Fly One
651 review
June 11, 2023
The only plus is that we flew!!! Thank God, thank them for that!!
That's where the advantages end!
Have you ever heard of paid registration???? I am an active user of air travel, but this is the first time I have learned about such a "brilliant innovation". I bought an already not cheap ticket, and at the airport I had to pay another 3,500 rubles for registration! The flight was delayed.
Some negative impressions, I do not recommend it!!!
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5
June 22, 2023
We bought tickets Milan-Yerevan -Moscow
There is hand luggage in one ticket, and luggage and hand luggage in the other.
They said at the check-in that there was no luggage or hand luggage on the tickets. They made me pay 120 euros extra for my luggage.
35 euros were charged for registration from everyone, you see, it was necessary to register on the site in advance, although the site itself did not work!
And in the end, after paying for the luggage, they lost it, and it was already the 5th day, but there is still no luggage!!!!
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5
July 20, 2024
The ships are old, everything is paid, the seats are narrow ...
In general, if there is an alternative, then fly with another company
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3
April 29, 2023
The plane did not have a paid 25G seat purchased on the website..as a result, my mother was put in a vacant, unsold place, separate from me. The luggage racks at the top of the seat are all occupied by other people's things, there is nowhere to put your hand luggage. The aisle of the plane is very narrow, you can not separate from the flight attendants, the toilet at the back of the plane did not work and everyone was crowding in the aisle in a huge queue to get off at the beginning of the plane.Flight attendants do not speak Russian well or at all. if the plane is delayed for more than 40 minutes!!! not even a glass of water is offered for free. Everything is paid!
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8
March 13, 2023
The worst airline! I paid an additional fare with my luggage. The front desk asked about online registration. There should have been a letter in the mail. I'm checking my mail, there's no letter. Only one letter about booking a ticket. Online check-in starts 24 hours in advance and closes 4 hours before departure. As a result, they refused to register until I pay 30 euros for each passenger. I have experience flying on a very large number of airlines. From Russian, to European and American, including low-cost airlines. At all, if you purchase an additional fare, check-in at the airport.
But not "these" ones.
When asked why there was no letter in the mail, they said that they did not know if it should have come.
In addition, there is no food on the plane and even water for money.
I strongly do NOT recommend it!
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12
1
March 30, 2023
The worst airline I've ever seen.
They do not send notifications by e-mail.
When registering at the reception, money is required if there is no online registration.
15 people were forced to wait for the online registration to end, and only then for additional money (well, to understand that the ticket was bought for 1.5 months - it was not even in my mind that there would not be enough seats)
At the same time, the flight was delayed for an hour and a half, they checked whether there would be seats for people with tickets, but not online registered ones.
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9
April 28, 2023
The most terrible airline. Be careful with registration. It ends in an hour. There is no such information anywhere and no one warns. And online registration ends in 4 hours.If you haven't registered online. Then be at the airport in 2 hours. Since this company has eternal incidents. The smartest airline. They take advantage of the fact that now people have no choice.I have to fly this one. But when other companies return to this one, I do not set foot.
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7
June 1, 2024
One minus! They didn't feed me, the flight with transfers took about 13 hours. Of course, people are hungry.
