Renaissance Minsk Hotel
2618 reviews
May 19
I liked the hotel, it has a spa area. There is a swimming pool, sauna, Jacuzzi. Gym. The rooms are comfortable. There is a parking lot. But if you are going to Belarus, then take Belarusian rubles.
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November 7, 2022
We really enjoyed our stay at the Renaissance Minsk Hotel. We took the Family fan fare (we visited the hotel as part of mom, dad and 2 children), upgraded the standard to a Suite, gave a 15% discount to the hotel restaurant and bar, took into account the wishes for check-in (we asked for a higher floor for a good view). A welcome treat for the children was waiting in the room. The hotel is a solid five, not a super luxury suite, but everything you need for a comfortable stay is there: excellent sound insulation, pleasant to the touch bed linen, plenty of storage space. I liked the SPA complex. We had a rest at the weekend, there were a lot of people in the evening, but in general it was fine, I expected an even greater influx. There is a large swimming pool, a Jacuzzi, 2 saunas, herbal tea is offered for free. The second time we were before dinner - there were fewer people and it was quite comfortable.
The windows of our room faced the road and the building under construction opposite. The room had floor-to-ceiling windows, with the windows closed, the noise from the road could not be heard. Judging by the appearance of the hotel, the rooms on the other side have ordinary windows (not floor-to-ceiling).
The breakfasts are normal. Everything we tried was delicious, there is sparkling and red fish. There are dishes of Belarusian cuisine: pancakes, their delicious milk (cottage cheese, sour cream), birch juice, pastries with apples.
The Internet is weak.
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June 22
The level of the hotel has dropped significantly. The staff doesn't want to do anything at all.
I asked for a "Turn off" before going to bed - they said that there was no such service, and it was in the suite
The breakfasts are mediocre and there is no service
I sat in an empty bar for 20 minutes and no one even came up to take the order
The advantages are good rooms and excellent cleaning.
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November 8, 2023
Very nice hotel. The staff is friendly. The room is very comfortable, clean. I took a standard room. Towels were changed every day. If you need to change it, then throw it on the floor. They'll change the towel. The hotel has a swimming pool. Nice pool. But when there are a lot of visitors, it is not so comfortable. There is parking. Free parking is available for residents. Very convenient. In general, if I am in Minsk again, I will stay at this hotel
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October 30, 2023
A decent, beautiful hotel, we lived in it for 20,000 for 3 nights ,booked through Tinkoff travel , more profitable than at other sites.
The hotel has a good spa, there is a gym, if you get a platinum card, buffet breakfasts and lunches are free. There is a casino. The people living in the hotel are decent.
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September 24, 2023
Nice hotel. There is a spa, the room service is very fast. We liked everything. The location is also good, literally 10-15 minutes by taxi to the center. The rooms are quite spacious for their price, not shabby.
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2
November 29
A magnificent hotel!
As comfortable as possible!
Wonderful champagne breakfasts!
Great!
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May 12
Excellent hotel near the city center. Amazing breakfasts with red fish and champagne, good SPA, clean rooms
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November 30, 2023
The room was rented for a day. I liked the hotel. The room is clean. The bed is comfortable. The bed linen and towels are clean, without stains, as often happens. I really liked that there was a professional (not household) hair dryer in the room. Breakfast is a buffet. A very decent breakfast! I recommend it!
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3
November 26
The renovation is very tired, the rooms are very poorly cleaned. The food in the hotel lobby is so-so. There is a casino right in the hotel, in this regard, a strange contingent hangs out in the lobby and at the entrance, well, of course, ladies of easy virtue are a plus in the same lobby. It 's disgusting , govospoda
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January 8
I liked everything. Quick check-in, well-stocked breakfasts, large free parking, location 10 minutes walk from 2 metro stations. The only thing missing was a dental kit.
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June 8
It's a great place. Good service and great environment! If you decide to stay in Minsk, then this is the place!
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October 21
Great hotel!
The spa, pool, food and rooms are top notch!
It is possible with a pet for a separate fee.additional payment
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September 25
We stayed for 3 days in August, without breakfast, although it is the most gorgeous.It's clear!We visited the pool and saunas in the evening, everything is fine!We recommend it!
