Planeta SPA
127 reviews
December 14, 2024
It's a beautiful place. Compact. A good thermal complex. A wonderful massage. I haven't been to the Spa with peeling, but my wife is delighted. Relaxing atmosphere. Calm, cozy, pleasant. The prices are affordable. The dream is enough, you can walk with the company. The staff is polite.
See original · Русский
3
December 12, 2024
I would like to thank the Planet Spa Spa from the bottom of my heart for our wonderful bachelorette party in this complex. this is not our first vacation with our girlfriends in this institution) The receptionist was attentive and polite, immediately offered us a vase for flowers, shoe covers and took us to the thermal complex. This is a really gorgeous place, cozy, neat and beautiful, so I want to come back again and again.very spacious. We also noticed how many buns appeared for guests -a cooler with hot and cold water in the thermal zone, delicious tea, Alice is playing))Everything is as we love it) I really liked it, we also took massages and the rest was really cool, we forgot about the time. The idea to take massages during a visit to the thermal complex was a fire! Professional massage therapists simply cured your back in one session and relaxed you incredibly! And the prices, unlike other spas, were very pleased. Prosperity to you and more happy customers. Thanks again to the administrator for helping us and taking so many memorable photos. We will come back to you again)
See original · Русский
4
December 14, 2024
The atmosphere is calm, the staff is tactful, they will conduct and tell you everything in detail, the choice of procedures for every taste. The massage master is at the highest level. I got a boost of energy and cheerfulness. I advise you to visit this place
See original · Русский
2
October 23, 2024
We had a great time. A wonderful place to relax. The room is very compact and comfortable. Sauna and hammam, jaeuzi, relaxation room with tea and, salt room and massage. In general, we will definitely come back here.
See original · Русский
2
November 19, 2024
We visited the thermal complex with my husband + an hour massage. I liked everything except the hammam, it smells damp.The Finnish sauna and Jacuzzi are all good.
We were waiting for a massage more, of course, and were not disappointed in it.
Master Anastasia and Alexander are experts in their field.Of course, the equipment pleased everyone , they came out refreshed, charged and happy. We recommend you to visit . Let's come for a massage again 👍☺️
See original · Русский
4
December 13, 2024
Thank you for a wonderful stay with you! We thank the masters for their professionalism, dedication in performing the procedures, and the administrators for their kindness and approach. The place is cozy, clean, renovated. I want to come here again and again 🔥
See original · Русский
3
December 12, 2024
The atmosphere, the cozy interior of the salon sets you up for rest, the team of professors, take into account all individual characteristics, use high-quality care products. I recommend this place for visits
See original · Русский
2
December 6, 2024
I liked. There is a fairly wide range of procedures, you can choose what is suitable
Polite staff, excellent craftsmen
Clean, cozy
Of the disadvantages, it is difficult to find a parking place
See original · Русский
1
December 1, 2024
4.9 rating on Yandex and 2 awards two years in a row as the best SPA salon?! Maybe I came with the wrong request?!
First of all, if you go to a SPA for two, then never choose a program with a salt room! It doesn't even smell like salt! Secondly, when I asked the administrator "why the duet program is more expensive than, if taken separately, an indoor water complex, massage and salt room," they replied "that you had an escort." A, that is, we ourselves did not go into the massage therapist's office, but for 25 Boons we were escorted to the next door! Stupid! The service is suffering a lot!
The tea ceremony is a hot water machine and a tea bag that you make yourself at the beginning of the program! We were not provided with any bathrobes or towels! The hammam does not work correctly. All the steam is up, it's cold from below. The Finnish sauna is good! Many thanks to the massage therapists!
Advice for visiting. Instead of spa programs. Choose everything for yourself individually according to the price list! 1 hour of sauna and Jacuzzi is very little!! And so they have it scheduled in all programs!
See original · Русский
3
May 14, 2024
A great place and the best specialists. It is not the first year that we have been visiting your Spa with the whole family. My husband gave me a certificate for 10 massage sessions. I went to all the masters of the salon to choose a specialist who is close in spirit, but I want to note that all the specialists are simply the best. I definitely began to feel better after the massage course, now I go once a month and feel how my quality of life has improved and I forgot about migraines. And I also learned a lot from each massage therapist at the session for my and my family's health. A very cozy place where you relax and reboot your head! A nice price tag and simply fantastic spa programs.Thank you for being there. I wish you more satisfied customers and a great mood!prosperity to you and inspiration for new spa programs:) Because my husband and I have already tried all the services in your salon, we are waiting for new items :)
It's great when there is such a heavenly place near the house 🥰🫶🏻💣
See original · Русский
3
May 13, 2024
A great place to relax
We rested on 11.05, steamed well, rested body and soul during the massage. Among the advantages: price, Friendly atmosphere, unreal baths, warm water in the Jacuzzi, cleanliness, the administrator and massage therapists are professionals, everything is friendly and well-established. The disadvantages are minor, they left rested and in a good mood! We recommend the place and we will return ourselves
See original · Русский
2
1
December 10, 2024
We recently attended a private session at the Planeta SPA. Alas, the impressions were mixed, although the idea of a closed holiday sounded promising.
