. In general, it is recommended to visit!!!!
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3
April 22, 2023
We were in Abkhazia for the first time, we were very afraid to be disappointed. We carefully chose the hotel and are very glad that we did not lose. Excellent, smiling staff, the food is very varied, we ate fully. The rooms have a stylish, modern interior, they are cleaned every day, there is still the smell of the air conditioner after cleaning, so fragrant. A heated pool is the best solution!! We liked everything, we would really like to come back again!!
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4
March 25, 2023
Good day.
We were at this hotel from 21.03 to 22.03. I must say right away, the hotel is new, with a beautiful interior and location (on the seashore with its own Parking). We were greeted with a glass of wine at the entrance. We liked absolutely everything, starting with the reception and ending with breakfast. Many thanks to Maya (the girl at the reception), she showed me everything, told me. This is the first time I have met such staff in Abkhazia. The maids are also very friendly and helpful. Excellent rooms, which have everything for relaxation (beautiful beds, mini fridge, kettle, all shower accessories, even scales (although a dubious pleasure)))), huge plasma, slippers, etc.). The room included a buffet breakfast with a good choice, access to the pool (outdoor, warm). The rooms have bathrobes for visiting the pool. Cleanliness is at the highest level.
I want to say this, we drove through a lot of hotels before staying somewhere, from expensive to cheap.
A must-visit!
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3