Intercars Evropa
839 reviews
May 5, 2024
Good afternoon!
The other day I used the services of Intercars! And I am very glad that I was satisfied with everything! Everything is fine, starting with booking a seat (thanks separately to Diana for her help) and ending with a comfortable trip. The bus has very comfortable seats and is in good condition, there is wi-fi! I was satisfied with everything - the ticket price and good service on the bus – I recommend it!
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7
August 19, 2024
We always went to Warsaw and back with Intercars, and everything was always great, but the last time left a complete disappointment. 08/16/2024 flight Minsk-Warsaw (9:40) bus number VA 0333-5. We came across terrible drivers, they responded rudely to all requests from passengers, did not get into the situation in any way, angry, cursed in front of everyone. It's a shock to me. A convincing request to the managers, look who you hire for the flight, this is your reputation, it is very easy and fast to destroy it with such personnel. In the 30-degree heat, we stood for 17 hours at the border without air conditioning. It was impossible to be on the bus. Even when asked to pay extra for gasoline, just to turn on the air conditioner, the drivers did not agree, citing savings. Before entering the border, the drivers detained us by trying to sell more tickets to those who wanted to join us, since we were almost the first to enter. We were overtaken by other buses, and we just waited until our bus was packed with their pockets. I tried to contact the managers of Intercars, explained the problem, to which they simply told me "We will pass the information to the management." As you know, this did not help, the usual unsubscription.
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2
October 15, 2024
It is a pleasure to deal with this company. They are politely served, there is a convenient telegram channel where they notify about transfers. It is especially convenient that each seat has its own charging outlet.
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December 14, 2024
A HUGE TIP IS TO AVOID INTERCARS if you don't want to get a lot of negative emotions.
Absolutely terrible service, after I was detained at the border for 2 hours by border guards, which did not depend on me in any way and was very stressful, I went to customs,
and the bus driver began to tell me off that I STILL HAD NOT BOARDED the BUS))) and everyone has been waiting for me for a long time and are angry.
I explained all this to the driver, that it was not my fault. At that moment, the customs officers had to check my backpack, and the driver very plaintively asked them to take me off the flight)
so that the bus would go without me.
They said that they did not have such authority, and that now someone higher would come up to resolve the issue. To which the driver said, "I REALLY HOPE THAT IT WILL BE REMOVED."
As a result, I asked to be taken off the flight myself, so that I would have nothing more to do with this service.
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January 11
We got from Minsk to Warsaw by Intercars bus almost on time, and overall the trip went well, plus a polite driver and quite high-quality service.
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September 16, 2024
A very good Intercars carrier. Always clean, tidy interior, comfortable buses, friendly drivers. Always at the highest level, thank you!
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3
November 11, 2024
I have never seen a worse service. The money for the ticket is not refunded.
And the worst part is, I was late for boarding, I ran 5 minutes later, the bus hadn't left yet, it was delayed, and the driver wouldn't let me in. He said, I've already closed the list, goodbye.
And he went without me.
And what about the company? They took my money. And they don't care if I'm on the bus or I'll spend the night at the train station in another country)))
Moreover, you tick the boxes, I agree to all their conditions, but they are clearly not in favor of the client.
And then when questions arise, they say, you yourself have agreed to all our terms. These are your problems, you should have read them before checking the box.
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1
October 27, 2024
Four and a half stars, how is that? Yandex, why don't your reviews match the reviews on the IP BayerTrans carrier website? So, the flight Minsk-Prague departs on 10/25/2024. Bus number 8066. The drivers refused to introduce themselves. The situation is that the Auchan store in Katowice, Poland, was stopped for five minutes. The queue at the checkout, I approached one of the drivers with the question whether it was possible to stay, to which I received an affirmative answer literally - "let's wait for everyone"! And that's it, these are five people who traveled to Prague. After 3-4 minutes, leaving the store, I saw only the back of the departing bus! I will not describe the difficulties of solving the situation without a phone operating in Poland and the availability of the necessary amount in crowns for a taxi. The reaction of the driver was amazing when I finally caught up with them. He responded to my claims with the malicious smile of a man who was absolutely sure of his impunity! And when I asked his last name, he even threatened to drop him off the bus! The level of lawlessness and piggish attitude towards passengers is off the scale not only due to the connivance of the IP BayerTtans management towards the situation, but also the regulatory authorities of the Ministry of Transport and the police, allowing drivers to charge forty euros per person who has already bought a ticket to Warsaw for transferring from the rear buses to those that stand directly in front of the entrance to the checkpoint. No wonder that before such a violation as not to wait for a person, no one will care at all! "...according to the rules, the stop is five minutes and the driver is not responsible!" Is it okay that a minute ago, the same driver promised that he would wait??? Not bothering to count five people (there are witnesses from among the passengers who confirmed that no one counted how many people were in the cabin before departure), this is the most accurate adherence to such transportation rules.
