We had a rest in July 2024. Like it. A modern hotel by the sea. Sun beds, umbrellas are free, there was enough for everyone. Polite staff. The buffet. The food was excellent. The sea and the air are the purest. Small pebbles. I recommend it for family holidays with children. Quiet and peaceful. There are no restaurants or shops nearby. But for a relaxing holiday, you don't need to. There is a sale of tours in Abkhazia at the hotel. The price is affordable. The only drawback is that it's too far from the border. Heavy transfer and border crossing itself (2 hours)
We had a rest in the middle of September 2024
The hotel was clean, well renovated, our room was spacious (there are smaller rooms) on the mountains, cleaned normally- you need to ask
First line, the sea is gorgeous ) clean and warm. There weren't enough umbrellas, but we found them somehow (I wish there were more, so there wouldn't be a hunt for them)
The food is normal) homemade, no frills, you definitely won't be hungry and you won't get hurt)
The dining room is spacious and clean)
Rotavirus was not caught
The elevator, or rather the two elevators, couldn't handle it very well)
but we managed it somehow, we need to get on it from the second floor - that's where it's easier and faster to leave
Two pools, one with thermal water- it's just bliss.(warm water) the second, simple one was with cold water, we didn't swim there- we would like it to be heated
There is an embankment , but there is no entertainment nearby.
There was animation, board games and drawing on stones for children, and a disco. So-so, well, this is Abkhazia)
It took a long time to get to the hotel, this impression is spoiled, they also take you out of the hotel for a long time (it's exhausting)You need to know this and be prepared. If you want to call a taxi , they counted 9 thousand for us - I think the price is not justified , in fact it takes 2.5 hours to get to the airport
There is nothing for children (there are no playgrounds)
There is little greenery (but they planted it, when it will be green)
The cafe on the territory is paid) the barbecue is not very tasty, I do not advise it, but everything else is delicious), you can dance there
Abkhazians are an interesting people, it's difficult for single girls, and even married people don't give a pass, although they didn't give any reasons.
Cows, dogs, garbage - it's all there.
The tour was impressive, the "rafting" is a very beautiful nature, and generally a cool tour
The impression of the hotel is good, we enjoyed it, had a good rest
A hotel with incredible views from the suites, which overlook both the sea and the mountains at the same time! We were here for the New Year holidays 2024 and the whole family was delighted! The rooms are clean, cozy, comfortable and, I would like to emphasize, wi-fi worked very well.
It is also worth noting the thermal pool and a variety of therapeutic procedures.
RUINED YOUR VACATION PART 1
We are currently resting in the department and would like to leave a review already. The hotel itself has indeed been recently renovated, is clean enough, and it is comfortable to stay within its walls. BUT the transfer there took 6.5 HOURS.
I liked the guides from biblioglous, they painted everything correctly, told and devoted to the nuances (the service is a separate plus for this). There are questions about the competence of the staff, they will always help at the reception, they will tell you, but there is no interest in the actions of the staff, no one smiles and sincerely does not want to do something for you (but to point out that you did something wrong is always welcome). It seemed that the employees were just holed up. To visit the thermal pool, you will need to see a doctor after filling out a standard questionnaire. The therapist was sitting eating during the "reception" and talking to someone on the phone at the same time, the whole reception consists in imposing various procedures of the center, I personally was not even asked about anything. I would like to say separately about cleaning. We did not understand its schedule, but it consisted of wet floor cleaning (not everywhere and not very efficiently), the issuance of toilet paper and hygiene products. Towels were not changed, bed linen was not changed for 7 days, sometimes they did not even take out the trash from a small bucket in the bathroom. The room itself is clean and tidy, but objectively there are not enough shelves, shoe spatulas and, most importantly, sockets! Do you want to charge all your gadgets? Take the tee. There is one large sheet on the bed and a thin blanket in the closet, there are questions about its cleaning method, since there were stains on it (a blanket for 1 person, I had to ask for a second one). There is no sewing kit in the hotel, when I was there, a woman asked the staff where she could buy a thread with a needle. There are only two pillows and they are thin. I would like to mention a really good WiFi, but it no longer loads on the beach, and in the restaurant too. there are enough sun beds on the beach, you can take an umbrella (a little shabby already). They write the truth about elevators, it takes a long time to wait, personally, we always went down on foot from the 13th floor and often climbed the stairs. The food is fine, the food is like in the dining room, do not expect frills, but you will not stay hungry, we ate normally. The girls in the dining room quickly wipe and clean everything, but also not without jambs (in a stack with clean trays there were trays with dirty napkins and stained). Desserts are given at lunch, but it's not a fact that you'll get it. We arrived exactly at the beginning of lunch and for some reason the desserts were always taken out, but after 30 minutes we saw people with them on trays, but we could not catch the dessert. If you are going on excursions and skip dinner, then you will definitely be given a lunch box (well, sooo modest: a sandwich, a vegetable / fruit, an egg and a bottle of water). We've been wondering all along why we can't put some more substantial dinner food aside for this lunch box. Another disadvantage is that a cockroach was noticed and killed in the room (the darkness of insects in the south is not outraged, and this is not something unusual). A huge plus is the cleanest sea and the beach is 20 meters away. The beach itself is dirty, the locals do not clean up the garbage and leave it themselves.
