King Service
117 reviews
December 10, 2024
I brought a dough-rolling noodle cutter for repair. We did everything quickly enough. Everything is on time.
Advantages: a contract and a 4-month warranty. Cons: High prices, administrators do not have information on prices for services.
The repair cost 320 rubles. Replacing the capacitor or something like that (The cost of the machine was 670 rubles).
I take off 2 stars for driving the car 2 times... Since it is not particularly easy to carry in your hands (it weighs 20 kg), I took a taxi. Due to the fact that the master inadvertently installed the replaced part in the groove where the dough cutting knife is inserted. Although, at first I stipulated that the machine is without a knife. Alas, no one showed it to me on the spot and did not tell me what had been done. It was indicated purely on paper that repairs had been made. And I had already seen this joint at home, so I had to take her back for a makeover.
And when asked about the service, not a single administrator and, alas, the repairman gave me specific information, from how much and to how much the amount for the maintenance of the dough roller will be. They said that the director would call and tell the cost, but of course no one called. This is strange, because it is definitely a preventive maintenance of the equipment. There must be a certain price for it.
See original · Русский
2
2
December 22, 2024
I have a Denon DHT-S514 soundbar, which I have successfully operated for 10 years. But last year, this device failed - it stopped playing sound from any source. I live in the Gomel region and started looking for craftsmen nearby. But there were no such workshops either nearby or in Gomel. And there were several workshops in Minsk that were engaged in repairing Denon equipment. But only King Service agreed to accept my device via European mail, which was convenient for me, since it was problematic to transport the equipment to Minsk personally. I must say right away that the diagnostics and repairs took a long time - several months, and in two sets: after the repair was completed, the workshop also sent the soundbar to me by European mail, but unfortunately the acoustics only worked for a few days and stopped turning on altogether. And I paid 560 rubles for the repair. I sent it back to the workshop under warranty. The equipment was repaired for a long time again, as it had to wait for spare parts. But they repaired it anyway and sent it to me. Now everything is working fine and I am satisfied with the result, since my equipment is not the most common and not every workshop undertakes its repair. I took off one star during a long repair period.
See original · Русский
3
2
October 2, 2024
I would like to express my gratitude to the administration of the service for the prompt solution of unforeseen problems related to the repair of delivered equipment. I would especially like to note the participation of the administrator Julia, and the higher management in the person of Alexander, who took on all the burden of solving problems that suddenly arose. Having repaired the food processor, I received it in working condition, and fulfilled the norm-the plan for blanks. All stages of the repair work were monitored and timely feedback was provided to the client. I hope the level of service and the quality of repairs will only grow for the guys! Good luck and success in development and prosperity!
See original · Русский
4
3
August 28, 2024
I DO NOT RECOMMEND contacting this service, because we were only fed breakfast and refused to do our job. I don't understand why there are so many good reviews, as if they selectively decide who to repair and who to ignore. 1.5 weeks later, the kettle was taken back, which even during this period did not undergo the usual diagnosis, not to mention repair)))
The situation is more detailed:
We turned here because the kettle broke down abruptly on the weekend, and this service was just working on Sunday (August 18).
In the beginning everything was fine, we were given a contract and told that the diagnosis would take 1-5 days, and after the diagnosis they would call us. It was prescribed that August 23rd is the last day of this period.
As a result, no one remembered about us, so they called themselves with the question: "What are the diagnostic results?". We were told that the masters had gone on a day off, so they were late. Okay, we thought, let's wait. We were told that the deadline is August 27 (they will make a diagnosis and call). And, of course, no one called)))
As a result, we took the kettle, which was not even diagnosed, but simply fed us breakfast. When they took us away, they told us the same excuse again: "Well, now the masters have gone on a day off, we will do it by August 30." A very strange office
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16
4
December 17, 2024
Of the advantages, only a quick repair for an additional fee.
