In general, I liked it! I had a smoking room. But of course the view from the window is not very (that's putting it mildly) some kind of bunker outside the window. The food is good, the staff is polite.
The service is at a high level. The staff is doing a great job. The restaurant at the hotel prepares breakfast and the whole dish is very tasty and all from fresh and clean products. The rooms are clean and pleasant, and the beds and bedding contribute to a good night's sleep. The location was convenient for me. Since I'm not a local, I can't say exactly how central it is, but everything was nearby, besides there were a few canteens around if you need to have a quick lunch, but there were also enough other places for evening meetings. I also really liked the green square near the hotel.
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Show business's response
Артем К.
Level 12 Local Expert
July 17
Great hotel. Spacious and comfortable rooms with everything you need. Clean linen, air conditioning, tea, coffee, Excellent breakfast. Attentive staff. Good location.
A wonderful hotel, cozy, clean, beautiful. The location is convenient, although it depends on your goals. Breakfast is on the level. There is a kettle, tea and coffee in the rooms.
Clean, large comfortable rooms, the receptionist is a good guy, he will always prompt and help, WiFi is flying, the staff is good, the food is delicious, varied, the location is convenient, it's not long to drive from the airport. I recommend it!
The rooms are clean, the breakfasts are good, the location is convenient. There is not enough swimming pool, steam room. It is convenient to hold seminars, there are halls with equipment, the food is delicious.
I visited the hotel in early November, I really liked it, the service is top-notch, the breakfasts are wonderful, the rooms are modern, comfortable, the staff is very friendly, responsive, like all people in Kazakhstan. The location of the hotel suited me, I went on business a lot, everything was in the access area and walked a lot, there was a small park nearby and a very large one with Temples within walking distance
A nice, clean hotel with a convenient location. Excellent breakfasts, spacious rooms with interesting design. Responsive, though there is a feeling that the staff is scared.
Great hotel, always keeps the brand!! I recommend excellent comfortable and clean rooms, there are a lot of restaurants and cafes nearby! In the morning, a chic buffet breakfast
Service 4+, food/restaurant 3 (the menu is simple, the level of culinary skill is average, the alcohol set is a little poor) rooms 4, staff 5, breakfasts are solid 4, clean, location - -for an amateur (I like it here, because it's quiet in the circle and squares, and you don't get out of the door into the thick of things like on Taksim or in the center of Rome..)
A fairly good hotel, conveniently located, all the interior is quite fresh, there are all accessories included, a kettle with tea leaves and coffee, 1 water for free, there is a mini bar and a refrigerator, the prices are pleasing, the breakfast is excellent - for every taste and stomach. The staff is polite and competent. The bar is open around the clock, it seems. The disadvantages include windows that overlook the road. You will not be able to open the window at night. Otherwise, everything is fine 👍🏻
Excellent, clean rooms, air conditioning, quiet, cozy, the kitchen is excellent. Fitness room. All attractions are within walking distance. I recommend it. It's not for nothing that foreign tourists choose.
The food in the restaurant is delicious, the decor of the room is for an amateur (I prefer the classics).
When using the shower, the water leaks and pours under in the bathroom, turned to tech. Service. They came quickly, did something, said everything was fine, washed everything as well
The location is good. The rooms are clean, the staff is very polite and helpful. The breakfasts are varied.
The hotel is decorated in a futuristic style.
Nice hotel: clean, with a modern interior. The room is spacious enough, clean (I really got a tobacco smell, even though I noted a non-smoking room in the booking), with a full-fledged mini-bar.
I liked the hotel. The rooms are clean and comfortable, not smoky. The Windows overlook a quiet square. Not a bad breakfast. Navat restaurant is within walking distance.
Nice/comfortable/beautiful rooms, good breakfast, delicious coffee.
The gym is quite ok.
Fix: check the operation of the refrigerators, they say half are not working, as in my case. In room 235, the ceiling in the bathroom leaks when the water is turned on in the room above.
A good business hotel. With a variety of breakfasts. I was really unlucky with the armor - I got a room with two small beds. They are too small for my 186 cm )
For the first time in Almaty, I stayed in Rixos, but it has not been the same for a long time, and despite all its pomp and majesty, the irons flow there, and the beds are not too soft, but that's not the point) in general, I was looking for another hotel in the center and a relatively new one.
In the price-quality ratio, Kazzhol surprised me with its full compliance. The hotel is new, everything is clean, fresh, and beautiful. They clean every day and leave a liter bottle (!) of delicious water in the room. I left a note to the maid in the morning that it was "stuffy to sleep", returned to the room after work, and there the air conditioner was turned on at 20 degrees, fresh and pleasant - that's the service! The breakfasts are delicious, the ironing room is on the floor, although I was surprised by the presence of a tourist fee, despite the fact that the room was booked and paid for by a company located in Kazakhstan. For visitors, the information is 5% of the cost of accommodation, but you can also pay at check-out. Many diplomats and scientists who arrived at conferences stay at the hotel, the staff has excellent English, and in the morning at breakfast it is so nice to see people in pressed shirts and suits.
I definitely recommend it!
A good quality hotel. Clean, polite... available! Good breakfast and service. The location is convenient, there are many cafes nearby. I recommend you to visit on a business trip!
Overall very good. However, we were looking for a hotel based on the "family room" criterion. We were offered 2 adjacent rooms. As it turned out, traveling with children is not the best option. A lot of ill-conceived little things. the doors to the bathrooms do not open from the outside (the child may accidentally look in). Adjacent doors can be slammed shut and then not opened. And in the room where there are beds for children, there is a shower cabin, and in the adult bathroom. It would be better to do the opposite
A good hotel for a little money. Large, cozy rooms. However, there are interruptions with hot water. In the evening at 18.00 I decided to take a shower, but I did not wait for hot water from the tap. There is a large selection for breakfast. There is a small free parking at the hotel. The rooms are cleaned every day. A mini bar with various alcoholic and non-alcoholic drinks, but what is indicated in the menu is not all available. There is an ashtray in the room, I have been thinking for a long time whether it is possible to smoke in the room ...)))
A decent hotel! Convenient location. Friendly staff. The restaurant in the hotel with good European cuisine, lobby. The rooms are cozy and clean with modern finishes.
Everything is great. I didn't even expect it. Well, the breakfast is more modest than in Turkey, of course. But this is for an amateur. One drawback is that I didn't find either a Russian or a notebook on the table in the room. But they didn't give the reception a pen right away.
If you are satisfied with the price, then I recommend it. I do not discuss the price - this is my principle.