There seems to be an electronic queue for issuing an order... But the warehouse works on requests directly and with coupons, you can stand for a long time until your patience breaks and you go to negotiate with the movers the old-fashioned way)))
There are not enough real designers. The staff is diligent, but does not fully understand the collections. The situation is better in other sales offices.
See original · Русский
Show business's response
D
dzen-d3n
Level 8 Local Expert
May 10, 2024
I ordered a bath from the manufacturer Belux, curve for the second time. The issue has been resolved for more than a month, they claim that the bath complies with GOST. Keramin is not responsible for the quality of the products it sells. The manufacturer constantly refers to the factory. Think a few times before bringing your money here.
The products are excellent, there is a large selection. A sales system has been installed.
One of the disadvantages is the tortured consultants / designers who are freaking out when drafting a project, they feel a desire to finish the working day faster.
(Perhaps because I got to the black Friday discount day and the consultants were really tired)
And in general, a positive feeling from the company.. advise
We bought tiles for the bathroom. Charm collection. We made a deal with the designer on the spot. The goods were taken from the warehouse immediately. The 15% discount is now valid.
Something's not right here... We chose tiles or porcelain stoneware and needed expert advice. We traveled to Mile and Altagamma, then decided to stop in Keramin for comparison. It became clear that here and only here it is necessary to take. At the entrance, they asked about the purpose of the visit and then personally picked up and calculated everything. There is even a 3D layout. In Altagamma, for example, even the specialists did not tear their heads off the monitors when customers appeared, and when contacting them personally, the answer was "ask specifically - we will answer". Keramin was pleasantly surprised. For state-owned production, the service is very good and the price tag is normal.
A large store of this chain. Behind it is a warehouse with finished products. The specialists are polite and friendly. There is a choice of faucets and faucets for the purchased equipment. The choice of tiles and porcelain stoneware will please you with a variety. If you are driving and do not know where to choose a tile, then feel free to go to this store
Disgusting attitude towards people, that's downright disgusting. 1. They do not want to make a 3d rollout 2. They write out the goods in advance, they know the tiles are different in tone and different in size. I will repeat it consciously! And suddenly it will take a ride!
Everything seems to be fine, the choice, the exhibition hall, but ... you need to bring the quality to its due!! Well, how can such a plant be given such an outright slag in geometry?? Yes, I understand that there are defects in any factory, but I want that when buying my Belarusian products, I do not think that there is a lottery in the box, but remain satisfied with my native products!
A great store, a large selection of tiles, sinks, toilets and other things. Here you can buy everything for repair - crosses for tile clearance, glue, fugue, plumbing, everything is there. Very good work of consultants, they will calculate the tile with trimming very accurately.
There is a large selection, and the most important thing is that you can clearly see everything!
See original · Русский
Show business's response
A
Ayrton Senna
Level 6 Local Expert
November 5, 2022
I took on 10/30/2022 floor tiles Nottingham 2, wall Bungalow-R 2, Detroit 1, Namib-R with a total area of more than 20m2.
The advantages include friendly staff, they will help, they will tell you about the design and decoration of the rooms. There are no special questions about the edges and corners, whole, without chips.
But there are big questions about the shape of the tiles, because by and large the whole is convex, you have to dodge to put it more or less evenly. On some wall tiles in the middle, there is not enough glue.
And also half of the range of tiles is not available.
a large store with interesting designer interiors, a small selection of colors in some tiles, as for evil, the most beautiful in the most inappropriate colors
A large showroom, pleasant consultants, a curve tile, but these are the little things of life))
See original · Русский
Show business's response
A
Anonymous review
July 12, 2021
Excellent salon, polite and competent staff, consulted in detail in accordance with our requests, selected related materials, fast clearance and shipment of goods from the warehouse.
The tile was taken out with different tones, it is also spelled out on the package and the answer was rolled out that this is not a defect (tempo 3 was given two tones, but it was not indicated in the invoice and did not warn about it at discharge), as a result we have the same tile with a brown and pinkish tinge.. I advise you to be careful with the company
A large tile and plumbing store with many examples of bathroom collections. You can immediately consider different design options with the tiles you like.
I really liked it. Experts will help, explain and definitely will not be indifferent to customers. The range is huge, both tiles and other goods. I advise everyone!!!!!
The service in the store is at 0. Until you call the consultants yourself, they will not come, look around the hall. There is no queue at the warehouse, we are waiting for 28 minutes, there are no words! Employees do not wear masks, I understand that this is not necessary, I stand in a mask so as not to infect someone, I take care of others and I would like to have the same attitude towards myself. They also nod their heads, look, they didn't like that they made a remark in the hall, so they need to show a colleague who is not happy. It would be better to increase the level of service, with this approach, customers will go to a store where customers are appreciated.
The most current and fashionable trends in renovation can be brought to life here. Ready-made interiors can be tried on yourself. And the designers will adapt the choice to your room size and offer varants for any purse.
In general, I liked the salon very much, there is a large selection
But I did not like that at the entrance and everywhere it is indicated that the delivery is free, but, as it turned out, it is free only if the purchase amount exceeds 1200 rubles
I give one star precisely because the working time does not match the actual one! And also Sat and sun weekends!
And so the store is good!
Apparently he hurried to write a review saying that he was good! We waited for 9.00, and there were a maximum of 5 customers. None of the consultants came up. We placed an order at the reception ourselves. We stood at the checkout for 10 minutes, as there is only one cash register. The service has certainly fallen, alas... Not the one that was before. Plus, knowing that the situation with coronavirus is not the best, all employees are without masks.
And I will add more. We have been standing for 20 minutes waiting for the shipment of the unfortunate 3 boxes of tiles from the warehouse. I understand if there were a lot, but 4 square tiles and so much to wait for. It's a horror, not a store. They completely ruined their image for me personally.
I am glad to note that Keramin has begun to change for the better.
There are interesting collections and helpful staff.
Guys, don't make the bill of goods a secret. You will only benefit from this.
There is delivery for orders from 1000 rubles.