As a customer, a legal entity (beauty salon) repaired the cable of the roller massage machine, which lost contact next to the handle of the maniple.
The cable just needed to be shortened and soldered. I know this because I have already faced this problem many times.
In total, the device has 2 outputs for 2 cables.
The administrator insisted that I definitely bring the bulky device to them, although a cable break can be diagnosed by ringing.
They ask this in order to make it more difficult for the client to refuse repairs after voicing the cost.
After a quick diagnosis, I was told the price of 270p., which is 3 times more expensive than similar repairs in other workshops.
They justified the need for long and complex switching. WHAT?)
After my indignation and refusal to repair, the price became 170 rubles., as they said, "as a sign of further cooperation," which is 2 times more expensive.
And I agreed, because the repair was urgent.
Shortly after the repair, when it was necessary to use the second manipulator, it turned out that it did not work.
It turned out that "as a sign of further cooperation" in this workshop, the device was opened and, without breaking anything, a loop was taken out of the internal board for the second exit.
You should at least screw the bolts from the back cover of the device back in!
I do not recommend contacting them.
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2
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October 28, 2024
The steamer was repaired on a paid basis. Although, the warranty hasn't come off yet. I handed it over through the store where I bought the steamer.
As a result, this "service hung on their ears" about breakage, dirty water, improper operation, etc. As a result, as I understood it, the same store paid for my repairs to these pseudo-craftsmen.
The warranty document after the repair was written out in general for someone else's full name, not for me. And this is a forgery of documents.
The steamer was returned in places scratched, dirty, flask and landing in the trash. It's creepy!!! Although when I was putting it into repair, I photographed and shot a video of the steamer both before and in the package.
How are such companies allowed to enter the consumer services market at all?!
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8
4
September 12, 2024
I gave the steamer for diagnosis. At the time of acceptance, they said 1-5 days, in fact they called back on the 8th day (the sixth working day) and then after I dialed them myself on the fifth day. They charged such a price tag for replacing the part that I spent half the night thinking what to do: fix it or buy a new steamer. You could pay 50 rubles extra to the repair price and here's a new steamer (of course, not my model, it's from the middle segment), budget, but of normal power. I decided to just pick it up from the service center. I applied for an online repair site for equipment and they came to me on the same day, took away the steamer, after 2 hours they brought it repaired and at a price almost 2 times cheaper, with the same warranty after repair. And I didn't have to wait 8 days, like here. So decide for yourself whether to contact them or not...
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7
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October 4, 2024
I do not recommend it at all!!! Three synthesizers were handed over for maintenance and possible repairs. They could not make a diagnosis within the agreed time frame. They were fed breakfast that the spare parts were waiting for. After three weeks, we take away 2 synths that did not even try to repair, and from the third we wanted to rip off 200 rubles for a fictitious repair!! And when they started filming everything on camera, they admitted that it was not repaired either! The key was scratched on the move specially with a screwdriver. When a defect was pointed out upon receipt, the staff refused and pretended that they had nothing to do with it at all. I will not wish anyone to contact this service and deal with them.
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5
4
June 9, 2024
Great job, guys.
I was very satisfied with the quality of the company's work. I gave my laptop for repair, which I use on a daily basis.
The repair was carried out quickly and professionally, all breakdowns were eliminated without additional problems. The manager and the foreman were polite and helpful, answered all my questions and provided detailed advice. I recommend this company to anyone who is looking for a reliable contractor to repair equipment.
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August 16, 2024
I must say right away that I DO NOT RECOMMEND ANYONE to contact this service. In general, the deadlines are delayed, prices are through the roof, and it's not a fact that they will do something after tormenting you for months. Now about the problem, having called and asked if they could make an industrial vacuum cleaner, a robot vacuum cleaner and a searchlight said we are doing everything without problems. Upon arrival, they confirmed once again that they would take 7 days for diagnosis according to their contract, but I waited more than a month, fed breakfast. One day they said they'd figure it out, I said OK, and they waited about a month longer. As a result, for a total of about 3 months, I came to pick up everything that they had, the spotlight seemed to be working, the industrial vacuum cleaner was half turned on, but the auto-cleaning filter did not work, the robot vacuum cleaner did not succumb to them, took away the non-working one and lost charging from it). In total, I wouldn't even trust them to glue my sneakers.
