Orange County Alanya
284 reviews
October 19, 2021
We are still vacationing at this hotel and I already want to write a review so that people do not buy a tour here. Everything would be fine, BUT it's impossible to get enough sleep in this hotel. The hotel is located right by the road and half of the rooms face the road, where it is noisy around the clock. The second half is at sea, but with an additional payment of $ 10 per day, but all the entertainment takes place by the sea and you can't sleep late, especially the children do not sleep. But there are also the ends of the hotel and we were so glad that we were settled neither on one side nor on the other. But they were happy early. Our end faces an unfinished hotel and there was hope for a quiet room. In the evening, we heard music from the amphitheater, as if it were in the room, but since we didn't sleep on the plane at night, it didn't bother us at first. From 4-5 in the morning we wake up to the crowing of a rooster, which is 1.5 meters away from us, just IN FRONT of the room. Neither the closed balcony nor the operation of the air conditioner saves. Then the roll call with the other roosters begins, a little further away. And every 10-20 seconds, roosters are crowing. It is IMPOSSIBLE to sleep FURTHER AT ALL!! It is not clear why the hotel administration does not take measures to protect its hotel from extraneous sounds? Why not ban the settlement of these roosters near the recreation area? There is a whole chicken coop near the hotel and there is not one rooster, but several. The hotel has already lost us as tourists, and there are 6 of us. We are not picky and everything suits us here. There is enough food, though fruits are only apples and oranges. Melon and grapes are not always available and the plum is over. Why are there no pomegranates? It's the season now. We rested in August in Alva Donna in Belek, there are countless fruits and food, but I understand that the categories are different, but I also eat apples in St. Petersburg. It is scarce for fruits. The rest is quite tolerable. I really like wooden platforms. And also about Ultra all inclusive. The word Ultra is unclear. What is included in this word? Alcohol a la imported? So we poured it out the first time. IT IS IMPOSSIBLE to drink. It's a terrible swill. Like a Bailey made of vodka with sweet coffee. Brrr, disgusting, champagne is gas. wine. In general, the RESULT is: we are living without sleep and will never come back here again. On vacation, you want to get enough sleep and relax, but from lack of sleep, you walk sleepy, irritated and nothing pleases, you want to go home and sleep, sleep and sleep.
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11
16
July 24, 2021
We were in 2021 in July for the 2nd time. I liked everything. There is a lot of varied food)) there is a lot of it)) the sea is great. Everything here has a sea view)) from morning to evening at the sea. They came to the room only in the evening)). We'll come again. We've read a lot of negative reviews, but I disagree with them. It's sooo good here.pasta, sushi, frozen, snack bar and lunch at the same time. Cakes until 6 p.m.
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13
2
July 21, 2024
Thanks to Birjan for the delicious cocktails ❤️ I liked everything very much
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November 1, 2022
The hotel is just 🔥🔥🔥🔥
But keep in mind it's more family friendly
Great rooms, great cleaning,
Great food!!!Everything is perfect
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3
1
June 7, 2019
Definitely a super all-inclusive holiday hotel.
Excellent responsive staff, well-coordinated and effective team. Lots of various animations, 6 pools, a beach (only pebbles), a pier, bars, cocktails, discos and foam parties everywhere. There is a different program every evening.
For children: water park 4 slides, mini club from 10 to 00! Children 3.5 and 8 liked it very much, they did not want to leave.
The cuisine is diverse, every evening themed dishes: lamb, duck, partridges, fish, full of fruits and sweets, in addition to the main restaurant there are: sushi, pasta, pizza, bakery, ice cream and snacks, it is not an option to stay cold.
My family and I really liked it, I definitely recommend it for those who like this kind of vacation plan.
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17
3
December 13, 2024
A hotel beyond magnificent
See original · Türkçe
1
October 3, 2020
A youth hotel, a lot of young Russian-speaking girls and young single Turkish guys, very tasty food, pizza, pasta, sushi, alcoholic and non-alcoholic cocktails are also very tasty, the hotel is clean and cozy, many Turkish families with kids, an additional $ 10 per room per day for a sea view. I won't say it was a lot of fun, but it was a pandemic.
