Bsb Bank
353 reviews
July 13, 2024
The best
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2
February 25
Excellent bank , very good staff , everything is very fast and affordable , I was pleasantly surprised by the speed of card issuance and service. Thank you, if you want to have cards for payment on foreign platforms, go here :)
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March 28
This is definitely the best bank in the Republic of Belarus and the Russian Federation that I have ever met! I have to work with cards from other banks, there is something to compare them with.
In addition to the highest level of service in general, every non-standard issue was resolved as loyally as possible for me (humanly, with understanding, taking into account all my requests).
In particular, some of the problems from abroad were solved in messengers and by calling from the application.
Separately, I would like to mention the staff of the central office (Victoria Evgenievna, Ekaterina Olegovna, Olga Sergeevna and Olga Grigorievna), as well as support staff (Anastasia, Karina and Alexandra)!
Best regards to the bank and its employees!!!
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1
May 22
Fast and attentive service. I have opened international Visa and MasterCard cards. The bank's staff at the branch and in support advise competently and promptly. The whole procedure of issuing and receiving the cards took 1 day: in the morning the application, in the afternoon the card. Super₽
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June 7, 2024
A great bank! She was on me.Kupala, 25. Very nice staff! Olga Viktorovna Almoabar is a real professional! She promptly helped to solve all the issues, recommended downloading a new application for convenience. And a pleasant surprise was coffee and a red umbrella, as it began to rain very heavily outside. I will recommend the bank to my friends!
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5
March 22
We work with this bank. Professional management of the bank. A friendly team. Comfortable and fast service in the operating room, exchanged currency.
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2
March 23
The biggest plus is that they work on Saturday. Clear. The staff is competent and very kind. Everything is as in other banks by electronic queue
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1
January 24
The bank is generally normal, but the mobile application has often been working poorly for the last six months! either money cannot be transferred from card to card, or the organization does not work to verify the payment. The cryptocourse application is waiting for 10 working days for verification, and the maximum period is 5 days. The IT guys are just terrifying at the bank
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1
August 5, 2024
A good bank!
A spacious lobby, several ticket offices are always open! The exchange rate is always quite profitable! I really like that if it's rainy outside, the bank provides an umbrella for use completely free of charge - baskets with umbrellas are placed right in front of the entrance. By the way, the umbrella can be returned later :)
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2
January 24
It's a shame! 21st century))) I wanted to buy a small 10g gold bar- I called, found out about the availability - I arrived during the bank's business hours- it turns out to be a drag.metals are traded until 17.00 and only on weekdays)) fabulous
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August 25, 2024
I arrived in August from Russia to issue 2 cards. Cozy, comfortable, convenient location, all polite, without any problems solved my question. Even if an unexpected problem arose (the problem was my fault), the staff, for their part, tried to help solve it as much as possible, for which special thanks to specialist Irina M. !
I also note that technical support (in my case through their telegram bot) works perfectly and promptly.
Thanks!
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1
September 23, 2024
The best service and customer-oriented bank in Belarus. We make secure payments when selling real estate, everything is always clear and professional
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1
March 29, 2024
I must say that the quality of service is excellent, I opened an account as a non-resident, no problems. Everyone is very polite, if you have been in Switzerland, only in Russian) The employees are well versed in the bank's products. No queues and no waiting. There are unique services that other banks cannot boast of, for example, if you are already a customer, then BSB bank can send you a card by mail to many countries of the world for a reasonable fee. A clear mobile application. What would you like to improve? Sending swift transfers from the application, and displaying logos of organizations in which the payment was made in the transaction history.
In general, I am satisfied with the bank, I hope I will not be disappointed in the future.
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4
April 12
Great service
Good service
Help and friendly attitude
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February 20, 2024
Awesome bank, with a good location, friendly, kind staff, professional girls know all the products of the bank. Thank you for the excellent service. I recommend the bank.
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February 6, 2024
A super place! A bank with a pro-client approach:
- convenient electronic queue;
- the staff are very competent, solve all tasks, help with any question;
-the office is spacious and comfortable
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1
January 13, 2024
It is very convenient that they work on Saturday
A good user-friendly website, competent technical support.
It is amazing that for so many years to pay for my deposit box in the depository, I have to personally pay through the cashier or only by a notarized power of attorney, another person can also personally do this by coming to the cashier of the bank.
Why is there still no possibility to pay for the services of the depository of the same bank from your card of this bank? Riddle…
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3
February 14, 2024
Excellent department. The service is quite prompt, the girls at the reception are polite. The only incomprehensible point for me is the difference between the interface of the electronic queue and the branches on the Logoysky tract and Dzerzhinsky Avenue. It is not immediately possible to find the desired operation.
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1
April 10, 2024
The Bank of Belarus is better in terms of service, and perhaps even in terms of conditions. The best banks are especially for working with businesses, that is, legal entities. Special thanks and big greetings to Victoria, the Face department
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2
November 20, 2024
The best, fastest in service, smiling, ready to help bank. Definitely better than most ❤️
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April 11, 2024
Quite a decent bank, there is a lot of space, there are no queues, there is a place to sit, it is comfortable, they serve quickly without questions
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February 11, 2024
A wonderful bank. Excellent attitude and assistance in closing any questions of each client. The most customer-oriented bank. Good banking products for legal entities.
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3
April 11, 2024
I do not recommend using the services of this bank if you do not live in Minsk, as there are no settlements in other cities. My card has expired and now I need to go to a bank branch in Minsk in order to close the account and withdraw the remaining amount. That is, there is no access to the account through the application. 21st century, guys
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1
September 7, 2024
3 months after opening the account and the card, someone in Europe withdrew all the money from my account at an ATM, the bank's security system is weak. He won't save your money. If you linked your card to any Internet service, such as booking and airbnb, compensation will be refused.