I would like our law enforcement agencies to pay attention to the lawlessness that is happening in the Intercars company and the IP BayerTrans carrier company and take appropriate measures!
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November 2, 2024
We use it constantly for trips from Minsk to Poznan, the best price-quality ratio, new buses, air conditioning always works in summer. I recommend it!
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2
December 11, 2024
We were traveling on the Minsk-St. Petersburg Route on 11.09.2024. It's not the first time we've driven, but we've never seen such a boorish attitude from drivers. We had seats 1 and 2, at first the drivers were outraged that we were loudly inflating the pillow, then, when my husband wanted to adjust the air flow, it started: Do you know how to do this? Don't touch it! You'll break everything! people like you break everything! And for almost the entire trip, the phrases thrown in our direction did not stop: someone is hot here! I understand that the new Chinese bus, that the responsibility of the drivers is probably personal for its safety, but such behavior does not fit into any framework. I will not recommend this company to anyone, specifically because of such boors., spoiling your reputation.
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September 6, 2024
I am outraged by the carriers!!! I wanted to go home from Poland to Minsk , but I was refused ..
They do not take the bus if your visa is expired , and you have documents on hand for some reason , she said that she applied for a card for everyday life , but urgently need to leave ..to which they replied to me : they say that a Belarusian passport is not enough for them and the document will not suit them , without seeing it they decided so , and told me to contact the Embassy ... and under no circumstances will they take me !! Normal carriers do not do this, but they will figure out the reason..In general, I do not advise you, you have deteriorated very much …
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December 23, 2024
We went Minsk-Moscow, Moscow-Minsk on 19.12 at 21:45.
The flight there was generally fine, apart from the fact that it was postponed several times for 10 minutes. They confused the tickets, didn't discount them on time, and forgot to send them.
The flight back is trash, in a word.
They left a guy at the bus stop who came when the bus had not yet left, the driver basically did not take him, ignoring the requests of passengers on the bus. So keep in mind, if you arrive exactly on time, there is an option that you will simply be left at the bus stop.
The driver was rude and rudely answered any questions in his direction, his answer to the question "Tell me, when will we be at the border?" "No need to ask stupid questions."
"Is the outlet not working? Well, it means they tore out the wires with their bags," 0 desire to help passengers, 0 suggestions for solving the problem.
The girls on the line are speechless, rude, don't know anything, as if they settled in a day ago. Okay, this is rudeness, and brushing off questions was only with 1 girl in the call center, but no, every time I called about the fact that they were sending me the wrong tickets that I hadn't purchased, and they couldn't throw mine off, they never tried to solve the problem while I She didn't start communicating either, responding with rudeness to rudeness.
It doesn't work out any other way with this company, I thought we wouldn't leave at all.
I don't advise anyone, there are many other companies, don't spoil your trip.
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January 8
Pros: we got there.
there were working charges that are not talked about, they are located at the bottom of the seats.
Cons: places are just a mess. the attitude towards people and their choices is so disgusting that it is simply impossible.
When people choose seats in the app, they choose specific seats and it is important for them to sit there.
As a result: you are not sitting where you took the seats (although you chose seats for 40 minutes before buying in order to take the most convenient ones for yourself.
And we are not the only ones with this problem.
It's just chaos and negativity.
And they explain/blame it in such a way that "Yes, it's okay, it's always like this"
this is not normal! This issue needs to be addressed rather than taking the problem for granted.
Organize all your integrations in order, everything is technically solvable!
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September 9, 2024
I went from Moscow to Minsk at night. Very convenient. I even fell asleep on the way, although it seemed that I did not sleep in transport. The availability of Wi-Fi also turned out to be an undoubted plus. I'm going again soon. I recommend
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December 28, 2024
I have repeatedly used the services of Intecars, flights to Vilnius and Warsaw. I was satisfied with the service: comfortable buses, professional staff, trips left good impressions.
