The 1st impression was wonderful. Everything was suggested , calculated and delivered. So far, there has been no question of returning part of the tile due to a design change. It turns out that you are returning at your own expense! part of the tile needs to be paid for that free (paid!) the delivery that was provided initially. It is difficult for me to comment on how these 2 delivery options are interconnected, but the impression of the service has changed dramatically and worsened. In my opinion, the head responsible for the service in this company should pay attention to this point and try to fix it. In no company, when returning products at their own expense, the delivery of the previous delivery is not deducted. This is not how a world-class service looks like. Unfortunately, I cannot recommend this company to my friends and colleagues. I don't want anyone to be as disappointed as I am. Have a nice day and good luck in business!
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Наталья Л.
Level 10 Local Expert
September 30, 2024
Not all collections are available, but still, a good selection of products. There are enough consultants to make a project and visualize it.
No matter how the service was, no one took out the goods for an hour and a half, I had to call a short number and complain
Half an hour later, with grief across and the boss, they gave me the goods
I don't want to go to this store anymore because of the warehouse maintenance
I do not recommend it!!!
Impressive! Assortment, ready-made locations for example, service, consultations!
Excellent level!
I definitely recommend it!👍👍👍
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Костерев Сергей
Level 18 Local Expert
June 15, 2023
I'm amazed! I am surprised that an enterprise in Belarus thinks through the marketing elements so thoroughly - starting from parking and ending with the modern texture of the tile elements. What is the cost of decorating a room with a specific collection of tiles - and it's free for the buyer. 25% cheaper than salons with Spanish tiles with the same quality! + The whole range of services - installations, toilets, washbasins, towel rails, faucets, shower systems, etc. Well done!
My trip to the store took half an hour for the selection of tiles, design, payment. At the checkout, when paying for the goods, everything was explained succinctly regarding where and how to pick up the paid goods.
The staff is not very friendly, there is no discount program, no discounts despite the large amount of the check. Grins and a generally unpleasant attitude. Long wait near the warehouse.
A good salon store. Everything is intuitive, convenient delivery of goods. The staff helps and advises. Brick prices are pleasing: prices with retail chains differ almost twice! So go to Keramin for a brick for sure!
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Сергей С.
Level 10 Local Expert
April 24, 2024
A large selection of porcelain stoneware, tiles, sanitary ware. The managers helped me pick up the collection and made the layout according to my size.
The tile was chosen, the design project was done, the delivery was made, but they forgot about the Puffer, they had to go separately, it seems like a trifle and not pleasant.
A great store. If you want to buy tiles and related products, then go here. Good sales consultants and accurate work of warehouse staff. Everything is fast and CLEAR!!!
The salon deserves the highest praise! My wife and I chose tiles for the hallway, kitchen, bathroom and toilet. We bought everything in one place, and it is in this salon. It is difficult for us to buy something in one place and then not regret that it was possible to take it in other places more interesting. Visualization programs, especially 3D, are exactly the modern approach to trading! The girls know the assortment well and the advice is given by qualified ones! We were satisfied, we recommend it from the bottom of our hearts!!!
On September 5, I visited this store in the afternoon.Maintenance is at the level below the baseboard.There are a lot of consultants who will communicate better with each other than with the client. I went there because it was indicated on the site that there are designers who can tell you, in fact, zero, they don't care about you.Maybe I was unlucky, but the sediment remained unpleasant. In another store of this network, according to Prytytsky, the attitude towards the customer is much better.
A great store. The main feature is the abundance of visual options for solving the issue of finishing, as well as the availability of a warehouse and the ability to immediately pick up products
A lot of unnecessary extras are imposed
You say that delivery is not necessary , but you will still be reminded 3-4 times
- If you change your mind, here we have a delivery…
A huge store. There are a lot of designers, in order to help choose tiles, make a layout on the walls so that there is a minimum of trimming.
We bought tiles several times during the renovation of the house.
There is a huge parking lot and you can wait in the car for an electronic queue.
I recommend you to visit!