The hotel itself is nice, pleasant interiors, spacious rooms, good service. A magnificent spa.. But there was an unpleasant situation with breakfast: we stopped by and there was red fish and a lot of snacks and desserts. But as it turned out, this is for the duration of the Fifa draw. After the departure of this group, half of the breakfast assortment disappeared. Now, instead of red fish, there is only herring. Not an acceptable approach for a 5 star hotel. I want to leave a separate comment on the toilets :))))) There are these wonderful smart toilets here. But they are stupid. You go in, it kind of opens. And when you approach it, it can slam shut. Or he starts banging the lid on his back when, I'm sorry, you're already sitting on it. In short, there are a lot of tricks, but there are no instructions for use. And apparently people are pushing all the buttons in a row, and the technology is going crazy. At least put the instructions in order to use these bells and whistles correctly.
The standard rooms have an ironing board, iron, kettle, coffee machine. Shampoo, shower gel and milk of unknown origin, in common tubes. The rooms of the high category have hermes
We held an event at the hotel. The project manager remembers every other time what we discussed. I have to remind and check everything. The food is quite tasty on coffee breaks. The halls are great. Special sincere thanks to the banquet manager of Isso.
And to the manager of the technical equipment of the hall, Yakov. The guys work quickly and accurately. Always in touch.
An excellent hotel that you want to return to again! Pleasant, modern interior, delicious varied breakfasts. I was especially pleased with the homemade lemonade made from freshly squeezed lemons. The restaurants in the hotel were also pleasantly surprised, especially the gluten-free menu and fresh gluten-free bread for breakfast, as there is a problem. I liked the spa area, where you can relax in the sauna and hammam, swim in the pool with a beautiful view after excursions. The hotel is very clean, there are no complaints about cleaning. The hotel is located 20 minutes by taxi from the attractions. A hotel shuttle runs all day to the Eternal City, at certain times it goes to Registan. Separately, I would like to note the excellent service, the friendliness of all the staff and especially the employee of the Jasur hotel, who helped with opening an account, organizing excursions and a lot of other little things. Thanks to such excellent staff, I can rate the hotel's service at 5+. Thank you to the hotel for a wonderful stay!
A cool hotel, modern, fashionable. The rooms are huge with lots of gadgets - curtains, lights in different versions - all control buttons by the bed, convenient. A joke with a toilet bowl, which greets the guest by opening the lid every time he enters the bathroom)) everything you need is in the room. The food at breakfast is delicious and varied. There is a spa, karaoke, a panoramic bar with a veranda on the 20th floor.. Great hotel, in general!
The most magnificent place!
A great 5* hotel, now I understand which hotels the presidents of the countries stay in. This complex was specially built for the SCO summit, a majestic complex, the scope of the state. The rooms in the hotel are also spacious (even standard), there is an implementation of a "smart home".
The breakfast exceeded my expectations, it was delicious.
I liked everything
The breakfasts are varied and delicious. The rooms are fresh, the mattress and pillows are comfortable. The panoramic windows in the side rooms look very nice. The sound insulation of the rooms is also excellent. The staff is friendly. The hotel has a currency exchange.
I haven't been to the rooms, but I looked into the restaurant and I'll tell you what:
Samarkand pilaf is something! It's the tastiest pilaf I've ever eaten. I was surprised by the abundance of European cuisine in Samarkand... I didn't eat pilaf in the city, but here the pilaf is just super, and even served with salad and tandoor tortilla.
Hookahs too , thanks
The price tag surprised me - it all seemed much more expensive to me.
They escorted me from door to door as if I had been living in their presidential suite for a month. In general, we were surprised by the excellent level of service and chic for adequate money
The hotel is very good. Fresh, the rooms have Smart Home options, the service is excellent and unobtrusive. The hotel is located on a cool territory, a rowing canal, shops, restaurants, everything is within walking distance
Excellent hotel, everything is top notch, very modern and new. There is a wonderful meat restaurant on the 24th floor of the sky bar, which is open almost until 4 am. A huge green area of 240 hectares of lawn and ornamental plants, a rowing canal. Of the disadvantages, I will highlight the remoteness from the city and attractions.