We had a rest in September at this hotel. Of the advantages, only the sea is clean, warm, and the beach is close to the hotel. There is a lot of space on the beach. And that's where the advantages end. We drove from the airport for 5.5 hours. And they take you back to the airport 10 hours before departure! The hotel is new, but there is very little space in the bathroom, there are no shelves for towels, soap, etc. A lot of imperfections, inconveniences. The service is at a minimum level!!!Cleaning is reduced to replacing soap accessories and cleaning up garbage. Towels are not changed. 2 elevators for 16 floors, overloaded, have to walk. We lived on the 12th floor. There are a lot of flies in the dining room, The food is economy class, everything is the cheapest - peas, stewed cabbage, buckwheat, burnt omelet, everything is cold and tasteless. Instant coffee for breakfast. Tea is the cheapest in black and green tea bags. Fruits- fresh apples and plums. There is no greenery. From vegetables - cabbage, carrot, beet salad. Olivier was incomprehensible and there was a vinaigrette. There was chicken and pork stew. Fish for dinner is disgusting - small, dry, bony pollock. For dessert, if you're lucky, you'll get 1 cake, the simplest. That's why we sometimes went to the cafe next to the hotel. 1 cooler for 16 floors at the reception! And sometimes it was empty! We also went to this hotel because of the thermal pool and spa center that is here. But! It turns out that not everyone can swim in the thermal pool. And in the spa center, I wanted to get treatment, I came to the Vichy shower and because of a malfunction of the watering can, they poured all my things over me along with the phone, which miraculously managed to be saved! The beach is pebbly, coral slippers are needed, but this is a small thing. Sunbeds on the beach without mattresses, towels that you lay down do not soften the rest. It would be better to make paid sun beds, but with mattresses! The nature is beautiful there, you have to go on an excursion to see it. We went to Chernihiv. We really liked it! There is a long promenade near the hotel where you can walk. There are a lot of stray dogs on the beach and on the promenade. The rest did not turn out as I wanted. And this is apart from the fact that on the 3rd day of rest I got sick with rotovirus and lay with fever and pain for 3 days! Out of 10 days - 5 days swimming and sunbathing, 2 days on the road. In general, I would not recommend such a vacation to anyone! It is better to pay extra, and go to Turkey, and relax comfortably. And it will be cheaper than in Abkhazia.
I really liked the hotel! A great room with a stunning view. Conditioner. The buffet is simple, but very tasty and satisfying. Sun beds and umbrellas on the beach are free, there is enough for everyone. There is no intrusive service on the beach. The thermal natural pool is a separate bonus of this hotel.
The territory of the hotel is strictly guarded. There is a shop nearby with good prices, wine and Abkhazian beer.
Wi-Fi is free, it catches perfectly even on the beach.
Animator, activities, exercises on the beach.
Spa services, massage.
Thank you for the impeccable service and the organization of the holiday!!!