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3
2
January 21, 2024
A good bank, paperwork was successful, friendly staff, coffee and sweets were offered, everything will be explained and told. Apparently he is popular
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December 13, 2023
Alas, the BSB in working with legal entities specifically degrades against the background of other banks. There is something to compare it with. Commissions for foreign currency payments have been raised several times, and payments are carried out a week through semi-well-known correspondent banks. Salary cards for employees only for money, or for space%. Employees made a Belcard in the BSB, now they cannot credit salaries to them. Yes, there are lovely girls at the reception.
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1
April 19, 2024
Excellent Bank milking service. Thank you for your work. A very responsible team. Friendly staff. Wonderful specialists.
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1
June 26, 2024
Excellent welcoming staff, solving issues- right there to meet you, I never waste time on "cortisol queues". Solid comfort! Thanks!
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July 11, 2022
The service of this department was pleasantly surprised. When making a children's card, the child who was with me was brought delicious cocoa with chocolates. The staff is very attentive and polite. It felt like I was in another country. I recommend solving your issues there in the morning, in the afternoon you can get into long queues (however, as in any bank). In terms of account/card maintenance, there have never been any failures, problems, technical work, etc. during the year. I am very happy so far
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4
January 4, 2024
If you need a foreign card, feel free to apply for it here. We arrived on Friday morning, we were received by a very pretty girl, Kristina. We were registered before 10 a.m., so we had the cutouts already on the same day, at about 15 o'clock. There were no queues.
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December 21, 2024
The only bank that accepts low-quality $$ bills
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February 7, 2022
I would like to thank Margarita Petrovna Gorbachevskaya, a specialist in the cash service department N15, with words of gratitude. 2.02.2022 I contacted this department and was very satisfied with the quality of service: a competent, patient, responsive employee who explained all the nuances of the payment, entered all the necessary details, clarified the commission for a specific payment and generally completed her work by 10 points. From my experience of communicating with many employees of different branches of various banks, I can say that this is one of the best bank employees I have ever had to communicate with! Thank you for your work!
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5
October 12, 2023
The staff is polite! Pleasant atmosphere. Special thanks to the leading economist of Suprunovskaya Victoria Vladimirovna for her help in solving any issues on banking transactions! Sincerely , IP Kapitonov V. V. , representative - Belavinets Yu.V.
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3
July 18, 2022
I really like the staff, the girls are just beautiful! And they are very polite, they will always offer water / tea / coffee / cocoa (it's really very nice, although sometimes you hesitate to agree). When I first came, I wanted to first issue one BSB Bank card, but after telling me about my "wishlist", they advised me to use another one and it really suits me much better, thank you!
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4
December 13, 2024
My favorite bank, which I will not trade for any other)))
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December 2, 2023
The call center has rude and uncouth staff , I made a transfer to my husband , and the employee accused me that I had deceived my husband, and the bank works instantly. By creating a conflict situation in the family . If a person sitting does not watch his language , what is he doing at this place of work . He did not even assume that something was wrong in the system , but began to blame others.
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4
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January 8
A godsend for Russian citizens who want to open an account) thank you!
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1
December 13, 2023
The operator manager Maria helped a lot, she told everything on Whatsapp, and in a chat with the bank, a very patient girl! I had a lot of questions, and I answered them all in an expanded form. Thank you very much!
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1
November 24, 2023
If we talk about the staff at the ticket offices, then young girls often make mistakes in paying utility bills. But I don't give five stars to the bank, I give five stars to a bank employee named Vladimir, who is putting things in order in a masterly way on the territory near the bank on Zaslavskaya Street, 23. That's who you need to take an example from!!! The city has not yet woken up, and the territory has been cleared of snow, sprinkled with something so as not to fall. And how beautifully the trees are decorated. And the most important thing is that this is not an indifferent person!!!
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2
August 8, 2024
Friendly staff. There is always a currency, favorable rates. I recommend.
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3
November 12, 2024
I have been using the services of this bank for a long time. Quiet, calm, everything is clear, without mistakes and on time.
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July 1, 2023
I've been in service for a long time, I like everything. But the depository does not work on Saturday, although another review says that it works. Don't get fooled! Everything is clear on the website- Saturday is a day off. I shouldn't have believed the review and came.
According to the depository, it is strange that you cannot pay in advance for more than a year, you cannot remotely, you cannot pay to another person without a notarized power of attorney. It's very inconvenient.
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May 20
A great bank. Polite people
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1
January 21
Friendly staff, reliable bank
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November 4, 2021
Friendly receptionist. A huge and beautiful service hall, many booths. Often favorable exchange rates. There is a little problem with parking: there is a paid parking nearby (1.5 rubles per hour) or a Neighbor's store, which is usually clogged
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4
January 6
They always meet the customer halfway here
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December 19, 2024
Excellent service. They work until 20:00
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October 6, 2021
It's a good place! The polite and friendly staff, the girls at the counter as models, will always help and offer tea,coffee, water. The service is the best of all Minsk banks. The queues are always small, the girls at the ticket offices work very fast. THANK YOU FOR YOUR WORK!!!!
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4
August 11, 2024
Excellent service. I ordered a currency card here. It is inexpensive for Russian citizens.
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October 18, 2023
The staff is very kind and professional, you don't have to come here very often, but there have never been any problems. I recommend you to visit and cooperate.
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