Special respect to the chef for the excellent food, probably the best we have seen in Turkish hotels, a large selection and everything in essence, fast service🤗
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4
1
July 1, 2021
I want to say: THANK YOU VERY MUCH, Gulnare🙏
The girl, who works perfectly at the reception, suggested everything, and described the entire hotel completely🔥 the quality of work at the highest level🔥I want to note that she speaks excellent Russian, in general I put
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13
4
September 29, 2024
Not clean enough Jul
See original · Türkçe
1
November 26, 2019
We rested at the hotel from 11/14/19 to 11/19/19.The hotel is good, we arrived early in the morning, checked in right away.The attitude is good, mostly Russians and locals)The rooms are spacious and cozy.The territory is large, good sun beds in the form of round beds)Very comfortable.The animation is normal, as in all hotels in Turkey.Food, everything is not perfect here, for which there is a minus star.The menu is monotonous and very boring, there is no children's menu, there is not much to feed the child at breakfast.The owners of the hotel, add a children's menu to make life easier for parents)By the way, we arrived, the hotel was empty, but at the weekend the locals stopped by and the fun began)At breakfast / lunch / dinner, they were looking for a place with a child to sit, by the way, the tables were all booked for them, and yes, when the locals liked it, the menu became more diverse)It became more noisy with them, but in general there is nothing wrong with that)A good hotel for a family holiday)If they add a children's menu, then it's perfect!Recommend
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5
2
November 2, 2022
We rested at the hotel for 10 days, all the super sea food staff.We are happy with the child and we will come again
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3
1
March 27, 2023
The hotel needs renovation, but the food and animation are beyond praise . I have already bought a ticket here again
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3
1
July 25, 2022
Disgusting hotel!Complete unsanitary conditions!It's filthy everywhere, flies are sticking all around.There is not a single dish where flies have not been sitting!The beach is disgusting!!Old sun beds.The mattresses in the rooms are stained ... write if everything takes a long time!!I do not recommend it!!!!!!!
Five stars are drawn!!!
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6
4
November 27, 2024
6 stars out of 5, honestly! A very cool hotel!!!
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July 20, 2021
A good hotel, it gets better every year, you can see they don't abandon it. It's always a lot of fun and musical. I advise you how to relax for the young, I would choose another place for children
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6
4
September 25, 2024
Nice hotel
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1
August 8, 2023
Excellent resort, delicious and delicious food. but the reception desk is terrible!!
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3
October 10, 2019
The hotel is worthy of its 5. Very beautiful, cozy, clean, polite staff, excellent cuisine, good entrance to the sea. The only disadvantage on the day of arrival is that they settle on the 1st floor, this is the basement, the rooms are dark and smell damp. On the first day, you can check into a nice room, if you only pay $ 7 extra per day for the entire vacation period, but the sea view is awesome. There are no other complaints, I will definitely come here again!
See original · Русский
12
4
June 29, 2021
Good time of the day for those who read my review. I just came from staying at this hotel.. I immediately write: I do not recommend it! We rested from 17 06 2021 to 29 06 The hotel is a real anthill.. There is no normal service. He's just missing. Tourists are like herrings in a tight barrel, the territory is small, although there are a lot of sun loungers, you have to run in the morning to take up places for sunbathing and swimming.
There are no words about nutrition just out of indignation! The dining room (not a restaurant) is one for the whole crowd, eternally hungry, and mostly vacationers with children In this dining room is a real bedlam when you go to eat, especially at lunchtime and for dinner. The queues are endless for food, almost any kind. (by the way, you don't see much variety, it's the same every day) Although you can disinfect your hands everywhere, I think it won't help, you can get infected safely in such an unruly crowd. Moreover, food is also limited, I saw some people asking to put more, to which the staff shakes their heads negatively.There are a lot of children, while ice cream is given only in one place and only at a certain time. The rooms are cleaned formally, somehow.. The service staff, as a rule, behaves in such a way that you feel not like a person who paid decent money for all this outrage, but some kind of unhappy petitioner standing at the counter where he distributes food for free to almost homeless people..