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January 22
A wonderful hotel, spacious rooms with panoramic windows and wonderful views. I was very pleased with the spa area and the pool. The breakfasts were also top notch!
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September 10
The hotel is modern, spacious and cozy rooms, clean, good breakfast. The location of the hotel is close to the central attractions of the city.
The staff is very friendly.
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January 5
Overall, a good hotel, has everything you need:Wi-Fi, gym, spa pool, parking, etc. the only thing I didn't really like (in places) this is the kitchen - it's cold, it's salty, it's not salty at all.
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August 25, 2023
Nice hotel, with spacious and clean rooms. The staff is helpful and polite. The restaurant was a little upset, there was little variety at breakfast and lunch. The location is convenient, 10-15 minutes by taxi to the center.
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January 23, 2023
Excellent hotel near the center. The staff is friendly, without the arrogance that is often inherent in the reception staff. All issues were resolved quickly — from clean robes to glasses and an ice bucket. Very soft, airy beds, I managed to sleep well after a hard working year. We stayed here for the New Year holidays, so the hotel was 100% populated, but it was quiet. The pool is too small after all, there are not always enough sun beds, and the Jacuzzi was never visited due to the large number of people. But it didn't spoil the overall impression. I would like a more democratic price tag, since the hotel is still far from the main center; we gave 53,000 rubles for 4 nights.
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5
February 27, 2023
Staff: everyone tries their best to make sure that your stay at the hotel leaves a positive impression. A small minus: we went up from the 1st floor of the parking lot, we were escorted, but we carried our things ourselves.
Rooms: we lived in a standard room. Everything is comfortable, the plumbing is good, and there is a spacious shower room. Soft snow-white towels, disposable slippers were reported. The mattress is comfortable, the pillows are not stuffed enough for me, but this is delicious. Shampoo / shower gel is better to take your own)) water dries very much, so girls - take a moisturizer not only for the face, but also for the body)
Location: it was convenient for us to get by car and taxi to any point of the city.
Spa, swimming pool: nice area, lots of sun beds. There are 2 saunas, but one worked during our stay (it was enough). Caps are not required. The depth of the pool is suitable for children and those who cannot swim)) because it is no deeper than 150 cm. Among the disadvantages: the swimming pool and gym are used not only by residents of the hotel, but also by people "from the street", you can buy a subscription for a one-time visit.
Access to the SPA area is only through the lobby of the 1st floor. This is when you go downstairs in slippers and a bathrobe, run into those who came to the restaurant, to the bar, check in or check out. More and more hotels are implementing a separate elevator directly to the spa area from each floor and this is a really good solution.
Parking: there is free parking on the side of the hotel (for some reason the barrier is always open). There is also a paid underground parking. But there are features of getting into it, which is not very convenient. To open the entrance gate to the parking lot, you need to call the reception from the car or drive up to the entrance, go inside and ask for a call and a special person to open the gate. In the opposite direction, the same scheme. The elevator from the parking lot goes directly only to the luxury rooms. For everyone else, you need to go "with a transfer". First, from -1 to 1 on one elevator, then go through 2 corridors and transfer to another elevator((
Food: I can't say anything, since we didn't eat at the hotel. The lobby bar is pleasant, we drank Americano. They brought it with a glass of water 👍🏼
Overall, the experience is pleasant, I can safely recommend it for living.
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2
August 25
The gym is small :) it's stuffy in the morning - either because of the heat or the problem with the air conditioner. The breakfasts are excellent, the room is clean
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September 16, 2023
I liked the hotel, good location in the city, close to the central places of the city. The rooms are good, the restaurant and the breakfasts are fine. There is a spa with a swimming pool, too. Parking for cars .
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3
2
June 28, 2022
I want to share my impressions about staying at the hotel.
We lived for 3 nights, booked a standard with breakfast.
