Black Sea Pearl
415 reviews
August 28, 2024
The hotel is wonderful. The rooms are all new. 2 swimming pools. The sea is 2 minutes away. The food is fine. It's a pity, but it's far from the border
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May 31, 2024
I am currently staying at the hotel and this is an unpleasant shock for me
1. Local residents walk on the territory of the hotel without problems, I myself saw from the balcony how the security guards let through (the courtyard) they go to the pool and sit at the reception, maybe they look into the rooms). Their views and attitude towards girls are also unpleasant (greasy looks and harassment)
2. The pool, locals also go here, I don't know by acquaintance, by family ties or just like that. but I'm sorry, when I swim in a swimsuit and a woman in outerwear and shoes enters the pool, this is not acceptable to me
3. The diet is monotonous, fatty food
4. Well, the rooms are clean and have everything you need
5. There is animation for children. All of the advantages )
6. Very bad Wi-Fi, I live on the 6th floor and I can't catch anything
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18
1
June 8, 2024
a great hotel clean pools a good dining room the staff was polite the only thing was there were no towels the cleaners clean up often you can quickly find them and ask them to clean something
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3
September 28, 2023
Hello everyone I had a rest in this hotel from 03.09.23 to 15.09.23, I liked everything, I didn't even expect it, because I was in Abkhazia for the first time and I read all sorts of stuff about the republic on the Internet. The hotel staff is very friendly, any questions will always be answered and will help. The rooms are new, large and clean, I made friends with the woman who cleaned the room, so there were no problems with shampoos, towels, etc. Inga from the cultural and mass sector tries very hard and entertains vacationers and arranges various contests. Well, I am silent about nature, everything is fine with this, local people are very friendly and respectful. In general, as you are to people, so they are to you!
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3
1
December 12, 2024
I have not seen fighting over glasses and forks for a long time - a feature of the Abkhazian buffet. One blanket for three of these is just a masterpiece. The most edible food is tea. We got a 500 room for two on the promotion, but even this is a lot for the Abkhazian service
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1
September 4, 2024
The rooms are very poorly received. Towels are changed when you ask, even if they are dirty, they will not be replaced without a request. Maybe we just had a maid like that on our floor. Otherwise, I liked everything
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2
July 26, 2024
I fell in love with this boarding house and gave away my soul and body. The food is delicious, the body is treated, the nature is excellent. I will definitely come back
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January 27, 2024
A wonderful new medical complex, on the beach, therapeutic pools and excellent cuisine +courteous staff,
I really enjoyed the break from the crazy world.
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1
2
December 27, 2024
Senior administrators need to learn how to work with clients. Mostly not bad, the food is at a very good level
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1
April 13, 2024
Before booking a room, you need to call several times to get the reservation number sent to you. Since there is no direct payment, only through a call center that does not want to work, from the word at all. This is the first thing I came across when booking this hotel.
Secondly, this is a room, we booked a room for 6500 rubles a day, in the month of April, it's not the season!
Three meals a day , but honestly meager .
There was only one set of towels in the room, the duvet cover was bigger than a blanket. Despite the fact that you need to put on the duvet cover yourself. Bathrobes and slippers are only available in the suites. Of the bathroom accessories, only soap and shampoo. There are no toothbrushes. There is a plastic stool in the room. The furniture and the whole interior are very, very simple.
One lamp for the whole room. The bathroom has a small shower and there is not even a place to put the accessories. One hook in the bathroom.
There will be no desire to visit this hotel a second time.
I wouldn 't advise anyone .
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8
4
October 2, 2023
A new hotel, right by the sea. Modest, but inexpensive for that. The elevator was really messed up every now and then, but there is a positive in everything, additional physical activity definitely won't hurt me. So if you do not plan fitness, it is better to take lower floors. The view from the balcony is super
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1
1
August 30, 2023
We were in this boarding house in the period from 08/18.23 to 08/25.23 and decided to leave a review)
I was here with my husband and child (6 years old), in general we really liked it!