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3
4
April 1, 2023
The worst airline, - the flight was supposed to be 03/27/2023 Moscow -Yerevan, the flight was canceled, the notification was sent only by mail, even though I left a phone number. Also, the selected seats were paid separately, after the date was postponed to 29.03, the seats were determined by the airline itself.. there is no one to contact in Moscow!! On the day of departure, we again learned about the change in departure time (and by combining with another flight), the departure was postponed 3 HOURS earlier from the scheduled time. On the way back, they demanded to pay 10,000 AMD (1200 rub.) for registration and the flight was delayed. I fly quite often and this is my first review
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8
October 9, 2023
Tickets were bought to take a walk on the weekend of 6.10.23 and 9.10.23 St. Petersburg-Yerevan-St. Petersburg
2 days before departure, we were notified that the flight was postponed for a day from October 6 to October 7! I had to look for other tickets. I left Russia
and the return flight was also delayed for an hour
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3
1
September 9, 2023
Our paid reservation of improved seats flew off at the airport of Armenia. They offered to pay about 10,000rubles again, after our dissatisfaction, they lowered the price and had to pay 5,000 rubles again for seats, paying for seats without options, as they are traded on the market! I've never met a more lame relationship…
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5
July 7, 2024
7000 for registration, taking into account pre-purchased seats and two bags-this is strong)))
I will never fly more than fly one
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3
May 18, 2023
The most terrible airline! Don't take tickets. I took a ticket a month in advance, and only upon arrival at the airport I found out that the flight was canceled. There was no notification and no changes. As a result, I found myself in an unfamiliar airport without communication, the window with
the representative office was closed and no one was there! After a while, I found the same guys running around the airport. As a result, the flight was merged
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8
August 10, 2022
Everything was clear with registration and additional payment in advance, you just need to read carefully when booking tickets. An additional payment for everything is a feature of low-cost airlines. There were no problems with hand luggage, we walked calmly with backpacks, we were slowed down only by an obvious overkill. On the plane from Moscow to Yerevan and from Yerevan to Chisinau and back the same route was fed (a bun with chicken or cheese to choose from) and watered (water was with or without gas) for which the second star. But...
4 flights out of 4 took off late. No alerts, nothing, people just stood and waited for the start of the landing in the unknown. It's not very pleasant.
The fleet. The 320 airbuses flying between Chisinau and Yerevan are not bad. The seats are wide enough and the distance between the rows is normal. But... A Boeing 737-500, built in the 90s, flew from Yerevan to Moscow, the poor guy barely got off the ground and then not the first time. And the way he was shaking when climbing made him cross himself, even an atheist. Narrow seats, not comfortable, knees rest against the seat in front, the aisles are narrow. Ventilation for Two. At least the crew is friendly.
And all this is fun for the price of Aeroflot.
So, if you have a lot of time, nerves of steel, and you just want something unpredictable, then you are here. My opinion is that all flights should be as accurate as possible and completed on time. All information should be transparent and understandable to the average layman. The fleet must match the ticket price.
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37
2
June 26, 2023
Terrible company!!!
They constantly reschedule the flight, you get on the money.
We flew from Chisinau to Moscow via Turkey and Turkey.our flight from Chisinau was canceled and we got on the money for 20t.₽.😡
They constantly find fault with the size of hand luggage and handbags.
And now there is a shortage of water, they give a glass of water on board, it's a shame and it's not just them.
Russian companies have the same thing..
The poor have become impoverished.
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5
July 1, 2024
They trick people with cheap moves. I will never buy tickets from your company again
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3
3
May 19, 2023
People be reasonable, never, you hear, never contact this airline!!!!!!you will lose money, time, nerves, luggage, and health.You will be outraged, they will send you, they will insult you, they will please you that you will not fly away, in the end you will pay even more or stay at the airport, and everyone does not care about your problems, transfers that you do not have time to go somewhere completely ignore, pay the dough, and then no one is responsible for anything, you will never return the money!!!! Be prudent and avoid this airline 10 dear
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8
September 8, 2023
The company flies from Moscow with a transfer in Armenia, only for this 3 stars, as they are the only ones that give the opportunity to fly in some directions. I flew 2 times, back and forth with an hour transfer in Yerevan. Both times the first part of the flight was an hour late and both times the plane was waiting for us at the transfer. As a result, normal impressions, there are old planes, there are in good condition, no one looked at hand luggage, many of them had much more than what was stated on the site. It is necessary to register a day in advance, otherwise you will need to pay extra at the airport. If the fare is without luggage, then you can immediately go to the boarding gate with a printed boarding pass, without standing in line at the check-in desk.
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1
8
October 13, 2023
Guys, I don't recommend it!!!! There is no free registration!!!! The minimum registration size is 15evro, the maximum is 30evro. The planes are old, terrible and not comfortable!!!! Not an airline, but scammers!!!!
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4
1
August 24, 2024
They tore my backpack at the Yerevan airport with their luggage check counter. Is it that hard to spin it? Or make this rack safer? It's good that the bolt didn't hit or break the laptop. Passengers departing from Zvarnots, be careful.
