A good bank!
A spacious lobby, several ticket offices are always open! The exchange rate is always quite profitable! I really like that if it's rainy outside, the bank provides an umbrella for use completely free of charge - baskets with umbrellas are placed right in front of the entrance. By the way, the umbrella can be returned later :)
A great bank! She was on me.Kupala, 25. Very nice staff! Olga Viktorovna Almoabar is a real professional! She promptly helped to solve all the issues, recommended downloading a new application for convenience. And a pleasant surprise was coffee and a red umbrella, as it began to rain very heavily outside. I will recommend the bank to my friends!
The best service and customer-oriented bank in Belarus. We make secure payments when selling real estate, everything is always clear and professional
See original · Русский
No Name
Level 9 Local Expert
August 25, 2024
I arrived in August from Russia to issue 2 cards. Cozy, comfortable, convenient location, all polite, without any problems solved my question. Even if an unexpected problem arose (the problem was my fault), the staff, for their part, tried to help solve it as much as possible, for which special thanks to specialist Irina M. !
I also note that technical support (in my case through their telegram bot) works perfectly and promptly.
Thanks!
I must say that the quality of service is excellent, I opened an account as a non-resident, no problems. Everyone is very polite, if you have been in Switzerland, only in Russian) The employees are well versed in the bank's products. No queues and no waiting. There are unique services that other banks cannot boast of, for example, if you are already a customer, then BSB bank can send you a card by mail to many countries of the world for a reasonable fee. A clear mobile application. What would you like to improve? Sending swift transfers from the application, and displaying logos of organizations in which the payment was made in the transaction history.
In general, I am satisfied with the bank, I hope I will not be disappointed in the future.
3 months after opening the account and the card, someone in Europe withdrew all the money from my account at an ATM, the bank's security system is weak. He won't save your money. If you linked your card to any Internet service, such as booking and airbnb, compensation will be refused.
The bank is generally normal, but the mobile application has often been working poorly for the last six months! either money cannot be transferred from card to card, or the organization does not work to verify the payment. The cryptocourse application is waiting for 10 working days for verification, and the maximum period is 5 days. The IT guys are just terrifying at the bank
Awesome bank, with a good location, friendly, kind staff, professional girls know all the products of the bank. Thank you for the excellent service. I recommend the bank.
A super place! A bank with a pro-client approach:
- convenient electronic queue;
- the staff are very competent, solve all tasks, help with any question;
-the office is spacious and comfortable
The Bank of Belarus is better in terms of service, and perhaps even in terms of conditions. The best banks are especially for working with businesses, that is, legal entities. Special thanks and big greetings to Victoria, the Face department
It's a shame! 21st century))) I wanted to buy a small 10g gold bar- I called, found out about the availability - I arrived during the bank's business hours- it turns out to be a drag.metals are traded until 17.00 and only on weekdays)) fabulous
Excellent department. The service is quite prompt, the girls at the reception are polite. The only incomprehensible point for me is the difference between the interface of the electronic queue and the branches on the Logoysky tract and Dzerzhinsky Avenue. It is not immediately possible to find the desired operation.
I do not recommend using the services of this bank if you do not live in Minsk, as there are no settlements in other cities. My card has expired and now I need to go to a bank branch in Minsk in order to close the account and withdraw the remaining amount. That is, there is no access to the account through the application. 21st century, guys
It is very convenient that they work on Saturday
A good user-friendly website, competent technical support.
It is amazing that for so many years to pay for my deposit box in the depository, I have to personally pay through the cashier or only by a notarized power of attorney, another person can also personally do this by coming to the cashier of the bank.
Why is there still no possibility to pay for the services of the depository of the same bank from your card of this bank? Riddle…
A wonderful bank. Excellent attitude and assistance in closing any questions of each client. The most customer-oriented bank. Good banking products for legal entities.
The staff is polite! Pleasant atmosphere. Special thanks to the leading economist of Suprunovskaya Victoria Vladimirovna for her help in solving any issues on banking transactions! Sincerely , IP Kapitonov V. V. , representative - Belavinets Yu.V.
If we talk about the staff at the ticket offices, then young girls often make mistakes in paying utility bills. But I don't give five stars to the bank, I give five stars to a bank employee named Vladimir, who is putting things in order in a masterly way on the territory near the bank on Zaslavskaya Street, 23. That's who you need to take an example from!!! The city has not yet woken up, and the territory has been cleared of snow, sprinkled with something so as not to fall. And how beautifully the trees are decorated. And the most important thing is that this is not an indifferent person!!!
Alas, the BSB in working with legal entities specifically degrades against the background of other banks. There is something to compare it with. Commissions for foreign currency payments have been raised several times, and payments are carried out a week through semi-well-known correspondent banks. Salary cards for employees only for money, or for space%. Employees made a Belcard in the BSB, now they cannot credit salaries to them. Yes, there are lovely girls at the reception.
If you need a foreign card, feel free to apply for it here. We arrived on Friday morning, we were received by a very pretty girl, Kristina. We were registered before 10 a.m., so we had the cutouts already on the same day, at about 15 o'clock. There were no queues.
The service of this department was pleasantly surprised. When making a children's card, the child who was with me was brought delicious cocoa with chocolates. The staff is very attentive and polite. It felt like I was in another country. I recommend solving your issues there in the morning, in the afternoon you can get into long queues (however, as in any bank). In terms of account/card maintenance, there have never been any failures, problems, technical work, etc. during the year. I am very happy so far
I enjoyed visiting the bank. Big and quiet. Money loves silence 😁 employees are polite. They explain everything. An electronic queue is working. It is difficult to estimate the exchange rate, perhaps it is average and competitive. It is conveniently located. Besides, taxis arrive here quickly
I really like the staff, the girls are just beautiful! And they are very polite, they will always offer water / tea / coffee / cocoa (it's really very nice, although sometimes you hesitate to agree). When I first came, I wanted to first issue one BSB Bank card, but after telling me about my "wishlist", they advised me to use another one and it really suits me much better, thank you!
The staff is very kind and professional, you don't have to come here very often, but there have never been any problems. I recommend you to visit and cooperate.
The call center has rude and uncouth staff , I made a transfer to my husband , and the employee accused me that I had deceived my husband, and the bank works instantly. By creating a conflict situation in the family . If a person sitting does not watch his language , what is he doing at this place of work . He did not even assume that something was wrong in the system , but began to blame others.
The operator manager Maria helped a lot, she told everything on Whatsapp, and in a chat with the bank, a very patient girl! I had a lot of questions, and I answered them all in an expanded form. Thank you very much!
I've been in service for a long time, I like everything. But the depository does not work on Saturday, although another review says that it works. Don't get fooled! Everything is clear on the website- Saturday is a day off. I shouldn't have believed the review and came.
According to the depository, it is strange that you cannot pay in advance for more than a year, you cannot remotely, you cannot pay to another person without a notarized power of attorney. It's very inconvenient.
This bank (branch) is a pleasure to visit. Friendly staff. There are many service desks and there are cash desks on the street.
We were with the children once - we got coloring pages with pencils - very nice!
They quickly opened an account and a card for their spouse. We came in the morning and made it out. The next day we were ready. There are no people. There are enough operators. I recommend.
Good location, polite attitude to customers, there are queues, but they work quickly. The exchange rates are not the best in the city, but there is always the right amount of currency.