Positive:
1) The number. We got a room on the 12th floor, with a balcony and sea view, it's incredibly beautiful! Many people say that there is not enough space, but it did not matter to us, they came to rinse off and sleep! If you plan to spend your vacation in the room, then yes, it will be cramped) there is a large closet where suitcases can easily fit, there is a large table where you can put all your creams, jars / jars, a huge bed for us personally, the child was given a separate sleeping place, there is a shoe closet, a clothes dryer, a shower, The toilet, everything is as it should be!
2. Nutrition. It's dietary, homemade, don't expect lobsters, but you can always find something to eat. Baking separately impressed! Fruits every day, but, as we understood, seasonal, we were lucky to get watermelons, apples, oranges and plums) if you are tired of hotel food, then 200 meters away there is a good cafe with delicious khinkali and khachapuri)
3. The sea! It's magical! Clean, this is not the first time in Abkhazia, there is something to compare it with! We were lucky, the water was +29, a lot of small fish and dolphins! The beach is literally 50 meters away, there are sun beds and umbrellas, but they need to be occupied almost from 5-6 in the morning)
4. Staff and locals! The staff is amazing, they answered any question willingly, friendly, 99% of the time someone is at the reception, they will be happy to tell you, show you if necessary, draw a map, how to get to the market 😄 The maid cleans well, a kind girl, we are delighted! The locals are very talkative, responsive! Dear vacationers, be polite, smile, do not forget to say "hello", "thank you", and generally polite words, and you will be surprised how kind and kind the Abkhazians will be towards you!
Now there are a few disadvantages (it's more a question for vacationers, not for a boarding house):
1. Elevators. There are only 2 of them on 16 floors, and almost every day one of them is under repair (not for long, up to 15 minutes), and at this time the guests begin to go crazy and cram into a working elevator, I had to explain to the woman once that there are two children in the elevator and I don't want to get stuck from the word at all!
2. Distance from the airport. We drove from the airport to the hotel for almost 5 hours, keep in mind! When the airport in Sukhumi opens, it will only take 40 minutes to drive, but in the meantime, keep in mind.
3. The impudence of the Russian flavor! I just don't have any decent words here. We left our inflatable pizza in a common place where everything is left, as a result, in the morning I saw from the balcony how the children swam on our pizza! I'm not sorry when they ask me, I'll take the kids for a ride and help them get out of the water, but when they take mine without asking, I'm furious! Keep in mind, it's better to bring your own to the room so as not to observe such a picture in the morning!
And parents also have a separate request, be human, do not let your children take someone else's! Teach them to ask permission from others! I took mine in silence, another person could have knocked on the head for this! Be human, stop embarrassing Russian tourists!
And so, we put a 5* hotel, we are happy with how the airport opens, we will return again
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6
2
June 22, 2024
The service is excellent, the rooms are cleaned every day, the reception will always help with any questions.
There is a slight disadvantage with elevators that there are not so many of them, but in general everything is fine
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2
October 10, 2023
Everything is fine, small mistakes with repairs, monotonous but sometimes even delicious cuisine, swim in the pool and clean sea. If it weren't for dog feces on the beach and a long way from Sochi, then this would be the best offer in Abkhazia, taking into account the price. And yes, of course there is simply nowhere to go in Achamchire..
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2
2
August 14, 2024
Initially, there should have been 5 stars, but out of 14 days (minus 2 days on the road), I found few advantages.
I'll start from the beginning. If you are flying a tour with a biblio-globe, then at the airport, if you are lucky like us, you will need to wait for 1 plane (30-40 minutes), if you are not lucky, then at least 3-4 hours (from conversations with other people at the hotel). We drove on, the road from the airport to zhemchuzhina took 4.5-5 hours, because we took everyone around Abkhazia along the way, and everything would be fine, but in the end, when we (me and mom)the penultimate ones remained, they decided to transfer us to a taxi, instead of doing it right away, since they were not going to take us by bus to the final point.