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5
November 6, 2023
I flew with Fluon. but the most important thing was trying to register, he barked, they wrote to me on the website YOUR TICKET is REGISTERED. When it was my turn at the reception desk, I was charged 30 euros.Be CAREFUL
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5
June 8, 2023
Good day! It 's a complete scam ! Even the airport staff confirmed that passengers always have this problem! Online registration is received only after the registration is already closed and you have to pay for registration again!!! The horror!!! I do not recommend it!!!!
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5
May 27, 2023
Terrible airline! We flew from Yerevan to Sochi, printed out a ticket for 2500 rubles, since we allegedly need to register online, the notification did not come to my mail and other passengers! They paid 5,000rubles for two of them. This airline has ruined all our vacation experiences! Read more reviews on Tripadvisor, we are not the only ones, just a divorce for money! Shame on such an airline!!!
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3
April 20, 2023
I bought a ticket in advance, 2 months in advance!The flight was canceled at 3:45 on 22.04, postponed 1.5 days ahead to 23.04 at 16:00!I didn't have time to make the connection, I had to pay 20,000rubles and fly earlier at 16:00 on 04/21 and hang out at the airport for 18 hours until the next flight!The most disgusting service and experience!I strongly do not recommend it! You can use this Flyone airline if you have an unlimited amount of time, nerves and money!It's ugly.
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7
September 13, 2023
I am writing a review for those people who bought tickets for this car, read the reviews and got scared😁
We traveled along the St. Petersburg-Yerevan-Paris route on 09/12/2023 and I want to say everything went well! We registered online ourselves, the main thing is to print out the boarding passes, they come to the post office, add.You can pay for a piece of luggage on the website. Everything was polite at the check-in desk - both boarding passes were printed at once, so the flight was in transit.
Among the disadvantages, the flight was delayed for 1.5 hours, BUT in our case, the next flight on the Yerevan-Paris route was also delayed.
There is no food on board the planes, the menu is quite meager. But in modern realities, getting somewhere with a low-cost airline, you don't pay attention to it.
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2
6
March 3, 2023
The horror! The most disgusting airline!
They're ripping off money for nothing!
"For check-in" they demanded 3000 rubles. Already at the airport!!!
There was no warning about this either when booking tickets or in the accompanying documents that came in the mail!!! We have been flying for so many years, this is the first time we have encountered such lawlessness!
Disgusting attitude! A person may simply not have the necessary amount of money with them!
I trusted the Aviasales website, I was sure that everything was checked there and everything was fair, but it turned out to be a mistake!
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10
July 31, 2023
Complete disregard for any deadlines and for passengers in general. And I also always thought that such reviews were just an emotional exaggeration, until I felt everything the hard way. Now I regret that I did not read a ton of negative reviews before buying tickets.
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5
May 18, 2023
When boarding the plane, it turned out that they had to pay 7,000 rubles for registration. The site says that I can do it online, but it doesn't say that there is such a large amount of money on the spot. We were at Vnukovo airport . The girl with red hair communicated exclusively in raised tones and almost obscenities . It 's a pity to even put one star . 💩
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6
August 29, 2024
If it is possible to choose another airline, do not spare money, your nerves will be stronger.
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7
October 13, 2023
Tickets are cheap, but it's just a divorce... They charge a lot of money for check-in at the airport counter… So the tickets are not so cheap… Water on board is paid, 200 rubles a sip. I do not recommend it!!
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4
June 1, 2023
For the first time, my father flew with this company from Sochi to Yerevan!! Why the hell is there no letter and there is no clear and precise information that check-in costs 3,000rubles at the airport!!!!!!!!!!!
No registration letter, no information came across that you need to register online for free!!!
It's a scam and a scam as usual!
5,500 tickets and 3,000 registration!!!
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4
March 26, 2023
The worst airline I've ever seen!
There is a problem at every step!
Flights are cancelled in one day.
I specially bought flights with a minimum transfer. They changed the flight with a transfer of 25 hours!!! And we are with 2 small children!
I paid for the luggage, there is proof. The front desk was forced to pay for the luggage again anyway!
Additional expenses - $ 250!
Terrible job on the ground. The crew is working well in the sky.