It's a wonderful place. It was a few months after the opening of the hotel. Friendly staff, cleanliness, comfortable, comfortable room. Quite a variety of meals (buffet). Its own beach with sun beds and umbrellas. Children's animation is at a good level. I would like to arrange an excursion service. We had to find opportunities ourselves and look for drivers. I'll come again. The place is quiet. There are pools with mineral water.
A great place, unexpected for Abkhazia.
The rooms are new, as is the hotel.
The room has a comfortable bed, a small hotel refrigerator, a wardrobe, bedside tables.
Large balcony with clothes dryer, unfurnished.
The bathroom has a powerful hair dryer, soap, shampoo, shower gel.There is an ironing board on the floor
Sound insulation 0 out of 5.
You can hear the elevator, neighbors on the balcony, how they walk and talk on the floor, on the night of departure, vacationers from the local youth had a good time
The wellness center at the hotel is well equipped, but the staff still has to study and learn how to use all these good things.
On the other hand, my daughter gave me 2
Spa treatments for the body.It's a complete disappointment.It consists of a hot tub, scrub,wrap and massage.The bathtub was the best on the list.But after that there was no towel, they searched, gave it out and asked to go to the next office. Holding a towel with one hand, in the other things, in shoes with wet feet, she crossed the hall with panoramic windows.One-time underwear was there for some reason..., and slippers too, such folding ones, I fiddled while I collected them and froze
It was cold, uncomfortable to lie on wet cellophane, the massage therapist girl (did not introduce herself), did not respond to the request to turn on the split, disappeared a little between the scrub and the wrap, she was looking for something with a bang.She carried out the care with one hand, somehow reluctantly
In the adjacent rooms, the staff loudly discussed the beginning of the day and warmed up the food, the smell even interrupted all that was the only pleasant thing from spa care that could not be spoiled.If you don't want to be disappointed, don't take it, everything is very raw, I tried a lot of things there, I won't repeat exactly.
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The best hotel on the east coast of Abkhazia, located on the seashore, the rooms are new and comfortable, the food is varied, everything is delicious. We always enjoy relaxing in this hotel, there is a swimming pool with thermal and fresh water, a high-level spa, excellent staff. The first time we came on vacation in the New Year, now we go all the time! I recommend it to everyone! You can relax at any time of the year!
We had a vacation with our daughter quite recently !the rest was great, the hotel is gorgeous, the food in the dining room is very tasty and varied!the rooms were cleaned every day!I recommend everyone to visit this hotel
If you are looking for a quiet, homely holiday, then you are in the Black Sea Pearl!!!!
The sea is a two-minute walk away, two swimming pools, the food is delicious, homemade and varied.
I would like to mention the hotel staff separately. We were settled by Lasha and Nart. Very polite, sociable guys. Any request or problem was solved immediately . Thank you guys for our pleasant stay at your hotel!!!! I ask the hotel management to note the decent work of the staff. And all the staff are sincere and responsible in their duties!!!
Thank you so much, we will come to you again!
I recommend you to have a quiet and wonderful rest.The staff are great fellows and they suit each client individually.I want to mention spa services separately -you can choose for every taste, a charcot shower from Madina (I hope I remembered the name correctly) is magic.
Everything is very clean and tidy.
I would like to express my gratitude to the people who work at this hotel.
They are all very sensitive and attentive people.
Due to my absent-mindedness, I lost a very dear, memorable thing for me. I was very worried.
The men from the guard offered their help in the search, even connected their friends. It turns out they are ex-servicemen and good friends.
The joint efforts of the search were crowned with success. I cried with happiness.
Beslan Kuchba, Joni (unfortunately, I don't know the last name) thank you very much.
I would like to thank Manana very much, she serves the 16th floor. Everything is always clean and tidy. She is very polite and friendly, we are very grateful that Manana will always help, no matter what question you ask.. Thank you so much for such hospitality, I really want to come to you again.
