recently I visited this institution for the first time. there was no cashier for a very long time, waiting for a small order for 35 minutes, dirty and sticky tables on the hall, it's better to keep silent about the restroom... the staff is not friendly and in dirty clothes and there is not enough of it, the girls do not have time to issue anything and ignore when you ask to come to the checkout. In general, the impression of visiting this institution, to put it mildly, is not very good
An institution of this kind is of course prepared to high standards, the prices are correspondingly somewhat inflated. The quality of the products is also high. But for daily nutrition, in my opinion, it is hardly suitable.
In general, everything is not bad - an ordinary fast food restaurant.
Except for one thing.
It is too expensive to collect orders, even if there are not many people..
The quality is not up to par.queues and an improperly prepared dish.I have something to compare it with.I work in Moscow and often go to such an institution.
I sometimes go to KFC, but everything here is not very good, the potatoes and nuggets were overcooked, the potatoes smelled of old butter, the tables are dirty, there are no trays, they won't come here anymore.
there are 3 people working, and the queue is huge! We waited for half an hour for our unfortunate drinks! dirty and untidy! It stinks, it hurts my eyes! The place is just awful 💀
Burgers are collected and packed carelessly, when you take them out of paper they fall apart. French fries are not salty from the word at all. Long wait for an order
The bucket for 22 rubles looks sad, a complete discrepancy with the illustration. My burger was cold, but this situation was saved by a hot strip in it
I love KFC. Good location. I often go there. Occasionally there are problems with issuing a check in the self-service machine. The order is given quickly.
Everything was overcooked, there were really no vegetables in the burger. The potatoes are not tasty, as if they are 100 years old. Only my stomach hurts (It's better to go to the dining room.
Terribly slow service. There are no people, dial more. The order was not displayed on the scoreboard, it was delivered, and the order number was not even called. I had to come up to clarify. They issued an order without potatoes, returned to pick up the remains of their order. In two 0.5-volume stakes, half a glass of ice, although we ordered a little. If you had ordered a little more, would there have been only ice in the glasses without Cola? The potatoes are cold and soft. I do not recommend going specifically to this KFS, the impression of the company has deteriorated very much after going here.
If it were possible to put a minus, it would be minus five
How can you wait 10 minutes for three cocktails((((
Absolutely not professional and not customer-oriented
There were few customers in the establishment, there were not many in the queue either, and the order in the form in which it was planned was informed that it would take an hour to prepare.
I really love the KFS, but this particular restaurant in Gomel is something else, it means I made an order at 11 11 after 25 minutes there was no order, I came up to ask and it turned out that no one even knew about my order, but when I ate here they were either cold or the burgers were without sauce
It takes a very long time to issue an order (more than 20 minutes) and it doesn't matter if there are people or not, it's just a very long time. The toilet is completely unsanitary. Two days ago we went - I felt bad for two days, although I would never have thought of the KFS (only one star is a plus for the network, just because in all the others, wherever I am, everything is fine with the toilet, with speed and with service, and if the order is delayed, then either they themselves warned, or they treated me to something), however, the fact is that I have been feeling sick and diarrhea for two days, I can't eat or sleep (most likely, something viral). I don't recommend it to anyone at all, and I won't go myself anymore, it's better to go to a cafe nearby or to another place nearby. As they say, "the place is cursed", well, or there needs a special approach and / or staff.
It's an awfully long order time. We are located in Gomel on Sovetskaya Street. The customer should not be disappointed with such a long cooking time. Bring more employees on shift!!!! I've been waiting for the order for 30 minutes! And this is a fast food chain in Gomel.
I don't recommend this place. The potatoes are cold, salty, all these twisted sisters are insignificant in reality, but in the picture they are simply royal. Everything is dull, both the food and everything else. We won't come again.
Since we were hungry, we had to eat everything.
Good evening! I was at your place yesterday, what kind of lawlessness is going on there. There is no cashier at the cash register, it stood for 15 minutes, the result is that no one came out. Thanks!!
Everything would be fine, but sometimes you can miss a burger that has already been paid for. Such omissions are rare, but it is better to check the order on the spot
Delicious, fast, high-quality. These three words can characterize this institution. The average waiting time is in the range of 10-20 minutes and depends on both your order and the total load at a particular time. Polite staff.
It's always dirty ....the long return of orders, especially by the delivery courier ... sometimes 40-50 minutes is terrible ... I get paid for delivery, not for waiting ... well, it should be cleaner... in general, change, I think it's possible
I don't even want to say anything, the rice I ordered was glued to the box, it was almost not there, they threw in 2 lettuce leaves and chicken, for 9 rubles it looks ridiculous..
The service is just awful. We stood for 15 minutes at an empty cash register, approached the issuance of orders (on Saturday at rush hour there was 1 employee), asking someone to come to the cash register, in response we heard a boorish "there is no one there now", asking for a book of complaints we heard a refusal
Kfs and KFS, you don't really expect anything else from this, but a couple of times they managed to mix up orders, and in the waiting room you can hear the swearing of the staff preparing food. In a franchise like this, it's a little confusing.