I bought a washbasin in the toilet, it turned out to be crooked, with the receipt saved, the replacement was performed quickly enough, but the replaced washbasin also turned out to be crooked.
The largest Keramin in Minsk. All tiles from the collections are laid out in the exposition, the collection, shade, size and price are immediately indicated. It's nice to be walking from exhibit to exhibit. Because it was laid out in different shades at once, I easily chose a close one for the floor and the apron (in the kitchen). Budget prices
The staff is excellent, they work in good faith, there are no questions for him, when they started putting this European tile, it turned out to be crooked. Later it was found out that Tode's friends had problems with the evenness of the tiles
Good evening, I want to express my great gratitude to the sales consultant Katerina, who works in the salon store on Osipovichskaya for her help in selecting tiles, and for her professional attitude to her business, when I came to you I did not think that I would find something suitable in the price-quality ratio, but the result exceeded all my expectations, I bought everything I needed. A person is 100% in his place and does not eat his bread in vain. I would like to wish your brand more such employees. Respect and respect. Also, special thanks to the delivery department and the guys who brought it, the delivery was carried out at 39 Mozhaisky Street.Thank you very much and good luck in the further development of the Keramin brand
Excellent store, fast service, a lot of collections are presented.
Minus ( this is that they have poor lighting on the stands with tiles. Many collections are poorly lit
After the reconstruction of the factory, the quality of the tiles became decent..and this is the opinion of those who work with tiles. Large store area, convenient approach to sample stands, good information content. A lot of designers...in general, a pleasant impression of the store and its employees.
The choice of goods is good. But we got to an unqualified sales consultant, we repeated many times what kind of sink we needed. They chose it. I convinced him that it was suitable. Have bought. We agreed that they would help us bring it. We are pensioners, without a car, it's hard to even take out such a box ourselves. As a result, this model does not suit us at all, we had to take it, return it, change it. However, this time the consultant guy clearly told everything, they changed it without question.
A very cool store, the staff is friendly, they will tell you everything. I really liked the work of the Shpak designer Maria, quickly, clearly and according to the facts. We will definitely come again.
There is a large selection, the designers work perfectly, they will tell you everything, help you choose and even help you calculate, make a printout of the installation for you or your employees (so that the losses would be less). They provide ALL THE INFORMATION about discounts. THERE is a DELIVERY (paid, but it's not much at all, and they bring it into the apartment upon delivery). You can also use a non-cash account
We are not buying tiles for the first time and we also bought plumbing here for a long time, although everything is fine, the tile is super now even better it has become sawn like oil, there are no chips, the corners do not match, the choice is huge, the plumbing that was bought for a long time works there are no failures so a great company and a great store
In my opinion, it's a great store. Everything is in one place, both the warehouse and the store itself. A huge plus is that there is a large parking lot. Now about the store itself. The room is large and bright, it is quite spacious inside and there is no pandemonium when choosing tiles or plumbing. Competent staff who does not impose their point of view, but at the same time can correctly identify certain nuances. When choosing, they do not impose any product, when laying out tiles, they will tell you where to remove the excess trimming and after the repair you do not have several packages of extra tiles left. I really wanted to mention the work of one of the menger's girls, unfortunately I don't remember her name. The administrator deserves a special thank you, for all the questions he has, he can multiply several solutions and adjust to you.
As a result, this store deserves attention.
The 1st impression was wonderful. Everything was suggested , calculated and delivered. So far, there has been no question of returning part of the tile due to a design change. It turns out that you are returning at your own expense! part of the tile needs to be paid for that free (paid!) the delivery that was provided initially. It is difficult for me to comment on how these 2 delivery options are interconnected, but the impression of the service has changed dramatically and worsened. In my opinion, the head responsible for the service in this company should pay attention to this point and try to fix it. In no company, when returning products at their own expense, the delivery of the previous delivery is not deducted. This is not how a world-class service looks like. Unfortunately, I cannot recommend this company to my friends and colleagues. I don't want anyone to be as disappointed as I am. Have a nice day and good luck in business!
No matter how the service was, no one took out the goods for an hour and a half, I had to call a short number and complain
Half an hour later, with grief across and the boss, they gave me the goods
I don't want to go to this store anymore because of the warehouse maintenance
I do not recommend it!!!
My trip to the store took half an hour for the selection of tiles, design, payment. At the checkout, when paying for the goods, everything was explained succinctly regarding where and how to pick up the paid goods.
A good store, beautiful in the interior, affordable goods, I was satisfied with both the goods and the staff
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Костерев Сергей
Level 18 Local Expert
June 15, 2023
I'm amazed! I am surprised that an enterprise in Belarus thinks through the marketing elements so thoroughly - starting from parking and ending with the modern texture of the tile elements. What is the cost of decorating a room with a specific collection of tiles - and it's free for the buyer. 25% cheaper than salons with Spanish tiles with the same quality! + The whole range of services - installations, toilets, washbasins, towel rails, faucets, shower systems, etc. Well done!
The staff is not very friendly, there is no discount program, no discounts despite the large amount of the check. Grins and a generally unpleasant attitude. Long wait near the warehouse.
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Анна Кузьмина Бицутко
Level 16 Local Expert
October 13, 2024
Many thanks to consultant Alexey (unfortunately, I do not know his last name) for detailed advice on many issues.