Of the five hotels in Abkhazia that we visited this fall, we liked the Pearl the most, there are still nominees, so only 4 stars. Advantages location, rooms, thermal and conventional pools, SPA, beach. And the disadvantages are the elevator (2 for such a bunch of people, very few), the catering is weak. The hotel has been open for the second year, and the territory is covered with rocks, potholes, and zero greenery. I didn't like that there are a lot of locals in the cafe on the territory. It's annoying.
there are warm memories of the Black Sea pearl, the hotel is new, clean, the rooms have everything you need, the food is varied, the staff is polite and responsive, the sea is within walking distance, I fell asleep and woke up to the sound of waves, swimming pools on the territory, one of which is thermal, Spa treatments are not cheap, but this is a real relaxation! We had a great rest, I didn't want to leave. The only disadvantage is that it is far from the border, and with the transfer it takes a long time - you get tired on the road)
For such money on the Black Sea coast you will no longer find an institution of this class! And the therapeutic thermal pool on the territory is van love! Thanks to all the staff from the chefs and animator to the security! These people are burning with their work. The guy at the reception just doesn't talk politely, but he greets the guests first…
If the owners are reading me, there is a very short playground, preferably fenced. Slides and 2 swings are enough. It is also necessary to solve something with the railing on the balcony- a 4-year-old child climbs between the bars already running. Someone will fall out, then you won't wash off. Although I agree that parents should keep an eye on their children, but still. Everything is very tasty and fresh in the kitchen. Wishes: at least sometimes eggs are not made into an omelet, but boiled or fried. And put local fruits and berries - because medlar and oranges, for example, cost the same. Well, it's just completely out of the range of fiction - I would like a coffee machine).
But overall, you guys are doing great! And I am very glad that my beloved eastern Abkhazia is developing.
The hotel is not bad in general. The rooms are clean, the staff is pleasant, a large beach, two swimming pools. The food is not very good, and even if you did not hurry up to open the dining room, then the most edible part of the dishes may not be there. Dessert is generally only for a dog fight. It is not comfortable to settle on floors above walking distance due to constant traffic jams at the elevator for up to 20 minutes of waiting.
A good place for those tourists who want to stay by the sea, think about life and live in a comfortable environment. The cuisine is delicious, but the food cooked in the oven prevails. Vermicelli will seem exotic)
In general, new premises, new equipment, but the only entertainment options are an on-site restaurant, a pool with warm water, but its cleanliness is questionable, and walks along the embankment. The hospitable people of Abkhazia will help with local drinks, but you need to be careful on the roads as a driver, the requirements for tourists have changed in a strict direction)
In general, we liked everything))))
Excellent rooms, delicious and varied food, the staff is polite and friendly. There is no intrusive imposition of services and control.
Very close to the sea , swimming pool, thermal pool.
Everything is great, but it takes a long time to get from Sochi. I am especially delighted with the thermal water pool. Clean sea and clean pebble beach. There are enough sun beds and umbrellas for everyone. Interesting excursions.
The only advantages are that the sea is very close and there are spa treatments. Everything else is cons, that is, the staff is rude, the food seems delicious, but the desserts run out very quickly. The beach is full of stray dogs, and cows are walking on the road between the hotel and the beach. There is absolutely nothing in the city or near the hotel except abandoned houses and a couple of souvenir shops. There are no shops familiar to Muscovites, because this is considered a village, but there are markets, which, by the way, also have nothing special.
A nice hotel with a wonderful view from the window, especially towards the mountains. From the sea side, discos and karaoke are held on the street, which somewhat hinders in the evening. Elevators go as they want, they may not go down to the first floor during breakfast and dinner, since the dining room is on the 2nd floor. They may not stay on your floor. Opening a room with a card can be a problem, you have to go down to the reception and back, you remember about the elevators. But the purity of the sea and the presence of nearby hot springs somewhat smoothes the situation.
We had a rest in the first half of October.Everything is fine, everything that is written is true.But there is always a but: 1. Elevator, it is very problematic to leave!Tip, ask for the lower floors.2. There are constantly not enough mugs in the dining room.It's better to walk with your own.3. Sabaks, I understand that they are harmless, not evil, but I constantly compared them to gypsies who stick to Sukhum embankment, so the dogs are arrogant and annoying.Well, basically everything, although the tour operator needs to consider the issue of transfer from the airport to the hotel. Vacationers should be sent to zhemchuzhina directly, without traveling to hotels. 5 hours on the road is a horror, it's a minus day of rest.I recommend it!