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13
3
November 16, 2024
I used the campaign's services for the first time last year. I brought the kettle, it was done quickly and efficiently, and most importantly, we kept in touch along the way of the whole process. Since that moment, I have been using only their services. I've already managed to make a laptop and a coffee maker. Everything works at a height. Thank you so much for your work.
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3
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June 17, 2024
I bring hundreds of positions here per month under a service agreement, we have been working since 2019. In general, the best place in the city, I know because I've been to a lot of places. Everything is at the highest level: service, repair quality (I concluded about the quality based on the minimum number of guarantees), adequate deadlines, always in touch, well, it's convenient to repair everything in one place. I have been recommending it for 5 years, but probably in vain, it is clear that technicians are carrying out repairs more and more, as a result, the diagnosis period today is on average 2-3 days, despite the fact that I was inside and I know that dozens of engineers are working ... It used to be during the day, I put 5 in advance, I hope it will become like before 👍
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5
8
September 20, 2024
Friends, work, service is beyond praise!!!
Friendly, polite, attentive guys.
The repairs were carried out much earlier than promised.
I recommend it to everyone!!!
We are very satisfied.
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3
5
December 14, 2024
I was in this service, I handed over a vertical vacuum cleaner. The administrator offered an urgent diagnosis, so I agreed. Within two hours, they contacted me and announced everything about the repair. Repairs were carried out on the same day, as there was no need to order any spare parts, although I took the device later anyway. In general, I am satisfied with the service, there is also the possibility to choose between regular diagnostics (on a first-come, first-served basis, but free of charge) and urgent (out of turn for an additional fee of 20 rubles), after repair they give a 4-month warranty and repair prices are acceptable. I am also personally grateful to the master (I do not know his name), the administrators Peter and Danila and the manager Julia for the quality of service.
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3
2
December 5, 2024
There was a need to repair the water sensor of the Winia ear wash. They took me there and made a quick diagnosis. We carried out full maintenance of filters and air washing. The courier brought it back, which is very convenient, since it is not always possible to quickly pick up the devices from the repair. Thank you for the high-quality and convenient service, especially Julia for her customer orientation.
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4
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August 15, 2024
They accepted the "Yandex station" for defects. The approximate completion time is 5 days. I called 7 days later, there is no information. After 10 days, the story is the same. I came to pick it up after 13 days, they refused to return it for the reason 'It's been disassembled.' They refused to provide any confirmation. They refused to issue a written confirmation that they could not give the device back. Instead of trying to resolve the situation, the answer is 'We don't owe you anything', we will return it as soon as we can. A clueless service with incompetent staff. The manager is at the same level.
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August 12, 2024
A year ago, I gave a robot vacuum cleaner for repair. They said that the wheel driver needs to be replaced. I agreed, took the vacuum cleaner, everything worked. Recently, the same problem arose, I was already thinking of buying a new vacuum cleaner and decided to disassemble it to see what and how. As it turned out, the whole repair consisted of soldering two contacts (and not very well, once a year they came off again). The wheel driver itself remained the same, just two loose contacts were soldered to it and filled with glue. Soldered the contacts, the vacuum cleaner is working. "Thank you" for soldering the contacts to me for the cost of 2/10 of the cost of the vacuum cleaner
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December 3, 2024
The hull was damaged during the repair of the steam generator. During the receipt of the steam generator from repair, the malfunction was not detected, since the damage site was covered with a lid of the rod against scale. They found it only at home when the light bulb of the cleaning requirement lit up. And then dancing with a tambourine went on: they did not want to take the claim issued on a separate form, they wanted only by mail, they had to write in the book of complaints and comments, although they took it the second time, after training the staff of the reception point (listing the relevant norms of the law). According to the results: the answer to the claim is that time (aging of the material) is to blame for everything, since you did not unscrew all the handles and valves when accepting the steam generator from repair.