Pros: excellent spa, nice pool, cozy. It 's cool to swim in the evening and in the morning . Improve : add spa music, creates Relaxation…
The spa is open until 23, but when we came to the reception at the spa, we were announced at 22.40 closing time. At the same time, at the reception at the check-in, we asked in advance for the time of entry and no one indicated that the spa closes at 22.40. Tip: if you declare the opening hours of the spa center until 23, then we can spend time until this hour. Or adjust the schedule until 22.45 and visitors will plan the visit.
The room is fine , there are no complaints . Maybe not a lot of soft mattress , you gradually get used to it ..
The air conditioner works perfectly. When it was hot , it was very helpful .
When checking in, there were only slippers, but on request, you can request more . Similarly with a bottle of water .
Bathrobes are available on request .
The cleaning is super, the housekeeping service is on top! Thanks ! We responded promptly to requests .
A gorgeous rain shower.
Very nice lobby and bar downstairs.
Breakfast in the restaurant on the 1st floor.
There aren't many places, it's cozy.
But!
The biggest disadvantage is the quality of the breakfasts.
The assortment has not changed in 3 days (apples /bananas were changed from fruits)
We are experienced travelers, and we know the level of similar hotels in Moscow and other cities.
If they were included in the room rate, there is no question, but they are absolutely nothing for an additional fee.
Please pay attention to the hotel management!, since I see that complaints have been repeatedly written here specifically about the quality and choice of breakfast dishes-apparently, work with claims is not being conducted at the proper level.
Cottage cheese is not delicious (loose store-bought)
Cheeses are not fresh
slicing (sausages) does not excite the appetite at all. And this is in a hotel in Minsk? You should have these products on top and as local , which you want to try . Why not work out the issue with farms?
Bread is a separate story . When I came to breakfast , I saw a slice of sandwich bread , 2 pieces of black bread and 5 more pieces of rolls and 3 pieces of sweet bread . I would like fresh pastries! Coffee shops have all this , but a European-level hotel does not. Buns , and all the pastries are just as tasteless .
It looks like they 're from a supermarket.
That is , it seems to be there , but nothing . It doesn 't crackle .
I recommend the manager to try the cheesecakes and make sure that they are not curdled, from semolina? They 're overcooked a lot ..
the dranik was also heavily fried and soaked in oil..
Not a bad glaze , shakshusha , good coffee . The water without gases is of a strange quality .
And why is there no kettle for self-brewing tea?
I didn't like the juices.
Breakfast is extremely important to me and it was a complete disappointment..
I hope that the situation will change and there will be no problems with the layout , and even more so with the quality .
Food should sell itself, look fresh .
Sparkling wine for breakfast is not essential for me, although it could be present in the hotel.
I am writing with an emphasis on local products that do not incur large financial costs for the F&B service, but seriously affect the choice of a hotel and the comfort of vacationers.
Among the advantages, I would like to note the constant replenishment from the chefs .
I hope that we will be able to visit your hotel in the near future and see drastic changes for the better.
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4
August 11, 2023
I'll start with the pros, otherwise it will turn out gloomy. The room was given on the 9th floor with a beautiful view, spacious, good beds, clean linens, good towels and a cosmetic set, a lot of storage space, settled quickly. Spa area with a large swimming pool.