We were settled promptly, we were on an excursion from Sochi. We served dinner, buffet, very satisfying and there is a choice. The sea is very close, animation, two pools. One thermal. There was also a delicious breakfast in the morning. One disadvantage is that the elevators do not work well. There are only two of them. It's not enough for a 16-storey hotel. Overall, the hotel is very clean, the staff is friendly. The view from the 16th floor of the room is extraordinary.
A new hotel. Very nice staff. Nice beach. The room has everything you need: a hairdryer, a dryer, a kettle. Excellent location. Wi-Fi catches perfectly everywhere in the hotel and even on the beach.
And now about the cons:
1. The hotel is frankly unfinished. There is no greenery at all on the territory. Tiles are still not laid everywhere. There is no canopy over the thermal pool.
2. Thermal water has an unpleasant smell and it is not from its chemical composition.
3. There is no mirror in the hallway in the room
4. The food is monotonously tasteless or greasy. To be honest, I have not met any such food in any hotel in Abkhazia.
5. It was cold in the economy rooms, the heating was turned on only on October 20. Bathrobes are also not included in these rooms and were not even given to rent for money.
Guys, you have an empty hotel and haven't you already been able to simply offer to move to a warmer room and give this unfortunate bathrobe. For me, this has become a huge minus, those customer orientation is 0, which is very strange for such a level of hotel. And the cherry on the cake was the trash can that burned most of my vacation and the stench was terrible in the rooms with mountain views. The photo is not fog, but a shroud from a garbage can.
The price and quality match.
The pearl of this hotel is, of course, the thermal pool, in any weather you can swim and improve your health there.
Everything is clean, the staff is friendly, the food is delicious.
We rested for 3 weeks.in April and May.I liked everything, quiet Ochamchira, a good hotel, we lived in a Suite, the views are gorgeous, the room is very comfortable and large.cleaning for 4, it was necessary to change linen and towels more often.The food is delicious, close to home.Thank you for the animations.The pool is thermal and ordinary with mountain water.
Special thanks to the girls from the medical center 👌👍Madonna for a charcot shower👌
Great hotel. I was there for the new year 2024-2025. polite and friendly staff, delicious cuisine. Stunning thermal pool. There are many places for excursions. I advise you to come by car.
All of them have uncritical shortcomings: the absence of an urn, only a tiny bucket in the bathroom, the absence of a shelf for soap accessories in the shower, the absence of hooks for towels.
There is an entertainment program for adults and children.
The thermal pool is excellent.
I was disappointed by one moment: they opened a bottle of expensive champagne for the New Year. I'm a nursing mother, so I only took a sip, my husband also drank half a glass. When leaving the hotel, there was less than half a bottle left and it was twisted the wrong way.. a very unpleasant aftertaste
A good hotel in the price/quality ratio.
cons: the territory is large, but not used, empty, there is no greenery at all, the floor is washed very rarely in the corridors, constantly dirty stairs, broken tiles, also not repaired, arrived half a year later, there are still holes in the tile, there are very few elevators, you have to wait a long time, it is difficult to climb to the 13th floor on foot.
Positive: good rooms, proximity to the sea, friendly and customer-oriented staff at the reception, swimming pool with thermal water, generally great! The views from the windows are amazing, no matter where the windows overlook, the mountains or the sea, everything is just super!
The hotel is gorgeous for Abkhazia. The first floor is completely given over to the Spa area. You will find a procedure to your taste (baths are not an estimated amount, massages, wraps and scrubbing, a cosmetologist who conducts all the procedures you can imagine, a therapist conducts an appointment and much more. The dining room is big! The food is good, I will not say that it is bad)) There were even sweets to choose from. There is a choice, but not much, but it is enough. No one left hungry)) A hotel like Turkey.
The hotel also has 2 swimming pools (thermal-hot and oxygen). The beach is 30 meters away. Pebbles, but this is normal for the entire coast of Abkhazia. Umbrellas and sun beds are freely available for hotel guests.