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April 10, 2024
I traveled with the Intercars carrier from Minsk to St. Petersburg. The trip left the most positive impressions. The bus is comfortable, the interior is neat and clean. Polite and friendly drivers, throughout the trip, provided passengers with all the necessary information about the route and stops, as well as when passing the border. In general, the whole trip is organized clearly and as conveniently as possible. I like the simple and intuitive online booking and payment service, as well as the affordable cost of tickets. I definitely recommend choosing Intercars for travel!
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7
January 21
Booked bus tickets Mazyr Moscow via itercars arrived at the designated point an hour before departure, the driver calling the number listed on the ticket the driver does not respond, call in support itercars to know which bus to which I reply, and we are here and in the sense and decided to wait for departure time, at the appointed time, no one came, he began to call support itercars call from the same number, the operator raises and silence, like three times so I decided to call from another number and voila, the operator speaks, my problem where the driver what it is , I say, and we are here and had to swear that they've started to do, given I still have some left the room, was told to call him, I called it was all the shipment, call itercars back, back no longer can speak to the operator, second number pick up the phone and silence, I had to get the third number, and lo and behold, the operator answered, I had to fight back and that's when the third again had a fight with them, the driver got in touch, it turns out he was already far away, and said that he was not informed operator about me, why when I told him an hour before the departure called and during the departure and after the time of departure in the it calls whistles 18 was no one raised or dropped, this issue was ignored in the end, the driver came back for me, boorish communication, block numbers, some negative emotions
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January 22
We traveled with the children on the Minsk-Vilnius route and back at the end of August 2024. Everything is very neat on the bus, the drivers are polite, they entertained us as much as they could at the border, which was more fun for us to expect. We liked it and were satisfied with the service. Thanks! Let's go again!
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May 26, 2024
I use Intercars services periodically. Everything is fine, the cabin is in excellent condition, there is excellent Wi-Fi that works throughout the route, plenty of space in the cabin and pleasant drivers. It is also very convenient that the company periodically arranges promotions, which allows you to buy tickets at pleasant prices, for which special thanks!
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7
November 23, 2024
We were traveling on a night flight from Minsk to St. Petersburg on September 11, this is not the first time we have traveled this route, but here is a special trip: as soon as the bus left, some inappropriate claims on the part of the drivers began, we had seats 1 and 2, they began to inflate the pillow: a remark to our address - Are you inflating a boat there?! And then, when my husband decided to adjust the air flow, the real rudeness began: what are you doing? Can you do it? You'll break everything!! Therefore, I would like to contact the carrier first, you are in the application right away, maybe indicate that on this flight, you can not touch the air conditioner or anything else, then you have a new Chinese bus so you can not move there! There are separate questions about the personal qualities of your employees, because we sat exactly behind them and almost the entire trip was "accidentally thrown rudeness", but as if it did not stop in our direction, I understand that drivers are probably so afraid for the condition of the new bus, but! There is an elementary education, or something, unfortunately the drivers on this flight have big gaps in this plan! The first and last time, I hope, we used the services of your company, and I will not advise anyone, it is because of the drivers, and I see that we are not the only ones who got there)
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September 2, 2024
That year, in the first days of September, we went to Anapa, The trip was not bad, the only minus, of course, was the lack of toilets, but anyway there were enough technical stops, everything was wonderful,
But one question arose this year, in September 2023 the ticket cost 155.00₽, this year 255.00₽
. A very sharp price spike . Unfortunately.
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1
December 5, 2024
I would like to express my great gratitude to the girls who worked on 11/28/24 at the Intercars office at Bobruisk, 21. They not only helped me buy tickets, but also solved all the issues with my application. Thank them very much!
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January 13
My wife went to Minsk several times to shop - there are no complaints. Everything is on time, the buses are comfortable. Once the bus broke down - a new one arrived within an hour and everyone was transferred there. Prices don't bite. I recommend
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October 16, 2024
An excellent carrier) I am glad that they always inform about flight transfers in all messengers, as well as frequent promotions) last time I made a gift to a loved one in the form of promotional tickets to Moscow) I recommend
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August 19, 2024
Disgusting staff! The flight was postponed 4 times. Postponements are still okay. but! They warn you about it IN 15 MINUTES! When all the things are already at the train station. I paid for a taxi 8 times to come to find out that there is no bus and leave! I want to mention the manager DIANA! Who never knows anything and who never has any information! Why can't people be told IN ADVANCE that there will be a transfer and that they don't spend money on taxis and don't drive with huge bags when they don't have to? Fix your job or give me a direct driver's phone!