Upon arrival in zhemchuzhina, we received the keys to the room, we were informed where everything is and how long it works. They didn't ask us what kind of room we wanted, I might have thought that this was the way it should be, but other hotel guests said that they were offered to choose, and even for some thousand rubles, a room with a sea view.
Next, we go to the "beautiful" pearl elevator, which is not configured to work correctly. And TWO elevators to such a HUGE hotel, which works with big interruptions, this is still entertainment, of the advantages, people in it often came across very positive, while you go to the 16th floor, when you need to go to the first, you have time to laugh, listen to jokes and life stories.
We go into the room (was on the 8th floor): clean, snow-white linen and towels, TV, refrigerator, air conditioning, dryer on the balcony and two chairs. There are not enough shelves in the shower, a toilet paper holder, when the shower drain gets clogged (that is, on the second day), then water flows out all over the toilet. The floors are washed in the room every day, bed linen and towels are changed upon request, shampoo and gel are brought, of the minuses: the master of cleanliness knocks once and immediately comes in, you don't even have time to say you can go in or not ...
The food is monotonous and there is little delicious, but I am glad that you do not need to cook yourself, spend on it time. Employees try to replenish everything on time, but the battle for mugs and desserts was present every day.
In the dining room, they can sit down with you, most often without asking, instead of going to an empty table away, they will also say that the other half is supposedly free here. I am writing this piece of text especially for those who are too lazy to walk a few steps through the dining room, I hope they will read it and ask at least next time if they can sit down at an occupied table, but better look for a free one, not everyone likes to sit with someone.
A few words about the beach, relatively clean, the water is warm, in some places it stinks, perhaps with dogs, of which there are a lot, in the morning after 10, there are not always umbrellas, rotavirus was not caught. Very beautiful sunsets.
Of the most terrible things that spoiled the impression of the hotel, it was the hitting and swearing of the pool staff. If I'm not mistaken, the number is now (you can see the exact number in your complaint book) 3.08 we went to the freshwater pool, somewhere at 19:30, the employee at 19:45 says that today the pool closes at 20:00. For a moment, according to other residents, it was already day 4 when the pool was closed an hour earlier, before my eyes it was definitely the second time.
To our (there were 6 of us vacationers) question why it is closed at 20:00 for 4 days in a row, when it is written everywhere that the pool is open until 21:00, we were not given a clear answer, but only started yelling at us, specifically the employee who came from the thermal pool, who is older (NOT Arthur), although we asked questions calmly, without getting personal. Then this employee from the thermal called us all freaks, and specifically his phrase: "There will be such freaks." For a 4* hotel, such an employee is simply a DISGRACE. Of course, no one even thought to apologize to us, even after the collective complaints were written. A huge disadvantage to the service.
I was also surprised again (in a bad way) the staff sitting at the reception, on 7.08, the masters of cleanliness washed the floors and, apparently, did not squeeze out rags at all, on such a wet floor I fell and hurt myself everything I could (I was sober and walked calmly, if anything). Of course, there were no signs or warnings that the floors were wet. What did the reception staff who were sitting there and saw all this do? Nothing. None of them asked if I was okay, if I needed help, looked like sheep at a new gate and continued to go about their business. The only person who asked if everything was okay was Inga standing there, for which I thank her.
By the way, about Inge: a very energetically powerful person who charges everyone with his energy. Morning exercises, self-massage in the pool, various animation programs, drawing on stones, trips to the temple-everything is very cool and interesting!
In general, a pearl, in order to justify your 4 * you still need to do a lot of things and send your employees for advanced training, and to begin with, at least teach them not to call vacationers freaks.
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11
January 14
We were here for the second time, last year it was better and more comfortable. Firstly, the young people at the reception were extremely unfriendly, thanks for not throwing the keys in my face. It was very inconvenient to pay in cash, as there was no money, and the cards were not accepted, and we arrived in the evening.
