Intercars Evropa
979 reviews
September 22, 2024
We have traveled many times, everything is always fine. Clean buses, good drivers. There are a lot of directions. The only one who goes to Modlin airport directly from Minsk.
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3
November 14, 2024
We have already used the services of this carrier several times, on the route Minsk-Warsaw. There are always messages with flight information. A nice price. Good buses.
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1
October 27, 2024
Four and a half stars, how is that? Yandex, why don't your reviews match the reviews on the IP BayerTrans carrier website? So, the flight Minsk-Prague departs on 10/25/2024. Bus number 8066. The drivers refused to introduce themselves. The situation is that the Auchan store in Katowice, Poland, was stopped for five minutes. The queue at the checkout, I approached one of the drivers with the question whether it was possible to stay, to which I received an affirmative answer literally - "let's wait for everyone"! And that's it, these are five people who traveled to Prague. After 3-4 minutes, leaving the store, I saw only the back of the departing bus! I will not describe the difficulties of solving the situation without a phone operating in Poland and the availability of the necessary amount in crowns for a taxi. The reaction of the driver was amazing when I finally caught up with them. He responded to my claims with the malicious smile of a man who was absolutely sure of his impunity! And when I asked his last name, he even threatened to drop him off the bus! The level of lawlessness and piggish attitude towards passengers is off the scale not only due to the connivance of the IP BayerTtans management towards the situation, but also the regulatory authorities of the Ministry of Transport and the police, allowing drivers to charge forty euros per person who has already bought a ticket to Warsaw for transferring from the rear buses to those that stand directly in front of the entrance to the checkpoint. No wonder that before such a violation as not to wait for a person, no one will care at all! "...according to the rules, the stop is five minutes and the driver is not responsible!" Is it okay that a minute ago, the same driver promised that he would wait??? Not bothering to count five people (there are witnesses from among the passengers who confirmed that no one counted how many people were in the cabin before departure), this is the most accurate adherence to such transportation rules.
I would like our law enforcement agencies to pay attention to the lawlessness that is happening in the Intercars company and the IP BayerTrans carrier company and take appropriate measures!
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1
March 13, 2024
I would like to express my gratitude to the team of drivers (Alexey and Mikhail) who took us from Bryansk to Yalta on February 20 and back on March 9! Route: Yalta-Minsk (Bayertrans)
Very attentive and understanding drivers, tactful and responsive people who are ready to help with luggage and seating.
The long journey turned out to be very comfortable due to many things: careful driving, timely san.stops, clean and warm interior, serviceable seats, availability of communication (Wi-Fi).
The time stated in the tickets was clearly maintained along the entire route!
Thanks a lot to the guys! Good health, good luck on the road, patience and grateful adequate passengers!)
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1
5
April 19
The best carrier. Very comfortable buses and friendly drivers. I liked the service, I will use it more than once.
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March 11
I often use the services of this carrier, departure on time, arrival is often even earlier than stated, no problems. Once there was a sooo drunk passenger on the flight, so he was dropped off as expected, for violating the rules) So, overall, I'm happy!)
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March 25
When traveling from Moscow to Bobruisk, we chose Intercars (Alice Tour) company
They selected seats on the website and indicated how much luggage they would take with them. As a result, when we arrived there was just a minibus... Packed, without air conditioning,
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April 27, 2024
A good Intercars carrier, service and attentiveness of the staff at a height, clean and tidy interior, wi-fi is working, sanitary stops on time, arrival too, drivers are polite and friendly. We hope for further cooperation with this carrier.
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6
July 24, 2024
We traveled the routes Minsk Warsaw at 21.30 and Warsaw Minsk at 21.00. Both times we bought tickets in advance on the website, everything was without problems, we also made a refund for the ticket, everything is also OK according to the terms of processing the request and refund. Both times the buses were from fleet #5. I am writing a review mainly because of them. There was Wi-Fi, phone charging, air conditioning, back air conditioning, charging from the driver, the seats were uncomfortable. Buses for 3+. But there were excellent drivers there and back, who arrived at the landing in advance and left exactly on time. Both times there were sanitary stops, the drivers announced them, as well as the time and what and where to use it. We had passengers from different countries, and everyone was given clear answers to their questions. The drivers worked for 5+ on a five-point system. I sincerely thank them.
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April 17, 2024
I would like to express my gratitude to the entire team working at the Intercars agency - from attentive female operators to neat and polite bus drivers. 12.02 the trip Gomel-Sanatorium Belarus took place. There were only positive emotions left from the trip - the buses were warm and cozy (and it was still February), the ride was smooth and calm, all stops were planned. We got to the final destination on time. Thank you so much., now on a journey only with you!
