Kapitalbank, branch
241 review
September 23, 2024
Very helpful. Good an uz card and checking account in 1 hour
1
September 23, 2024
Otnoshenie k kliente
1
October 16, 2024
Friendly, helpful, competent staff. A noisy, inconvenient office for customer service due to the long queue and lack of sufficient seating for waiting. At the cash desk, when exchanging currency, they often try to give out worn, old-looking bills. The parking lot at the entrance to the bank is always packed with cars, which often block the sidewalk leading to the entrance to the bank.
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November 26, 2024
A terrible bank, I do not understand why there is such a fuss around it, they could not open the card because of the old PINFL database, last week the spouse asked to change the phone number in the system, the result is 0, it is written on the site independently through the info kiosk, neither on the site nor on the maps there are no addresses for the location of data, we have been walking for a week back and forth from the bank branch to Public Services, as if there was nothing else to do, unskilled staff.
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May 30, 2024
I work fast. When contacting, they always try to help promptly. Polite staff. They have never been harsh in their statements or impatient with customers during my visits. Opening a Visa card, counting waiting in an electronic queue, took 25 minutes from filling out and submitting documents to issuing the card. At the same time, the Humo card will take up to 5 working days after submitting the documents.
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2
November 16, 2023
Excellent modern office, incredibly polite staff, solve any issues in your presence and very quickly. The office has everything you need for customers: an exchange office, coffee/tea and of course a toilet (important)! I recommend
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3
July 28, 2024
The card was issued there by a very polite staff, everything was very pleasant, the service was excellent. thank you
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2
July 18, 2024
This department is the best in my opinion. The staff is polite and competent, they always help the bank's customers. They work fast. I recommend.
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3
1
October 14, 2024
Excellent staff, good command of the Russian language, the staff is responsive and polite. Clean, tidy and cozy.
I am happy with everything, my question was solved in 1 hour, it is very pleasing. Thanks
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August 6, 2023
An ordinary Capital Bank branch, everything is beautiful, convenient and understandable, employees are always ready to help elderly (and not so) people understand the coupon system. The location seems to be convenient, but it seems impossible to drive up, you have to walk a couple of meters (nowadays, for many, this is a problem). There are not enough seats, and in other respects, this situation is observed in all banks, if we say so, then Kapitalbank has the best situation in this regard.
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3
October 29, 2023
There are a lot of possibilities. The staff is very respectful. There are a lot of customers and therefore there are long queues, but it depends on what issue you are addressing. ATMs are well equipped and serve perfectly.
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3
September 18, 2024
They work quickly and efficiently. The cards are issued in front of you in 10-15 minutes. No queues, no red tape and no noise. If you go to a bank branch, then this is it.
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3
November 4, 2024
Terrible bank, disgusting staff. Every time you come and you're surprised, as if I need clients... They communicate cheekily, they don't solve problems, in general I don't recommend it
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February 16, 2023
Excellent department!
Everything is fast and efficient. The staff is professional!
Special thanks for the mini-office, available at any time - separately from the bank in the covered pavilion there are about 10 ATMs for withdrawal, deposit, currency exchange. It's very convenient!
Thanks!
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3
1
November 27, 2024
Excellent bank, good service. And they also seem to be the only ones who issue a card after opening in 30 minutes and do not have to wait 3 days 🙈
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December 4, 2024
The bank is normal, ATMs on the street next to the bank often do not work, it is very inconvenient
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November 10, 2024
Quickly and to the point. The new card was issued in 15 minutes. I was early in the morning, so without long waits. The branch on Makhtumkuli.
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October 4, 2023
A good bank, the staff is very polite and with a professional approach, ATMs work well, I don't know around the clock or not, but at 12 o'clock at night I came and took money from the card. There is of course not a big minus, the entrance to the bank and Parking for cars and sometimes you have to stand in line, but that's how lucky you are :)
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3
November 7, 2024
A good branch with good service, a lot of employees, which reduces queues
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August 10, 2024
A good bank branch. Everything is clear and fast. Thanks
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2
January 7, 2023
The bank itself is excellent, the services are at a high level. That's why there are a lot of people, and where there are a lot of people, of course, the program will hang, then something else, The main thing is BITADI (bilan boglik bank). Everything that is needed or related to the bank is solved on the spot. You can look for other branches (I advise you to look for the bank's Capital). Of course, everything is fine in other banks too, in some, but in Capital Bank, in any branch 👍
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3
April 25, 2024
A good bank.I opened my UZ card in it, it works properly.
There are no complaints.The staff is good.Everything necessary will be explained and shown.
I recommend.