It's a very inconvenient breakfast time from 9:00 and only half an hour, well, it's not done that way. Accommodation with meals has been announced, but try to get on this meal again.
Well, the ill-conceived furnishing of the room is a separate story. The table is huge in the middle with sharp corners, the most inconvenient sockets.
One plus is the huge bed, and that's a good thing. And the sea view, of course, is top.
And you can make the pool up to 22, not 21, well, that's just a wish.
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1
April 15, 2024
I wanted to visit this hotel, but I was completely disappointed.
Of the cons:
- customer orientation is zero.
- for 6.500 there are plastic stools in the room, the room itself looks very, very simple.
- there are no bathrobes and slippers.
- the blanket is smaller than the duvet cover and you also need to put it on yourself, it's in a 4-star hotel!!!
- the bathroom is small, one hook, the door does not close.
- the food is also modest like the whole hotel (breakfast photo)
- there is no bar
- you need to take a towel from the room to the pool, there is no changing room by the pool (you change in the toilet).
- the pool is very slippery!! tile steps (be careful when you go down into the water!!!)
Of the advantages:
- sea view
- comfortable mattress
I visit Abkhazia often, but I will not return to this hotel anymore.
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7
5
June 6, 2024
An average hotel. It's not comfortable with the word at all. We were at dinner and breakfast - weakly. It's just very weak. The only plus is a pool with water from a spring from which they start to expel from 20:20, because it works until 21:00. There were no more advantages in the hotel.
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3
2
November 16, 2024
A great hotel for Abkhazia. The food is normal. Two pools. Minus the elevators, they work by themselves
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December 4, 2024
The hotel is good, two swimming pools, one thermal, the food is delicious, the rooms are clean, you can crawl to the sea, there is a private sector with a local flavor around, there is ruin somewhere, barberry grows somewhere, a good place to reboot
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August 31, 2023
A good hotel, 3 meals a day (there was always enough food for everyone), the sea is super! The sea is clean, not very salty, even small fish swam)
There are no jellyfish! Sun beds and umbrellas are free and there was enough for everyone)))
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5
1
November 28, 2023
The hotel is renovated : cheap wallpaper and furniture, plumbing fixtures from the fixprice. The food is normal, but the soups were surprised: you'll never guess which one, they could have signed it. The beach is pebbly, the sea is clean. Very far from all the sights of Abkhazia, splurge on a guide and excursions. At the reception, they stare and offer to go around the rooms themselves and offer vacationers somewhere to go. Customer focus is closer to zero. There is nothing to see in Ochamchira itself, if only to drive the dogs.
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14
May 12, 2024
We booked two standard and family rooms, but when we arrived, 5 people settled us in a family room and the money for the standard was never returned, but that's not the main thing… it's a complete mess there, the local guys are walking around like at home, probably our room was paid for, it's just terrible for them, can someone pay attention to this???? And in general, the hotel is not bad, there is a good wellness center
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7
1
October 19, 2023
Stayed here for two nights in September 2023.
Fresh renovation, modestly, clean (well, as after the repair when they didn't wipe it off, they didn't peel it off here). Cleaning the room every day, specify what you need.
We lived in a two-room apartment on the first floor 101. The Windows are on the floor and face south-east, the sun rises in your window and shines all day, warms (there is air conditioning). In one room of four walls, two are windows (sea view) - the sun shines all day, and at night the lantern that stands on the corner (there are curtains but not blackout) woke up at night from the fact that it is light. The beds are very comfortable, the ceiling is very high (I like it), there is a refrigerator, a TV (although 2 channels of poor quality), the bathroom is optimal in terms of equipment, but the area is very small (when you wash in the shower, water just pours on the door). By the way, there is no balcony and there is not much place to dry towels and bathing things (there is not enough towel rail in the bathroom for four). But the main disadvantage of the room is the constant round-the-clock buzz from those rooms that are located in this part of the building on the ground floor. Coupled with the night light, it was very annoying.
