I recently purchased a computer chair in the King Style salon and was incredibly pleased with both the purchase and the service. The consultant turned out to be not only a professional in his field, but also showed great patience, showing all possible options. I was able to calmly choose exactly the chair that I liked and ordered it with delivery. The new chair fully met expectations – comfortable and high-quality. The service is top-notch, and for that, many thanks to the King Style team. I recommend this salon to anyone who is looking for high-quality furniture and excellent service!
We bought a chair for a student on August 20 at Timiryazev, delivery was ordered for August 25. There is a large selection in the hall, the sales consultant is fine. Our chair arrived and there were no bolts for assembly and connection during assembly. From the beginning of the working day on Monday, I started calling all the phones listed in the warranty card. And the real quest of finding lost fittings began ..... call this number, no other way, no wait for the connection. And suddenly I am informed that tomorrow they will bring me in the morning before 15.00. The first half of the day is over, there are no accessories. And again I started calling to look for THREE bolts. There are no managers at all. They said there were problems with the warehouse. Wait for it to be delivered somehow.
As a result, I was going to go to the store with the chair, for a refund and about happiness, the bolts, key and plugs were given personally into the hands of the driver. Thanks a lot to the driver, I checked according to the scheme whether these bolts are. The chair was assembled, the student is glad. But the manager's job wants the best. The sediment remained. Have a nice day, everyone.
It's not the first time we've bought a chair here. Good service, the girl Irina helped with the choice. Moreover, it is convenient that even if there is no necessary model in the hall, you can arrange to bring it to the right store even in another city - so that you can come, look, sit and finally choose. We took the first chair about 6 years ago - no complaints. Now we select for each workplace in the house)
I bought a Noblechairs hero gaming chair in this store. Before that, I came to the store to look at furniture from different manufacturers, sit and evaluate it from the point of view of convenience. I can say right away that this is the largest office furniture store, including computer chairs, in the whole of Belarus. There are many samples from different manufacturers for any budget. I also want to mention the qualified staff who will help, tell you in detail about the various nuances of the chairs, their operation. Ella, a specialist, helped me, for which I thank her very much. I organized the delivery at a convenient time, the chair arrived assembled in a complete set, with all the documents. Thanks again to this store for the excellent gaming chair.
High-quality chairs. We buy it a second time. Very pleasant service. Delivery on time, the chair was delivered assembled. Arina is a competent, responsible and very pleasant consultant. Special thanks to her for her help and patience. I definitely recommend it.
We bought an office chair! Everything is clear and beautiful, it has been pleasing us for a year now)
But in addition to the product, the service is also at the level, and I don't pass by this! The consultants helped to choose an excellent option for the price and comfort, they delivered it without any problems! Thanks!
About three years ago, I bought a chair in this store. First, I bought myself an office: everything is well assembled, nothing creaks, no backlash. Apparently, as I realized later, chairs are assembled normally for legal entities, but for individuals. faces - it will do just fine. Then I ordered the same chair for the house and then it started - it was assembled so terribly that it's hard to even imagine: when you swing on it, it creaks so that you can hear it already on the 1st floor, the backlash is strong. But I've come to terms with it, although the would-be craftsmen who assembled the chair like this need to tear off my hands.
But the most interesting thing started when I decided to take off the cover and wash it (fabric armchair). When buying, by the way, I asked the manager how to clean this chair. The manager assured me that the case can be removed without problems and erased (I remember this well). One day I couldn't remove the cover, because on one side the handle was screwed down so that when I tried to unscrew it, I deformed the slot on the screw cap (photo attached). On the other hand, the handle is unscrewed with little effort, but unscrews.
I contacted the complaints and suggestions department of the store with a request to unscrew the handle for me. Note, just UNSCREW, do not repair, do not replace anything else. As a result, the store sent a response (photo attached), saying that she was a fool, the case could not be removed. It's not coming off, you say? But what about the presence of a zipper around the perimeter of the case, which can be easily undone and removed? I was sitting on chairs that didn't have a zipper sewn in, yes, you can't take off the cover and wash it, but everything is fine here It's being removed, but the store's service has become at such a low level that they don't give a damn about customers.
Think twice before buying in this store, it is better to buy a service in another store that is not at such a low level.
PS Oh yes, another moment the gas lift broke down exactly a year after buying the chair, although I did not use the gas lift - I only adjusted it to the table level. In the office, the gas lift still works in exactly such an armchair, although we use it more often, since many people periodically sit on this chair. A coincidence? Draw conclusions!
I wanted to order Evolution Office Comfort (grey), because I have already ordered it here several times and liked everything. But not this time. The chair was presented only on the online platform and it was done intentionally so as not to provide birthday discounts to customers and other opportunities to save money. When asked to provide a discount, they refused, saying there is no product on the site - sorry.
