I hope I will never fly this airline again. I waited in the check-in queue for an hour and a half, like all the other passengers, so that later they would send me to pay 2,600 for registration in another window🤦🏻♂️ The flight was delayed for 3 hours🤯
A complete mess on the reg racks.
Paid water on the plane??? Are you serious?
Now I remember this name well - Fly One, so that I never buy a ticket.
Such a campaign is left-handed, I have never seen if I did online registration 4 t fine if I put a 5 t fine in the ticket, I will not choose this campaign.
Unfortunately, I have flown this airline more than once, and alas, everything is not just sad, but 100% terrible. The company's policy is to sell for a high price and zero comfort. Even the water on board the plane is charged $ 2. And what can I say for a paid check-in at the Airport counter at a price of $ 30. in general, I do not advise. But if you really need to, then be sure to read all the terms of the company. To weigh the luggage, hand luggage must be measured in advance and, of course, register in advance and print out the ticket if you do not print out the ticket, you will be charged $ 30🙄. Fly with pleasure and comfort ❤
The worst airline. The flight was delayed. Ripped it off. The money is extra, although we paid for both tickets and seats when we checked in. To our indignation, they were sent to the airline. They were generally rude and threatened that we would not fly anywhere. Moreover, they were rude and threatened all the dissatisfied. Just *** and bandits. I don't recommend it to anyone.
The most disgusting company I've ever flown. Paid check-in (3 thousand) at the airport, boorish staff at the payment and check-in desk! The fact that registration is paid information is only available in a separate section of the application, it is not highlighted in the application when managing armor or choosing a place. Choosing a place and registering here are not the same thing
This is not an airline, but a racket in the air. We did not register online in advance, as it is impossible to do this from another country, and we charged money for luggage at the airport.(4 suitcases up to 20 kg cost 40,000 rubles) And where will you go already!? You will pay naturally.Be careful using this group. Check all the information in advance!
I don't know who writes such positive reviews. If it's the airline itself.
The worst airline I've ever seen. It is amazing that such a "miracle" exists in the 21st century. This car belongs in the trash.
Delay; paid registration and rudeness - apparently, this is the norm in this company.
The most finished airline company.
We bought a ticket for 36 thousand rubles from a very big need, Moscow -Yerevan-Chisinau.
Yerevan refuses to get on the plane.
Mom didn't make it to her father's funeral.
Burn in hell
A terrible company, in addition to the fact that everything is always in one place with them, starting with booking a ticket on the website, and ending with receiving any information strictly by phone and you need to call Chisinau, waiting for the operator's response for tens of minutes.
I do not recommend using this airline company
Customer focus 0 out of 5
Deception 5 out of 5
Money is written off for services, no services are provided, questions are not answered
More precisely, they answer: "these are your problems"
It sucks, not the company. I delayed the flight for 5 hours without reason. Naturally, we missed the docking. We asked their representatives at the airport to put us on their own flight, which was flying half-empty in the direction we needed. We were sent far away. But thank God, because this flight was also delayed for 5 hours. The money was also, of course, not returned.
The planes are battered. I don 't advise anyone .
Terrible airline. The ticket was purchased for October 3 Yerevan - St. Petersburg on August 26. During this time, the departure was postponed three times, then at 22.30, then at 22.00. on October 3rd, a message arrives that the departure is at 2 a.m. on October 4th, followed by a message that the departure is at 6.20 on the 4th. We have registered. The landing started at 6.20, and we took off at 7.00. The plane was delayed with departure for a whole day!!! The passengers were outraged by literally everything! The captain of the ship did not even deign to apologize to the passengers on behalf of the airline!!!
In general, gentlemen, you do not want your PLANS to be fulfilled - FLY THIS AIRLINE.
Disgusting company. Reschedules flights. Does not bear any responsibility.
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LogicС.
Level 21 Local Expert
June 22, 2023
The company is creepy, it is in Vnukovo, at the check-in desks.
We paid for additional baggage in the Application, and a receipt linked to the RESERVATION was sent to the mail (booking on the route Moscow-Yerevan-Milan).
At the reception desk, the receptionist informed me that the luggage was paid only to Yerevan.
To my objections, he called "Masha", I would say Masha - who insulted, behaved like a bitch, threatened to be taken off the flight..
"Look at the monitor," she yelled, "everything is clear here. I'll take you off the flight!"
This lack of work ruined our vacation. How can such non-professionals be allowed to work in the service area?? Although the flight itself was quite normal, and without much delay, but this rudeness, combined with a sophisticated application, and the site too, puts an end to the airline.
The scariest airline. The flight from 13.00 was postponed until 22.50, but boarding began only at 23.10. The representative of the airline did not answer questions except "it does not depend on us." The flight was postponed not immediately, but with postponements of several hours. That is, it was impossible to leave for the city - suddenly we would fly away. As a result, a day lost at the airport.