There is also a dining room on the second floor where there are such heavy chairs (you have to pull with both hands to move them, which they do) and the sound of chair legs on the tiled floor is perfectly audible in the room.
The food is varied: for breakfast there are two types of cereals, casserole, omelette, a couple of side dishes, sausages, pancakes, pies, sour cream, jam, cheese, margarine instead of butter, breakfast cereals, instant coffee, tea in bags; dinner - 2-3 side dishes, meat dishes, cutlets, vegetable stews, vegetable slicing (tomatoes, cucumbers), pies, cakes, compote. The dishes are simple and not very tasty.
I ate only casserole and something understandable meat with vegetables. We never got to lunch.
The beach is nearby, the sea is open (it's not a bay like in Pitsunda), respectively, and the waves are stronger, and there are jellyfish, and there is turbidity.
There are medical procedures (I have not visited), a swimming pool with thermal water (it is necessary to adjust the work schedule - from 10 in the morning to go to the pool, the water in which is ~ 40, in summer it is so) on the street.
The city of Ochamchira, unlike Sukhum and Gudauta, is not so tourist - quiet, calm.
The only thing we stopped here to travel to see the sights nearby.
In my opinion, for a purposeful visit to this "pearl", the ratio of quality of accommodation and price is too expensive (for two nights ~ 23,000). Do not book rooms 101-104, unless, of course, there is a blackout and they decide something with a hum from those premises. Better from number 105.
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10
September 26, 2024
We were only in the pool and cafe on the territory of this hotel, everything is very decent 👍
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July 17, 2023
A new hotel, the territory is not yet fully landscaped, the food is delicious, the sea is warm, the beach is pebbly. There are sun beds and umbrellas. But there is no laundry service, the pool has not been put into operation. Good luck to the owners in implementing such an idea! And make a good website already.
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7
2
December 14, 2024
Everything is great for this price! I put a four because we spent a lot of time near the elevator.
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May 25, 2024
Excellent location, 2 swimming pools, one with thermal water, 2 large Parking lots, the sea is two steps away, 2 elevators, a dining room with a Swedish line
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3
November 23, 2024
Everything is fine!!! Abkhazians are very hospitable
and good-natured people!
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1
2
November 23, 2023
I admired everything: a warm welcome, relaxed and non-intrusive service. Considering, not a hundred years ago, the beginning of the reception of guests, you can forgive small shortcomings, namely, there is a swimming pool, but bathrobes are not provided, the absence of devices for hygiene accessories in the shower cabins.
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1
September 28, 2023
I had a rest from September 7 to September 15. The hotel is very nice, everything is the latest. First, the Star was lowered for flies in the dining room, something must be done about it! A big request to the staff to solve this problem. But then I decided not to remove the star, let it be five stars! Because the impression of the hotel after a while is very good and I want to return, despite the long road.
In general, I liked everything. I lived in an economy room, earlier I called the booking department listed on the website, they said that all economy rooms have no balcony, in fact, the economy rooms have the largest balcony, but only with mountain views. But there are no balconies in comfort rooms! There is a clothes dryer, which is very important on vacation.
The hotel itself employs wonderful people. On the 13th floor there is a very nice and responsive maid, big hello to her! And in general, thank you to all the staff for your work!
The beach was cut at the end of the holiday, this is a big minus, if this issue is not resolved by the next season, then there will be a big problem, because there will be very little space on the beach.
The food is good, there are a lot of pastries, the cakes are very tasty. They gave both chicken and pork and fish. Something is very tasty, something is not very. I was always very full, even excessively)
I am happy with my rest. I will definitely recommend it to my friends. Moreover, next year for sure the hotel will only get better, the territory will be brought to mind and another pool will be launched. We had a swimming pool with thermal water only. The water there is very hot, especially at the end it was fiery)). In general, the rest was a success, I already miss it)
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3
1
November 3, 2023
The food is the most delicious, the rest is good, the rooms are good, the beach is super, don't talk the kid out of the beach, cleanliness is better, go to the rooms, the staff is super
Cons often turn off the light elevators constantly break down namely small
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1
2
June 17, 2024
The 16-storey hotel is located in the capital of Abkhazia.the advantages are a heated swimming pool, a thermal pool and the sea 50 meters away.the disadvantages are that there is absolutely nowhere to go, food- on the third day they began to go to the cafe.if the price is normal, then you can go on vacation for a week.give 57 for two for 8 days
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4
1
September 6, 2024
Disappointment, just wasted time and money. There is dirt and ruin around the hotel. There's nowhere to go. Go to the sights for 6 hours on the road
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4
2
October 16, 2023
Here it is the place where you want to go back!
