The dog had an overlap of two diseases, pyroplasmosis, and as a complication, parvovirus enteritis..It's good that I turned to 9 lives, very quickly and efficiently, without unnecessary imposed procedures, provided help, cured the family pet, and accordingly saved my heart.Special thanks to our doctor Denis Sergeevich Brylev.Thanks!I wish prosperity, success and grateful patients and clients
They sterilized the cat. Friendly, polite and competent staff, clean and bright rooms. The service is at the highest level. The cat recovered from the operation relatively quickly and felt well. Thanks Recommend 👍🏻
A lot of unnecessary fuss with writing completely unnecessary things, we only needed to check the paw for a fracture, however, 95 percent of the time we spent on things completely unrelated to the situation, the price is very high for an examination, an ordinary person is unlikely to be able to afford to take his pet there, although the doctor is a very pleasant person.
After they moved in, the staff apparently changed too. That's horrible. Employees come from the smoking room directly to the client, it is not possible to stand next to him. The doctors are rude, and they also claim that I didn't give the dog some kind of drug. I came to find out what's wrong with the dog. Good attitude and respect only at the reception. For which the girls have a lot of respect. We used to come here all the time, but now we are being serviced at another clinic.
Excellent clinic.
Excellent staff.
Kishkovich Anna Alexandrovna is simply the best person in this world! Please give her a 200% bonus <3
I immediately found a common language with my cat, Peach. Now only to her.
Thanks to Dr. Lazovsky V. R. - trouble happened to our puppy at night - qualified help was provided in a timely manner, very attentive attitude, patience, empathy from the doctor (until 4 a.m. the doctor was practically next to us). Very grateful.
Excellent clinic. They promptly helped the kitten, swallowed a long stressful thread, and pulled it out. If this had not been done, then everything could have ended badly for the cat. The doctor helped, explained everything, treated the pet carefully. Special thanks to Anastasia's therapist, a professional with a capital letter.
The clinic employs wonderful, kind and responsive people. The endoscopist is the best specialist in the country and a very kind Person with a capital letter. Thank you for your work
We went to the clinic with our youngest family member, Snowball the cat, who was in a serious condition caused by kidney damage. They were sent straight to the hospital with very poor test results. For more than three weeks, together with the Doctors, sincerely believing in success, they tried to overcome the disease. Unfortunately, the result was a difficult decision on euthanasia. But we know that the staff did everything that was possible and necessary. Therefore, we would like to express our deep gratitude for the professionalism, sincerity, sensitive, attentive and caring attitude of the administrators, doctors, all employees, the clinic management and, especially, the attending Physician - Andrey Valeryevich Getsevich, who helped us pass this stage. Success, prosperity to the clinic, more favorable outcomes, grateful patients and all the best!
Hello! I want to say a big thank you to the 9 Lives clinic. We got to the specialists by accident, we urgently needed to examine the cat. Prices at the clinic are not cheap, but there are a lot of advantages: round-the-clock reception, first-come, first-served reception, good accessibility! In one visit, we were not only examined, but also tested and had an ultrasound! Many thanks to Dr. Dmitry Badulin for his big kind heart and golden hands! He is a very pleasant polite, caring and calm person and a doctor with a capital letter! I gave all the recommendations, told everything, described, warned! I also sincerely thank Olga Sodel, who found the time and urgently organized an operation for my cat Mura. She is a doctor who knows her job 100% and is confident in what she is doing! She also gave recommendations, was in touch during the operation and even psychologically helped the owner of the cat. Dear doctors, you deserve the best and you are doing the most important work! Thank you for your golden hearts and hands! A veterinarian is one of the most humane, difficult and important professions. I bow low to you!
I want to write my first review in my life, namely about the "wonderful" surgeon Balyuk A.N. If you have a beloved pet and he needs help, then you better look for another doctor.