I do not recommend contacting this office. In case of problems with your equipment after repair, you will be to blame, because even in the contract for the provision of repair services, one of the first points states that the owner assumes the risks of possible loss of operability of the equipment after repairs carried out by this office!
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November 16, 2024
I gave my steamer for repair in this company, and I want to say that I was very satisfied with the work done.
On day 2, the diagnostic results were reported and after it, my steamer was quickly and efficiently repaired, and now it works fine again. I was also impressed by their professionalism and courtesy.
Overall, I can say with confidence that this company provided excellent services and fully met my expectations.
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August 17, 2024
As a result of the diagnosis, they simply said that they did not have any spare parts (chips) and could not even explain what they lacked for repair. Perhaps the diagnosis was not carried out or the master is not competent enough to repair.
In addition, another service reported that someone, while disassembling the device, damaged it, and even the engine turned off. Before the delivery to the "King Service", at least the charging worked, and after that, when connected to the network, the device only flashes, without increasing the charge. It turns out that their "free diagnostics" only worsened the situation.
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8
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October 24, 2024
The team works clearly: acceptance, masters.. promptly accept and report diagnostic results, give a forecast of repair time and meet the deadline. They are willing to share the analysis of the causes of the malfunction, the work done.
The only negative is for marketers who, for some reason, indicate unrealistically low prices on the site, hiding behind small letters "from". It is necessary to advertise low prices if this is a really strong distinguishing feature.
And the service itself is Super!
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4
3
October 2, 2024
I do not advise anyone, they gave the device for repair (replacement of brushes, took 400 rubles), found another restoration of the board (took 580 rubles), and when I called under warranty that the brushes were noisy, they answered (bring it and it is not known when we will do it), asked how to contact the management (on the website via e-mail).
In fact, my husband made brushes himself in two hours, which cost 10p, the question to the management is, where does 400p come from????? Why is there no brand, manufacturer, price of brushes in the act of completed works????
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3
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July 25, 2024
Excellent service I've been looking all over Minsk for where to repair the Sony Srs 40 kalonochka, no one wanted to take it on, only they took it and did it and have been working for 2 years.Then I borrowed the TV for repair for six months and did not pick it up (then a business trip, then no time )they moved, but they called and said a new address.Thank your company !Greetings to all !
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5
5
October 19, 2024
I called on the phone, they said there is an urgent diagnosis for 20 rubles in 3 hours. I arrived in 30 minutes, and it was on the Sat. it turned out that they could do it urgently only on Mon, there was no talk about any 3 hours. They listened to the call in front of me, made sure that's what they told me. And they didn't even agree to do it on Mon, but without additional payment, I came to them specifically for urgency. I did not decide to work with such a service as a result
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4
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October 22, 2024
Friendly staff and a high-quality solution to the issue. We needed to repair the steamer very urgently for work - the guys did their job with a bang. Thank you.
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4
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July 6, 2024
I applied to this organization in early May. Everything started beautifully, they promised to make a quick diagnosis (within 1-3 working days), but everything remained only in words. The first 2 weeks there were different stories that the master understands and the case is complicated. But then, getting confused in their bullshit, they accidentally said that the master was busy and hadn't even looked yet. And then it started even more interesting, every week they promised that they would give it back next week, but it never happened, I reached the director himself, but he also turned out to be a windbag! After promising that they would repair it and everything would be beautiful within 2 weeks, but of course this did not happen, and when they came to pick up our humidifier, everyone was hiding like children from us in other offices. And the guy at the checkout actually said that they were not to blame, but their parts supplier was to blame.