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Кетрин С
Level 10 Local Expert
May 1, 2023
FIYONE ARMENIA company will decide for you when to return and fly at its discretion, it can reschedule the flight 3 times, as in our case, what could be "better" than departure at 4 a.m. (when it was originally purchased for daytime! ) so once again, with a delay of 1 hour and a change of board by another airline in general, where at least they gave you FREE Water to drink) because of people who allegedly did not register ONLINE, there is no information about this, AND YOU ARE BEING CHEATED OFF a PERSON FOR THIS IN a BRAZEN MANNER for 3000 per person for two, this is already 6000, a person who he whitewashes you at the airport, says to write supposedly to the mail they will return everything to you hmm, well, they don't even answer from there, it's okay, so the divorce in Armenian just crossed out the whole impression with this whole pig divorce! Not the airline, but the bottom, they didn't even start registration on time!
The worst airline. The funny thing is that in the end it turns out to be no cheaper than others. Representatives at the airport are incompetent until you start swearing and showing that you know the conditions and rules - *** do not move. Whenever possible, I recommend avoiding this dump.
I flew in May 22, Tbilisi-Yerevan-Moscow. They sent 60 euros to Tbilisi to pay for registration, returned with a ticket (attached), went to board. In transit Yerevan, they asked to get off the plane and re-board. Upon boarding, I present this boarding pass, and they tell me that I am NOT on the flight. No matter how much we talked, I was not allowed on the flight. At a certain point, two male representatives of the company began to turn to personal insults and various accusations. The conversation was on the verge of starting a hand-to-hand fight. The border guards intervened in a timely manner, who in turn were very cultured and decent. This is probably not the first time they have stopped conflict situations with representatives of this company. I have already contacted Yandex so that they remove the ability to sell tickets to this Airline from their aggregator. Let's draw the attention of Yandex and other aggregators together that this company is, to put it mildly, unscrupulous and should not be able to deceive people in such large numbers.
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DIZotoff
Level 12 Local Expert
July 30, 2023
It's just hell, I've never met a worse airline company. What kind of registration fees are these? What is online registration for people over the age of 50? The ticket was bought by parents, they flew from Tbilisi to Yerevan, registration at the reception began an hour and a half before departure, due to the huge number of people, and these incomprehensible charges of money at the reception, they had to look for an exchanger, exchange at a frantic rate and pay $ 80 extra. The atmosphere was nervous, is it really pleasant for the crew itself to take on all the negativity that the company is satisfied with? Such cases only teach you to read reviews about unfamiliar airlines before buying tickets
The plane I was flying in was very old (in my subjective opinion). When asked to bring water, they asked for 2 euros per bottle. The flight took more than 4 hours, from Chisinau to Istanbul. I understand this is a commercial company, but you can pour water.
The review is for those who, like me, will read a lot of negativity and will worry. Maybe they have joints, but everything was OK with us. We were flying Yerevan – Istanbul. We pre-checked in online (opens 12 hours before departure), we just checked in our luggage at the counter. The flight took off on time, there were no delays.
Paid registration at this office costs as much as 2,600 rubles
I couldn't even think of taking money for registration
For a circle with small luggage, it turns out to be more expensive than Aeroflot
Plus, the flight was delayed
In general, I will never fly this control again of my own free will and I do not advise you
Disgusting airline!!!!!!! This is the first time I have come across such a divorce. Registration is paid, from 3000 per person. The luggage is listed and paid for, but they won't let him in! The flight was delayed!!!!! I'm just shocked! This is Sharashkin's office!
A normal company. Yes, the price tag is higher than before, yes there are overlays and delays. Well, there's not much choice. One star was removed for delays. But in general, it's good that they fly!
I DON'T ADVISE ANYONE! TERRIBLE COMPANY!
The son took off at 8.10 22 on the route: St. Petersburg - Tel Aviv (Transit through Yerevan, Chisinau). Prepare for flight delays. They were detained in Yerevan for 2.5 hours.
Carefully read the check-in conditions, the airport fee is $ 30.
LOST YOUR LUGGAGE! He wasn't in Tel Aviv! Israel is a very expensive country, you will have to buy everything again!
Tickets are expensive, and the quality is low! Think before buying a ticket!
At first, I did not consider flying with Flyuan, but after the first flight, my opinion changed dramatically. Now this airline has also become as reliable for us
Terrible airline! In Paris, they delayed registration themselves and because of this, the plane was delayed. If you did not register online, pay 35€ (the website says that it costs 30 € at the airport), two check-in windows are working. They didn't even give pensioners water on the plane, everything is paid
Never fly with this company - it's a horror come true!