They found a newborn kitten on the street, immediately, as responsible people, took it to the clinic to see the state of health and get recommendations on feeding and care. During all this time, the kitten was in clinics 5 times, and not because something was wrong with him, but because we are very anxious people and wanted to make sure that the kitten was growing healthy and we were doing everything right. All the doctors said that everything is fine with the kitten, that he has a small hernia, but this does not threaten his health in any way and then such hernias are easily repaired during castration surgery.
06/12/2024 the kitten was brought to this clinic, before the arrival the kitten was active, ate well, played, crawled. They applied because the kitten did not go to the toilet during the day, which turned out to be not critical at all, and this is normal for small kittens. During the examination, the "doctor" pressed this hernia on a 15-day-old kitten with all his might!!!! The kitten screamed a lot, but this did not stop him, he said that everything was fine with the kitten, they sent us home to observe that the hernia was not growing much. I am a doctor myself, I graduated from a medical university, and I can say with confidence that it was not a pinched hernia, anticipating the clinic's response. After the reception, the kitten immediately stopped eating normally, became sluggish and died in the morning. An incompetent doctor of this clinic broke 15 days of sleepless nights, constant care, nerves and great love for the kitten. If you have a non-standard situation and you need really competent specialist help, you are definitely not here. There is no way to return the kitten, but maybe my review will be able to protect someone from such a situation.
If it were possible to put 0, I would put it.
A good veterinary clinic, which employs experts who know their business. Special thanks to the doctor Mordechko Dmitry Sergeevich for saving his beloved pet. If necessary, I will always contact
I liked the clinic. But I've only been to one doctor. At the nephrologist Dmitry Sergeevich Morchenko. My cat has kidney problems, with severe seizures. She has kidney stones and ureters like in the Ural Mountains. But she feels much better. And she behaves more calmly after the reception, he knows how to communicate with cats, this is very important. And the treatment was prescribed from 2 drugs, not 5, which are unrealistic to cram into some animals.
The prices for services are probably slightly higher than in the previous clinic (it is not cheap). But all the amounts were discussed with me before each service was provided.
My only wish is that the services should also be separately prescribed in the receipt, and not the general receipt.
Despite the sad end of the story, I still want to express my gratitude to the clinic, and especially to Olga Alexandrovna Sodel (who was constantly in touch day and night and gave solutions) and to the doctor Dmitry Sergeevich it seems (who chewed and put everything on the shelves with the cat and what are the real forecasts). For trying to support (and not only them, but also other doctors) in a difficult situation until the very end.
In September, they fought for the life of my cat Ginger for 10 days, but unfortunately they could not save him.
All the staff, from administrators to doctors, really tried to help him, answered all questions day and night, always tried to behave as correctly, politely and professionally as possible.
I don't know if the situation could have turned out differently (I think not). However, in those circumstances, everyone did their best to help my fluffy sun.
p.s. To everyone who will read this review, I advise you just not to forget to bring your pet to the "diagnosis" at least once a year, even if he is still very small and seemingly healthy. After all, he will never tell you and maybe not even show you that he has a pain.
Success to the clinic. And I wish those who read the comments to always rely on common sense))
Dear doctors of the clinic 9 lives!
DENIS BRYLEV, therapist;
OLGA SODEL Head of the hospital;
ANASTASIA SHAGRAI;
ANASTASIA SEMENOVA, therapist;
DMITRY MORDECHKO, nephrourologist;
VLADISLAV SIVAK, therapist;
VICTOR LAZOVSKY, Senior Therapist
From the bottom of my heart, I express my sincere gratitude and deep respect to you for your invaluable work. dedication, professionalism and care shown towards my pet, for psychological support to me personally.
You face difficult situations on a daily basis, showing patience, compassion and skill to help our four-legged friends. Thanks to your attention and care, many animals get a chance for a healthy and happy life. Thank you for your dedication, for being always ready to help and for your concern for the fate of our pets. Your work makes the world a better and kinder place.
I want to express my special gratitude:
- DENIS BRYLEV, the first doctor to whom we got an appointment. Thank you for saving our pet in a critical situation. Your knowledge, skills and prompt actions have given our pet a second chance at life. I am eternally grateful to you for this.