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4
May 26, 2024
I periodically use intercars services, everything is as always on top. Thank you for being attentive on the road, and organizing a good trip. I will definitely ride with you again. I liked everything
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3
May 28, 2024
I traveled with the Intercars carrier on the Minsk-Warsaw route
Everything went great, there is Wi-Fi, nice drivers.
I liked that the company periodically holds promotions that allow you to buy tickets at pleasant prices.
Thank you very much!
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3
April 21, 2024
I regularly use intercars services.
Reasonable prices and excellent service. A clean and comfortable bus, WiFi works great, we always arrived on time. Thank you for your services.
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4
August 3, 2024
I was traveling from Intercars from Minsk to St. Petersburg on July 30 on a comfortable bus, the trip was excellent. I had to take tickets back early, so they cost 100 rubles more (for two), and the best thing is that I ordered and booked seats on a big bus, and as a result we were thrown into a round-the-world cockfighting from vitexpress from St. Petersburg to Vitebsk, then to Orsha, then to Mogilev, then us in general for some reason, they were transferred to another minibus and only then sent to Minsk. I do not dispute that the service was rendered correctly, we arrived on time, but we hid that we were traveling by minibus instead of a bus, and a full cycle of night crossings through the cities of Belarus with stops every 2 hours is such a quest (you will not fall asleep).
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3
August 19, 2024
Affordable price and comfortable buses, we were very satisfied with the trips! Special thanks for the child fare, the child was traveling at half price. Next time we will definitely go with Intercars
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1
November 29, 2024
The worst carrier in history, zero customer orientation, zero information, zero punctuality. Saving on everything, we couldn't even agree with the train station, so in Krakow departure from a wasteland where there is nothing....
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1
November 24, 2024
The website and the application are adequate and very understandable. The buses are well maintained and clean. I am pleased with the availability of WiFi.
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December 5, 2024
The company is very responsible and loyal to its customers. Polite communication, comfortable driving and travel conditions
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1
February 11
A terrible carrier ((( the worst that exists, I drop off pensioners in front of the border in a foreign country and demand money for further transportation across the border, the drivers are arrogant, ill-mannered, unscrupulous men !! Before you go by this carrier, think 100 times!
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1
March 18
The service and staff are at the best level, competent, and provide assistance in buying tickets in Minsk on Bobruiskaya St.
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June 1, 2024
Good, new buses, clean, tidy. But, there is a small one, but this is not enough space for legs. If your height is just over 170cm, get ready for an uncomfortable trip. I recommend the carrier, I have used the services many times and always without incident and overlaps.
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1
February 17
The trip from 02/16/2025 Minsk - St. Petersburg was disgusting. The driver was heating the stove without stopping, it was impossible to stay in the back seats. To all requests to turn off the oven, the answer is: "it's cool here, girl, sit down and don't mess with my brains"))
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1
September 16, 2024
A very good Intercars carrier. Always clean, tidy interior, comfortable buses, friendly drivers. Always at the highest level, thank you!
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3
June 3, 2024
We were traveling on the night of 06/02/24. from Minsk to Moscow, after 150 km the bus broke down.When driving, terrible sounds and smoke began in the cabin.The driver had difficulty , but chose a safe parking spot.
And then they didn't let us out until people started panicking.
The drivers did not officially say about the breakdown or about the further actions.
Were you completely unaware of what to do?!? How to get there by yourself because you didn't know what time and when the bus would be?
After 3.5 hours, another bus still arrived, but the drivers also did not report anything.They ran away and hid from the passengers.I think that drivers are obliged to report such things!
There are no claims to the company, because we found a replacement and we got there, albeit with a delay!
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2
June 29, 2024
We went with the Intrecars family to the sea in Yalta. I liked the trip, the cabin was clean, the drivers were polite, the transfer was in Bryansk, we managed to get to Gomel on time, since we have a transfer to go further. We are also planning a trip with Intercars this year.
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4
April 18
I constantly travel by buses of this company Minsk-Moscow. There have never been any incidents during many trips. We always arrive on time, and sometimes even in advance. The buses are comfortable and clean. The chairs are comfortable, and each chair has Wi-Fi and USB outputs for charging the phone. In winter, the stove works and it's not cold to drive, in summer, the air conditioner can be turned on or off at each place. The time of stops is enough to walk, buy something at the gas station and have a snack. Driving is always careful. Support always responds quickly and helps with all questions.
Only positive emotions!
