A good store.A good team.
I bought a chainsaw-ECO-265.
The order was placed on time.The goods were delivered
on time.The saw is in a good package.
The product is of good quality and corresponds
to its price category.
The store staff and managers are polite people.I am happy with the purchase.
I bought a MINSK C4 motorcycle from them with assembly (paid service) and delivery. A week later, the motorcycle was delivered UNDERSTAFFED: 1. there was no Russian-language instruction (book), that is, an English-language book comes from Belarus to Belarus.
2. The front fairing (plastic, shield) was missing - it does not affect the speed, but the fact itself.
3.!!! The traffic police did not accept the documents. I had to spend my personal 3.5 hours to restore their documents and wait in line at the traffic police again. Technical regulations , a photocopy without a mark that the copy is correct.
They can't be reached by phone. Never in any way. They call back at their discretion. They keep saying that we will fix the problem without any problems. The instructions were sent, but there are still questions about the fairing. After a month of waiting for an answer, a decision, I try to reach them again and again they give mocking answers, the essence of which can be analyzed already in court..
I believe that in 2022 such a Soviet approach and attitude towards people is generally unacceptable.
See original
11
1
Pavel Pawlowski
Level 3 Local Expert
July 7, 2023
I bought a motorcycle from Avtovelomoto and was very pleased with the purchase. Special thanks to the manager Vasily, who was always in touch, politely informed me about the delivery and shipment dates, and also provided useful advice regarding the registration of the motorcycle. The motorcycle was delivered along with the necessary documents for registration.
I took bajaj pulsar 200 from them , they said it was available . I believed them and ordered , as they give a 2 - year warranty without mileage and there are spare parts . Delivered within 4 days . Thank you very pleased.
I ordered a tillerblock and an attachment to it. I made an agreement with Vasily. Two weeks have passed from the moment of payment to receipt. The delivery was from Belarus to Russia, to the Chelyabinsk region. I am very happy with the delivery, everything arrived in one piece and in a complete set. Thank you very much for your work!
We purchased a tavials trailer, many thanks to the whole store. Initially, we planned to purchase a trailer of another brand, but the manager Julia persuaded us, giving all the arguments for the tavials brand, for which we thank her very much, the trailer is really of very good quality and all the declared characteristics correspond (we have been using it for a month, there are no complaints at all, we bought it for construction). A team of great professionals is working. Thank you for your hard work. We will definitely recommend you, have good customers and great sales.
I don't recommend it. I wanted to order a motorcycle Regulmoto TE (Tour Enduro) PR motorcycle, but the information about the availability of the product and the price does not correspond to reality. they are misleading, and you may not be able to get through to the phone that is indicated if you are blacklisted, or rather the operator will not answer. The order was accepted through an online purchase with a set price, but the operator called and informed that the product was out of stock and that it would come to the warehouse for 15% more expensive.
Great service, good choice, normal prices (who says it's expensive - do you go to stores at all?)
Special thanks to the specialist Alina - the motorcycle I wanted to buy is not now (for obvious reasons), but she got too old, was looking for an alternative, and now I have a cool motorcycle, which I am very happy with
I recommend it to everyone!
We purchased a potato planter and a harrow for MTZ mini tractors in this store , drew up a contract , specified how much delivery to the Moscow region would be, sent it on time, thank you , we were very satisfied.
I never advise anyone to contact this company.
I bought a scooter Vento City 2.07.22 on the first day the fuel sensor did not work, after a week the oil flowed from the gearbox, I applied under warranty on 13.07.22. they took it back on 25.07.22, but the problem did not resolve as the oil flowed and it flowed on 30.07.22g. according to the warranty, they brought 9.08.22 although they promised to transfer 6.08.22g in the afternoon, but they did not deliver it when calling to clarify where the driver said he was coming to you, wait. The driver never got to me again, I call where the driver said the driver was missing and so the next day they fooled my head until I said that I would go to the police about the loss of the driver with the cargo, they called back, it turned out my scooter did not fit into the car, although before that the driver was on his way to me. The scooter was delivered on 08/9/12, but the problem was not solved by oil leaks. Now, in general, my number has been blacklisted. I can't get through, although I get through from other numbers, but the answering machine constantly answers. In general, I do not advise everyone to contact them, take care of your nerves, there are not people working there
Disgusting service. We made an order for a scooter, the level of delivery speed is completely absent, not to mention that it is impossible to get through, and if we call back, they carry some kind of heresy and can't really say anything. The question is, why do they work at all if they can't really do anything.