- OLGA SODEL, thank you for your work and invaluable psychological support when we went to the clinic at night. Your attention, kindness and ability to calm not only the animals, but also their owners, helped us cope with our worries and anxieties.
- VICTORIA KRISKO, the administrator.
Thanks to your attention and care, every visit to the clinic becomes less stressful and more enjoyable. Your work plays an important role in creating a comfortable and friendly atmosphere.
The diagnosis was made correctly and in a timely manner, which can be judged because my cat is already on the mend. We found our doctor and our clinic. Once again, thank you all very much.
We are always serviced at the clinic "9 lives" (we do vaccinations, etc.).
I really like the clinic!
The dog needed an operation, was very worried, we consulted Balyuk Andrey Nikolaevich, he was very kind to himself and my soul immediately fell to him, it was decided that we would operate only with him! On the day of the operation, the dog was brought, Andrey Nikolaevich calmed me down and supported me very much, because I was worried when I gave the dog into his hands, my soul became calmer, and I was sure that everything would be fine. They performed the operation , prescribed the necessary recommendations and were observed by Andrey Nikolaevich.
Now the dog is happy and healthy!
I want to express my great gratitude to Balyuk Andrey Nikolaevich! A man and a doctor with a capital letter! Thanks a lot to him! I really want as many doctors with such professionalism, sociability, responsiveness and kindness as possible!
Many thanks to the administrator Zhanna for her professionalism, assistance and special thanks for the human attitude. Thank you for your support and, I would say, psychological help. We will come to you tomorrow)))
Balyuk A. N. is a narrow specialist
This clinic saved us. we arrived late in the evening, we had to wait, but that's okay, we had to save the cat, his ureter was clogged with sand. at the state clinic, we were kicked off the next day, so there was nowhere to pull.the doctor is excellent, although young, but he turned out to be very experienced, helped the pet and gave recommendations
I want to express my immense gratitude to the entire staff of the clinic, even though they say that there is nothing to thank for. For almost a week they fought for the life of my cat, but unfortunately they could not save her.
All the staff from the administrators to the doctors and even the heads of the doctor really tried to help her, answered all my questions day and night, always tried to behave as correctly, politely and professionally as possible.
Special thanks to doctor Olga Sodel and surgeon Anna Kuchma for supporting us until the very end.
P.S. To anyone who will read negative reviews about this clinic, it is better to think once again about your pet and remember every last detail about how he behaved recently instead of empty swearing, insults and indignation. This way you can save his life and save your time and money. Although you can still earn money, but no one will return the health and life of your beloved pet.
And do not forget to bring your pet to the "diagnosis" at least once a year, because he will never tell you and may not even show that he has something in pain.
I didn't like the clinic terribly. We went to a doctor's consultation, had an ultrasound, but I never heard the diagnosis. But I didn't like them in general - the prices are high, but they save on everything. The vet clinic resembles the cheapest office. I didn't see the treatment room - the blood was taken right in the corner of the therapist, they didn't even put a disposable diaper on. There was also no appropriate equipped place. The test tubes were falling-it's good that at least they weren't with blood. When the injection was given, the doctor went to another office, took the medicine there and returned through the corridor. If an assistant came to take the blood, who held the cat, then I had to hold it when I was injected, and, of course, the cat scratched me. To which the doctor calmly replied that it was very unexpected. Although I said before that the injection was very unpleasant. My wound was treated only after my request with Chlorhexidine and they didn't even find a normal patch. Now about the ultrasound room. The same office, only the phone and the couch were added. The doctor does not even have a table near the device where you can put and put the necessary materials - everything is on the windowsill. Animals are wiped after ultrasound with the cheapest toilet paper, not even paper towels. I would understand if such conditions were in a budget clinic somewhere in the district center. But this is Minsk and the price category of this vet clinic is quite high. And I really didn't like the article on the site where they justify their high prices. I didn't see any of their advantages. The diagnosis was not made, and the conditions, in my opinion, do not meet the sanitary requirements for the organization of veterinary services.