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February 20
We use their services. Conveniently, it's not just a ticket sales website. The company has its own flights, where they are also a carrier, and promotional conditions are offered
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August 12, 2024
flight Moscow-Anapa 04.08 at 14:30 departure from Bitsa bus station
it all started with the fact that the cashier began to put passengers on the bus not by tickets, but by some kind of internal piece of paper. that is, the selected places through the Tutu website.other people took over the steering wheel, and we got in a completely different row with broken backs (they didn't lean back). there are no chargers on the bus, the driver did not allow everyone to charge at home, and at the end of the trip he naturally yelled for asking to recharge the phone. stops are extremely rare, once every 4-6 hours at the most terrible points. the driver intentionally drove through normal gas stations and stopped only after several requests in places where the restroom is just a paid hole in the floor. When asked to stop, he said, "keep all your stuff home" and "you should drink less beer." Also, the driver swore obscenities at other road users and passengers throughout the trip!!! at the stop after Krasnodar, I left three passengers, seeing perfectly well that they were in line for the restroom!!! when the woman ran after the bus and started knocking on the door, he called her an old bitch and told her to knock on her head. is this a normal attitude towards your customers, I would like to ask the company?
the stated time of arrival in Anapa is at 13:00. in fact, we arrived at 18:15, and there were no traffic jams to Krasnodar at all
I am really looking forward to feedback from the company's representatives. Do you think it's normal that your driver allows himself to call passengers d*lba*bami? and such a delay when traffic is not loaded?
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4
August 19, 2024
We always went to Warsaw and back with Intercars, and everything was always great, but the last time left a complete disappointment. 08/16/2024 flight Minsk-Warsaw (9:40) bus number VA 0333-5. We came across terrible drivers, they responded rudely to all requests from passengers, did not get into the situation in any way, angry, cursed in front of everyone. It's a shock to me. A convincing request to the managers, look who you hire for the flight, this is your reputation, it is very easy and fast to destroy it with such personnel. In the 30-degree heat, we stood for 17 hours at the border without air conditioning. It was impossible to be on the bus. Even when asked to pay extra for gasoline, just to turn on the air conditioner, the drivers did not agree, citing savings. Before entering the border, the drivers detained us by trying to sell more tickets to those who wanted to join us, since we were almost the first to enter. We were overtaken by other buses, and we just waited until our bus was packed with their pockets. I tried to contact the managers of Intercars, explained the problem, to which they simply told me "We will pass the information to the management." As you know, this did not help, the usual unsubscription.
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2
November 17, 2024
I went to Vilnius and Warsaw several times. There have never been any delays. From time to time, you can catch big discounts on tickets, the main thing is to keep an eye on the newsletter)
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April 11, 2024
We traveled last year on the Minsk-St. Petersburg route. The bus is very comfortable, the travel time is distributed so that there are stops almost every 2-3 hours. The drivers are friendly, they always answered all the questions that arise. The entire route went according to schedule, without any delays or delays. We arrived in St. Petersburg even a little earlier than the stated time. The ticket price is adequate, I recommend it to anyone who needs it - you will not regret it.
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October 31, 2023
Thank you. I went with you on October 26, Minsk-Warsaw 83-80-5 .Everything was wonderful. Warm, clean, comfortable, good drivers, wifi, charging . A sufficient number of sanitary stops. And I also bought a discounted ticket back. You are the best carrier. Very fast and prompt support on Instagram. Now only with you.
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5
May 8, 2024
An excellent carrier, I have been traveling with this company for a long time. On May 4, I arrived in Minsk and at home I already realized that I had forgotten a bag of things in the salon. I came to the office to find out the fate of the package. As a result, I heard from the office girls that they say they only sell tickets here, and they can't even call the dispatcher to ask. As a result, they began to swear that I was not normal if I was so worried about my things) in the end, only through calling the police solved an elementary issue, called dispatchers, those drivers and eventually found the package. I would like the service to be a little higher than none) everything is easy to solve if you turn on humanity) your girls that day really spoiled the overall impression of the company
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2
April 12, 2024
The trip was great! The driver is a professional, very polite and well-mannered in communication, it was pleasant and calm to drive with such a professional. Thank you very much for the service rendered!!! According to the assessment - the highest score!!!
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January 18
Good afternoon!Once again, I have been driving Intercars buses to Warsaw and Moscow, always pleasant drivers, careful driving.
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April 5
Excellent service, convenience of ticket purchases, you can quickly and comfortably get to the sanatorium!
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October 16, 2024
An excellent carrier) I am glad that they always inform about flight transfers in all messengers, as well as frequent promotions) last time I made a gift to a loved one in the form of promotional tickets to Moscow) I recommend
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2
September 9, 2024
I went from Moscow to Minsk at night. Very convenient. I even fell asleep on the way, although it seemed that I did not sleep in transport. The availability of Wi-Fi also turned out to be an undoubted plus. I'm going again soon. I recommend
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1
September 6, 2024
I am outraged by the carriers!!! I wanted to go home from Poland to Minsk , but I was refused ..
