We were in January 2022.I agree with all the reviews. A three-star hotel. That says it all.There is no service. There is a lot of food, you will not stay hungry, but it is monotonous. The baking is good. There were enough tables, there were no queues. The rooms are old and need renovation.The linen is not the first freshness. The rooms are dirty. The territory is clean and beautiful. The reef, the fish and the sea are super!
A good hotel for Egypt! The sea and the reef are super! The food is normal without frills! The Arabs are very harmful, they try to cut down as much as possible. Example: I took a diving service on the beach of the hotel, the child stayed in the water for 13 minutes, and did not even dive normally.
Absolutely do not come!! To say that this is a horror is to say nothing. Yes, the sea, the norms, the pools. That's it, the rating is 1 star only for the sea. The staff extorts 10 dollars for everything, if you want water in the refrigerator, pay, if you want bed linen, you can't even open the room, but for a reward they are ready to provide another key that will open everything. The food is terrible, the chicken was burning dry, the salads are full, flies are flying everywhere on the dishes and sitting in open plates. Of fruits except melons and half-baked bananas, nothing. Drinks in small cups are not given more than two in hand, you have to constantly approach them to quench your thirst. The rooms have shabby furniture, the rooms themselves are poorly cleaned, the refrigerator in the room is dirty. The attitude towards us towards Russians is not ice....
The hotel is not new. The rooms are neat, but the bathrooms are in poor condition. The beach is clean, cleaned every hour. The rooms are cleaned daily: water is brought, the bed is made, urine is released, but a dirty towel, laid on the floor, was carefully rolled up and put on a shelf.
I was very upset by racial inequality. The restaurant is on 2 levels. 1 is conditionally intended for Muslims, but they do not use it and go to the 2nd. As a result, everything is packed on the 2nd level, there are no seats, no plates, there is a queue for food. We went down to the 1st level and were persistently asked to leave. At a time when Muslims are not asked to leave from the 2nd level. That's such an injustice. Wi-fi is very weak and works only at the reception and only when there are few people there: early in the morning or late at night. The animation is not active. The food is monotonous: chicken, sometimes beef, battered fish, cucumbers, tomatoes, lettuce. In the morning, amlet, pancakes, vegetables. From fruits: dates, grapes. Melon, watermelon. The pastries are delicious. Instant coffee.
Horror, the dirtiest place.At the entrance to the hotel, dirty windows immediately catch your eye. There are rooms, but they are not populated, then dragged around the hotel looking for a suitable room.Grc is everywhere.Curtains, sanitary towels and everything stinks. There is nothing from the word at all in the hotel!!!!! There are tiny tubes of detergents in the room that are not clear for the shower, there are no brushes, they do not give a bathrobe and slippers either.The food is terrible, itchier than at the train station in Mukhosransk.People are standing in line behind her, there is no place to sit, appliances are handed out with their hands, napkins are the same.Breakfast is very early, at 19 you will no longer be fed and the appliances will not be given. There are no discos, animations on the territory, there is only one bar and it is paid.There is no microwave at all.There are shops on the territory where they are blatantly ripped off.Sim cards are sold for 2 dollars, but in the morning you will no longer have a connection.The only good beach and pool.There is no famous water park, there are three broken slides.The deck chairs are dirty and broken, the mattresses are in terrible condition.It's not a 5* hotel, it's a migrant hostel and the smell matches. It's not even worth your budget money at all. But you will not be able to relax on a budget, you will spend everything on mobile communication, so as not to go crazy with boredom, you will go on excursions or to the city, but it also costs money.You won't be able to drink either, everything is paid.The most terrible hotel!!!!!!!
We are in this Terrible 5 (zero ) star hotel . We leave tomorrow on November 4, 2021. A suite with a sea view was paid for ! We arrived late on October 27 , settled in the main building , where the reception is located . We went to bed with the air conditioner , it rattled a lot , but it was stuffy and therefore we decided not to turn it off ! But, even after a tiring journey, we could not fall asleep from the noise of the air conditioner, we decided to turn it off! To my great surprise, our air conditioner turned off and the sound did not! Moreover , it was still with vibration !!! We called a representative at 2 a.m. , we ask why he is making so much noise , and he, what do you want, there is a common air conditioner above you on the roof, serving half of the building !!! That's how our vacation started! The next day, for a bribe of $ 100, they changed our room in another building , everything seems to be fine , but not everything) The refrigerator was broken in the room and the TV was not working , there was no Russian Channel. When the hotel is loaded - 80% by people from Russia ! On the third day, for small foreign currency investments, all issues were resolved !!! It 's on vacation, so to speak !!! And now the most important thing that people write about above is About NUTRITION!!!! I'll tell you HONESTLY, in our roadside cafes, truckers are fed a hundred times tastier than here!!! There is no food on the menu for almost half of what should be in the standard 5-star hotel. And what you have, you just won't cram into yourself (well, except for cakes, you can also have them with Tea) everything is so not tasty and cold!!! It 's just an abomination !!! Now I decided to write , because my patience has already burst from such a situation ! I took two pieces of chicken for lunch and went over to get the noodles , which had already been boiled and the man was warming them in boiling water . So he lowered it and took it out , it didn 't even get a degree warmer , sprinkled with cheese , it didn 't even melt . The chicken is dry , boiled , cold tasteless , terrible !!! And every day there is practically one assortment - goulash , dry chicken , undercooked fish! That's it!!! That's It!!! One thing saves, to the right of their beach, opposite the abandoned hotel is a beautiful reef with fish!!! If not for that, then the full ...,,,,))) Yes , I also forgot , we are going to the old town for dinner on the third day . Meat and fish restaurant , very tasty !!! Dinner for two is about $ 25 , taxi 12-14 round trip ! I think this is the way out of the situation!!!
