The tile selection shop is good. There is something to look at, but a huge disadvantage is that only 2 designers work for such a large store. It feels like you came to the clinic to see your doctor, like there are few people, but you wait a very long time.
Everything is fine! The designer quickly made the project, helped to calculate the required number of tiles for our request. They warned that all boxes should be carefully checked upon delivery. They were delivered according to the deadlines, only one package was defective. We drew up an act and brought a replacement on the same day.
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Дмитрий АСС
Level 3 Local Expert
December 30, 2024
I chose and purchased the tile at the Keramin discount center at 27 Kosmonavtov Street, since it was not represented at the exposition even in the main store on Osipovichskaya. However, I had to pick up the order from the main warehouse in Kurasovshchina. I had difficulty parking in the courtyard of the house where the shopping facility is located. But the disadvantages were overcome by the responsive staff. I recommend it for visiting and shopping.
It is better to choose a tile on the spot. You can do it yourself or with a consultant. But I needed a non-standard tile, I first found out by phone what was available for my criteria and volume, booked or immediately arrived and was already determined on the spot. Non-grade is 3-4 times cheaper. I took everything I needed to the bathhouse, garage, workshop and was very glad.
The samples don't have all the colors, just one at a time. There are no consultants, those who do not know where what is. Tiles are not available. The tile is terribly crooked.
There are a lot of employees: they are already working with the client right from the entrance. Everything in the warehouse is also clear and fast. There is no confusion thanks to the electronic queue. The impressions are pleasant
A store with a very large warehouse of goods. The consultants are polite and competent, will help, choose, explain. The building is conveniently located, there is Parking, a warehouse on the back side of the building
A large selection, many stands - it is convenient to choose. Designers will help you choose the tile and design the room, as well as calculate the required number of tiles. Of the minuses, there are a lot of products on the stands that are no longer being produced.
We were looking for tiles for an apron, a bathtub and a toilet - we recommended this particular salon as the largest. And it really is - this is a very large salon with an excellent assortment of tiles. There are staff who will help on site with the design and cost calculation. We chose a tile and received a design project. I recommend it!
We bought a ceramic tile for the bathroom. One tile from the entire batch was of a different tone and, as luck would have it, lay in the most prominent place. We toured all the warehouses that had tiles of this model and this tone, but it was all different. The most interesting thing is that even the tiles that the warehouse staff brought to us, in a new box, differed in tone, which they themselves noticed, after which they laughed just as cheerfully packed it and carried it to the place. So someone will be as lucky as we are. I strongly do not recommend buying this tile. I also recommend checking the tile immediately, the deliverers are in a hurry and do not want to wait until you check the tile. We were told that if there was a broken tile, it would ring when carrying it. As a result, there were a couple of broken tiles, written off as combat losses. The tile model is Edda 7D, tone 1.
The administrators and designers are well done, for some reason the customer orientation and approach to the customer does not correspond to everything else, I absolutely cannot understand this (, I give the money, and so it is not the most pleasant procedure😁, send the cashiers on vacation, it looks like burnout
I ordered a Canzone - R-7 floor tile. My order was assembled from two standard sizes (half of the order size 600 x 600 mm and half 598 x 598 mm). For the tiler, this resulted in the fact that the person could not lay the tile and withstand a smooth seam. Literally the next day, in the same batch, it was revealed that the order was assembled from two tones (tone 8 and tone 14). The tiles on the floor were different in color. I had to buy additional tiles in tone 14 and standard size H from the same collection in order to report at least in one room. The remaining tile still lies in the corner of the tone 8 and the standard size G. In addition to this, seven years ago I bought a suspended toilet from them, so out of five pieces in stock, only one turned out to be without a hole (Sink or crack).
We sold a toilet bowl with fittings that don't fit. The consultant, upon repeated request, said that according to the specification there should be Czech fittings, but they put a Russian one in which the gasket does not fit, although the necessary gaskets and Czech fittings are available at the enterprise. To get out of the situation, the consultant offered to buy suitable fittings on the spot, only for a fee. When buying, another consultant did not say anything about the fact that the fittings included in the kit would not fit during installation. Divorce.
I went to choose a tile for my mother-in-law's bath at the dacha,.. and I got to the ancient Greek palace!!)