Many thanks to Dmitry Badulin and Anna Kishkovich, real professionals, not only found an approach to the dog, but fell in love with him)
Greetings from Barney)
On the night of 06.05-07.05, they turned to the clinic "Nine Lives". For the first time, our pet needed the help of a veterinarian.
- We would like to express our great gratitude to: Selyuk Anastasia Andreevna and Kishkovich Anna Alexandrovna, for their professionalism and courtesy to the pet and to us (even though it was 3 a.m. on the street). I ask the administration to encourage these employees🙂
We were at the reception with a cat from the wonderful Dr. Dmitry Sergeevich Mordechko! The man is a master of his craft, helped the cat quickly and efficiently (there was urolithiasis with urinary retention), moreover, we also communicated with him completely free of charge after the reception, he sincerely worried about our pet! I recommend both the clinic and this wonderful specialist to everyone!
And me again. And again we had, if not a disaster, as with our dog, then a terribly unpleasant situation, frightening, seemingly hopeless, because we did not stop treating our cat in the state, she vomited from morning to evening and from evening to morning. While the cat was undergoing treatment, everything was fine, as soon as the treatment was over, everything started over. IVs, injections, pills. Nothing helped. The cat wasn't even diagnosed there. We turned to the guardian angel of our Lucas, who returned him from the other world (above there is my review about that situation). Sodel to Olga Alexandrovna. The treatment lasted a long and painful time. There were kickbacks. But because the diagnosis was made and the correct way of treatment was understood . As a result, I am proud and happy to say that our Mia has been in stable remission for two months. And she already weighs 3.700. her fur glitters and pleases us with her excellent appetite! Once again, I want to thank the wonderful doctor, an exceptional person, Olga Alexandrovna Sodel! May luck never leave you and your patients make you happy!
I am very grateful to the clinic staff for their friendly, competent, professional attitude towards my dog. We got to the clinic at night, after my dog was hit by a car, we were received in a timely manner, provided all the necessary assistance, after which they placed us in a hospital, told about the consequences and what could happen next. The dog spent 3 days in the hospital and we took our baby home, absolutely healthy. Everyone writes about the cost here, but I would like to ask people, have you applied to other clinics? There, the cost per day starts from 800 rubles, this is with minimal expenses, but here we paid about 300 to 500 rubles per day and this is already with examinations and analyzes, and believe me we had a lot of them!!!
Every evening we sent invoices in which all manipulations were indicated.
Everything is clear and competent.
I want to express my gratitude to Kuchma Anna and Olga Sodel, as well as to all the staff who saved and helped us!
Thank you so much for your hard work and for being with us in a difficult moment, you make this world a kinder and better place.
Terrible vet clinic! We lost our dog, an American akita, after eye surgery! I will always write about it! The dog died 2 months later! It's been a month and a half since his death, we still can't believe it! Only then did we think about the autopsy... God forbid to get to such doctors!
The clinic is good, I do not argue, the doctors are all professionals. I treated the cat myself, I also advised her to everyone. And not so long ago, my aunt turned to the dog, the dog was found to have a malignant tumor, unfortunately I had to resort to euthanasia, because the animal was suffering. My aunt agreed to an individual cremation, the clinic said they would call within 3 days to collect the ashes, the call was never received, they called themselves, replied that they had cremated with all the animals and apologized and would refund the money. It was the first pet and a beloved family member, they wanted to take the ashes of their pet to sow the ashes and plant a tree as a souvenir, but unfortunately this is no longer possible thanks to this clinic. If they had known that there would be such an outcome, the calf would have been taken away immediately. So, keep in mind that such a situation can happen. Just a question, when were you going to report that the animal was cremated in a common cauldron, given that individual cremation was paid for?
Good afternoon! I want to thank the doctor Anastasia Andreevna Selyuk, her assistant and the administrator, who work on 05/28/2024 after 21-00 with my little cat Bonya for understanding, patience, assistance to my little friend, for the preserved eye and eyesight, for detailed and clear recommendations, and, especially, for your sensitive and kind hearts. For the fact that the doctor did not refuse admission, even though her working hours were over.