From the poles, he responds quickly to your call, I help you arrange a starter kit, and then your problems
..tip dig up the sites, select the literature of the goods, take a screenshot and send it to the employee who will contact swami further wait for the arrival of the goods at the warehouse, start running and check yourself after that pick up the goods, in place of everything, I think by doing this you will be satisfied with your purchase, I make a second purchase in this way (remember this intermediaries they are a small link with all the might of this chain.....)
I want to thank Vasily, the manager of the company, we picked up the right product, worked out several options, and in the end everything turned out well. The goods arrived in 4 days, taking into account the weekend, I also thank Zakhar the logistician, everything turned out well for delivery. I want to thank the girl from the credit department, I don't remember her name, sociable, understanding all situations that may arise. Thank you all very much!!!
Even one star is a lot for such a company. Teach staff to communicate with customers and sell goods, rather than doing favors and humiliating customers. Horror. Disgusting attitude.
We ordered a tillerblock, issued a loan, and everything seems to be fine, it worked quickly...but that was not the case. At first they said that they would try to deliver at the beginning of the week, we started calling, the answer is as follows: "your tillerblock is out of stock, we are waiting for delivery from the factory, give us 2-3 days", (interestingly, before that it was in stock, we were initially interested) almost a week has passed, silence... We call, the manager answers: "your delivery specialist will contact you" and again silence... the store works amazingly, initially we can say that the product is missing, wait well two weeks, though. Alas, a sad experience, my husband decided to abandon their service, they only lost time.
We will look for another store. Maybe others will be lucky.
I ordered the ch 1m snowplow for the mtz 09m tillerblock, it was manufactured on time, delivered without prepayment to the pick-up point quickly and on time, everything is fine, everything is fine, snow is still 1 centimeter so there is no way to try it out yet
Great store! I bought a mini tractor and accessories. Manager Vasily works great, he prepared and sent everything very quickly. I recommend it! Thanks!
The store is good, only the manager in the advertisement talks about gifts for 250 rubles, but as soon as we arrived, the promotion ended. Are they probably cheating?
A good store with a large selection of equipment and fast delivery. We bought a tillerblock for our parents at the cottage. The girl on the phone helped us choose the right one for our requests. It was delivered without any problems. I was satisfied with the purchase and the store
I came to the store to buy a planter and a digger for the mtz tillerblock.
Thanks to Vasily, I showed the equipment in the warehouse, I paid for it right there.
The guys at the warehouse helped load it all into the car.
Thanks to all the staff for their prompt work.
I recommend contacting Vasily for help.
Great store! A large selection of equipment, namely motorcycles and scooters! Manager Julia advised me to take a vento retro scooter, we did not regret the purchase! The scooter was delivered to the Brest region three days after the order!Thank you very much!
I ordered a car trailer, the deal went well, thanks to the manager Vasily for his help in selecting and competent advice, as well as for help in purchasing, separately, an awning for this trailer.
I purchased a boat mator turned out to have defects affecting its performance at the moment, they refused some help, in general, I am very upset with the quality of the goods
I ordered one moped, they called, they said that there was no one offered, I agreed, they placed an order, they said that two days and I would get a call from the delivery service, a week passed, silence answered, I wrote myself after a while they called me, they said that in a few days there would be a delivery of the moped,well,I agreed with the boss, changed shifts, snatched a day off,tomorrow there should be delivery, and today they call me and say they're sorry, but tomorrow we won't deliver to you since the moped is not assembled, let's do it another day, what do you mean at all!!???and they kind of don't know how it happened, they're shocked!!I had to cancel the order and I wrote to the management everything as it is, after a while the phone rings and they tell me you refused the order, they say why are we looking at your delivery tomorrow, I say there can be no delivery tomorrow, firstly I was told that my goods are not assembled, and secondly another day off I will not be given soon, now I have too busy a schedule to accept the goods without me, in response they did not even bother to figure it out, they say tomorrow they will call you from the delivery service and they will tell you everything!!!!Now it's scary to think what they're bringing!!!I met with this attitude to customers for the first and hopefully for the last time!!!!!
