We had an event here in the auditorium. The staff is very friendly. There is no loitering guard with a suspicious look)).
Clean, nice, there is a restaurant.
A beautiful Stalinist building, and inside. The casino is great.
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Miss
Level 11 Local Expert
July 25, 2024
I didn't like the hotel at all, it was outdated, the bathroom and the rug were mildewed, the tulle was burnt by cigarettes, in a non-smoking room. We checked in at 14:35, we went several times and asked for a room, the water in the pool was icy, the sauna was not at all clear where, in some catacombs, until you get to the pool, you will get cold. The hammam was cold. They didn't give me a towel, they told me to take my own from the room, and in the room after the pool, what should I wipe myself with??? Wet? There is no parking. The only thing I appreciated was the iron in the room, good pillows and linen, and a delicious breakfast. But it doesn't cost 11,000 rubles.
The only thing I liked about this hotel is its close location to the train station. The rooms are clean, but the bed is ruined, the headboard is cut. They settled in the very corner with a view of the roof ... they asked to change the room, they refused! There are no complaints about the toilet and bathroom. The TV is working with a hum... the master said that you want them to be old... I mean old?! The cost of this room is not old at all. The water was given for three days, one bottle of 0.6.
A very "tired" hotel.I stayed on the recommendation of a colleague based on a hotel in another city, but the Minsk hotel frankly disappointed.And everything seems to be fine, but everything falls short.If it were three stars, I would put a five, but for five stars, it is very weak
A luxurious establishment, a good bass player-few people, the best Jacuzzi I've ever used.
The room was given a club room and it was great, you rarely find such quality traveling around the CIS
To begin with, it's not clear at all why there are 5 stars here. The interior is average, there is no parking. But the worst thing is the quality of service: they couldn't even check in at 14.00, let alone early check-in (they arrived at 13). Although many hotels are settled earlier without any problems, because check-out is before 12 and there is enough time to get out. Finally, the impression of this hut was completely spoiled by the desire of some weakly speaking Russian "administrator" to withdraw more money for the second resident. Although all the guests were indicated at the time of booking and everything was paid for before arriving at this "five-star" almshouse. Don't set foot there anymore. Service at the hostel level
We stayed at the hotel for two nights. Friendly staff. The rooms are clean. The only thing in the standard is a bedside rug and replace the chairs, they violate the stardom of the hotel. Basically, the hotel corresponds to 5 stars in terms of service and cleanliness. Spa and swimming pool. Great location. I will advise all my friends.
There is no parking. It is paid on the street, but you can only pay with a Belarusian SIM card. The breakfast is excellent, not a buffet, a la carte, to choose from.
Location and customer relations are good, but I would expect there to be carpets on the floor of the rooms, and unfortunately the heating system did not work for the first two days
Not bad, but there is not enough gloss, the building is standing, and there is no "life" in it, but you can relax well. Come, the Jacuzzi is just a fire!))
There are probably no questions about the hotel. But there is a spa area, so you need a little more attention to the service. I wish you to keep the bar at a high level.
The hotel may be good (nice, spacious rooms, friendly staff), but the service at the SPA leaves much to be desired. We waited 30 minutes for an appointment for a massage-we did not wait, we were left without a massage. The floors are slippery, if you go to the receptionists from the sauna and pool area, you may not fall very well (which happened to my spouse). The hammam works exclusively for certain programs, i.e. you just can't get into it.
To be honest, I'm disappointed. I've heard about this Turkish hotel chain and didn't think it would be so bad. The interior is chic of the 90s, the service staff is not ready to help and promptly resolve issues that arise. I couldn't set up the air conditioner, it was blowing hot air, I slept with the window open. There was something buzzing in the wall all night, I think the pipes, pillows and the bed itself were more comfortable in the army. I hope that I was so unlucky and there are good hotels in the beautiful hero city!!!
The hotel is old. The contingent (partially, but in a significant proportion) are casino gamblers and/or thirsty for nighttime pleasures. There are a lot of foreigners at the same time.
The location is perfect, the infrastructure is good (at the time when it was launched).
But here's the atmosphere and the contingent... In general, I had to move my mother from the hotel to a more decent place, without nightlife)
Expensive-rich. There are a lot of things, but not very good. Built in 38. constructivism + Stalinist classicism + in addition Asia, this is from modernity (the owner of some kind of Turks).
An old hotel in the center of Minsk. The staff and service are good, but the hotel itself requires renovation, a lot of outdated rooms both mentally and physically. The rooms, corridors and halls are gloomy, there is not enough light. The guests are specific, like their guests, you can hear everything through the walls in the rooms, especially what you would not like to listen to all night.
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Anonymous review
May 9, 2023
The staff is very polite, but the Turks talking very loudly at breakfast are very annoying, although the hotel has an executive living room, why not put them there? And there are a lot of Chinese people smoking right in the room, and they are not reprimanded or fined.
Solid 4, not 5 as on the facade and painted everywhere. Since the hotel was inscribed in Stalinka, it is obvious. The lobby area is small. And so good rooms, some kind of cosmetics. Of the small disadvantages, the bed could have been 180 cm high, there is no welcome water.
The staff at the reception is just zero.. I called to find out about the parking lot, they said drive up without any problems. As a result, we arrived and said park nearby, city parking is paid.. as it turned out later, the hotel has a territory, there are signs that there is a hotel parking lot, but it's simple why cars are not allowed there. The mir card with TF is not accepted. We need a physical one. I had to run and change the cash at the rate of +25%. A purely Turkish approach. In general, I do not recommend it. The maid on the 3rd floor is very kind, polite and helpful.