There are a couple more restaurants along the embankment, the food is delicious!!! And also delicious draft beer of Abkhazia, I recommend you to try it)))
We had a great rest. They were from 17 to 23 June 2024. Excellent repair, everything is clean and tidy, the rooms were cleaned daily. The food is excellent. Everything is very tasty, especially the pastries, there is always a queue behind it. And the queue for glasses is from "-". The row is very close. Heated swimming pool and thermal water pool. Sun beds and umbrellas on the beach are free of charge.
I liked everything! Thank you, we will come again! The food is normal, the rooms are excellent, with a view of the sea. There are two pools. One of them is thermal, baldezh. It is also useful for joints and not only. The young man who is super watching him will tell you everything, thanks to him! The second one is ordinary, it was heated at first, then it was so hot. The sea is two steps away. Charging in the morning is super, thank you, Inga! We liked everything and walking along the embankment, and there is a sports ground at the end of the embankment. The store is not far from the hotel, if something is missing, fanta, cola, beer and so on. We didn't have enough volleyball, but when we left, we were already completing the volleyball court, we didn't have time. Palm trees are already all around the hotel, although small, but it has already become more fun with them, it has become green. Thanks again to everyone!
We had a rest in July, the hotel is wonderful, the staff is polite, especially the medical staff. You can relax with young children, as the hotel is fenced and there is a guard, the sea is clean nearby, there are few people. The rooms are wet cleaned every day. The source of hydrogen sulfide on the territory of the hotel was especially impressive. One disadvantage is that the dining room needs to be improved, everything is well-balanced, but monotonous.
A very nice hotel. There are two pools, one of them is flint. There are plenty of sun beds on the beach. Spa treatments are available on request. Animation works well.There is a bar, a shop within walking distance, and various cafes near the hotel. There are local taxis near the hotel - the guys are all polite, the city fare is only 200 rubles. You can go on excursions for a reasonable price. We took advantage of this opportunity and were very satisfied.
We had a vacation with a friend at the end of May
Positive :
1. For Abkhazia, a fairly normal diet is monotonous, of course, but there is a choice
2. Daily animation for both children and adults
3. Two swimming pools on site. One with bleach, the second thermal
4. The rooms are quite clean and cozy
And now the cons)
1. The children of employees constantly go to the hotel, and some unknown people (obviously local), someone comes to eat, someone to swim, I understand everything, but when a woman in outerwear and shoes in which she went to an unknown place, climbs into the pool, it becomes not very pleasant to swim.
2. We went to the baths, the pearl and the hydro massage. Zhemchuzhnaya was fine, very pleasant indeed. But this is something to do with something. They almost cooked it. There was boiling water, they asked to turn it down, it got hotter. The employee got it wrong. But we have dealt with this incident.
3. Abkhazians. This is generally a separate topic. We wanted to go to the market. A lot of harassment, even when you rudely say that we don't need anything, leave us alone. Well, in Abkhazia, in my opinion, everywhere, this is probably the people. There are some people in the hotel who want to look into your cleavage. I saw myself how the girls get out of the pool and are followed by greasy glances. Not everyone is happy about it.
4. There are a lot of dogs, they drink from pools, follow you around. I have nothing against it. Some people didn't like it.
In general, we liked the rest, the sea is close, there are pools, the rooms are clean, and the price tag is quite low. But we are unlikely to come back here again)
We stayed at this wonderful hotel from the end of July to the beginning of August. The room was overlooking the sea and therefore we received even more positive emotions. Also, everything in the room was clean and cozy. Everything you need for a vacationer is within walking distance. Of course, there are few attractions in the city itself, but we went on excursions through the Biblio Globe and were able to see a lot in Abkhazia. Of the minuses, only the hotel guests, who are terribly greedy for food, take as much from the buffet as they definitely will not eat and do not think about others. But this is certainly not a minus of the hotel, but more a question of educating vacationers. The sea is clean and the beaches are cleaned by the hotel staff. I recommend to relax in this hotel, you will definitely get positive emotions and a lot of memories here)
On October 24, we visited the Black Sea Pearl Spa Hotel. This was our first visit to Ochamchira with my wife. The overall impression is great! The sea, a pool with mineral hot water, a pool with heated water, a spa center, Thai massage, volleyball, entertainment programs and a cafe on the territory of the complex with high-quality Abkhazian wine! It's been a week, time has flown by quickly. One of the disadvantages is the lack of two elevators for a 16-storey building. We almost always walked downstairs, we didn't wait for the elevator, and it's more useful to walk! Overall good: inexpensive in October. Another drawback: a long transfer from Adler airport and in the opposite direction. Sukhum Airport will open, it will be great. I hope to return there again!