Minuses:
Organization of changing rooms and toilets. Despite the format of the "closed session", the locker room and toilets turned out to be shared. The locker rooms themselves are extremely small – a maximum of two people can be accommodated there at the same time. For a company of six people, this creates inconvenience.
Poor preparation for the session. The session was booked and an advance payment was made for 1.5 weeks. However, upon arrival, the hammam and sauna were cold. It took about 40 minutes to warm up the hammam, and an hour for the sauna. Instead of the paid three hours of full rest, there were only two hours left for the main procedures.
The wrong operation of the hammam. When the hammam warmed up, its temperature was more like a bathhouse – below 80 degrees, if not higher. This is not the first one visited, so I understand how they should work. Here, there is an obvious overheating and violation of the parameters.
The reaction of the staff. To a remark about a hot hammam or its incorrect operation, the administrator only shrugged her shoulders, referring to automation and the inability to change anything. This attitude is, of course, disappointing.
Lack of amenities. There is an extreme lack of a refrigerator or at least a vending machine with soft drinks in the recreation area. This is especially necessary after a sauna or hammam.
Positive:
The interior of the cabin left a pleasant impression – everything is clean and tidy, without obvious signs of wear.
During the session, we hardly met with other visitors, which corresponds to the concept of a secluded holiday.
When the session came to an end, none of the staff hurried us to leave the area, which pleasantly distinguishes this place from many others.
Result:
Perhaps massage and other SPA programs are really worth attention here. But if you plan to visit Planeta SPA for the sake of a hammam and sauna with friends, it's better to think twice. The format of the closed session turned out to be inconvenient, the preparation of the hall leaves much to be desired, and interaction with the staff only increased the negative impression.
See original · Русский
1
December 29, 2024
I bought it for my wife through a gift.buy the certificate in 2020 and in 2024. I didn't go myself, it wasn't very impressive. My wife was not satisfied. I don't remember what the service was called, but it cost me about 300 rubles. Cheap, angry, this place clearly lacks repairs, it's already very much. I do not recommend visiting, give 100 rubles more and go to a sensible place.
See original · Русский
2
February 17, 2024
We were at the Duo spa program
Pros: pleasant receptionist, warm bath and hammam, good massage, pleasant locker room, there is water
Cons: a cold Jacuzzi, the hammam smells damp, a strange shower of impressions, I did not like it, there is mold, salt in the salt room is only on the walls, which is fundamentally wrong if you perceive the salt room not just as an ordinary room with armchairs, but speleotherapy: salt is not sprayed into the air, as in salt rooms at institutions health care
I give 4 stars for the fact that I still managed to relax, relax
But for this price, the spa program wanted more
See original · Русский
2
2
January 14, 2024
I was very pleased with the spa treatment in the Rassoul Hammam with body peeling with a Kese glove. Special thanks to Master Sergey. During the procedure, everything was done carefully, gently. And most importantly, there were no unnecessary conversations during the procedure.
The atmosphere at the entrance to the center immediately seemed not presentable enough, such an urban swimming pool with a setting. But everything changed as soon as I went with the master to the room where the procedure itself would take place.
Enjoying the time for yourself was great! Thanks again! I recommend it to everyone! I'll come again!
See original · Русский
3
January 15, 2024
We had a great rest with a friend in the salt room! Pleasant quiet music, calm light, comfortable deck chairs and blankets. Everything you need for a relaxing holiday and communication is also beneficial for your health.Complete relaxation from the daily hustle and bustle. We are very glad that we have chosen such a place for communication. Special thanks to the girl at the reception for her attentive attitude to customers
See original · Русский
3
May 6, 2024
Not far from home, I decided to find a spa for regular visits. I have a subscription, according to which I signed up for a vacation in the aqua-thermal zone. The purpose of the visit was to get to know the place and then go not only to the spa area, but also to massages with your spouse. However, the acquaintance did not go well. Ekaterina, the receptionist, met me, took me to the locker room in street shoes, explained everything fluently. At the same time, I expected to receive at least a towel and disposable slippers, because they did not explain on the phone that this was not provided. Moreover, Ekaterina did not even offer to purchase it for an additional fee, i.e. such a careless attitude towards the guest, they say, she will figure it out somehow. In fact, I just went into the locker room and came out with the understanding that I had nothing with me. Then I returned to the reception and clarified why the administrators did not tell me that I had to bring everything with me, she answered with a question, what should I do, and that I was going to the spa and should understand it myself. As a result, I refused to visit, and only at that moment did I find out that personal hygiene items can still be purchased at the reception. But for some reason Ekaterina did not offer them to me at the entrance, and then a thought followed in the spirit of "what do you want from a visit for 20 BYN? Also, so that it is included?" And here 20 BYN, I still did not understand, I suppose this is how a one-time subscription visit is estimated. Is this even a normal admin comment?? It sounded very cavalier. I appeal to the director:
As a client with the intention of carrying money to the cashier of your business for services from your spa menu, as well as as a person with management experience, I can note that the administrator Ekaterina is not interested in the return of the client, is not interested in increasing sales of your spa center, her approach is COMPLETELY NOT CUSTOMER-ORIENTED. The administrator, who takes care of the guests, seeing an unprepared guest, will offer options at the entrance (purchase for an additional fee) so that the guest's rest is comfortable. I repeat, I had intentions to go on a regular basis not only on a subscription basis, but to purchase other services! Unfortunately, businesses often lose customers and profits because of this kind of employee work. It seems like a small thing, but the administrator Ekaterina has worked in such a way that there is no desire to return.