The result is 2 months of waiting for repairs and no result. They may be able to repair kettles, but they can't do anything more serious.
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5
November 12, 2024
As well as some, I faced a delay in the diagnosis time! I passed 24/10 for diagnosis, today is 12/11!!! And what do you think? Every step is the same, we can't say anything yet, but your receiver is in the process of diagnosis.... I strongly do not recommend contacting this service if you do not want to waste your time! And this is at best because I do not know what will be returned to me(((
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4
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March 3, 2024
I am very pleased with the work of the service center! The craftsmen professionally and in the shortest possible time repaired my coffee machine, which now works like new. The entire maintenance process was at the highest level: from a quick diagnosis of the problem to a clear explanation of the work performed. The prices turned out to be quite reasonable, and the staff demonstrated exceptional courtesy and customer care.
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August 18, 2024
I applied twice. In April, I brought a TV (there was something with the board), and recently I handed over the acoustics (there were power problems). Both devices work after repair without problems. The terms and prices are quite adequate. I applied on the recommendation of a friend and did not regret it. In general, I recommend it!
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4
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November 16, 2024
I express my gratitude for the excellent service and high-quality repairs, they approach the client carefully, this is not the first time I have been building and I will continue to use this particular workshop
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3
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September 26, 2024
I gave an electric shaver for repair, they took 70 rubles. just for cleaning without replacing any s/h. They said they did not have a price list, i.e. they work as in the market as much as they want , and most importantly, weeks after their repair, the razor finally died, they said that they did not give a guarantee for their work. I DO NOT RECOMMEND it to anyone.
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May 22, 2024
Unfortunately, there is nothing royal about this service. Alice was given to Yandex station for repair on 02/17/2024 with small wheezes when playing. They said it could be repaired, the repair cost is 150 rubles (a new Alice costs 300, by the way). We agreed to the repair, as a result, for about a month we were fed breakfast, they say, there are no details, we are waiting and all that. OK, we're waiting. After another month, they called - it's ready, take it away. When they took it away, it turned out that there were even more wheezes. The master took it away, said they would still fix it.
They called to pick it up 2 times in the middle of May, the story repeated itself. We came for her, and again, at the reception, Alice wheezes more than ever… They said, since this situation will make free delivery to the house, they will call on May 17. It's already May 22nd - no response, no greetings.
We would have said right away that we can't fix it and that's it.
I'm already silent about the fact that during this time they moved and did not even inform me that you need to pick up the order elsewhere.
In general, I do not recommend it👎🏻
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August 15, 2024
I repaired the Mie Milano ironing system. Quick diagnosis and troubleshooting. I took it out of repair the next day. We helped with unloading/loading into the car. A polite receptionist. I recommend.
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5
3
July 1, 2024
I gave a mobile air conditioner for repair with a strong noise at work. After the diagnosis, they did not call on time. I called myself and found out what was wrong with kondey, they said that the equipment was not suitable for repair, the master was doing something there, but nothing worked out and they would not take money from me. They said you can come pick it up. I took it home, took off one sidewall from the case and saw that it was half disassembled inside, there were not enough bolts, the fasteners were bent and one metal panel was missing and one wheel was broken. I can't understand why it was impossible to return the equipment at least in assembled form. If you can't do it, then don't get involved.
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November 2, 2024
I carried a humidifier twice. They said everything works, I drive home and both times the device does not work, excellent service. Do you even turn it on before you give it back and say that you have repaired it? Money thrown away. I don't even want to mess with the guarantee.
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December 26, 2024
I DO NOT RECOMMEND ANYONE to contact this service. I brought a household waste shredder , they have a capacitor replacement =530BYN +20byn diagnostics, how do you like the price tag!!! at the cost of a capacitor of 15-20 rubles, half the cost of a new shredder is obtained!! The price of repair space!!!