Starting with registration, constant delays, inoperable pastry chefs! And so on, further!!!
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HODL
Level 21 Local Expert
September 5, 2023
One of the scariest airlines I've ever flown with. The airport of departure and the city of departure in Montenegro were changed without warning (!!!), the transfer was not organized, the money for the connecting flight of my own airline for which I was late due to the postponement of the flight was not returned to me through their own fault, letters and emails are not answered. In a word , complete horror ! I highly recommend it!!!
I got caught, just like the previous speakers. When purchasing tickets, I paid for seats for the whole family, so we did not register in advance. As a result, check-in at the airport cost 2,500 per person. Online check-in closed 4 hours before departure. Employees of the company in Vnukovo with stony faces. They do not know how to sympathize or do not want to. Such people have no place in the aviation business.
The fastest airline, the flight was supposed to take place at 16:40 from Moscow to Yerevan, so the flight was postponed 12 times. The final time for rescheduling the flight was 6:30 a.m. the next day and as a result, the flight was canceled at that time. No one will return the money to you by the way on December 19-20
I highly do not recommend this airline, 2 out of 3 intermediate flights were delayed for 3 hours. Luggage was also lost, moreover, even the support service does not respond to their messages.And yet, a pleasant surprise at registration, be ready to put in an additional 2.5 thousand, because you can't go through it online, but it's paid at the counter, as it turned out)
If possible, fly with other Airlines. Unpleasant service. We have specially organized the process in such a way as to force you to spend additional money on registration. Once you arrive at the airport, you will no longer be able to check in. Since check-in is specially closed 4 hours before departure.
They had a note in small print on their ticket that they charge 40 euros for check-in at the airport. With a ticket price of 70, I paid those disgusting crooks 110!
The flight was also delayed for two hours.
The site is just as disgusting - it tries to sell some unnecessary options.
Respect yourself, don't fly with them!
We won't fly anymore! Tickets were bought 2 months in advance, a week in advance they were warned that the flight would be delayed for 2.5 hours, in the morning on the day of departure, which was 3 hours, they were delayed at the airport for another hour, while the ticket price was no lower than Aeroflot, etc.
Friends said that it was better not to use this company, but until you check it yourself, as they say)
I bought a ticket for 16.06.22 Beirut-Yerevan -Sochi and on the day of departure I find out that the flight was canceled without explanation. I got through only in the morning, where I did not understand the specific reason for the flight cancellation, which was offered a different number, but they did not give guarantees that the flight would be.I refused and asked for a refund of my money for the ticket and for the train ticket, which I spent and lost because of it. The answer came automatically, that it takes time to process your letter because of the crown, we are waiting, I hope the money will be returned.
They illegally took 50 euros for some kind of online registration that was not completed on a connecting flight, although registration was completed at the departure desk
The flight from Moscow to Yerevan was postponed for 3 days.They don't answer the phone, they don't answer any emails, they don't answer social networks.Ticket refund-I will also have to pay them 39rubles if I return it.Disgusting office!
Well, low-cost and low-cost airlines
The fleet of ships is old , but the chairs recline .
The disadvantage is that there is no explicit indication when buying and issuing a ticket that without online registration, 30 euros are charged at the reception desk for registration. Soryan for tawftology)))
The most expensive airline in the world , I claim because I fly a lot .
People are tough!
I flew with my whole family to Moscow from Chisinau, we were visiting, I heard that they had to register online earlier , it did not work out! (the site weighs 😅 all the time , apparently on purpose ) The result is 60 euros for me , my wife and child for checking in for the flight 😂 and 60 euros for a suitcase with things (where everyone has 25-30 for a suitcase and free check-in) the most interesting thing 🤔 on the plane they sold us two coffees for 120 lei the cheapest one that was found in the store (costs two lei each) and a little water for 40 lei , all these prices say the pandemic is to blame 🤣🤣🤣
I am attaching a photo of the check for registration and a suitcase with a total of 2460 lei (120 euros ) so people think before buying tickets to this airline!
People avoidЛАLAHOTRON
Terrible company! It didn't even occur to me to read the reviews before buying a ticket for my mom. We already know that it is necessary to register in advance, we encountered this a couple of years ago in another company with low ticket prices, that's not the problem. The trouble is that no one gives a guarantee how you will fly or whether you will fly at all.
TERRIBLE AIRLINE COMPANY!!!! I had to pay for a handbag 50 $👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
They don't give you a glass of water on board, everything is paid!!!
I paid for the SMS notification, but the flight was canceled, I was not warned, the money for the SMS was not returned 🙈 a complete mess!!!!
Terrible airline. It all started with the fact that in Domodedovo we were asked to pay 3000 rubles per person for registration. Then the flight is delayed. Lack of nutrition. I will never fly this mess again.