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June 7, 2024
Using the Intercars website to buy bus tickets turned out to be not only convenient, but also profitable. The service offers many travel options, so I was able to choose the most optimal route without wasting time and money. The process of choosing and paying for tickets is completely online, which saved me from having to visit the train station. I especially appreciate the opportunity to arrange everything without leaving my home or office. I recommend Intercars to anyone who is looking for a reliable and efficient way to plan their bus trips.
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5
July 2, 2024
The buses were comfortable and clean. The journey went smoothly, without any delays or problems. The prices were reasonable and the quality of service was high.
I am very grateful for a safe and comfortable trip, and I confidently recommend this transport company to everyone.
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5
January 24
The trip didn't take place - I had to return the tickets. And you know what? Tickets for the promotion are non-refundable. Where is it written about this? In a slippery formulation of the usage clause, which tech support doesn't even know. Therefore, in order to receive a refund of 18 rubles (which I did not know was so small), I was asked to fill out an application (in document format, no electronic forms) and spend time on it.
What an abomination! Of course, there is no mention of this in the campaign. In the best traditions, so to speak
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January 16
We used the services of this carrier and were satisfied. The quality of service is at a good level. All questions on the phone about the trip were clarified. The drivers are cultured, they delivered well
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May 29, 2024
I did not regret that I chose the interacts services. I still have positive emotions. A clean, tidy salon, polite drivers, the Internet works, which plays a very important role nowadays.
I can't help but appreciate the convenient and affordable online booking and promotions that the company often arranges.
I recommend it!
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4
October 21, 2024
I used the services of the Intercars carrier, had a great time on the trip, even despite waiting in line at the border, a qualified driver did not remain indifferent to the wishes of passengers
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2
September 12, 2024
We went with intercars to Yalta. There were no complaints or comments. I booked tickets on the website and clarified the information using the specified phone numbers. The staff is polite and helpful. Everyone suggested and helped. The bus is clean, the drivers are calm, they listen to requests. I was satisfied.
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3
September 9, 2024
I took bus tickets on 08/31/24 Minsk Warsaw and 09/6/24 Warsaw Minsk
1-Not timely, or rather the lack of notification that the bus is delayed and the place of arrival is changed. Instead of Bobruisk 6, they brought it to Dzerzhinsky. They were confronted with the fact in 20 minutes, not at least an hour!
And the fact that the bus in Warsaw was almost an hour late was not reported at all
2- promised Wi-Fi on the bus in fact it was not from the word at all
3- the bus number and the driver's contact number are not reported
From the positive
A good bus, charging condos and good drivers
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May 18, 2024
It's not the first year I've been using Intercars services. They always have budget prices and there are also promotions. The drivers are very punctual and attentive. The buses are comfortable, the Internet is working, which is very pleasing. Unfortunately, not all buses are equipped with USB sockets, but hopefully this can be fixed. Although there is no toilet on buses, but drivers stop quite often and therefore there are no problems. In general, I recommend this company, they have the perfect combination of price and quality
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July 2, 2024
Thanks to the whole Intercars team!
Excellent service, professional drivers, convenient buses, enough stops.
On the road, you feel safe and comfortable, despite the long-distance following!
I recommend this particular carrier!
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December 4, 2024
Recently, the family traveled to Belarus by bus of this company. One of the significant advantages is the low price. Also, buses stopped at gas stations quite often, there was time to warm up, go about their business. There are also USB charging ports.
But there are much more disadvantages.
1. Specific places have been selected on the site to comfortably drive for 13 hours. As a result, the selected seats turned out to be on the other side of the bus altogether. The same thing happened on the return flight. In addition, one extra ticket was bought by mistake. The company refused to make a refund
2. The website confirms that there is Wi-Fi on buses. There was no such thing on the flight on 11/23/24 at 21:15
3. 30.11 flight Minsk-St. Petersburg 20:00 25 seat on the bus. A part of the seat belt was broken, so much so that the sharp edges remained open. I accidentally sat on this mount and now there is a deep and painful scar on the softest place. Two days later, there are still negative memories of this trip. I attach the video to the review as it should be.