See original · Русский
3
2
June 11, 2024
The staff is polite and friendly. The quality is excellent, I liked the SPA, there are not many people in the place, there is a Jacuzzi, water, tea, where to sit, where to sweat and several types of showers
See original · Русский
1
February 24, 2024
I recently visited Planet Spa with a gift certificate.I really liked the program, which includes steaming in Rasul Hammam, tea ceremony, scrubbing.Special thanks to the masters Anastasia and Polina for the facial and body massage.A very fragrant essential oil was selected for body massage.Three hours flew by unnoticed.I received the maximum charge of vivacity and energy from all the procedures.
See original · Русский
3
June 2, 2024
We visit the complex with the whole family, last time we were on June 1, we are pleased with the development of this place. Everything is great, the staff is always friendly, saunas, the atmosphere is so good.
See original · Русский
3
May 12, 2024
We were at the Duet spa program, we really liked it, everything is clean, nice and cozy, you can drink tea in the recreation room, very pleasant staff, we will definitely come back!
See original · Русский
3
April 9, 2024
A wonderful place to relax and have fun!
Suana, hammam, Jacuzzi, massage and a pleasant tea party!!!
Masseuse girls are super!
The receptionist is very friendly!
We will definitely visit this place again!
See original · Русский
3
March 3, 2024
On March 2, my husband and I were on the program Two nymphs and we really liked it! This is our first visit to the SPA, which, thanks to Alexander, was a great pleasure. A very sensitive person, he suggested everything and helped us feel "at ease". To the extent of pleasant communication, a little humor, at the right moment he gave information about what to do next. In a word, a Master and a Professional. Even my husband, who does not know how to relax and was alien to such procedures, appreciated and was satisfied and grateful. Thank you, Alexander and Praneta SPA, we will be back!
See original · Русский
3
October 26, 2024
The wife is very pleased with the visit, goes to Lydia's massage on a weekly basis.
A wonderful and polite master, a highly qualified specialist.
The service in the salon is at a high level, pleasant atmosphere, cleanliness and comfort.
See original · Русский
1
December 24, 2023
On December 23, I was at the SPA program of Shadone. My impressions are very positive. Polite, pleasant staff who can prompt, explain and offer help in time. Special thanks to the massage master, who gave me massages and facial treatments that day. Unfortunately, I forgot your name, please excuse me. I will definitely come to Planet Spa, hopefully more than once. Happy New Year to all salon staff.
See original · Русский
3
January 8
I took the duet complex for Christmas. The complex includes Finnish and Turkish baths, a Jacuzzi, a relaxing massage and a salt room. In the sauna complex, we were just the two of us with a friend, without outsiders, which pleased us, there was also a small kitchen with drinks. Great massage, I liked it the most)) nice cozy renovation, convenient location, courteous staff. As a gift to a girl, it's a great option.
See original · Русский
1
January 4, 2024
A day dedicated to yourself, or 33 pleasures
I liked everything very much. I was on the ALL INCLUSIVE SPA program. Hammam-tea ceremony-body peeling-body wrap-body massage, facial massage, head massage-face mask-hand paraffin therapy-salt cave. A total of 6 hours) full reboot. Many thanks to Master Sergey. I recommend 🙂
See original · Русский
4
April 3, 2024
We rested in a closed thermal complex, we liked everything, the hammam is excellent, the Jacuzzi is large, we rested well. But, I was confused by the toilet and the tiny locker room, which are located on the common corridor, I had to wrap towels and go out
See original · Русский
1
June 9, 2024
It's a wonderful place. Everything is clean and tidy and stylish. Friendly staff and a large list of massages to choose from
See original · Русский
3
March 17, 2024
We were at the SPA on the weekend. In general, it's fine, but it's not cleaned up and smells like mold in a student's public shower, which is the only one in the whole building. There are piles of hair lying on the floor in the wardrobe. There is mold in the hammam, the smell is terrible. The Jacuzzi is cold and there are red deposits on the grilles around the perimeter. The shower of impressions- part of the taps is non-working, the water flows past the human body. If you put things in order and clean, you can still visit, but at the moment the impression is not very good.