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18
13
September 21, 2023
There is no bar assortment. There is no beer in the Irish pub, nonsense)
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1
June 4, 2024
There are a lot of people, they probably don't have time to clean up
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October 16, 2019
A chic hotel, I liked everything literally. Starting with the room and ending with the beautiful weather. An abundance of food, well, why so much. The aroma of the rolls is maddening, everything is very tasty, always fresh. There is a huge selection of pies, it is impossible to resist. Sushi, pasta... You can list them endlessly. Bed linen is changed every day. Ice cream for every taste.. The program is gorgeous in the evenings. And the children's room, so it's generally a gift for parents, many thanks to the guys who work with the kids. Children have learned dancing, as soon as they hear familiar music, they are already dancing. The sea is within walking distance. Our family is absolutely delighted.
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8
1
August 17, 2023
Nice hotel. Animation for every taste and age.
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July 5, 2021
It's the worst hotel I've ever visited.I rested here recently from 06/27 to 07/21. Do not meet a hotel by its clothes.To take a sunbed, you need to get up at 6 in the morning.there are simply not enough sun loungers.The staff does not respond to disturbances.And the dining room just killed me.Queues are like in a mausoleum.Get ready to stand for an hour or two, there are not enough tables, and since I was with a child, you run around the second circle with two plates in your hands and run around looking for a table, the table is found behind the second one.I would not recommend this hotel to anyone.It's just an endurance test, not a rest.It cannot be described in words.You are treated as if you are vacationing here for free, but if you are a Turk, then you will be served without waiting in line, they are at home here.The staff simply ignores all objections that they climb without waiting in line.Here's an honest review for you.I can't wait to get away from here.I wouldn't even put a star on it.
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15
6
May 11, 2021
I rested 2 times, the last one in late August and early September 2020. The hotel has changed for the worse, the staff does not solve problems and is generally rude. For 7 nights, the air conditioner turned off, and with the coming of the sun, a miracle happened and it worked again (apparently there is a program to turn off at night). And all these days I asked to fix it, every day they told me they wrote an application, but it wasn't their worries that didn't come, and all this with a grin, only one of the managers called the master for the 7th night, after I promised him to sleep in the corridor, since in such heat it was the only way out. Alcohol is only locally produced, very poor, the variety of snacks has decreased, there are no more gemzle tortillas, burgers, etc. The draft ketchup was replaced with a portion one, but of such poor quality that it did not look like sauce, rather like jelly, so it was not possible to eat French fries and other similar things. There were practically no fish on the menu, the food was not bad but monotonous, there were not enough tables when the tables were not fully loaded, a small beach (preferably not to go during the season), cleaning was just for show, bed linen was not changed, a towel only if it was thrown on the floor. But most of all I was outraged by the attitude, on the day of departure at exactly 12 o'clock the "manager" burst in, told me to leave the room immediately, I was changing clothes at that time, I asked to close the door and let me get dressed and then I would immediately leave, but he opened the door wide open to humiliate me even more and began it's brazen to wait for me to get dressed, I haven't seen this anywhere, it's good that my son came out at that time and didn't see this shame. After hastily putting on a sweatshirt, I grabbed my things and ran out of the room, he asked with a grin if he could help me carry my things, as I had not forgotten anything during such an eviction, and after all, it was possible to wait 2 minutes. Last year, we waited until 4 o'clock to vacate the room and no one kicked out the guests like that, of course, it's not the same thing, but it's not the same to do it, especially since it was only 12 and the hotel was already half empty. In general, apparently they no longer think that someone will return to them, they are working on their former glory.
See original · Русский
7
3
June 19, 2019
A wonderful family vacation! ☑️Awesome lobby, lots of sofas to wait for the room and when leaving the hotel.
☑️Spacious, bright room. Excellent restaurant, a variety of dishes.
☑️ Super pastry shop with sweets, ice cream of various types plus Turkish coffee.
☑️There are a lot of sofas and sun beds on the beach.
☑️Every evening there is a show program. The waiters work well - I would like to especially mention Adem Yasar.
☑️Constant room cleaning.
The disadvantage of the hotel is a small beach by the sea, dirty, there is no territory for walking.
In general, there is a feeling of CELEBRATION throughout the rest!!!