They do not take the bus if your visa is expired , and you have documents on hand for some reason , she said that she applied for a card for everyday life , but urgently need to leave ..to which they replied to me : they say that a Belarusian passport is not enough for them and the document will not suit them , without seeing it they decided so , and told me to contact the Embassy ... and under no circumstances will they take me !! Normal carriers do not do this, but they will figure out the reason..In general, I do not advise you, you have deteriorated very much …
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1
October 21, 2024
I used the services of the Intercars carrier, had a great time on the trip, even despite waiting in line at the border, a qualified driver did not remain indifferent to the wishes of passengers
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2
April 9, 2024
I was traveling with you on 01.12.2023 on the Warsaw-Minsk route. There were only positive emotions from the trip. A warm interior, free wi-fi throughout the trip, regular sanitary stops, professional work of the driver's team (despite all the nuances of passing the border). Subscribing to the newsletter sometimes allows you to save a lot of money.
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March 11
We used the bus when we went to the airport in Vilnius, the cabin is comfortable and spacious.I enjoyed using this bus.
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July 29, 2024
Good afternoon! I bought a ticket Minsk Warsaw on 07/22/24 at 11.35 a.m., (ticket number 4022757, bought on the website on 07/10/24) On 07/21/24 the carrier called, said that the flight was canceled. It took me a long time to get through to Intercars Europe to inform them about the refund. The room was occupied, then it was reset. As a result, the girl Ekaterina called back, said to return, you need to fill out an application form and sent me this form. I couldn't fill out this form, because it was downloaded to pdf on my phone, it was impossible to edit it (I'm 65 years old, maybe I didn't understand something). As a result, I wrote all the data specified in the application and needed for a refund in any form in a letter to the company's email address. Today, on 07/29.24, the company has not yet returned the money, as I understand the company does not like to part with money, and this is the case when the refund is not on my initiative but due to the fault of the company and the carrier. It is not clear at all in this case why the application, if the company has sold a ticket for a flight that has been canceled. I think the company is dishonest and provides services poorly, violating the current legislation of the Republic of Belarus. The company must work closely with the carrier, and in case of flight cancellation, the money must be returned to the buyer in full. And it turns out that the buyer is already punished, the ticket is connected with a further air trip, and instead of buying a new ticket, she should spend half a day dealing with money refund issues. And it is also unclear why, if the ticket is returned due to the buyer's fault within 24 hours, the seller returns only part of the money to the buyer, and if the flight is canceled (refund due to their fault), the money is not returned for a week or more. It turns out to be some kind of unilateral responsibility.
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4
May 7, 2024
I was traveling by bus Minsk-Warsaw on April 20. The bus was nice, clean, and warm. The drivers were polite. I've been driving buses for years. I like their loyalty system, after-sales service, reasonable ticket prices.
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1
January 16
A good carrier. We went to Yalta. The buses are neat and clean, not killed. We will continue to use the services of this carrier.
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July 12, 2024
All reviews are wrapped up and written in one carbon copy template. The bus has been delayed for 1.5 hours AND THEY DON'T SAY WHEN IT WILL ARRIVE. The delay was not notified in any way. When trying to get through, they pick up the phone, but remain silent in order to pretend to the authorities that they are processing calls. They've been calling from different numbers for 2 hours, they just answer and turn off the microphone right away. After 22:00, they stopped taking the phone in principle. It is not known when the bus will arrive, they are sent to Intercars at the bus station to find out, but how do you find out if they ignore it, but they did not give new information in any way? We are sitting at the train station, completely abandoned, not knowing when the bus will arrive, or if it will arrive at all. I wish every employee to ride their own buses every day and solve problems with their colleagues, because this situation is a humiliation of human dignity, also for my money.
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7
March 13
I was traveling on March 6 on the yaminak-Warsaw route and on March 9 back, the buses are broken, shaking incredibly; there are no chargers. There wasn't even wi-fi from Warsaw to Minsk. I don't recommend it.
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July 28, 2024
The staff is terrible!! We went to Anapa with our family for two years in a row, and 2 times it was just terrible! Then the driver was not allowed to cross the border (the driver had the wrong citizenship) and we waited 5 hours for another one in Bryansk, well, is this normal?! Why does the company's management not know about the rules of transportation through customs? What a mess! This year, the dispatcher on the phone gave completely incorrect information, which is why we could not get good tickets, why should I clarify everything about the trip if the employees themselves have to tell? I wrote to the complaint book, but of course, this will not solve anything, I will never contact this company in my life!!! One star only for the bus. Comfortable, with amenities and a pleasant driver, but overall no service(!!! Completely disappointed
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5
April 19, 2024
Good afternoon. I took a bus from St. Petersburg to Minsk, the trip was successful. The bus was delivered on time, the interior is comfortable, the driver is polite. They often arrange promotions, which pleases! Thanks
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1
April 14
I bought a return ticket from Moscow to Minsk, they didn't let me on the bus because I have a residence permit
, the bus drivers didn't let me on the bus, not the station dispatcher,!
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