But unfortunately there are moments that are frustrating: the maids do NOT forbid smoking in the rooms. Because of this, we have a chicken stench in the toilet through ventilation. To the remark, the maid said, "well, what am I going to fight? ".
This approach will turn a stunning hotel into a backwater flophouse next year.
SPA - FOR EVERY TASTE AND NOT EXPENSIVE
Meals - homemade
The sea is 50 meters clean + free sun beds and deck chairs
The mattress and linen are all first-class
Notpersonal, I'm crying:
Masseuse sings during the procedure (it's terrible)
The senior manager of the dining room does not lay out fruit because "now everything will be sorted out anyway"
The maid on the floor trades in second-rate wine and a cup of local bottling
The eldest! The maid yells at the whole floor telling her problems
The young manager at the reception makes indecent jokes and generally ignores requests
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3
1
July 18, 2023
The hotel has just been opened, everything is new. There is a unique free thermal spring in the large swimming pool. Three meals a day. The sea is under the window, sun beds + umbrellas - enough for everyone. I am very happy with my vacation in Pearl! In the photo, the view from the window.
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5
1
June 2, 2024
Relaxing by the sea with benefits.There is a huge swimming pool with a hydrogen sulfide source right in front of the hotel.Decent rooms.Responsive staff.
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June 25, 2024
I really liked it. A fresh hotel, a great spa, friendly staff, few people - I love this.
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1
November 3, 2023
The location is great - near the sea. The building has been renovated as new.
Now about the visit.
2 days before the visit (November 1), they wrote to the email address listed on the website. We clarified the opening hours and the cost of visiting the pool with mineral water. There was only this mail on the site. One. There are no prices for visits.We were promptly answered. We arrived and were very surprised. It turns out there is no water in the pool. It's being cleaned. The notice on the door states that the cleaning is November 1-3. But apparently the administration did not know this or considered it unnecessary to notify customers. Well, we drove an extra 100 km .... The area around the hotel is like around a new hotel in Hurghada.that is, all the construction debris is not covered yet.
As a result of further correspondence, we were made extreme, if we had to ask if there were any planned cleaning works in the pool....
It seems that the task of the administration is to attract customers, not drive them away
It is not yet clear about the second pool. It is there, but what's the point of pouring arrest water in there? It is better to warm up the sea. But this is my personal opinion
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13
October 19, 2023
Cozy rooms, large balcony. The room is cleaned every day, linen is changed every three days.
There are umbrellas and sun beds on the beach.
There is a swimming pool with thermal water, hot 38 degrees. The room with fresh water is already ready.
There are sun beds everywhere.
The food is excellent, a variety of dishes, everything is delicious at home.
Definitely recommend it 👍
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3
1
October 15, 2024
It is dangerous to go on a long vacation.the food is delicious.The weight is gaining quickly.The rooms are clean.the service is excellent.I recommend
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July 10, 2023
There is breakfast lunch and dinner so that children do not get bored, there are various entertainments and most importantly there are many preventive measures massages baths salty rooms. The hotel has recently opened and is still being completed. It will have a swimming pool.
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1
July 14, 2024
Everything is fine. Especially the kitchen. Take rooms on the lower floors. There are constant problems with the elevator because of the number of people who can't fit in there.