There are many polite consultants who will help with the choice, and with the design, and with delivery. Parking in front of the entrance, lots of places👍
Excellent service. Designer Maria took into account all our wishes. I made layouts with interest several times, explained everything in an accessible way and offered the best options. Thank you for the quality of service!
A store with an excellent showroom of KERAMIN products. The warehouse is located in the same building, which is very convenient. I stopped by once, picked up a tile according to the sample. Friendly staff. Thanks!
Sooo big brand store.
There are almost all products, but the racks are "outdated", and 20 percent of the tiles presented are simply no longer there, or are not being produced, or there are very few left.
In addition to tiles, plumbing is also presented.
There is a place to grow and improve. P.S.
if this comment is read by a representative of the store, or someone from the quality department, please assemble your own furniture in the store "humanly":crookedly screwed facades, hard-to-move shelves (from the entrance to the right, under the stairs there are 3 such "beautiful bedside tables")
A good store. Special thanks to the consultant who helped to choose the product. The first time I couldn't pick it up, I had to make a refund and change it to another product. In general, I would like the Keramin plant to mark its toilets so that it would be easy to pick up components for it during the entire period of its operation.
We were there on Sunday evening. The staff is helpful and friendly. The queue to the designer is fast. Overall, the store is good. Two things confused me-the quality of the exhibition products and the meager availability of faucets. Some items are custom-made.
Therefore, 4 stars.
7.11.23 we purchased tiles, a toilet bowl, a bathroom mirror, a washbasin with a pedestal in Keramin (Osipovichskaya, 18). They took the goods, checked the tiles, mirror, toilet bowl, washbasin. And the bedside table was brought wrapped in stretch film and packed in a cardboard box. The warehouse workers opened the box from above, we looked in: the cabinet was in place, there were fasteners. We brought everything home safely. By 11/22/2023, the toilet was finished with tiles and a toilet bowl was installed. It came to installing a washbasin with a pedestal (which still stood in a box in a heated house)... We take off the packaging, and there...in 4-5 places, the side facades are swollen, scuffed or scratched on the door. 11/23/23 the husband took the bedside table back to the store. It was accepted, noting at the same time that such defects could not have appeared during the 2 weeks of stay with us, that the cabinet was dry and the defect was old, that conditions were violated somewhere during manufacture or storage. After taking the bedside table, they promised to contact us. On 11/27.23 and 11/28.23, Viber replied that the box was dry when handing over the cabinet to us, which means the cabinet was of proper quality, especially since "you examined it."
An unpleasant situation... During the construction of the house, so many Keramin materials and products were purchased, but there were no such problems. You usually check what is fragile or can be easily damaged: mirrors, tiles, ceramic products... they could not even think that such a situation could be with a pedestal... It would seem that a large company has established itself in the Belarusian market... and such a situation! You don't even want to take the bedside table...
check everything carefully! Even from trusted sellers! They also fail...
The choice of goods is large, there are both tiles and plumbing fixtures with faucets. There are many consultants who are ready to help with the choice. I liked everything, chose almost everything that we planned
On a day off, it is better not to visit the store at all. You can wait about 1 hour for the issue. I bought an overhead washbasin of Bari. I get it in stock, check it. I ask if there is a plane, if it is flat, so that there is a tight fit to the surface. The answer is "It's Keramin! What do you want?" And this is what the Keramin employee says!!!
I take it and load it into the car. All the clothes are covered in dust from the washbasin box, which was in a condition as if it had been in the warehouse for about a year!