See original · Русский
5
3
April 26, 2019
We visited this hotel in April 2019. The first thing I liked was the excellent service at the reception, quick check-in! Special thanks to Gula, a professional in her field, she explained everything, told me, gave wonderful rooms with sea views! Such service has not been seen anywhere else! Clever girl, thanks again! For the sake of such people, I want to come back again! The second thing I really liked was the food! A huge selection for every taste! It is rare to see this in any hotels, it is simply impossible to stay hungry! There is everything, even for the most fastidious! But since everything is not enough for Russians, we went to a paid Turkish restaurant on the Map! There are no words! Such a selection of dishes has not been seen anywhere else and for only $ 6 per person! Several types of snacks, salads, delicious soups, top-class hot dishes and after all this awesome desserts! Of course, we didn't even eat half of it! The service is at the highest level! We didn't have time to drink the drinks, the waiters are already here at your service! The impressions about this hotel are only positive! I want to come back here again!
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8
1
October 13, 2019
A wonderful hotel with super animation. It's not even better for children. There was no way to get out of the kids' club. A huge covered area with slides and trampolines. Every evening there are discos, children's and adult animation. The food is delicious. True, we were in early October, but in the season it will probably be a little cramped on the beach (it's not very big) and in the restaurant. But we are very happy!
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9
2
May 4, 2022
We liked everything very much, there is something to compare it with.With pleasure, we will come back again, the children are delighted!👍
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3
1
October 20, 2020
Nice hotel. There is a lot of choice of food, you can eat at any time. Both on the street and in the dining room. Antiseptics are everywhere, you can ask for a sea view without additional charges. But the music plays until 2 a.m. Interferes. In general, music is constantly and everywhere.
See original · Русский
2
1
December 14, 2024
Beautiful
See original · Türkçe
October 28, 2021
the most favorite of all the hotels.There were 5 times. Now it's only there twice a year. Thanks to everyone who makes our vacation unforgettable.
See original · Русский
3
1
October 19, 2019
A good rest, for 6 days! Beautiful entry into the sea. The number of dishes is varied. You can find it according to taste. The animation is sluggish. Bartenders don't tell you what cocktails there are. There is no list. All that remained was to ask people. They don't clean well! The room was originally dirty. They paid extra on the spot for the sea view. I highly recommend it, it's just a buzz.
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7
1
November 7, 2020
Vacation in Turkey. Expectation/Reality
I broke my right arm very seriously on vacation at the Orange county Albania hotel, but it is already obvious that no one has been held responsible for my mistake so far!! I will not back down❗️we have the same health‼️
From September 8-14, my boyfriend and I were vacationing in Alania Orange County. On September 9, at lunchtime, after eating, we walked down the corridor to the room. I fell as hard as I could on the slippery tile at the elevator. The pain is unbearable. When I tried to get up, I couldn't "lift" my right hand off the floor, helping, my left hand was sliding on something spilled on that very tile.
I couldn't get up on my own. The hotel staff came running in a crowd (I fell right under the eye of "big brother"), among them was a cleaner who "secretly" decided to wipe the floor next to me (coincidence? I don't think so).
In the office of the hotel nurse, it turned out that he did not understand anything about injuries (which is very strange, knowing the level of medicine in Turkey). And Ingosstrakh does not cooperate at all with hospitals near our hotel (and how could we even be insured in this hotel then?). Collect receipts for the assistance provided, they say. We refused and were picked up by a car from the nearest hospital anyway.
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At the nearest hospital in Konakov, it turned out that I had a closed comminuted fracture of the proximal head of the right radius with displacement of bone fragments. What do you think? I think it's gorgeous.
They sent me to the second, advanced hospital in Alanya, where I was hospitalized. After a couple of alcohol tests and a long wait for Ingosstrakh's approval, I was operated on under general anesthesia. They cut my arm, took out the fragments, couldn't put the pins, well, and..sewed up. The memory of a lifetime's rest♨️Now there is a hole in the place where the radius is attached to the elbow! You can see it on the X-ray.
The next day I was discharged, given recommendations and prescribed medications. Ingosstrakh said to collect all the checks (done!). What's the use? Upon returning to Russia, we wrote a statement at the main office of Rostov-on-Don, attached the checks. As a result, a month later, an amount in the amount of 1015rubles was credited to my card. I ask you to note that there was not a single check with such an amount.