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1
January 2
They do not refund the money for the cancellation of the reservation , we cannot get the contacts of the legal entity providing the service from the staff of the website
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October 18, 2024
A special gluten-free cafe. The food is delicious, but a little peculiar.
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December 19, 2024
A great hotel. I liked everything, I would like to return.
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3
August 11, 2023
The hotel stands in stark contrast to the place where it is located.The city of Ochamchira at this stage looks very unsightly compared to the hotel.The hotel has been decorated well, it makes the most pleasant impression.The fact that it is unfinished does not bother many people, it is comfortable to live in, the sea is nearby, the spa is open, the thermal pool is too.The buffet is without complaints. Breakfast time is from 7 to 10, so if you want to try everything, start earlier yourself.This is a response to the review, which indicated that not the entire range is saved at the specified time.It is being updated, not just replenished. According to observations, "large shapes" were "lying around" from the dessert - pies and buns, small ones.for a couple of bites, they dispersed faster. The room is comfortable, the furniture is fine, the chairs are sturdy, heavy, with high backs. It is difficult to carry dishes on slippery trays, especially to install them in slots of a special design after eating.We began to put paper napkins under the plates, afraid to drop them, and such cases took place.The staff is polite and ready to help. What I didn't like.The hotel is probably 50 percent loaded, but the operation of the elevators is already causing complaints.Often, one of the 2 elevators is functioning.If this is the fault of vacationers, conduct regular explanatory work, arrivals are mainly for short periods.Walking up to the 15th floor is not easy.Perhaps it makes sense to think about how to minimize the problems in this case when settling families with young children and the elderly.Elevators are stuffy, those who got stuck in them especially realized this, but even with full occupancy it is felt. It is necessary to consider a place to change clothes when visiting the thermal pool.It is not an option to use the toilet, but there is no other place, and the toilet is located opposite on the ground floor, so some of the residents have to go there.Why is smoking not prohibited near the thermal pool, it is also listed as a wellness? It is necessary to wash immediately after visiting the thermal pool, I have been to the thermal pool more than once, but this is a different water in composition, perhaps better, but the yellowness, not washed immediately, was poorly washed afterwards. One of the reviews had a complaint about the shower.There are three modes in the shower, you just had to figure it out, it works like a stationary one, with a flexible hose and an ordinary faucet by turning the switch.Unfortunately, we were not told about this, so we did not immediately understand how it works. The air conditioning in the room worked perfectly, we asked the maid Marina everything that raised questions.She also offered a kettle.There is only one changing booth on the beach. The spa salon is on the level, Olesya Mudrachenko - respect for the organization. On the day of departure, it was unclear where the minibus to Sukhum was going from, why not mark the place by coordinating it with the city administration?We got into an awkward situation when a young man invited us to give a ride in his car.He was driving towards the center, stopped, and offered, if it suited us, to wait a few minutes in order to take us to Sukhum, where he would go after that time.We got into the car, and after a few minutes he had to stop: an angry minibus driver demanded that we transfer to his transport.The young man immediately told us that he was just on his way and did not need money from us.The minibus driver spoiled the mood for both us and the young man, who apologized to us for this scene for a long time afterwards, and we felt guilty too. In the city, the Abkhazians treated us superbly: they told us the way, treated us to fruits, we were enrolled in the city library, indicating the hotel with the address of our stay, and this was just a fly in the ointment. Speaking of the library. I would love to read books at the hotel, especially on the topic of Abkhazia and Ochamchira. Creative people always need an audience, there are probably a lot of them in the city and nearby, it would be great if the hotel invited them to its hall on the second floor. We were very satisfied with our stay at the hotel.
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1
October 14, 2023
I write just from the heart, the hotel is good, the staff is polite, the food is good, in general I really liked everything, we rested there for 2 weeks, the animator is generally a fire, everything is great
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1
October 14, 2024
Soulful hotel, soulful staff, soulful local population, soulful country
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August 26, 2024
The service is not bad, the rooms are bright, clean with sea views, but there is one drawback - the food is just terrible
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2