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2
1
November 3, 2024
Excellent exchange rate of the Russian ruble! Polite staff
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March 27, 2023
I really liked it here. The queue quickly came up. Competent and responsive staff. They will always help you to the maximum. Both the SOM and the currency card were issued as quickly as possible.
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4
September 23, 2023
A great bank, they serve with a bang. The queue system is well thought out, at the entrance the girl will help you choose the right ticket. The waiting time is envious of the service. But tolerable.
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3
2
February 10, 2024
Everything is like in all branches of this bank, the queues of employees communicate as if they are not your relatives, they normally do not consult, you have to ask millions of questions and always wait a long time
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3
2
September 25, 2024
I issued bank cards. It was done in half a day. I definitely recommend it. *****
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3
August 11, 2023
The service is excellent, the attitude towards consumers is excellent, the staff is not enough for quick service and so wait 20 minutes and you will be served if there is not a long queue! The waiting time is no faster than 10 minutes, ending with 35 - 40 minutes!
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3
February 12, 2024
A good bank, I have an account there. I often visit him. The only place of waiting is not thought out. There are very few seats and the queue moves slowly.
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4
1
December 28, 2024
I don't know how, but for me, capital bank is always at the highest level.
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September 15, 2023
Perhaps the best, or at least one of the best branches of Kapitalbank.
Personal opinion, I compared it with the offices on Gorky and Matbuotchilar Street, 32. I definitely do not recommend the latter.
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3
1
November 11, 2023
Norm bank, coupon services, used only the exchanger. The course is good, the waiting time on weekdays is 10-15 minutes. In general, everything is fine)
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3
August 17, 2023
They don't like yelling at their customers. If you have come to open a card or solve minor issues, immediately say goodbye to this day. You will be sitting in line all day. Opening a map is a whole quest. Not the most polite staff and not the smartest
But the attitude towards a legal entity is completely different. They are quite polite and solve your questions quickly.
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3
February 28, 2024
The service attitude towards customers is 100% super. I only go to this bank at this address. Thank you very much for your work.
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3
November 2, 2024
A cool bank with good employees
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1
June 25, 2023
Excellent bank office. This is how we should work with clients, this is a clarification for the guys from Mortgage Bank, where I was TWICE refused to open an account. Right there, everything is clear on the case, one card was delivered the next day after visiting the office, the second was picked up by himself at their office two days later!
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3
1
March 16, 2024
Excellent department, good service, well-coordinated work of the operators.
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3
1
August 12, 2023
There are a lot of people who wait a long time for their turn, it feels like employees are not in a hurry to serve a client, talk to each other, eat right at the workplace with visitors, it seems that female staff come to work to hang out and spend time, but no matter how to work))
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4
1
March 22, 2024
A pleasant visit, the queue is fast, the queue is always short, the card is made in 40 minutes.
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3
1
July 30, 2023
Disgusting customer service, just boorish attitude, even the deputy manager! It is simply impossible to tolerate! I wanted to put 4,000 euros into my account in 500 bills, but they refused to accept 500 bills from me, saying that they did not have a car to check such bills, with all they behaved rudely and said "or wherever you want"!
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3
5
April 23, 2023
The work of the employees is not completely bad. There are young girls at the entrance who give some advice on which ticket to choose if necessary. The staff is also fully working fast. There are usually a lot of people . But the opening of a visa and a master card takes up to 5 days, the bank itself works well too. They pay attention to customers
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3
1
July 16, 2023
During the construction, they did not think about parking, a lot of people come and leave their cars anywhere, not thinking about pedestrians. There is a lot of noise from it, as soon as the voltage jumps or the light turns off, an electric generator turns on in the bank, which makes a lot of noise
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3
February 27, 2024
Slishkom mnogo ajiotaja. Bud to ne bank a kassa v maxalyax. Nado bi kak ni bud uluchshit servis i esli uje est usluga online bronirovanie ocheredi nado sootvetstvovat etomu.
Branirovali sebe vremya no prishlos jdat eshe 3 chasa, tak kak bila jivaya ochered
3
3
February 18, 2024
We have been clients of Capital Bank for 5 years. We are more than satisfied with the services. We have been to this branch several times, the service is excellent!
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3
October 13, 2024
A good bank with fast service
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September 5, 2024
A good modern bank! Recommend
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3
October 5, 2024
I like the quality of service
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May 26, 2023
There are a lot of people and queues at the beginning and end of the month, I recommend visiting in the middle of the week. Responsive staff. He works even at lunchtime, of course there are fewer employees, but they are there
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3
September 18, 2022
The service is at the highest level, there have been long queues lately, the staff is polite and responsive, the bank is excellent!high rate. convenient location of ATMs!
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3
1
July 3, 2023
It is a very popular place with high traffic.The services are provided politely and competently.The only drawback is the queue.
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3
1