We visited this hotel in July 2024. We took a tour through Biblio Globus. A transfer from the airport took us to the hotel. We drove for a long time - 4 hours, because Zhemchuzhina is far away, 170 km from the border and on the way we stopped in different cities to leave tourists there who chose other hotels for their holidays.
We arrived at the hotel at 8 p.m., we were immediately sent to dinner. Meals are served buffet style. There is enough food. There are almost no desserts. There are few fruits.
The rooms are all clean, bright, the beds and mattresses are new and comfortable.
The hotel was renovated last year.
The sea is nearby. The water is clean. There are sun beds and umbrellas. Free of charge ).
There are also two pools, one with thermal water - it's very cool! We relaxed there every night before going to bed.)
The hotel has guides from Biblio Globus who sell various excursions. We went from them to the Golden Ring of Abkhazia and Rafting on a mountain river. Everything was on the level! The guides who accompany you on the tour are professionals. Drivers too. Special thanks to the young guide Konstantin. He was very tactful, friendly, attentive to tourists all day, told a lot of interesting things on the way.
There was one disadvantage in the hotel: they did not change the towel even at the request - they forgot. The service is a bit lame here.
We were satisfied with the trip to Abkhazia. Wildlife, sea, mountains, clean air.
I wish prosperity to this country!
Beautiful: nature, sea, 1 coastline, the view from the window is a delight! Food: buffet style, cooked in a canteen, but tasty and suitable as a dietary meal. There are 3 beautiful pools, 2 of them are thermal and therapeutic!!! There is animation. The spa is great and not expensive. The cost of living with 3 meals a day and taking into account all services is Fabulous!!!!!!!!!
Cool thermal pool, excellent food, clean rooms, friendly staff, near a cafe where you can eat khachapuri boats, drink local wine, buy honey, tea and churchkhela
Good morning, we returned from vacation the other day.
The team of the restaurant "Gratitude with entry in a personal file"-everything is delicious and a lot, meat, vegetables, fruits, cakes...
Elevators obviously can't cope with the number of people who want to get to their places of residence. For us, after the cakes, it was probably even a plus, walking through the forest- fitness)))
But I was very surprised about the room - for 9 days they never changed the bed linen and towels.
A blanket with grief- in half they demanded one for two)))
The sea view from the room is gorgeous, everything you need is available.
The balcony doors in the rooms are sagging- a gap of about 4 cm, in the evening there are insects in the light, the wind whistles like on an airplane)))) We asked the administrator a question - he said that he could not help in any way - leaving the door in the window position was the best option.
The sea is very clean.
There is not a single toilet and dumpster on the beach, the beach is not fenced, huge skinny, bald dogs greet vacationers with hope.
The hotel is very large, there are not enough umbrellas and sun beds for everyone, our people do not lose heart - they get up early, run, choose a serviceable umbrella near the guard house, drag it to the sea.
The freshwater pool is clean, good, there are toilets and showers and sun beds, the depth around the perimeter is 1.5 meters, but you can't hide from the sun, there are no umbrellas, from the word at ALL.
There is also a pool with hot thermal water, the descent is good with wide ladders, the entire length of the pool, but all the ladders and the bottom are in green slime...
The infrastructure is not developed. Vegetation is sparse.
There is animation - a very positive lady exercises at sea in the morning, amuses children with activities during the day, and adults in the evening. I was impressed by karaoke in the evening on the street.
And yes, if you are going to relax here, and you are heading from the airport toSochi to this place, stock up on water and food, the way is not close.
With the transfer from Biblio-globus, it took 9 hours to get there and back....