For such a price, it is a sin, of course, to show off, but the scar and the missed comfort due to an error with places as a souvenir from the trip are not very happy
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June 16, 2024
I use the services of this company systematically, in the direction of Warsaw, Prague, Moscow. Everything is fine, the drivers are cool, attentive. For all questions - no questions, BUT! Is it some kind of complicated story to provide passengers with working sockets and in the direction of Moscow at all with them? "That's what the bus was given" the answer. In the Minsk-Moscow direction, this is generally a lottery, you'll be lucky if there is one at all, although it is indicated everywhere. Is it possible to stand at the border for days in the direction of Europe, and charge the phone only from the driver for all 40 passengers? 16.6 Prague Minsk, there are sockets - but the usb inputs are absolutely broken, I found only 2 in the whole bus, while the seats were free, I was lucky to change and use them. This is not normal, the attitude is not caring. This is not even a comfort point, but a necessity!
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August 20, 2024
Intercars is a great carrier!The bus has air conditioning, USB connectors, and comfortable seats.The drivers are friendly and friendly.I recommend it)
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3
June 21, 2024
I have been regularly traveling to Minsk, Moscow, and St. Petersburg on Intercars buses for 7-8 years now. It should be noted that the departure of buses is clearly on schedule, arrival without delay, or even ahead of schedule by 30-40 minutes. The bus cabin is always clean, the drivers are polite and tidy, 2-3 stops for 10-15 minutes are announced along the route - this is quite enough to go to the toilet, have a snack in a cafe or just stretch your legs. Special thanks for the comfortable folding and sliding seats, you can take a nap and even sleep. There is a Wi-Fi and a phone charging socket in the bus cabin. I am very, very satisfied with everything, I recommend using the services of this bus company!
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September 9, 2024
Chinese Yutong buses can't be worse. You cover your ears with your knees. If you tilt the seat back, there is immediately a claim from behind, because there is nowhere closer without it. Drivers think only about themselves, it's +20 outside, the stove is on, in the cabin it's under 35. The best carrier, after a trip with them I will spend a week repairing joints and sleeping it off. The route Moscow-Minsk. Ecoline has super buses, and viztturs have good ones too. The intercars have yutongs for the Chinese domestic market (the Chinese have little norms). The distance between the seats is 30 (THIRTY) cm less than the norm of European buses!
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January 28
I like to ride with this company. The service trip is ok. But the biggest plus is that they are always in touch. The office is clean, friendly staff. Thanks
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May 23, 2024
I traveled several times with Intercars from Minsk to the nearest European capitals. There were no problems, the whole trip went smoothly. There are always a sufficient number of technical stops without strict deadlines. You can always be sure that the bus will not leave without you. At the same time, as far as I remember, they always arrived on time. Now, with queues at the border, of course, arriving on time is something out of the realm of fiction, but it used to be just that. I recommend.
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5
November 29, 2024
I have been using the service of this company for a long time and they have never let me down! I travel the Vilnius-Minsk route, buses are always clean and comfortable, deviations from the schedule, if any, are minimal (the border is like this :)
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October 21, 2024
We were traveling with Intercars from Minsk 12.10 to Crimea, Mishor sanatorium "Belarus". There was a transfer in Bryansk. Both buses are brand new, they are a couple of years old. Air conditioning, wifi (but only works up to the Crimean Bridge), a charger for the phone under each seat.
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September 22, 2024
I enjoyed the trip. Direct flight, it is very convenient that he goes to the airport in Berlin. The service is good. Polite staff. Thanks!
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May 29, 2024
I regularly use the services of this company in international destinations and am very satisfied: a comfortable trip and the best staff, there is wi-fi on board, there are always some promotions and discounts on tickets, many routes…Service and maintenance at the European level.
Definitely, I recommend it to everyone!
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December 1, 2024
This carrier helps out a lot, including with its regular promotions for Moscow-Minsk-Moscow tickets. I have been traveling since 2017, I have never had any problems, arriving at the place most often even an hour earlier than stated in the ticket. There are also enough sanitary stops along the way.
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July 22, 2024
I regularly travel on the Minsk - Moscow flight, the bus always departs on schedule, without delays, arrival is on time. It is convenient that you can always charge your phone and have wi-fi. Comfortable temperature in the cabin all year round. Special thanks for the affordable prices and comfortable trips.
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December 16, 2024
I use the services of this carrier when traveling Minsk- Moscow and back. Tickets can be ordered through the website, as well as purchased at the office, which is also convenient. The buses are clean, comfortable, and the drivers are professionals. I recommend this company!
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April 27, 2024
I decided to use this company thanks to the numerous positive reviews from friends. I am very pleased with the loyalty program and the opportunity to purchase discounted tickets!! The site is very convenient, informative and works flawlessly, there is also a convenient application where you can choose places. I am sure my upcoming trip to Yalta will be comfortable and fast!
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