More grateful and recovering patients to you).
The doctors helped a lot and, in principle, everyone who works there, a dog gave birth, almost a day there, everyone is very friendly, pleasant.We got into the situation, did everything as it should be, taking our time, explaining.Thanks
The first time I had to go to the clinic for the most terrible reason - the euthanasia of my beloved cat. The procedure was performed at home by Alexey Klyantsevich. Thank him very much for his professionalism and tact! It won't hurt or feel bad anymore..
The second pet was taken for cleaning and tooth extraction. Many thanks to Viktor Lazovsky. Only a great professional in his field can hold a reception with such ease, dexterity and humor. Thank you so much for your work!
Never bring your pets here!
If you want him to die and leave all his money, then you're welcome!
Perhaps this clinic is in simple cases, such as anointing a wound, treating an ear and normally. Otherwise, it's disgusting.
The cat was brought in at night , she lost her appetite , sluggish .
They brought me to the night room , no ultrasound , did nothing, took tests , thank you for that . There was a payment with 70% + . ( they gave about 245 rubles.)
They advised to put him in a hospital .
According to the tests, it showed very poor results, the kidneys said, the cat is young 6 years old.
Well , we believed it , they put us in the hospital for 300 rubles a day . In the hope that professionals work there.
They told her to arrive at 13:00 the next day , that her doctor would be there.
We arrived , waited another hour for someone to come out at least .
He came out, he says it's not the kidneys, he says the rupture of the urinary tract. Although it couldn 't be , no one had ever beaten her or anything like that .
I went alone at night, arrived with a girl in the afternoon.
The girl immediately felt something wrong from the situation , from all these stories . They say everything is bad, an urgent operation is needed! Operation 900, 1000 rubles.
We start to think, we went out , called alfa-med, they tell us the operation is 400 rubles.
Without hesitation , we say give the cat away , we're going to another clinic .
Before that, the doctors were also told that the cat often had a rash on her stomach , and the last time we anointed it with another cream , she probably licked it off and poisoning started. This was not accepted into the version!
We wait another 40 minutes for the cat to be given to us (although they said the bill was for minutes) .
The invoice is 470 rubles . I ask what was included in the 300 rubles . Which were announced. Bae me, they still counted everyone there! You warn me that for making an incorrect diagnosis and all that, you still take money.!
We take the cat and rush to alpha,
We are accepted, everyone is carefully examined by ultrasound, and what do you think! All the bubbles are intact, no tears!
The burn from the cream of the esophagus! You understand , the esophagus !
You stupid doctors who just took away precious hours of life!
You would have cut her up and she would have died anyway, the way you misplaced everything!(but you would still earn 1000 rubles.) She just needed to reduce the acidity and put ivs for inflammation and painkillers! You were just torturing her!
As a result, alpha began to do everything to save the esophagus , they left it in the hospital . But it was already too late ! In the morning, my girl left!
Thank you 9 lives (it's better for you to call yourself 1 life and that's not accurate!) It 's not in vain that you sell urns right away ! For just keeping the cat , and if we agreed and believed you that it needed to be cut , then just for killing ! I wish you to close down and never work again!
I visited the clinic to buy the drug, opening the door, a terrible smell of fish hit me in the nose, going to the reception, I watched the picture as the receptionist ate a smelly squid!!!!
Equip a place for your employees to eat!!!!!
We asked for an urgent question - they explained everything on the phone how to act when they arrived - they took it quite quickly, did everything necessary. I liked the attitude.
We got here on Saturday with a suspected fractured paw in a York puppy. Before that, we visited 3 clinics: either the traumatologist is not present on Saturday, or there is no X-ray in the clinic. Of course, I had to wait an hour and a half, because there were no records
The flow of customers is huge
The most expensive and the most terrible clinic. They give the owner hope that he will live even if they see that he is not a tenant. Pumping out money. My beloved cat, after their drip, meowed all night and his paws refused. I had to go to another clinic to be put down. I couldn't bear to watch him suffer.