At the Ingosstrakh hotline, I still did not find out what this amount was and whether there would be any more payments, since the operator could not figure it out. It seems like she sees something there under consideration. To this day, I have not received any more money from the insurance company. My friends, when you are an insured tourist, do not relax and do not trust the valiant insurers (and Ingosstrakh is still in good standing!)!!’
HOTEL AND TOUR OPERATOR
They turned out to be even less compliant and conscientious. Firstly, the hotel is not to blame, of course! And if you want to prove it, please! To get the footage from the cameras, you need gendarmes and an interpreter at your own expense! Great, and where to get it and who will reimburse us for these services? We gently hinted that they should not be sick, and asked them to at least do bandages once every two days. The hotel politely agreed to provide assistance for only 20💵 for one procedure😂 thank you, no need!
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On September 11, a sweet note was left in our room: "Dear Anna, get well" and a "dead" cake with fruits that can be consumed, only with the note "dead fruits" (not to be confused with dried fruits)
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It's amazing, because the territory has its own cool pastry shop. We carefully took the cake out into the hallway. The hotel did not contact us in any way anymore, as if nothing had happened.
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We have read the judicial practice. The lawyers advised us to communicate further with the Tour Operator, he is responsible for us while the tourist is on vacation.
We have written an official appeal through the travel agency and have done everything necessary. We ask you to reimburse our "successful" vacation, which we decided on for a long time (a special year), earned money, and as a result, due to the fault of the hotel, from the second day of our stay our life turned into utter hell! I think the refund is very fair and even small, considering the "cost" of health! And the fact that the vacation did not work out♿ Movement, nutrition, and just living with such an injury after surgery was simply unbearable!
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We are still taking out the consequences of this vacation! I have been unable to work for almost 2 months, and I have received such injuries that in order to live as before, I will have to have an elbow prosthesis‼️ the operation is difficult, very expensive, and the rehabilitation is incredibly long!!
It is now the beginning of November, the tour operator has not given any response. It's scary to live in our country! Imagine what would happen to such an "honest" company in America or Europe.
If you don't want it in a good way, as I understand it, it will be in a bad way. Please note! Your tourist was seriously injured by the fault of the hotel, you are not contributing in any way, and I am absolutely not concerned about the situation in the travel business. I'm also tense now with 💵💵💵
So, please, tolerate my negative reviews on all Internet spaces.‼️
See original · Русский
8
5
August 16, 2023
Everything is normal, there are too many nationalities from the East.
See original · Русский
1
1
June 10, 2019
I really liked the hotel, we will definitely return to it again. The cuisine is beyond praise (its own pastry shop, pizzeria, sushi restaurant, 8 types of ice cream throughout the day). Professional evening shows. The miniclub, from which the children do not want to leave, is open until 12 at night. The fish festival is beyond praise. I have never met such kind-hearted and selfless waiters in any hotel in Turkey, where I have been 12 times.
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7
5
September 18, 2019
The only drawback of the calving is a small area. Otherwise, everything is fine: beautiful, polite staff, nice and clean rooms, delicious food... in short, I will be happy to rest there again))
See original · Русский
4
1
July 6, 2018
Nice hotel, clean. The food quality and variety are good. The staff is polite, the service is unobtrusive. There are many couples with children . Good evening programs . There are a lot of young people. Parties , discos for a solid " three")) UAL does not apply to alcohol . ) there are a lot of local drinks. Imported alcohol as a decoration . But there are no problems with sun loungers by the pool and on the beach. Out of 5 , a solid 4 to this hotel.)
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2
1
April 7, 2019
The hotel is super! There is a lot of food, and everything is cooked very tasty, 150 types of meat, any side dish, I have not seen this in any hotel, but how many cakes and pastries. Everything is clean, the rooms are cleaned every day, towels and bed linen are snow-white. We had a rest in April, the large pool was cool and the rest were warm, the child swam all day without getting out. In general, nothing disappointed, everything is at the highest level, with a needle, it is clear that they do not save on anything.
