The rooms are very beautiful, the design is modern. The bar is round the clock
We also took care of the little things - a bunch of sockets next to the bed, multi-stage lighting. The zoning of the room is very competent - as if there is a lot of space, and everything that needs to be fit
A good hotel. The rooms are cozy, clean and bright. Regular cleaning. I advise you to have dinner here, well, they cook very tasty, and the breakfasts are quite varied. Well done.
Excellent hotel, one of the best in Almaty. Excellent location, within walking distance of 28 Panfilovtsev Park and other attractions. Delicious breakfasts and clean rooms
There are no comments. Stylish, cozy and clean interior. A good breakfast. A varied menu. Convenient location. I was looking for flaws, but I didn't find them.
Nice hotel. Price is quality. I always stay here on business trips. The standard room meets all my requirements, small but not tiny, clean and comfortable without any breakdowns that hurt the eye. A bunch of sockets to charge all the gadgets overnight. Delicious breakfast. Fast wifi. Convenient location. I recommend.
High-quality repairs. Rooms.
The only thing is that in the bathrooms of the showers there is a problem with ventilation and water on the floor from the shower (the place is poorly closed).
Nice, new hotel.
Pleasant atmosphere, nice rooms.
Service and maintenance at the level.
The location is very convenient. It is central and convenient to get from and to any point of the city.
Kazjol is no longer the same. The money for the rooms is not small, but the cleanliness is a problem. I have lived there many times in 10 years, and it is clear that the hotel is renting. Previously, the rooms were always cleaned, there was no need to ask. Now you need to press the call button in the room. Previously, there were always brushes in the toilet, now they are gone. I asked the staff to give me a brush, as it is not pleasant to look at a dirty toilet, they said that it was not allowed
The level of service is extremely low. Problems starting with the front door, which sagged and opened poorly, ending with the quality of breakfast. Yesterday's pancakes and stale fruits are offered for breakfast.
A cozy hotel in the center of Almaty. Clean and comfortable rooms with impeccable linens and a comfortable bed. Good breakfasts. The park and the sights of the city are within walking distance.
This is a great place to stay for tourists and business trips!
The hotel is certainly not worth its stars. Upon arrival, the proposed 3 rooms turned out to be dirty, the bath (shower) and toilet were not cleaned, after which they were given a more or less clean room. Then they really moved to a normal one, for which thanks to the administrator. The breakfasts are varied, but most of the dishes are not delicious! And they also brought me a letter at the reception, so they forgot to give it to me and notify me that the letter had arrived. They didn't say anything at the check-out either. In general, employees are forgetful, cleaning leaves much to be desired. If it cost a thousand 3 days, then it is normal, but for the paid 7000 days the hotel does not match at all, check the rooms!!!
The hotel is cozy, with a summer veranda, delicious breakfast, everything is there.
There was an incident with an error in check-in, an early check-in was booked, but an error occurred in the database, we had to wait a long time for a free and prepared room. As a result, the management and the director of the hotel joined in + organized a compliment and made a personal apology. There are no complaints about this incident, I recommend you to stay.
Good interior design, there are recreation areas, even books to read. The conference room is good, comfortable tables and chairs, a large screen, sets you up for work. The service is good, the cuisine is delicious.
Modern, clean, comfortable. Responsive, customer-oriented staff. During the month of Ramadan, an early breakfast was organized for customers holding a fast.
It is located almost in the center of the city
Comfortable accommodation.. The restaurant has a lot to work on, especially the lounge bar)) The beer is not very good.. It's better to walk around the block
The hotel is great. Continental breakfasts, plus full board service. The staff is wonderful. But I was unlucky enough to check in on the third floor, above the balcony with a smoking room. There is a constant smell of ashes in the room and despite the fact that I asked three times, the room was not changed. For that, a star.
A wonderful hotel is a gorgeous place, there are many places for guests to explore, and locals can find something for themselves, the prices correspond to the level of service. The staff is very friendly and responsible.
Great hotel. We lived for 7 days. Delicious breakfasts, polite staff. A quiet, peaceful hotel in the city center. Fresh renovation. We are very satisfied
The hotel is good, stayed 3 times. The staff is very adequate. The breakfasts are average, but the restaurant itself is terrible- I do not recommend it! In general, despite some roughness in the work of the hotel, I was satisfied with the price /service ratio.
The rooms are not completely clean, the furniture repairs are getting old, the food is one-sided, there is no fitness for a standard room
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Alex Sudakov
Level 8 Local Expert
August 21, 2022
Good European three or four stars. Who is used to this, you can safely choose this hotel.
The hotel is new and it can be seen that it is constantly maintained in good condition. All in pleasant green and olive tones. They clean it every day. They put in new water every day. The rooms are not large but cozy. But the bathroom is spacious.
The buffet breakfast is served until 10:00, but many dishes finish 30 minutes before the end without updating. The food is quite monotonous, but it does not bother you for 2-3 days of stay. The main problem in a restaurant is where to put the lid removed from the pan to put food on your plate? There's just no place to put the lid on.
Very tasty cherry juice and carrot cake!
About 50 percent of the visitors are Arabs with their families.
The staff is polite, but they won't tear up to help the client.
The interior is beautiful and cozy, it is clear that it was renovated not long ago. But the service is not so good (3) the staff is not customer-oriented! Without a smile, without a greeting, etc.
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Юрий С.
Level 17 Local Expert
March 17
I often travel to Kazakhstan, I will stay at this hotel. Everything is good rooms, insulation, interior, location, breakfast.
It's a good hotel, a small gym, but the simulators are new. but of course there is a minus - the room faced a busy street and the windows simply could not be opened - noise day and night. But I was a little unlucky - everything was packed and there were no other options. The breakfasts are great.
I will say not as a guest, but as a resident of a neighboring house, the administration of this hotel cannot even organize the removal of its garbage, but takes the waste to neighboring yards. Being bestial to the neighbors of nearby houses, is it possible to treat the guests normally?