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8
April 13, 2023
The company is terrible. The flight was delayed for 9 hours. The most interesting thing is that they lie. The plane was supposed to take off at 5 a.m., in fact it took off at 14-50. Everything is good on the site, but in fact everything is bad. They don't pick up the phone when you call. They don't explain anything. The planes are being combined, and even they are being delayed. PEOPLE NEED TO KEEP FLYING. Thanks to this company, people don't get on their next flight. NEVER USE THE SERVICES OF THIS COMPANY
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5
April 5, 2023
If you want to spend a day at the airport, lose all connecting flights, then you definitely have no words for this airline company, they do what they want, and then just representatives of the airline company hide. I will keep silent about registration, 2 hours of time to register online))) I'm still lucky))) it gives out a bunch of errors so that registration is paid.
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10
July 4, 2023
the most responsible campaign I've seen
is just some kind of kashmar for registration at the airport they asked for another 3,500 rubles. which was half the price of the ticket I purchased
I do not recommend this airline to anyone and I will never fly again in my life. Take it off
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5
1
November 7, 2023
We flew to Armenia. The delay of the plane is a maximum of half an hour. But registration is free. People who do not know do not need to write that there are additional levies 😜
I liked everything!
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6
December 24, 2022
If it would be possible to put a zero, I would put it. The worst airline I've ever met. The delay was 13 hours. Upon registration, we learned that online registration is paid. When receiving the luggage, there was an excess of 2 kg, we were not warned that there was an excess, the luggage was taken away. We didn't have any hand luggage, we could get these things and take them with us on the plane. They took the documents and, when issuing boarding passes, presented a payment for 6,600 rubles. When demanding to return the luggage to remove 2 kg from there, they said it was too late, and the girl who took the luggage forwarded all questions to the one who accepted the payment. I do not recommend it, in any case, do not take tickets for This airline. This is the worst flight I've ever had. The money was ripped off from everyone who was there. It seemed that they were carrying out a plan to raise money.
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13
1
July 31, 2023
I read a lot of negative reviews and was afraid to fly, but we were lucky - the flight is exactly on schedule, the guides are polite, all meals are on board for a fee (which is not surprising, since budget lines)
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6
May 5, 2023
This airline is not for all passengers, but only for those who like quests. Ticket prices are higher than the market, while everything is paid, check-in, luggage (even hand luggage), and other standard services. In order to check in for a flight, you must have a personal account, otherwise pay.
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3
November 26, 2022
Tin!!!
It's a pity, you can't put less than 1 star! The worst airline!!
History: flight Moscow - Chisinau with a connection in Armenia.
The Moscow-Yerevan flight is an hour late. we arrive in Yerevan, run from one plane to another, which is already standing and waiting. On the way to running (including with children in their arms!!) A representative of the airline shouts at people: "Run, run! People are waiting for you! The plane can't take off because of you!" Seriously??? Are you out of your mind??? Are you delaying the flight, then accusing the passengers of delaying the connecting flight?
I expressed this idea to this gifted person, so he began to be rude and yell that I would not fly at all now!!!!!
So what's the result??? These wonderful people did not overload the transit baggage from one plane to another! Everyone who flew with a connection from Moscow turned out to be without luggage! Including mothers - without strollers!!!! The reason is on the surface! In order not to keep the flight from Yerevan and, accordingly, not to pay money to the airport while the luggage is being loaded, they stupidly decide not to load it! And the passengers will be exhausted!
So, no, disrespected! Don't worry! A pre-trial claim, if there is no reaction, to the court.
And I ask all potential passengers of FkyOne: COME to YOUR SENSES!!! Fly with normal airlines!!!
PS The original review contained unflattering synonyms for the words "gifted" and "wonderful people", but it did not pass moderation in this format.
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28
2
January 9, 2023
Terrible airline! We bought tickets without luggage from Yerevan to Moscow and from Moscow to Yerevan. We were forced to pay 10,000 rubles at the airport for not checking in our luggage online (although we arrived at the airport 2 hours before departure and wanted to check in offline). Back, before our departure, we called the place from where we bought tickets to understand why we should check in online if we want to check in offline at the airport, they advised that it was better for us to pay for check-in online due to the fact that offline check-in would cost 2 times more expensive. I do not advise anyone to contact this airline!
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13
2
September 10, 2022
I'm writing a little late!
Flew on June 21, 2022!everything that all reviews describe is true!
