The hotel is nice, new, clean, the staff is friendly, very conveniently located. Breakfast is also quite good. There is a feeling that efforts are being made to make the guests like it. Of the cons: there is one chair in a double room, of course, I would like at least two. In the toilet, despite the constant ventilation and the slightly open window, there was an unpleasant smell. Maybe it's only in one room. It's not too important to me, but still. Overall, my impression is positive
Nice and cozy hotel.
The kitchen is average. The staff is friendly, but very slow. Everything is very long.
Long inhabited. All reservations were confirmed by phone, but could not be found upon arrival.
The cards must be renewed every day, despite the fact that everything is paid in advance. If not to say, there will be no cleaning.
Breakfasts are meager, instant coffee. If you like good coffee, be prepared that the hotel does not even have it for a fee. The Internet is good and does not slow down.
A one-night hotel. If you need to go to the embassy: the location is excellent. 10 min walk.
But you have to agree to the rest with your eyes wide shut.
There were such cracks in the windows that the December wind shook the curtain. The smell of sewage in the shower. I doubted the freshness of the sheets, but apparently no one knows that towels can be bleached, and not just washed to gray.
The score is 3 with a minus.
In the photo, the tray on which dinner was brought (((( and the tip did not forget to turn on twice.
And this is the view from the window.. when you check in, ask if your windows overlook the construction site.
The hotel is lovely. The staff is excellent. The rooms are clean, beautiful, and cozy. Everything is there for convenience. We really liked it. The embassy is a 5-10 minute walk away.
A nice, cozy hotel. Friendly staff. Not far from the cultural center.
Good breakfasts (included in the price) and delicious food.
There is a good sauna. The rooms are clean.
A good option if you need to visit the American Embassy, 7 minutes on foot to it.
The breakfast is not bad and quite varied.
The rooms are spacious.
In November, an apartment building was being built next to the hotel (photo from the room window) and it was not possible to get a good night's sleep.
In general, a good option for your money.
Nice, new hotel, stayed for two days, cleanliness, cleaning every day, polite staff, good Internet, air conditioner worked, water pressure is excellent, bathroom accessories are updated every day, breakfast is average - a snack will go. Quiet, good sound insulation, high and comfortable bed, slept like a baby
A wonderful lovely receptionist girl named Luna, thank you very much.It was very pleasant to be in this department.I will recommend it to all my friends and acquaintances
Good afternoon. My wife and I used the services of a PEACEMAKER from May 14 to 17, 2023. A very pleasant impression of the hotel. The acquaintance began with an organized meeting at the airport. Longer - a meeting at the hotel and constant attention from the staff. All our issues were resolved at any time . I liked the interior, the room. The room is always clean, cozy and tidy. To answer any of our questions, the staff is very friendly and helps to solve the problems that arise. Provides transportation instantly. The breakfast is always very tasty.
We are very grateful to the management and staff of MIROTEL. We will definitely recommend your hotel to our friends and acquaintances. Thank you very much for the pleasant days. Sincerely, Alla and Victor.
The rooms are great, the location is convenient, but the breakfast wants the best. Although they are normal for their money. And by the way, everything on the menu is delicious and not expensive. And cleaning is done every day, towels are changed every time.
The breakfasts are good, the rooms are large.
The only drawback is that you can't even pay with a Union Pay card. I don't say anything about the Mir map at all. Take the cash
The hotel is named as four stars, but in fact no more than three, I was not pleased with the cleanliness of the shower cabin, as well as the heavily heated room.
Great hotel. I was very pleased that we were settled much earlier than the required 14 hours, namely immediately after arrival. It helped out a lot after a tedious flight. We also met them halfway and did not rush to pay. The breakfasts are delicious, with a variety of morning dishes. Great view of the mosque and proximity to many attractions. The Internet on the fifth floor was a bit unstable, but, in principle, it was enough. They were cleaned every 2 days.
We visited the hotel in August 2023, we agree with the positive reviews on the room service staff, they try, but the administrators did not seem to us to promote the services of a wonderful restaurant that works not only for breakfast, they do not inform the hotel guests about this, having a wonderful chef, you can and should advertise your restaurant more actively, in general, thank you very much
Very comfortable rooms!
Banquets/corporate parties can take place on the ground floor, so take rooms on the upper floors and everything will be fine 😉
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Andrey
Level 16 Local Expert
December 9, 2023
An excellent hotel where you can comfortably stay in very good conditions for a couple of days of a business trip. The equipment of the rooms is without complaints. Breakfasts are slightly confusing, due to the fact that even in the first minutes of such it is noticeable that some of the products are not cooked now, but have been heated since yesterday - but the assortment is plentiful and you can choose something suitable. In general, autumn is good and I can recommend it.
It is very noticeable that the hotel is new. The staff is young, responsive, and pleasant. Clean and warm. The soft carpet in the rooms and corridors maintains silence. Thank you for booking us a room without a card, paying for cash. I agree about the chair, you need two. And hangers can be added to the closet. The impression is generally good. We wish you prosperity and development!
Overall, the hotel is not bad and not dirty. Normal, not online (as it seems to me).
The staff is helpful, polite and always ready to help.
But:
1) I drained cold water for 15 minutes while waiting for hot water, and I did not wait.
I had to take a cold shower.
2) The breakfasts are meager, but everything I tried there was delicious. Instant coffee.
Everything is great. Delicious breakfast. Comfortable and practical rooms. The air conditioning system works just great. In general, I liked everything.
I wanted to put 5*, but after an hour in room 209, I can only put 1. There is a household under the number. The hotel block where the laundry is done is IMPOSSIBLE in the room! There is a noise from the water, carrying basins with laundry, the rumble from huge washing machines, dryers and hoods. I applied to the reception 2 times, they answer: "okay, we'll decide now" and everything goes on!!!
We booked a room with two beds. They put me in a room with one bed, promised to move me, but they never did it. Wi-Fi didn't work well. After repeated complaints, it was adjusted. Otherwise: clean, the breakfasts are delicious, the staff is polite.
Hello there. For cleanliness and comfort, there is no doubt 5+ ... .. But the bar stunned me wildly. A bottle of Miller 0.33 3000 tenge. In the wildest perplexity. Was she carried on foot by a courier from Germany?
Nice hotel. The breakfast is decent. Staff 4 out of 5. Categorically refuse to go up to the room upon request. There are no drinks, come down yourself. But this is probably more of a quibble))
The hotel is conveniently located for our purposes-close to the US Embassy. A spacious room. Unfortunately, during the entire stay (3 nights), the room was never cleaned((
A great new hotel, all the furniture and finishes are new. The staff is pleasant and helpful, the breakfast is buffet style. The only negative is that Wi-Fi does not work very well in the rooms
Excellent, delicious breakfasts! A gorgeous bed! Very nice pile carpet! Warm bathroom floors!Thank you so much for your hospitality!
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Светлана Л
Level 21 Local Expert
January 14, 2023
Excellent mattresses, clean, Underfloor heating in the bathroom. But the location is not very convenient if with small children and in the cold it is far from the infrastructure. In summer, it is quite possible to take a walk. breakfast for 4. Near the American consulate - 5 minutes by taxi, 10-15 minutes on foot