We had a big vacation in April. To say that you were satisfied is not to say anything! We would like to express our gratitude to all the staff of the Black Sea Pearl SPA Hotel! I would like to note that everyone is very friendly and polite. The excellent location of the hotel in a quiet Ochamchira. The rooms are comfortable, despite the economy. There is everything you need. Cleaning was done every day. The food is delicious at home, they always left well-fed and satisfied. We will definitely come back!
Nice hotel with a thermal pool. I advise you to take a room with a sea view and a higher floor - the view from the balcony is wonderful. Friendly staff, large parking lot.
We rested on May 9, at a very pleasant price, we liked everything, especially the pool with hot mineral water, the staff is friendly, the food is delicious, the truth is quickly disassembled, the workers are well done!!
They immediately trim ... , put ... the only thing missing was coffee beans for breakfast, you could put a coffee machine, an automatic machine , sell for money for those who wish ..
We were satisfied with the rest, the rooms, the linen are clean, Two swimming pools, one with heated fresh water and the second hot thermal. Lifeguards are on duty near the pool, we especially want to mention Adgura, a cheerful, attentive guy. In general, the staff is excellent. The food is delicious, there was a little lack of fruit and with dessert, whoever managed to eat it, but you can buy fruit outside the hotel. Of course, people were surprised in the dining room, well, put on a plate how much you eat, why put a mountain and then just leave it. And the problem is the elevator, there are two of them, beautiful, but small and sometimes you just can't leave, we went down from the 12th on foot, and we were already waiting for the top. But they have an excellent SPA for an additional fee. There is an animator, You can also go on excursions. The hotel is still developing the territory. Of course, the beaches still need to be cleaned. It is far from the border, but nothing, we do not regret that we chose this particular hotel. There are a lot of abandoned houses, but Abkhazia is gaining momentum, rest is becoming more comfortable. We wish the hotel prosperity, I hope to come again.
Excellent hotel, clean, cozy, beautiful, everything is fresh and modern, there are SPA services, the sea is clean and right under the balcony, two excellent pools. I recommend it to everyone!
We rested from 05/09/24 to 05/12/2024, I really liked the boarding house, I am delighted, delicious homemade food, no frills, but everything is delicious, good clean rooms, cleanliness, excellent nature, the SPA is gorgeous, especially the thermal pool is generally a delight, animation, everything is decent, separately many thanks to the hotel staff, friendly, trouble-free, we will come again and more than once.
We go to Abkhazia every year, we stay in Sukhumi, we were there in September, then a "burning tour" took off at this hotel, we decided to visit.
Among the advantages: a new (renovated) building, new, albeit cheap, furniture and bedding in the rooms, developing infrastructure, availability of swimming pools, proximity to the sea and a partially equipped beach, view from the room (sea), friendly staff, animation, on-site cafes and proximity of catering to the hotel, availability of regular flights minibuses, a large parking lot for cars on site. That's probably all. Among the disadvantages: two elevators for 16 floors. We took a higher room, but this is a mistake. Optimal: 4-5 floors to walk, because the elevators are crowded and you can stand waiting for a long time. Food. Who wrote there that it is better than in Turkey? Where did you rest?))) Here the menu of the average dining room is without pretensions. The meat is mainly chicken. Fish and beef were not found, The breakfasts are quite meager. Tea is the cheapest and only black. Instant coffee. There is no diversity. There is a queue and a crush for desserts, cutlery. Plates are 80% chipped. The contingent of vacationers is people 50-70 years old who do not understand what a "buffet" is and row everything they see, as if for the last time. Self-service, therefore, tables are not wiped after visitors. The rooms are cleaned, towels are changed and
There is, replenishment of hygiene products - every few days. There are no bathrobes, 3 towels per person, there were 2 at check-in, including beach towels. The thermal pool is dirty in mud. The stairs inside between the floors are very dirty. There is, of course, hope that the owners of this hotel will hear what shortcomings can be corrected and take action. We believe that the hotel is on the path of development and improvement of service, we will monitor the dynamics.
I'm not impressed yet. But we went at a very affordable price. I do not recommend it for the usual price.