I'll start in order so.... I needed a toilet bowl that wasn't sealed.... Let's go to keramin. I was already looking at the Internet so that I would like to choose this store with a limited budget because there is also a supposedly cool store with competent consultants, etc.... But after going there, there is no more naked.... We approached the consultant.... A boy of about 20 years old shows me the toilet, he says yes, there are a lot of good fittings... But no one has written anywhere, and there is no information on the site either.... The Czech Republic is indicated... The difference is indicated, but it is not in this, well, I think maybe they forgot to specify... Then I realized that on purpose... It is not listed on the website or in the store..... And the consultant did not even begin to strain himself to tell me that there is such a thing only with different accessories, of course I would choose the Czech Republic.... And I also want to sell China to specialists like me as soon as possible, which I found out later when I unpacked at home.. And so I bought the price of the issue 312 rubles, I paid with a turtle. It was issued to us on July 13th.. They told me where to go to pick it up.. They told me to wait until they collect it.. They waited for an hour, probably they bring it on a roll, they open it and there the marriage is even circled in two places with a marker.... Good...the employee himself was taken away by a disgruntled disgruntled person.... After 20-30 minutes, another one is brought, I try to look at it, he tells me you better not take a heavy one, well, okay... I show him in one place where I don't really like him like this, well, when you put it on, it won't be visible...the fittings in the barrel are glued with glue. The warranty period for porcelain is 5 years...In short, we are tired of waiting so long in the heat, we take it away...wait for another minute..40 was like death... The next day I think let me look at the fittings... I climb up and open the tank and find out that the fittings are China ..... Which is not listed anywhere and I see a chip on the barrel itself, and this really upset me... It feels like they are deliberately cramming in the beginning of the product is not in good condition, or they may not notice...... And they won't change a little thing... Yes, I will not put it as it is, since it is more expensive for myself to lower it again from the fifth floor... I am a fragile woman... Bring them back later to sort things out... They will throw it off to the fact that when transporting, etc.... they will only make you guilty ..... In short, the impressions are very good... I can't imagine how the plumbers will laugh at me when they fix it on 20-21..... And I, in turn, will tell you what an awesome Keramin we have only with a mat.... I don't recommend it to anyone
A good store, products are presented quite conveniently.The logistics service works perfectly, the tiles were delivered quickly and accurately at the set time.
It's not bad...but there are queues for designers on weekends...the staff is polite, in principle it is worth visiting and getting ready to spend time...but it is worth it that the problem of purchasing goods will be solved, a good and interesting place.... the exhibition of goods is made interesting, but still a consultant is needed in such a case...and this time ...
the quality of the product offered in the price-quality ratio is pleasing, I recommend this salon
Many thanks to the excellent specialist designer Elena Pashkovskaya!!! She helped us choose tiles for the whole house, in color and texture.I made a design project, with all my wishes.
We are also grateful to the organization for such discounts as 10% for large families (especially when the amount exceeds 10,000 bel.rub), the amount is quite significant.Also, free shipping and unloading of goods from the amount of 1500 bel.rub. There is something to choose from.
Nice interior design, it won't be crowded there. A wide selection of floor and wall tiles, sanitary ware and bathroom furniture. Pleasant and helpful staff, they will always help, show and tell.
For newcomers: if you have a discount coupon, then take with you, in addition to the coupon, the relevant supporting documentation.
In my opinion, the most intelligent of the solons "Keramin" is here!
I recommend it!
Can you explain to me why, when purchasing goods for more than 5,000 rubles, I have to: look for a carrier, look for loaders, drive through several dirty warehouses that are not close at all, sit for hours and watch loaders roll around the warehouse and wait for the paid goods to be loaded???? This is some kind of horror. Why is there no delivery? What kind of service is this!
The ceramic tile store is comfortable for a long time, samples of bathroom rooms,bathrooms,kitchens with an approximate combination and design of finishing of various tile products are displayed along the entire length of the walls, consultants will prompt and direct to designers where they will select and print out the design project of your bathroom, kitchen or bathroom on your computer,samples of various plumbing equipment are exhibited,from toilets, faucets,lockers, towel dryers.In the middle there are places with comfortable vines for waiting in an electronic queue.The warehouse for receiving the purchased goods is located on the back side of the store, where there is also a check-in according to the specified e-mail number.There is a delivery of the purchased goods to your home, the bonus system will be opened to you after the purchase of goods over 900 rubles.
Good afternoon, we contacted the salon on Osipovichskaya/Asanalieva. When working with clients and choosing tiles, designers do not take into account the location of sockets and attachments (in particular, it is more difficult to put a socket on the ribbed surface of the tile)
When drawing up the design project and the final estimate, the designer made a mistake, there was a discrepancy of 1 pack of tiles, we did not immediately notice this, the salon refused to make an additional one for us.delivery.
Bottom line: the rating of the salon is 3-
I advise all customers to carefully check the number of tiles in the design project and the estimate for payment.
The toilet bowl was inspected during delivery from the warehouse in the pouring rain, and the same poor fellows were sorting through the tiles nearby. Keramin arrange at least some minimal canopy for customers in the product pick-up area. It is also surprising that not the entire product range is presented in such a large showroom and consultants explain different configurations on their fingers.