An excellent hotel with a wonderful indoor pool, sauna (Finnish), steam bath (Turkish), Jacuzzi, and an outdoor swimming pool. A magnificent restaurant with attentive staff and delicious multi-faceted cuisine.
I really liked the hotel! The rooms are large, spacious and packed with modern gadgets : controlled curtains, heated toilet :)), etc. Very decent breakfasts with a local flavor! However, the location is far from the city and it is necessary to lay 15-20 minutes by taxi to shops or attractions
The service is excellent. Standard European breakfast, delicious.
There is a free shuttle service inside this complex between the hotels.
The rooms are comfortable, with beautiful views from the window.
The room has an iron, ironing board, electric kettle, refrigerator + by the way it cools well).
TV - Internet.
Of the minuses: there is no gym. But according to the receptionist at the reception, you can go to the hall in the neighboring hotel.
There are no cosmetics set in the bathroom, including a shower cap. But there is a mouthwash cup with a toothbrush. (Although it's not critical for me, I always take it with me).
An excellent hotel with a high level of service.
In front of the windows there is a stunning view of the canal and snowy mountains, Next to the Silk Road tourist cluster.
The only thing that seemed expensive was lunch at a restaurant, for Uzbekistan the price of steaks could be more democratic. But!!! The staff itself, the interior, everything seemed amazing to the smallest detail.
Breakfast alyakart is beyond praise. The waitress takes the order from memory, the perfect job. At the level of good A's in Dubai. I definitely recommend it
Excellent hotel, everything is on top, service, room service, transfers, free shuttle buses along the Silk Road complex (you can visit the Eternal City and the surrounding area), transfers to the historical center, according to the schedule, everything is clear and understandable.
We settled in earlier without any problems, any request is fulfilled instantly, excellent breakfasts, good restaurants !
I liked absolutely everything!
Probably the top hotel in Samarkand, the rooms are gorgeous, the restaurant, the pool in the open sky, the nature is gorgeous, the air is clean, and the view from the window is something, especially at night. If you don't mind the money, then you are definitely here!
If you are looking for a hotel in order to get the most out of your time in Samarkand, then this is Samarkand Regency!
We would like to single out the lounge administrator at the Bunejon Hotel, who is really a professional in his field. Such people increase the level of comfort, make a name for the hotel, respect and interest of guests! Definitely, we will come back here another time! I personally recommend the general manager to write out a bonus to Bunejeon!
Corresponds to the Hilton level. That's why I like to go to chain hotels. Nevertheless, standards and quality control of service give results. The breakfasts are wonderful! One day there were few guests and the buffet was replaced with a la carte service, and I don't even know if it was bad. I liked the room service. The spa center is small, but clean, sparsely populated. There is a transfer service on the territory of the complex. The hotel sent a car from the eternal city. An example as a manifestation of loyalty. I asked for pomegranate juice a couple of times and immediately appeared on the menu. It is interesting to watch kayakers on the canal. They train constantly.
The hotel itself is great, new, everything is fresh. Toilets with heating and opening lids . The rooms are spacious and bright. There is a good variety of food on the buffet. There is no separate table for children here . The big disadvantage is the location . It is located far enough from the center, it is not possible to walk.
A very nice and modern hotel. Hilton is also a Hilton in Uzbekistan. Guaranteed level of service. Normal breakfasts. Panoramic view from the window. The automated toilets are impressive. See the video.
Hilton surprised with a wonderful, attentive and at the same time unobtrusive service!
Special thanks to the waitress Farzone, in the restaurant on the 1st floor! I coped with a very large and complex company with 5 stars!
Beautiful and perhaps the most expensive of the hotels in the new Silk Road Samarkand complex (popularly Samarkand City).
The hotel is overrated 2 times!
A well-designed hotel building, bright, pleasant and modern interior design,
BUT!!!
Poor finishing quality, the skirting board falls off in places, there is not washed construction dirt, scratched decorative laminated panels, randomly smeared glue under decorative golden linings in elevators, a broken part of the door jamb, doors leading to an adjacent room, window profiles and the fittings in the rooms are cheap and of poor quality, the installation of the flooring in the room is very poorly made, creaks very much in places, the air conditioning system is powerful, but they did not wait for it to start warming, there is a constant smell of dust in the rooms and conference rooms, but it does not stink like a toilet in Savitsky Plaza!