Plus: the sauna is great.
See original · Русский
4
December 4, 2024
Pretty good, of the cons there is no pool and the plumbing is not in very good condition.
See original · Русский
1
July 5, 2023
I was at Polina's massage. One of the best massage therapists I've had lately! Firstly, Polina does a very high-quality massage, and secondly, she gives competent and useful advice about the body in general. Thanks to Polina, she began to feel much better and treat her body more carefully. Polina is gold! I will continue to go to her for a massage with pleasure!
See original · Русский
5
May 19, 2024
We were with a friend at the "mitten of Kesse" complex. It's just magical! Thanks to the masters Alexander and Anastasia)) We will definitely come again!
See original · Русский
3
March 5, 2023
It's a very nice place.
The Finnish steam room and hammam are complemented by a voluminous Jacuzzi and a tricky shower with 4 modes. There is a recreation room with a TV where you can sit down to drink tea - it can be ordered from the administrator. Tea, by the way, is in the assortment.
Then there was a general massage, which ended with a head massage - very pleasant.
And finally, a salt room and a glass of mulled wine.
This is the range of services I was presented with a certificate presented for the New Year. I liked everything, I plan to return with my friends.
See original · Русский
5
September 24, 2024
I really liked the Spa. I had a wonderful two hours of time. Thanks to the masters!
See original · Русский
1
October 13, 2024
Very comfortable, pleasant atmosphere, polite staff
See original · Русский
3
January 30, 2024
I am extremely disappointed with the attitude of the management of this organization towards its clients. We were presented with a birthday certificate, it was not possible to visit this SPA within the specified time frame for good reasons. One week after the end of the certificate, the visit was refused. It turns out that they received the money, but did not provide the service. Customer focus is zero. I do not recommend visiting.
See original · Русский
5
May 22, 2024
Planet SPA is my favorite time to spend. I have experience and can compare it . People work with a soul, with knowledge of the matter, professionally.
See original · Русский
3
March 17, 2024
My friend and I visited the Duo spa program
We were very satisfied, the water-thermal complex, massage, everything is on top!
See original · Русский
1
May 11, 2024
In general, it's not bad, you can go, but there are a lot of nuances (a lot does not work, the quality is already lame, there is mold, no locker rooms)
See original · Русский
May 19, 2022
We were on the spa program for two, we showed everything, tea was offered to choose from , the Jacuzzi was large but not very clean , I liked the Finnish sauna and the hammam, there was nothing to say about the shower , to be honest, they did not give me a normal steam bath and exactly an hour later they called for a massage , I had to wash quickly and get ready , I liked the massage in general.After the massage, there was a salt room, a strange place with a strange smell. The assessment is because the cleanliness there leaves much to be desired, the place where there are no towels is already frightening, the impression is not very good , we definitely will not go there for the second time
See original
6
2
August 17, 2024
I like it! Clean, cozy, professional.
See original · Русский
2
January 28, 2024
Well, it's a good place. As for the atmosphere, everything is fine . But it's also an appropriate name. Planet spa the word planet means that a lot. Good luck!
See original · Русский
2
June 9, 2024
Excellent Spa, I go regularly to all sports. Jacuzzi, sauna, salt cave - everything is on top. Friendly and courteous staff will always help. <3
See original · Русский
1
May 14, 2024
I expected more, the normal option is to go to the sauna + massage for a cheap price, for one time. The service is average.
See original · Русский
1
February 11, 2024
We were in the thermal complex
The hammam stinks of mold(
There is only one toilet for the entire spa, that is, you need to stand in a wet swimsuit in a cold corridor and wait for your turn
There is no feeling of cleanliness
See original · Русский
3
July 24, 2023
It's a great place! The massage is simply gorgeous, I liked the master Nastya, the approach is professional.
Relaxing atmosphere. I recommend it!
See original · Русский
3
February 27, 2024
Cons: weak sauna, unclear choice of massage.
Pros: Excellent tea, Jacuzzi with steam bath top
See original · Русский
1
December 20, 2022
We had a rest with the company. I liked everything: the price, the atmosphere and the interior. A great place to relax and have a good time, and most importantly, have a healthy time!
See original
3
1
July 7, 2024
It's a great place. I recommend it! A good Jacuzzi, saunas of two types: Finnish and Roman. A calm environment for relaxation.
See original · Русский
1