A good hotel when there are no locals, in December everything was fine now the locals came and the hotel turned into a 💩 the food is so-so, they impose on foreigners as if their mother was sold for a piece of meat with a face as if his family is enslaved for this meat and when their friends come up they start licking their ass from the advantages only the sea is really good
Alas, all the negative reviews turned out to be true. Everything is bad: the food is disgusting, according to the "thank you for being alive" system; dirt is everywhere, both in the rooms and on the beach (fortunately, I did not have to see such broken-down sunbeds and mattresses), and in the dining room, it's scary to go to the kids' club; hordes of mosquitoes and flies; disgusting beer and coffee(in fact, they simply do not exist), the attitude of the staff is boorish, even contemptuous. It was the first time I came across the fact that the hotel staff despises you just because you decided to come to this hotel. Well, the reef somehow did not surprise, we expected more.
I recommend avoiding this hotel! The certificate is 3 stars, the tour operator presents 5 stars. There is no service, the food is terrible, there is dirt everywhere. It's dirty to the point where there's nowhere to put things. Everything is dusty , the rooms are not cleaned . There are no slippers , no brushes , no towels . The drinks are poor and pour 100 grams into a plastic cup. And I'm serious. Beer is 100 grams... everything is 100 grams. Avoid this place. For this money, you can find a good hotel. Actually, this is everyone's business, but I had to look for a normal hotel after one night. And pay separately. Avoid him!
For your money, a normal hotel. The rooms are large, the food is good, the territory is huge, a good beach with fish, what else is needed for happiness)))
The worst hotel I've ever stayed in!!!!there is something to compare it with, we often rest in Egypt.the staff is rude, they save on everything, there is a shortage of food and drinks!!!The horror!!!A nightmare!!!!I'm in hell!!!!
The first impression is pleasant. It is clean, spacious, wonderful bars, good staff, there are enough dishes, there is always fish or chicken. But then they started pouring tea into paper cups, and their own volleyball broke. The hotel could not offer its own ball, tennis balls, new darts for darts. The animators stopped stretching when Shira got sick.
We arrived at this hotel 7 years later, remembering how good it was to relax there earlier.. what a wonderful reef, a huge clean well-groomed area, good service. But what we saw in March 2019 pulls at best 3*, and certainly not 5*, We were very disappointed! Only there are no complaints about the reef and the fish!) The rooms were poorly cleaned, the linen was not changed in 10 days even once, although tips were left regularly (
The food was very poor and monotonous.
I had to have dinner at Nama Bay almost every evening. Dates, mangoes and strawberries also had to be bought by ourselves.. because only chopped oranges and sometimes melon were given from fruits. For 10 days they gave tuna once, there was another fish every day, but it was completely tasteless..
The meat was in the form of meatballs, cutlets, sometimes stewed.. There was even a queue for soup.. and for cucumbers)
The animation also left much to be desired.
The only vivid impression is the underwater excursions that chief lifeguard Arafat conducted on the beach reef. Thanks a lot to him! He tried to solve all the problems of vacationers quickly, efficiently, very tactfully and unobtrusively. He taught how to walk properly on a floating pantone, explained how to behave in the water next to the reef, talked about fish and corals.. I helped with the selection of masks and fins..
Excursions with the Pegasus tour operator also brightened up the rest.. Thanks to our guide Albina, who was attentive to tourists and patiently explained everything.
In general, the rest was a success, but disappointment about the changes in the hotel remained for the worse. Although the reef there is wonderful (it is among the top 10), but I probably won't choose this hotel anymore (Apparently the lack of Russian tourists affected the economic problems in this hotel and I think that the same situation exists in other hotels in Egypt.. It costs a lot of money.. or loaded by 1/3. That's the way it is.
The beach is good , the territory is beautiful, but the food is terrible every day the same dishes Wi-Fi in the main building only catches intermittently , a maximum of 3 stars, not 5 stars
We stayed at this hotel in November 2019. The sea was pleased with the variety and interesting species of fish and reefs. The beach is clean enough, but the sunbeds are in terrible condition, the backs are broken, the mattresses are worn.Beach towels are also not very fresh. Panton needs repair, many cells are broken. The territory of the hotel is well-groomed, quite green, lots of flowers. The rooms are not bad, they were cleaned every day. The room had a safe, TV, hairdryer, air conditioning. But as for nutrition, it's terrible!!! No variety in 10 days of stay. Meat in the form of meager portions of chicken and beef, which were allocated by the chefs (and this is an all-inclusive system), there was almost no fish. Powdered juices, fruits are represented by apples, oranges and bananas, sometimes dates and halva, coffee is only instant. There is no coffee machine in the hotel or in the restaurant. What was varied was the baking. There are huge queues for pancakes and eggs in the morning. We came to rest, and we weren't very interested in alcohol, but there weren't even any normal cocktails. We vacationed in different countries, but we saw this for the first time. So in general, the impression of a vacation is blurred. We were in Egypt for the first time, we will not go there anymore.
I came with my daughter to rest, the hotel itself is not bad, the terrible attitude of the staff is trying to deceive everywhere, there is no food at all until you say they do not want to clean the room, they do not want to exchange money at all, they do not rush to return the change