Overall, it's not bad. They only turn off the air conditioners and heating at their discretion. "Why do you need an air conditioner? It's already cold at night." And they are not very interested in the fact that there is nothing to breathe in the room during the day. Probably, it is not necessary to sit in the room. Walking is useful.
I was there a long time ago, I put 9.6 on the booking
Overall, a very pleasant hotel, delicious breakfast, clean rooms, it was quite cool, but not critical, they wash and iron things very quickly and inexpensively.
The rooms are small. The bathroom partitions are made of glass (while on a business trip with a partner, you don't really want to watch him wash and relieve himself). In the same bathroom there is not a single hook for towels and other things. Due to a faulty shower ladder, there is a constant smell of g.. on in the room.
A good hotel is not expensive and the staff is friendly. It is cozy, comfortable and clean. All employees are responsive and respectful.To everyone. I advise you to visit this hotel.....
I liked everything, but in some rooms it would not hurt to refresh the renovation, everything was worn out at times. The beds are clean, the food is delicious, the system with cards was more convenient than with keys.
Two rooms were ordered during the day, but the rooms were not ready by the specified time. There is a problem with parking for a private car. The air conditioning in the room is noisy, the lid of the kettle does not close. At night, there was periodic noise in the hallway. From the street to the windows, cafes, music until late.... We ordered breakfast in the room, but it was not delivered..........
We booked a room, unfortunately we were able to accommodate one person. When we arrived at the hotel, we were charged the same amount for the second one. Divorce in Kazakhstan..
The breakfasts are not bad, there is no pool.
Nice room (standard). Excellent breakfast (buffet). I took off the star because it was very stuffy. The hotel has very poor ventilation and no air conditioning. In such a hot country, this is a huge disadvantage.
Thank you for giving us a fan and a bonus transfer to the airport for the inconvenience.
The price does not correspond to the quality, they did not react to the information that the room is flooded and the shower is leaking, which is why the approach to the bed passes through a swamp. They didn't even send a plumber. Wifi seems to be there, but it is not.
The air conditioner does not work in the room, the refrigerator did not work either, we booked with breakfast, arrived, it turned out that we had to pay for breakfast separately. In general, the hotel left a very good impression
Nice hotel, located in the city center. There was no air conditioning in my room, just a hum. I tried to open the window, so there's something noisy there too)) If not for this, then the hotel is excellent, delicious breakfast and a chic dry ration in case of early departure
The hotel is excellent, in Astana there are generally bad hotels and service. It's okay here. But the prices were doubled because of the Russians and breakfast was removed from the first of September
A good hotel.
Slightly outdated air conditioners and televisions, price-quality at an average level.
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Наталья Дубровская
Level 4 Local Expert
December 15, 2022
A good hotel, suitable for those who are confident in obtaining a visa, get a passport opposite. There are exchangers nearby and a grocery store opposite the hotel. Clear. Friendly administrators.
We stopped by on 20.06. The air conditioner does not work in the entire building, they warn about it only after they receive all the payment, while claiming that everything will be fine in a couple of hours, but this is not the case, there are no changes after 3 days! Some rooms have the smell of sewage. Breakfast for 3-. We will move