See original · Русский
5
1
May 16, 2019
It's an amazing place.
The food is at the highest level, there is a very rich selection.
The hotel and the grounds are clean. The rooms are cleaned every day, equipped with air conditioning and a minibar.
The only thing is that the territory is small and there is absolutely nowhere to walk.
As it is, this is the best hotel for families with children.and loved ones.
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7
3
April 11, 2019
The hotel grounds are gorgeous, there are two heated pools, the service in restaurants and bars is excellent, the music is modern, the hammam is excellent, everything is clean. Special thanks to the chefs for the delicious and varied food. Thanks to all the staff very much.
See original · Русский
5
2
April 26, 2021
There were two summers in a row, the third time for nothing.. I'm tired of it.. suddenly, all the shortcomings in nutrition became obvious, and not only. The proximity of the beach has turned from a plus into a minus, yet walking is not harmful to anyone, especially after a hearty breakfast.Among the advantages are evening programs, there is something to see.
It's fine for one time.
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1
April 19, 2021
Despite the small territory, if not to say its absence, the hotel takes meals. Even at the close of the season, there were several types of meat and fish, various preparations. Grenades are given once a week in the season, unfortunately.
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3
1
December 17, 2019
We rested from October 1 to October 13 . The hotel is a nice, cozy room. Our windows faced the highway, but it didn't bother us, because they only came to the room to change clothes, take a shower, and for the night. The food is good, everything is delicious. Any fastidious person will find something to their taste. The staff is very friendly, mostly guys from the former Soviet Union work, so there is no language barrier. The beach is shallow- sandy, small. They mostly hang out with the kids. We sunbathed and swam on the pier. Very cool! The animation is not bad, it is designed for a week. Ie, the replay starts on Monday. But we are indifferent to it. In general, there are no complaints about the hotel. BUT! Those who like to hang out outside the hotel are definitely not here! There is absolutely nowhere to go! Once you can go to the Grand bazaar (15 minutes to the left from the hotel across the street). The same Gardener. Pomegranate sauce was offered to us there for $ 4, then dropped to $ 2. We were very surprised that we didn't buy it. And in a small market not far from the hotel, the same sauce for 0.37 tour.lira. That's how it is
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6
1
June 23, 2019
We had a rest from 06/13/2019 to 06/22/2019. The hotel corresponds to 5 stars. High-level service: daily room cleaning, regular linen change, refrigerator refilled with drinks every day. The beach, public toilets are clean. The buffet can satisfy any preference. Recreation with children is provided: children's animation, slides, pools with different depths. We recommend this hotel. We really liked it.
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6
4
May 5, 2024
Excellent 5 ka
See original · Русский
January 2, 2020
We had a rest in September 2019, the food was very good, we liked everything, of course there is no territory, but we came to the sea, and it was super swimming all the time from the pier, the service at the hotel is good, cleaning every day. For the first time, I want to return to this hotel again.
See original · Русский
7
1
October 7, 2019
We have been at this hotel since 3-9.10...what I want to say is that we liked it in principle!but there are many nuances that need to be corrected!so, they settled us quickly, they gave us a room with a sea view without any extra charges, since they took a room with a sea view from the travel agency at once, the room fully corresponds to the photo, the rooms are good, cleaning is also done, the bed is changed every day, towels too, everything is super, you won't be hungry, animation is at the highest level,it was not boring ,a huge plus there is a children's club, like a kindergarten, you can leave a child,there are babysitters,make children laugh,draw,play!now about the cons-1)It's smoked on every turn!!!Children breathe it, see it!!!!!although the description of the hotel says that the hotel is non-smoking!!!!2)These are cold pools, although they are heated, they just don't turn on!!!our air temperature was 25 degrees, the water was naturally 20 somewhere!,3) this is burnt alcohol!!!!!!if you remove these disadvantages, the hotel is gorgeous!the staff is friendly!
See original · Русский
10
4
May 31, 2019
Our family really liked the hotel. Here you will be warmly welcomed, deliciously fed, and provided with entertainment for any age. We are energized with positivity until next season. Thank you very much to the staff of this hotel!
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6
1
December 12, 2023
The food is monotonous
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1
1