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October 22, 2024
They were given the equipment for diagnostics, which, according to their "contract", they were obliged to produce within 5 days. A week later, no diagnosis was made. For two more weeks they were fed breakfast. After that, they asked to return it back, which still took more than a week
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4
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December 14, 2024
I handed over an iron for repair, they had never been taken anywhere before. The guys did everything in the shortest possible time and I will recommend it to my friends. In general, the service is competent and polite.
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November 5, 2024
I gave it for repair, they can't fix it. I can't pick it up because I supposedly need to clarify something about spare parts. At the reception, the employee does not own anything at all except what is written on the screen. No matter how many calls, no one called back.
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December 4, 2024
The Alice column did not work, unknowingly I gave it to another center, so not only did they not do it, they also took money for diagnostics. When contacting this center, they listened carefully about the nature of the malfunction, and after a couple of days everything was done. thank you very much!!!
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4
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October 8, 2024
We took an air dehumidifier for repair, said that they would make a diagnosis in 2-3 days and contact us about the repair. As a result, they were fed breakfast for three weeks, which is tomorrow, the day after tomorrow, etc. As a result, nothing was done.
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4
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October 7, 2024
I was satisfied with the service!
Quick diagnosis, quick repair!
Polite staff! I will contact you regularly! Thanks for the work!
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December 12, 2024
I repaired the Karcher iron, there was no steam supply, the service center advised me to buy a new one), and the King Service guys fixed everything, thanks again, everything works fine!!!👍
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June 19, 2024
High level of service! I rented a children's electric car. We have proposed several solutions. Full consultation. All agreements have been fulfilled. It is very rare to find such a quality of service. And they are very decent people. Thank you Pasha!
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November 27, 2024
I was repairing the steamer. The reception staff is polite. We were informed by phone about the repair price and readiness. Everything was done on time, but the repair price was not pleasant)
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September 17, 2024
I do not advise you to apply. They took the device for repair, after 3 weeks I began to find out how the repair was going, for another month they "fed me breakfast", they say we are looking for a part, in the end we did nothing. >2 months of "brainwashing". It's just tin..
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5
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June 11, 2024
I will not recommend this service to anyone. I brought an old battery pack from an electric bike to them for diagnosis. Instead of the promised 4 days for diagnosis, the battery was kept for 10 working days. After that, their verdict turned out to be 1800-2400 rubles worth of repairs. They tried to argue with the malfunction of some kind of board and the battery cells themselves. Having refused their services, I turned to competitors of this service, whose diagnostics took 5 minutes, and repairs cost 600 rubles.
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11
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October 29, 2024
Useless service. I repaired the vacuum cleaner, it was de-installed instead of 1-5. 8 days, they returned it, they said it could not be repaired. I ordered a spare part on the Internet and changed it myself. Everything works. I just wasted my time .
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April 24, 2024
A terrible workshop, I do not advise anyone to contact, they cheat as much as they can, I gave them an electric scooter for repair, they said that they had identified a defect with the battery and replaced it, the cost was 990 rubles a new battery assembly, at the cost of a used electric scooter 1300r, as a result, there was free diagnostics, but the diagnostic sheet does not indicate the cause of the breakdown even it was not, as it turned out, I handed it over to another repair shop, they said that it was not even opened there and the reason for the breakdown was not the battery itself, everything was fine with it, but the power supply unit failed and the cost of repair used spare parts 150p +50p work or a new spare part 300p +50p job. I do not advise anyone to contact this service if you want to save your money, nerves and especially time, avoid it as much as you can and do not even remember its existence!
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8
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June 13, 2024
Disgusting service. I gave the faulty speaker for repair. They made a diagnosis, said that the repair would cost 320 rubles and would take about four days. As a result, a month later it turned out that they did not have the opportunity to fix it. They said they could come and pick her up, but that's okay, they couldn't, they couldn't. After checking the speaker house, self-tapping screws from the magician's household were found, the latches on the case and the cherry on the cake were broken, the board was screwed on 0 of 6 bolts
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