The question is, then how do you sell if you say on the online store that the product is in stock while not showing it on the site and arguing that everything is already provided with discounts on the online store. 21 stores offer the same price as you and 1 store is 30 rubles lower. That's your customer focus.
1 star for deceiving a potential buyer (I send greetings to the sales department)
I bought a duorest D2500G armchair yesterday, I was incredibly pleased with the purchase. Very friendly staff will help you choose a chair for any budget and some individual features
The worst experience of all time.
There are no questions until the order is placed, but then the fun begins. During the checkout, I was informed of the day when all the items will be ready and delivered, but instead of joy, you get nothing. Then for two or three weeks you try to find out at least something about the order, but only transfers. Separately, I note that not a single call has been received from the manager. I was forced to constantly call myself and clarify the status of the order.
The result: a loss of time and nerves. I never received my order. The deadlines are all broken. Ignoring the client 100%. It is better to buy elsewhere!
Well done guys. We made a nice discount on the chair I'm interested in. And they brought the chair the next day as agreed at the beginning of the agreed delivery interval, which is pleasantly pleasing. The quality of the product and the safety of the packaging are all on top.
I bought kitchen chairs in the amount of 4 pcs. the price for one was 220 rubles.
There was a problem when assembling the chair, they staggered wildly, all 4
I contacted the warranty department, people are absolutely not interested in solving the problem, they referred to the incorrect assembly of the chairs (it was necessary to tighten 4 bolts ...) agreed that their master would come and solve the problem
The master arrived, he leveled 1 chair with a 10mm washer, but he did not have such washers anymore, gave advice to buy and put.... Damn it, I paid for everything in full, and they tell me that I have to complete these chairs at my own expense???
The situation angered me, and I wrote a letter to the warranty department in which I described my indignation, and after that letter, they agreed to replace 3 chairs, and what do you think They brought me 3 similarly wobbly chairs....disgusting attitude towards the client, the whole process took more than a month, I never received high-quality chairs,
Learn how to work with clients!!!
Hello everyone
not so long ago we bought a Samurai chair, I really liked it. It is comfortable enough and holds your back well, which was the main criterion when choosing. The selection in the store is amazing and the consultants are very polite.
I would like to say a special thank you to consultant Alexander, who helped me choose a chair and provided constant assistance in choosing among a large number of products
The office of incompetent guys, a table and a chair were delivered to the region, the chair was delivered, but the table, oddly enough, was forgotten, how can you forget if tracking the shipment is your immediate responsibility - it is not clear. Well, nothing, they brought him in a week... The courier left him, received the payment, and left. Upon autopsy, it turned out that defects were found on the table, with the exchange of the part on the complaint, questions are currently arising, I am waiting for a decision, I will add a review later, but I do not advise buying in this office. P.S. I add a review, they called from this sewing style and reported that the exchange of the part (which they broke) is paid, almost like half the cost so check every detail at the reception, even though there will be 10 boxes, I do not recommend anyone to take anything here. 0/10
+Adequate support and resolution of the dispute.
Due to an error in the position on the online site, I was sent a chair with the wrong configuration. Upon delivery, it turned out. After my complaint to the manager, the situation was resolved in my favor. I want to thank the company for that. At the same time, because of the configuration with a massage pillow, I would have to pay extra (which I would not do), but the company decided to give it to me as a sign of reconciliation.
👍👍👍
Previously, we used the company's services. Everything was fine, you could say wonderful. But nothing lasts forever under the moon and it can be seen that the managers of the company have started to grow a heavy crown on their heads!
They tell you one thing to your face, and then they send you correctly or incorrectly... Go on. All the early advantages are crossed out with one bold minus.
I came to the salon on Timiryazev, sat in all the chairs I liked. They rolled up to the height-adjustable table, adjusted the height. Then the next one. The staff helped with everything. As a result, I bought it. It was delivered the next day. The set is complete, I checked about the receipt. Bring. I'm sitting here rejoicing.
I ordered the repair of an office chair, replacement of the rolling mechanism and gas lift. We decided on the price based on the photo, and agreed on the date for tomorrow within an hour. A polite master came, replaced everything in 15 minutes. Regarding the price, on Yandex services they wanted almost 2 times more for the same work (190 against 105 rubles) The cat approves.
The choice in the salon is large, even very much! The consultants are polite, helped with the choice, and also offered free delivery, which is very cool. Delivered at a time when it's convenient for me, although they offered it before, but it's great that you can negotiate with them on any number) In general, I liked the service, although I had to choose a chair for a long time, but it was very comfortable!
