Ramada by Wyndham Almaty
413 reviews
February 8
Polite staff, good breakfast. I paid 9000rubles per day + breakfast. The rooms are old, the hotel as a whole is too. For an optimal quality price for 2024, you need to either reduce the price by 5-6 thousand rubles, or make repairs.
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January 7
If you start with the number, then one minus is that the hot water heats up for a very long time
The food is very tasty especially the breakfasts
High-level service
The staff is very polite
Purity at 8 out of 10
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August 27
Nice hotel. There is a conference room. Delicious dinners on the all inclusive system
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August 24
Quite a good hotel , convenient location , popular among the people of India
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July 14
The entire hotel needs to be renovated. The air conditioning system is in poor condition. The door locks are not working.
I do not recommend accommodation.
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April 1, 2023
A very nice hotel. The hotel is very pleasant. They always clean up. The buffet. Polite staff. Breakfasts for every taste and choice. There is a spa and a swimming pool. A hammam. Convenient location and parking.
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April 12
The only hotel where there was an empty seat a week ago. The joy was not long. The dead number. Peeling wallpaper. Loose sockets. The TV is not working. There are no handles on the windows. Traces of mold at the sink. The hangers hang down and may fall. The cape on the bed is very shabby. There are no questions for the staff. The chefs are trying their best. The indifference of the owners is surprising. Make repairs already! And replace the water supplier in the rooms) so far everything is bad. Good luck
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February 23
I really liked the kitchen. A chic mattress, soft and comfortable. Polite staff. I was very pleased.
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February 29
the rooms require cosmetic repairs, because in many places the wallpaper is peeling, whole pieces are glued somewhere, it happens. the administrators are pleasant people and always helped with solutions to emerging issues, the cleaning is timely and high-quality
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May 24
There are problems with hot water: boiling water, then cold, it changes every 5-20 seconds. It is difficult to wash.
There are power outages in the rooms after 10-00 am.
The breakfasts are excellent, delicious, the rooms are clean, although not the first freshness.
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May 23, 2023
Everything is fine, there is a sauna, hammam, swimming pool and everything is cool, there is inexpensive and delicious food /drink nearby "At Edik's".The local bar is naturally expensive.It's time to renovate the hotel rooms.
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August 17, 2023
I liked everything very much. Polite staff. They respond quickly to your requests. Varied and delicious breakfasts. The room is cleaned every day, very clean!
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January 21, 2023
Clean, chic, cozy, delicious, expensive.
The spa is gorgeous, the pool is clean.
One disadvantage is that you need to update the TV channels, 5 of the 30 channels are working, of which you can watch 3, maybe it just got there, but it's unpleasant.
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July 11
Very shabby.
The staff was not quite adequate - they refused to settle the official delegation without prepayment.
At breakfast, the waiter threw a tantrum about why I was wearing slippers.
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July 28, 2023
According to the management, the hotel suffers in all areas: cleanliness in the rooms and breakdowns, the kitchen is ordinary, the service in the restaurant and in the spa suffers. The room stock and location are good. Competent management will help the hotel.
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January 4
The rooms are generally comfortable, but for the price in other hotels the level is much higher. The staff is friendly. The rating is low purely for repairs.
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June 10
Great hotel, clean, cozy! Good location
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January 26
2 TV sets, one working remote control. There is not enough bedding. There are not enough towels . Of course, we expected more from this hotel, especially for this price. They gave away 80k overnight. Forgot the charger from your smartphone. They never found it. One plus breakfast.
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September 4
I liked the hotel very much. We constantly stop here and do not consider any other!
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March 5, 2023
Nice big hotel. A very good breakfast. It is especially pleasant that I lived for the points accumulated in the Wyndham system. Nice pool, small but clean
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February 18
I stayed for one night as there was a flight delay. By taxi to the airport, if there are no traffic jams, then in principle you can get there in 30 minutes. The hotel itself is located in the city. Comfortable. The rooms are clean. The breakfast is also good.
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June 13
Everything is fine, but it's a little dirty in places.
And there are problems with the Internet, it stupidly catches every other time, constantly passes out and does not connect for hours
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October 12
Just a retro hotel , there has been no renovation for more than 15 years, mold in the bathroom, dirty carpets , tired wallpaper ...(((
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September 13, 2023
The hotel is big. The service is not bad. Accommodation in the city center, with private Parking. The breakfasts are not bad.
What I didn't like: the hotel is "tired" and requires cosmetic repairs. Stains on the carpet are everywhere. The wallpaper would also do well to update. The breakfast is large, but the choice is limited.
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February 14, 2023
A wonderful hotel, with dense, varied breakfasts, good rooms and small disadvantages. One of the disadvantages is the lack of rubber tracks between the pool and the sauna with a hammam, as it is very slippery and dangerous there. And also the constant absence of shower gels and shampoos in the perfume spa complex. A little tired gym.
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November 29
Nice hotel. Excellent service. A pleasant hotel
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June 20, 2023
The hotel is not bad in principle, but it is "tired" and needs repair. There are stains on the carpet and chairs. The wallpaper is also not the first freshness. They clean well, they can clean twice a day. Breakfasts don't shine with variety, but they won't leave you hungry either. A big minus is the paperwork, they do not give you right away, they promise to send you within 5 days, but you may not receive them in a month. The staff involved in the registration of acts does not go to the meeting, they are escorted out of the office by any means.
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February 25
I like the hotel not only for its food and interior, but also for its polite staff and convenient location
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January 30, 2023
Very nice hotel! The staff is very polite! The room stock is suitable for everyone. There is a conference room. There is a gym. They cook delicious!