I bought different tickets that day with a big difference between flights,Flyone - Chisinau/Istanbul & Aeroflot-Istanbul/Moscow.(as a result, at first they were delayed from Chisinau for an hour and then for 3.5 hours and as a result I did not catch a flight to Moscow)
I lost 500 €, I had to buy a new ticket and spend another 550€ to Moscow, as a result, I wrote to flyone that it was their fault that I missed the flight and that they reimbursed the entire amount and also moral damage and they kind of accepted the letter but still no greetings or response, it's a shame so much to spend nerves and money, and as a result, no one is responsible and they don't pick up the phone when you call them and all the representative offices in Chisinau are all the same to you!
Maybe someone has faced such a problem, tell me how you can solve it and get through or only through the court?!
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25
1
April 8, 2023
Everything is very bad, the Paris-Yerevan flight has been postponed for 4 hours, the Yerevan-Moscow flight has been postponed for 30 hours, there are no answers to the email about the refund, the staff in Yerevan pretends that they do not know anything, says, write to the email, they will refund you. A week has passed and we have not received a response to the email. The worst thing I've seen in 7 years of active flights. There are no answers on the phone or on social networks
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9
January 1, 2023
A reference service for legal money squeezing. If you think you can follow the rules or circumvent them, then flying with this company will be a worthy challenge for you. So, let's collect flyone bingo:
1. You did not register in advance online, your 30€ please.
2. Are you sure you have registered? And where is the printout of the boarding passes? No, the electronic version will not work for us, please pay your 10€ for the printout.
3. And, you registered online, so you printed it out, you were not too lazy. But what do you have with your backpack - a bag? Therefore, the second place of hand luggage, your 50€ please.
4. Okay, we registered, and even with one backpack. And let's check your backpack with a meter? What!? 40.5 cm in height out of 40 allowed cm? This is, of course, an excess, your 50€ please.
5. Wow, your backpack fits. And what do you say to the fact that you have an excess of luggage? Did you have less at home? So stay at home, and now you will be charged 50euros, please.
6. What good fellows you are that you provided for everything, and even arrived at the airport on time. It's a pity that the flight is delayed for 4 hours. What, do you want a lunch voucher? Don't wait for anything here, maybe they will give you at the airport of arrival (no, they won't).
7. Are you outraged and annoyed? Do you know that we have a zero tolerance policy? This means that if we don't like you, we will take you off the flight. So we quietly paid and have a nice flight.
Bonus: if you suddenly forgot something on the plane, you can say goodbye to the lost one. No one will return anything to you. At most, they will look among the forgotten things and "will not find".
It was felt on my own experience on flights Yerevan-Moscow-Yerevan. Interestingly, if one of the bingo items was paid for, then they turn a blind eye to the rest. Apparently, the registration staff has a simple assignment - to pay an additional fee from each passenger for any one item.
Flyone. We are breeding, and you have been flying since 2016.
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21
1
October 8, 2023
In general, it is better to walk or by minibus, in addition to the fact that the flight was canceled during the docking, the suitcase was lost as a bonus. At the airline counter, they were rude and sent to wait for a miracle, I have never met a worse airline, thank you for your work!
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6
July 3, 2023
If there is at least one other company that flies to your destination, then choose it, not flyone. In several years of experience, there has never been a time that there were no joints. Stable cancellations, disruption of docking, delays of 1.5 hours... and then two more. Absolute incompetence!
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4
October 17, 2023
We bought a ticket, Moscow-Yerevan, a normal airline for its price. Only it is necessary to register on the website in advance so as not to pay at the airport, we did so
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1
6
July 11, 2023
Spoil the mood? Then here you are.
Postponements and delays of flights without warnings and compensation?
This is what you were looking for.
Lack of access to customer support, and if you personally drive to the office - lack of help? Again, yes.
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5
October 26, 2023
Everything is bad, the worst airline in my life! And I fly a lot. I have flown this airline three times. And every time it's pain and stress. I'll get drunk the day it closes!
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4
June 11, 2023
The flight was postponed for more than a day from Chisinau to Tel Aviv! The airport is full of people, including the elderly. No compensation or apologies, the behavior of the staff is boorish. There is no way not to fly this airline, they constantly reschedule flights as they want, people sit for 30 hours at the airport
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5