We came to return the chair (it did not fit the dimensions). At first, the seller said, "the head said that it would not be possible to simply return the chair, you need to choose another one." Naturally, they cannot deprive a person of the right to deliver a new product within 14 days, we have said this. The goods were inspected, accepted, an act was issued, the seller "the head will consider your application within 7 days and then decide." Excuse me? Do we need to come back again to get the money back? I had to quickly study the law on consumer protection and communicate with the boss personally. There, this illiterate man came up with non-existent rules, after requests to indicate exactly where it is indicated that the seller has the right to keep the goods and money and consider applications, he did not find an answer and the money was returned under threat of calling the police. But I strongly advise against contacting this store. The first time something had to be handed back, it's good that they didn't fall for a divorce. It is not known what this extremely dishonest desk would do in 7 days with a chair under the pretext of not returning the money.
A separate "praise" deserves the sales department, which is full of 0.
I am very pleased with my experience of buying a chair in this salon. The staff was very friendly and professional, helped me choose the right chair. The quality of the goods is at the highest level, and the prices for them are very reasonable. I recommend this salon to anyone who is looking for quality chairs and excellent service!
Responsive, polite and patient consultants. I have been shopping here for the umpteenth time and I will continue from now on.
Excellent choice of furniture for every taste, any position can be customized and order individual production. Definitely 5+
We purchased a set of garden furniture in this salon in installments. We were very satisfied. The guys did well - they worked quickly and harmoniously. Before that, they tried to purchase this kit in the 21st century and the 5th element. Unfortunately, for a long time and to no avail.
A great salon with a large selection of chairs!competent specialists helped me choose a chair based on my parameters and request!I will definitely be back at the table✌🏼
A client-oriented company, they work quickly to resolve controversial issues, always on the client's side. Pleasant and courteous staff, starting with couriers, pickers, managers and management. I ordered chairs and a table for myself, I was very pleased. You're cool!!! I was in the salon Minsk, Independence 117A.
Zero stars, it is impossible to evaluate a store that cannot send different goods 3 times in a row, there are always some excuses, there is a table on the site, but in fact the supplier does not send it to them anymore, ordered the table again a month ago, postponed delivery from a week to a month, waited a month, they dialed me again, oh Sorry , no deliveries are expected in the near future , as a result, I canceled the order. And so I stepped on the same rake again, ordered a chair, again postponed delivery from two days to a week and again nothing was sent, the time is half 11, and the chair is not visible on the horizon at all, I do not recommend contacting this store
The consultants are great fellows! We consulted very professionally, showed and told everything. A large assortment. I bought everything I was looking for! A dining area will be needed soon - I will only address them
I chose a work chair in this institution (and bought it). I really liked the attitude of the staff and the atmosphere. A very pleasant and peaceful place, where there is a wide range of goods for different tastes.
I would like to single out a special "thank you" to the sensitive manager Maxim, who knows everything about the product, as it seemed to me, and would not mind sharing information in an unobtrusive form. He answered all the questions and devoted a considerable amount of time to me, managing to meet the needs of other clients.
I was left under a vivid impression and, let's believe, with a durable quality product. Thank you.
There is a good selection of chairs and other furniture, but what happens after the purchase is surprising. The manager of the service department can simply ignore you for a day, and after a repeat call, he may be "busy" for several hours. The legal adviser can send you a response track for 3 days and your claim. And everything is seasoned with the fact that the instruction that comes with the furniture is not an instruction, but a video from YouTube is an instruction. There are no questions at all to the store and managers, pleasant people work, but if suddenly you are not lucky enough to apply for a complaint, be prepared for the fact that you will be thrown and delayed every other time, I will provide screenshots of correspondence and calls later.
We have already applied to the KingStyle company several times for furniture in an apartment and a private house. The first order was made more than 5 years ago, and so far the company's employees show themselves to be high professionals who monitor the quality of the work performed and take into account the wishes of the client. Orders were placed with different managers - everything was done quickly, efficiently and most importantly at pleasant prices!
Orders, delivery and assembly were always completed on time. Couriers are professional and accurate.
Every time an order is attempted, it's a quest. They do not answer the phone, you order through the website, you receive an answer to the mail from the robot, based on which you need to wait for the operator to call, but the person does not want to call.
At 9 a.m. I ordered a chair, at 12 I called to remind, at 13 I called, but they did not pick up the phone, and only at 14 they deigned to dial and clarify the details. As a result, the refusal of the order.
I will tell you my story of buying a chair.
I work remotely, so it was important to choose a good and comfortable chair.
I've reviewed a bunch of options. I stopped at this store.
It was important to me that there was a DMSL swing mechanism, and the chair itself was made of fabric. I found some gaming chairs that meet my criteria. The website states that by paying an additional 35p, you can replace the standard DMS mechanism with DMSL. That's what you need!