We bought a children's gasoline ATV in this store, the quality of service is good,the product also arrived in good condition and on time,a nice bonus is a children's helmet that came as a gift, we ordered separately the assembly of the product in quality everything is fine, everything is anointed, everything is adjusted, in general, especially the child is satisfied with the purchase.
See original
2
3
Show business's response
A
Anonymous review
October 19, 2023
After delivery, they are very badly transported for three weeks, I do not advise you to take the equipment from here if there is no stock
Never contact this office!!! They took me a trailer for 2.5 weeks, but they couldn't determine the price. Then for 1.5 weeks they said that the goods were in stock, but the accounting department still could not get it into the program, so there was no price and they did not know when they would bring me home. Bottom line: the wait is 3.5 weeks, I call again and they tell me that the trailer has not been brought to Belarus and they do not know when it will be delivered. The principle of operation of this organization still does not fit into my head....
I was choosing a carriage for myself. I agreed to buy a boat carriage Sudak 4.6. I came to the warehouse to look at it. I measured it in the warehouse, and realized that it did not fit, Vasily offered Tavials DON H4221 it costs more, this one turned out to be the most suitable. It can be seen that a good-quality galvanized frame, you can also put the sides! I agreed to the purchase, thanks to Natalia, she helped arrange the installment right there on the spot. I'm happy with everything, thank you!
I'm buying a motorcycle here for the second time. I am very satisfied with the service.
The staff are responsible, polite and, most importantly, competent people. Special thanks to Maxim, Artyom and the girls from the credit department.
I work in the field of trade myself, so I can evaluate their work not only from the end customer's side.
So I have only the most positive feedback about their work!
Thanks! I will contact you again))
I bought a ZID 250 motorcycle in installments at the end of February 2021. They helped with the selection of a loan quickly, gave several options, chose early repayment, delivery was in 2-3 days. He asked me to bring it in its original packaging so that he could assemble and lubricate it himself. There was enough grease and factory grease. I added places to calm my soul.
No breakdowns during the season, oil change for 0-150-300-500-1000 km. Valve adjustment. I put a hook and an additional light for the rigidity of the fork.
The minus is the accum. Replaced with delta 1207.2
In the photo, it was prepared and put on for the winter.
See original
3
2
Show business's response
Анна
Level 11 Local Expert
September 2, 2023
Good staff, wide range. There are no children's tricycles, the range starts with two-wheeled ones, everything else is super
I was looking for schapchachti on toyama 2.6 and called both the Crimea and the Crimea.
Thank you very much to your store, separately to Vasily, I helped you find what you need. Two gaskets for the engine, found and brought. Dear fishermen, I advise you to contact Vasily!
I 've been waiting for my motorcycle for a month , even though the delivery is on the site for 10 days , I called again and asked when it would be delivered , to which they replied the motorcycle will be in stock on March 1st , good !! I called on the 5th , they told me that the logistician is already making up a route in your area , okay!!! Already on March 16 (I ordered on February 14), no one is calling me , and they are not going to see me. And this is not the 1st time already ... It 's great !!!!!
I ordered a boat and a motor on credit. Taking into account the May holidays, they were issued and delivered in a week and a half. The time and day were arranged as it was convenient for me. I checked everything on the water, I am very pleased for the advice and help in paperwork.
I bought an ECO LG 735 lawn mower for dad from this store a couple of weeks ago. I was glad that they adjusted to my delivery time and brought me to Minsk very quickly. The lawn mower was checked, everything is working. I definitely recommend it!
I do not recommend the store, I do not advise anyone to contact them, spend time and nerves, ordered a motorcycle at one price is not available, although everything is available on the site
, there is no response for a month, then they call and say that we cannot sell at the old price only at the new + 400 $, but we need to wait another 3 weeks As a result, I bought it elsewhere, just overbought