At the same time, the hotel has excellent European plumbing, powerful underfloor heating in the bathroom, this is a good plus!
Cosmetics - in a hotel in Samarkand for 350+usd, just disgusting cosmetics, shower gel is cheap and at the same time also diluted, very liquid, shampoo and conditioner are also very bad.
There is enough water in the room and they replenish stocks every day, this is excellent and necessary, in the evening they bring a complimentary dessert in the form of good chocolate 👍🏻
Breakfast
I was very pleased with the fresh orange juice, a good assortment of fruits and vegetables, a weak selection of cheese and meat products, I was pleased with the quality of samsa)) delicious, a wonderful omelet to order, a non-destructive tea station - you can offer guests premium teas in tea bags for a teapot and a cup, it will be better!
The coffee machine does not work well, call the service people, let them set it up, you choose espresso and the coffee machine does not let go of the coffee group and pours from a height, as if the latte is tuned and splashes in all directions.
A wonderful new modern hotel. The staff is very attentive and polite👍🏻rooms for 5+, the food is also very tasty, fresh. To summarize, I highly recommend it
I can't figure out if the hotel is a chain hotel, but the standards are excellent. The staff is professional and polite, the breakfast is excellent, the rooms are spacious and equipped with the latest hotel business.
If there is no conference at the hotel and there is nothing to do around, if you do not get into rowing or a marathon. Registan is 20 minutes away by a "free" taxi. The restaurants are decently fed, but for the flavor of tea houses, kebabs or pilaf - back to the center. Very nice local beer, even IPA.
I will return to the conference again with pleasure. If I come to wander around charming Samarkand, I'd rather stay in a guest House in the city.
A beautiful modern hotel, and the service is 3. We visited the rooftop bar of the hotel, ordered whiskey and beer. Whiskey was not on the menu and therefore did not know the price. When they asked for the bill, the waiter announced only the amount without providing a check. After the payment, they did not give a fiscal receipt.
Новый отель, внимательный персонал. Красивый вид и очень большая территория, можно там и оставаться. На территории отеля находится туристический центр Вечный город.
Малолюдное СПА, очень приятное. Отличные завтраки, очень многообразные.
Из минусов.
В женской раздевалке в СПА не работал хамам все 5 дней. Сауны раздельные и только в раздевалках.
В номере не было мини бара, бокалов под вина и штопора. В целом нас это не беспокоило, но удивило.
Коктейли ни в ресторане, ни в лобби баре не вкусные.
Guys. It's all good. Only the restaurant gives orders for a long time and the bread is carried for three days! Overall, it's cool!! The staff is friendly! We are always happy to help!
One of the best hotels I've been to, and I think it's definitely the best in Samarkand!
Just great rooms, great breakfasts, great service!
Taking into account a very inexpensive taxi, getting to the center with the sights is not a problem.
A wonderful hotel. Excellent view of the canal, where kayaking training takes place in the morning) excellent breakfast and spa area. It takes just a few minutes by taxi to the sights. It is located in a closed area, which is only even better) 10 minutes to the airport by taxi.
Great hotel. The rooms are modern, the staff is responsive and attentive. You can just travel all day at the hotel) - there is a swimming pool, sauna, Jacuzzi, gym. 2 restaurants, 2 bars, SPA treatments, massage. Everything is great
The hotel is located in the Eternal City, beautiful , cozy, the hotel has a souvenir shop, a restaurant, a cafe, the rooms are large, clean, cozy, with a view of the river.
A first-class hotel for a relaxing holiday is located far from the center, but it takes only 20 minutes to get by taxi. everything is at the highest level. 6 out of 5. Cool rooms with a wonderful view of the rowing canal and the eternal city. The restaurants, the service is super.
A chic hotel and staff wow , I asked for a bar on the sunbed , we just were on the way and ordered right on the sunbed 😍 it was very comfortable , although not much 😍