It took 5 minutes to solve my question. Stay in the queue - 1 hour :/. There's nowhere to park. There are no empty seats.
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Наталья
Level 10 Local Expert
September 8, 2021
There are almost always a lot of people and almost always half of the possible operators work. The last time I stood for about two hours. These are, of course, questions for the administration, but the operators are always attentive, meet any questions and offer the most suitable option for you.
Everything is fine, but the service is very long. Question to the management:maybe you can somehow optimize the work of employees. It's the 21st century, you can somehow simplify the process and shorten it in time
Good day to all! I do not recommend this organization to you, the service is complete., wi-Fi G., the employees do not understand their work.. There are no words, only negative emotions
Just disgusting service and quality of services. After sitting in line for 3 hours, I heard a lot of negativity from visitors. Practically, their clients are only pensioners who do not follow the progress in technology development. I received a notification about the transition to the IMS platform, in case of refusal, to the unilateral refusal of RUE Beltelecom from fulfilling its obligations under the agreement. I called 123 and asked if Beltelecom unilaterally refuses to fulfill its obligations under the contract, if I do not reissue the contract, do I need to come personally, sit in line for 2-3 hours to close the contract. The young man's answer struck me - then we will sue you!!!!!Sell your telephony services of the last century, obsolete for 50 years. SUCCESS....
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Show business's response
dzmitr
Level 12 Local Expert
January 30, 2022
Wonderful guys, typical goss: they stick their city number everywhere, TV services through the antenna do not work from the word "at all". The service, or rather its absence, is legendary, but they seem to be trying to deal with this issue
Disgusting today, an employee of this company lied without a twinge of conscience. She deceived me so God is her judge, but deceiving her organization to the detriment is very bad. That's why, dear Beltelecom customers, check all the paperwork carefully so that you don't come there twice due to the fault of an untidy employee.
Small queues, polite and friendly consultants. They recommended a more favorable tariff.
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CrankL
Level 9 Local Expert
May 10, 2022
It was May 10th, a working day, about 45 minutes in line, although there were a lot of operators working, there is a place for children. The operator is fine.
The Internet is stupid, the TV was removed, everything was left only stupid and now I'm looking at a black screen.without any explanation, 3o minutes with all the calls
Everything takes a long time to formalize, they do not explain it clearly, it is impossible to achieve intelligently.But the range of services is large and high-quality
I am an escort from the social network. Department, visited the 1st group with a disabled person to pay the difference for using the Internet for many years, the quality of service is disgusting, an hour was spent, no one is afraid of anything, darkness...
Of the positive, only the presence of an electronic queue.
And so, you can immediately take a cot with you, because it is very long.
For promptly giving a response-comment, I change the number of stars to more. Very unexpected. I hope everything will be taken into account.