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January 25
Beautiful, cozy rooms, high-quality service, delicious, hearty and nutritious breakfasts!
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December 4, 2022
The hotel is online.
Its own quite spacious Parking lot.
Clean/tidy/friendly.
I was confused only by the too close location to the hotel of the gas station and some kind of bath complex
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October 26, 2023
In general, the hotel is not bad, but the rooms are in great need of renovation. Especially the bathroom.
The mattress is very soft, for an amateur.
And the most unpleasant thing is audibility. At 3 in the morning there was a feeling that the neighbors behind the wall were sitting right on my bed and discussing very important issues loudly.
The breakfast is delicious.
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October 20, 2023
Conveniently located. The staff is friendly and not lazy. Restaurant and breakfast for five. There is a swimming pool in the basement.
But the rooms are tired - then there is no light, then the wallpaper will move away from the wall. Nothing critical, but cosmetic repairs would not hurt.
A great place in the city center. The interior is on the level, the staff is not lazy and consistently friendly.
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September 11
I liked everything... I would like to diversify the restaurant and everything is ok!
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August 25, 2022
Very decent hotel, friendly attitude!
Delicious breakfasts))
In the evening, after walking, we dipped into the pool! Warm and clean!
Convenient location of the hotel, near a cafe, an exchange office
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January 21, 2023
The restaurant is beautiful and the view from the windows is simply gorgeous (you can put 5 points for this alone). The service is so-so. Until you catch the waiter 3 times, you will not make an order, but you need even more patience to bring the order. At the same time, when asked to bring a bottle of wine immediately, they smiled at us, and brought it in 40 minutes... No wonder that part of the order was not brought at all until our waitress was caught and asked "where? ". So stock up on a good company that will brighten up the wait and enjoy the views, because you will have enough time for this!
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May 21, 2023
The hotel is almost in the very center of the city. It corresponds to the stars, the service, breakfasts, restaurant, Internet are trying to keep at a high level. The staff is more than adequate👍
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December 15, 2023
The hotel is no more than 3*, very amortized inside and requires urgent renovation.
I lived in a two-room Suite.
There were two bathrooms. It was impossible to enter one because of the stench. The hotel administration suggested using the second one.
Very slow Internet 2-5 MB.
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October 18, 2022
Convenient location in the city. Delicious breakfasts and a nice spa area with a swimming pool, hammam and sauna. One of the disadvantages is the thin walls, which makes you hear every word from the neighboring rooms. There are questions for the staff: not all employees are polite and ready to help guests.
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May 24
Special thanks for cleaning the room like clockwork. Good breakfasts. I didn't have time to try the rest on a business trip.
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February 24, 2023
A great hotel with excellent and friendly staff. Always clean and tidy. The service is at the highest level. The service is not worse than 5 🌟. I recommend
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November 24, 2022
I was in Almaty in November 2022, a friend recommended the hotel. I liked everything: the atmosphere,
the service, the excellent breakfasts and the sauna. I will stay at this hotel and recommend it to others.
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October 21, 2023
a hotel that has outlived its best years. It looks like the hotel is nice and beautiful, but in fact it turns out that the kettle in the room is dirty, someone's hair and a cockroach are in the bathroom, there is dirt on the carpet, the wallpaper is peeling off. the reception does not answer calls. breakfast is sad and tasteless. the hotel barely pulls on the 3rd
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October 19
Overall, it's good, but the hotel is already "tired". Renovation is needed.
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October 11, 2023
Not much outdated furniture. It's also cool. There is no heater. What I liked about this SPA . A good place to relax after a hard day's work.
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February 2, 2023
The hotel is normal, beautiful, especially downstairs in the lobby. But it is already dilapidated in places, the tiles in the rooms are coming off and the doors are crumbling and the wallpaper is peeling off. The furniture is seasoned, but by 4 points. The elevators are modern. The toilet was wobbling in the room, the safe was not working (replaced), the shower curtain was leaking, there was a puddle on the floor every time - maybe it was only in my room and only this time it was. Mir Russian and union pay cards are not accepted. The breakfasts are good, the choice is generally not bad. Very polite and smiling staff, ready to help immediately, it is captivating, I like it. The location is convenient. I have stayed several times, and I plan to do it again.
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December 27, 2022
In general, everything is not bad. The room is comfortable. Nice bathroom. The breakfast is good.
Among the disadvantages: The noise insulation of the room is weak, you can hear every word of the neighbors. It blows noticeably through the windows. The water in the sauna pool is cloudy. The cleaner in the sauna is trying to get everyone to dry off and not drip on the floor)
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March 6, 2023
Great hotel. Junior suite room. The plumbing is fine. Furniture too. The heating was sorted out the next day after checking the instructions.
The breakfast made an impression.
We didn't go to the SPA. The location was fine. The staff fulfilled all our requests. Special thanks for that.
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December 30, 2023
The hotel is worn out, the pool is small, the sun beds are all occupied, the hammam is busy with massage, there are no free closets in the women's locker room, in fact there is no spa. The breakfasts are average. We do not recommend it for this price
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January 8, 2023
The cards for entering the room are demagnetized every day, you have to run to the reception to update them. Despite the fact that it was worn separately from the phone. The shower hose is torn and leaking. The room was cold, the muzzle was out of the windows - I called the technicians and they fixed it. The heater is not working properly. At first, it worked for half an hour, then it was kind of fixed, it began to work for several hours, then it turned on for half an hour and passed out for good. The food in the restaurant is expensive, there is a cafe "At Edik's" nearby, delicious kebabs with French fries.
The staff is friendly.
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