My cat Murzik got sick, couldn't go to the toilet. It's night outside. What a blessing that the vet clinic "9 lives" is nearby and works around the clock. I was afraid that it would be difficult to cope with the cat, because thrown out into the street by the previous owners and having lived in fear for some time, the cat did not trust people. He was afraid to sit in my arms, scratched and ran away. But in the capable hands of the veterinarians, no matter how hard he tried to escape, his bladder was emptied. Apparently, feeling relieved, Murzik realized that he was being helped and calmed down. They gave me recommendations, explained everything in detail, and taught me how to give pills correctly. During the next visits to the clinic, the cat behaved more calmly, did not break out. And he began to treat me with confidence, he comes to my hands. Murzik is feeling well now, I am following the nutrition recommendations, but the cat will continue to be monitored. I would like to express my deep gratitude to the veterinarians who conducted the examination, Andrey Getsevich, Olga Sodal and Roman Tchertopalov. Thank you so much for their professionalism. I believe that only through patience and attentive, gentle attitude towards the animal could such changes occur in the behavior of the cat and in his well-being.
Be sure to pay attention to the invoice, they added two extra services to us there, which are included in the main service provided. They didn't even apologize for having to go back to them for the recalculation and spend time on it.
We would like to express our gratitude to Dr. Lazovsky Viktor Rostislavovich for the timely and qualified assistance provided to our pet named Tolik :)) And for the most pleasant human attitude.
Good afternoon. They charge a lot of money for the fact that you have already gone up to the third floor, there is no point in treatment.
The operation was performed on the dog and cat very badly, of poor quality, but they are just mad. People, don't come there.
In short: it was at night. Instead of the promised wait of one and a half to two hours, I waited three. No one came up and said how much longer to wait. To the question: "when will the doctor see us?", we were answered: "soon." 30 minutes after "soon" we left. In terms of customer orientation and service, everything is more than sad.
We brought our dog after surgery from another clinic with no chance of recovery. You turned out to be the only clinic that gave us this chance. Our whole family is grateful to you for your efficiency, professionalism, complicity and compassion. We were provided with qualified medical care at the highest level. I was pleasantly surprised by the individual approach to each patient. Our dog was in a round-the-clock hospital for several days under the supervision of highly qualified specialists, which allowed us to save our pet's life. We would like to express our special gratitude to Anna Kuchma, Olga Sodel and Dmyria Mordechko for their professionalism, competence and dedication to their work. By bringing our dog back to life, you have brought life, joy and smiles back to our family.
Thank you for your hard work.
The 'Frost' family and their pet 'Choyce'.
On 04/17/2024, we applied to the veterinary clinic urgently at night. My beloved dog was given emergency help, and my sister and I were calmed down. Many thanks to Anna Petrovna Kuchma and all the staff working that shift.
A spacious waiting room, a beautiful and cozy place. Polite staff.
Responsive, competent doctors, my pets' favorite clinic.
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Anonymous review
May 9, 2024
The staff of the clinic, all whom I even met in the corridor on May 8, thank you very much for your work, you are simply the best, kind and humane people of your profession. You have such wonderful people working for you, I just envy you.
It's just a terrible attitude of doctors, the exact reason was not revealed and they wanted to put the dog down, took him to another clinic, prescribed medicine and the dog will still live if you want your pet to be killed ahead of time here!
Thank you very much to the vet clinic of 9 lives. We are glad that in case of anything, is there a clinic that we can trust and where we can bring our cat. Special thanks to Mikhail Kulakovich, a very pleasant, animal-loving, highly qualified doctor.
We highly recommend it)
The prices are sky-high, some deer threw the cat off the 8th floor, she was all injured. we decided not to torture the animal and put it to sleep. 170r 170karl! For 1 injection.....it may be the same everywhere, but it seems to me that this is too much.
prices are through the roof. Veterinarians are overtaking dentists. It shouldn't be like this. To save your favorite animal, you have to be a millionaire. Prices are not compatible with the standard of living.