(Sat)I came to the store, felt the chairs with my hands, sat, finally decided, ordered. I decided to assemble the chair myself. The delivery was on Mon.
It was only after a while that I realized that when choosing a chair, I forgot to tell them to replace the swing mechanism.
(Sun)I called the number listed on the website and said that I wanted to add a mechanism. The girl tried to explain to me that the DMSL mechanism will not add new functionality to the gaming chair.She said that she would send the video to Viber for better understanding. A video comes to Viber, where the reclining mechanism is demonstrated. I said that I needed a DMSL mechanism, I knew about reclining.
I am told that I need to pay 50p extra, instead of the stated 35p. I said that a different price was indicated on the website, to which I received the answer: "Sorry, we made a mistake." After that, the seller I was checking in with called me back and added the mechanism to the order.
(Mon) The moment of truth, I was waiting for delivery, I couldn't wait to sit on a new chair. A courier arrives, brings a box and a separate DMSL mechanism.
The box was sealed. We open it. I'm examining the parts of the chair. It's okay. I pay 35p. The courier picks up the DMS mechanism that was in the box and leaves.
But it was not my fate to sit in a new chair that day. During assembly, it turned out that the mechanism of the holes does not match the seat. When placing an order, they made a mistake or in stock, it is unclear
I'm calling the number listed on the warranty card. They said to take pictures of everything and leave a request on the website. It's done!
After 2-3 hours, they call back and say that they put the wrong mechanism, they say they made a mistake with the model. Well, okay.
And suddenly it turns out that the mechanism I need costs 6 rubles more than the one that arrived.
An unpleasant surprise!
Again, I had to remind you about the price tag listed on the website. And again the answer is: "Sorry, we made a mistake. The courier will arrive on Wednesday."
It seemed as if they wanted to repel the delivery.
To the question: "Can I come sooner?", they said that it would not work because of the workload of the courier.
As a result, the chair stood half-assembled for a day and a half.
A courier arrived on Wednesday. I brought the mechanism and even helped to install it.There are no complaints about the chair, everything is fine, but after such maintenance, the sediment remained.After this situation, the attitude towards the store is controversial, out of the blue it was possible to lose 21p, at the stated price of 35p.
Judge for yourself!
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After a while, I was contacted and apologized for the situation. As a bonus, they offered a discount on the next purchase
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Вячеслав Лисин
Level 6 Local Expert
December 20
Good choice of chairs, convenient location, friendly staff. They will help you with your choice and deliver it. I recommend.
I want to note right away that the staff at the store are great: they will offer everything, show it, tell you. The assortment and other things are also good, BUT!
As soon as the issue concerns warranty service, thank you for contacting us, we will contact the supplier, it will take time, call / write at the end of the week, maybe we will tell you something.
A week has passed - wait another week, ok
The second week has passed - they read text messages in Viber, but they do not respond. I'm calling, I'll find out what's the matter: we told you to wait, the supplier is bad, etc. and so on, wait all the time. They probably expect that sooner or later the buyer will get bored and he will fall behind.
in general, if you are lucky and the product is of proper quality, then congratulations
P.s. The issue was resolved as soon as the service staff was changed
One day I came to look at the chairs in the kitchen as a gift to my wife. A nice red-haired consultant Sergey came up to me. It turned out that there was an action thanks to which I also bought myself a computer chair that I had been dreaming about for a long time! The best store, the best consultant! Thank you very much!
The choice is simply huge, for different tastes and claims. It's not the first time I've bought a chair in this store, and every time I'm very happy with the purchase. In June, I bought a chair as a gift to the office - special thanks to the guys who helped me choose a gift, their advice and attention were professional, tactful and very pleasant.
Excellent choice of chairs, consultants are very friendly.
Helped to decide and pick up a chair
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KindFox13
Level 8 Local Expert
November 22, 2023
The place is small (but it's outside) and inside there is a huge room stuffed to the limit with chairs for a variety of needs. Come... The most affectionate and friendly staff helped to choose (and as it is difficult for the ignorant to choose, they also showed a lot of patience and understanding), ordered, counted, and even got a discount!)
Alyona and Alexander, my thanks!) honor and prosperity!)
I wanted to order my brother a chair, but I didn't really know which one was better. As a result, they helped to choose a good chair in the middle price category, even with the color they were determined together)) We quickly placed an order, just as quickly took it and helped to drag it to the 5th floor, and also collected it for free. The service is wonderful, the consultants are understanding, I will definitely contact them if I need another one))
At the top of my list is the customer orientation of the salon staff. I would like to mention manager Kristina for her professionally competent approach to my requests. I feel prompt, individual approach, it was nice to make purchases, of course I will continue to cooperate.