Unfortunately, trash will go on, which does not meet the high requirements of 5* at all, the reception staff, the boy was so nervous, could not clearly and competently explain what services the hotel provides. Cleaning!!!, water, cosmetic and dental kit, slippers must be REQUESTED. Okay, we even stepped over a slight perplexity and asked for cleaning, that I had never even been in 3 * in my life, but even after the request, the room was not cleaned for 3 days out of 5 that we spent there. Towels are not given in the spa, referring to the heavy workload, it would be fine if it was 1 time, but in 5 days we managed to beg only 2 times!!! towels, as when approaching the spa administrator, she pretends that we borrow her personal belongings, neither greet her, nor offer services. One sauna does not work in the spa, the jacuzzi does not work with hydro massage, mattresses with mold on the sun beds, handles of faucets are broken off in the showers, mold in the joints and in plastic paths, water is not collected from the floor, it is dangerous to walk in rubber shoes, they close not at 23-00, but already at 22-35 turn off the light in the sauna and ask everyone leaves the spa area, rude to catch up that they need to clean up and they are not going to wait until 23-00 and spend the night at work, a very strange position of the staff, no one prevents them from making changes to the schedule, but apparently they like to be rude more. Upon learning that we were staying in the room, we were told that we should come with our towels, but considering that the room had not been cleaned for 3 days and towels had not been changed, we had to be dirty all this time, then use it. Due to the fact that the maid did not visit us for 3 days, water and cosmetics were asked at the reception, each time reminding us that there was no cleaning, but she and I were simply ignored. In general, this did not spoil the overall impression of Minsk, as we spent most of the time outside the hotel. No more foot in it for 5 days, $ 300 is without food, I don't even want to think how upset I would be with their service. We took a standard room with two beds, the room is tired, the furniture is worn, small pillows are uncomfortable, the bathroom door is terribly uncomfortable, it is impossible to approach the toilet, one not careful movement is narrow and the door left a bruise for a long time, the water from the shower, no matter how hard you try, spills all over the bathroom floor. There is one chair and one armchair in the room for two, logically it is necessary to have two and one bedside table, which is occupied by a huge tasteless lamp, barely the phone will fit. We expressed all our comments at the reception and wrote them down in the book of reviews and suggestions, but after reading this book we realized that the hotel administration does not give a damn about negative reviews, since all the problems we have encountered have been described in it since 2015 and have not yet been eliminated.
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4
2
May 14, 2023
In general, a good hotel, new. The center can be reached on foot. The room is large, comfortable, the bed is comfortable. But...I didn't like 2 things: 1) the employee was asked - "where is the nearest store?", the answer: "I have no idea!" - turned out to be 200 meters from the hotel. 2) upon departure, they asked if their minibar had been used, and the answer was "no."...we checked for a very long time and the question is what's the matter? why is it taking so long?... and such distrust of customers who have allowed themselves to live in a 5-star hotel - red cheeks and silence...an extremely strange position of the hotel! For these 2 positions, there is a decrease in the overall score.
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4
August 18
I ordered a romantic weekend package. On the page itself , there was not a word about the fact that you need to get married the day before in 3 days or in 3 days , tied the card , booked and only after that a message came to the email where it is written in small print that you need to have a marriage certificate for yourself! 0/10
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3
September 22
Great hotel, good breakfasts. Spa with a 20-meter pool and access at any time (from 7 to 23)
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May 9, 2023
A chic hotel: polite and smiling staff, clean rooms and the hotel premises themselves, a wonderful SPA area (crystal clear everywhere). There is parking for a large number of cars. Next time I'll come here with the kids. Definitely a great option. Close to the city center, we walked, but also took a taxi)
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3
March 5
An exceptionally pleasant place. The calm dignity inherent in high-class hotels in Europe and the amazing Belarusian sincerity. Beyond all praise!
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1
June 16
Convenient, delicious breakfasts, excellent cleaning, good additional service, good Internet. There is a good store nearby, 700 meters from the metro station. To the direct "center" 5 minutes by taxi, or 15-20 minutes on foot.
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January 24
A super hotel. For very reasonable money. Excellent breakfasts, although not cheap, but I paid once and after that I went to breakfast 3 times)))
I liked the spa area. I used the swimming pool, sauna and hot tub. Everything is included in the room rate.
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July 3
A wonderful hotel with spacious rooms and a good aqua complex! A good breakfast!
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May 13
I have never seen such a high level of service in Belarus. He feels that everything has been thought out for the convenience of customers. And rooms, and spa vacations and meals. Thank you very much
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1
May 23
A pleasant place, good rooms and value for money. A pleasant spa area with a sauna and a swimming pool, as well as the convenient location of the hotel.
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April 15, 2023
I spent 2 nights in early April. Standard room with a double bed. Very spacious, large room, large bathroom with shower. Clean, beautiful. The bed is not very comfortable, as if it is slightly concave. The breakfast is delicious, there is a lot to choose from. The hotel is really big. There are many playgrounds and nooks with sofas, armchairs and a view from the window.
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3
June 5
Excellent hotel , friendly staff , always clean , delicious breakfasts... sauna , swimming pool and spa are all there
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September 29, 2023
A wonderful hotel! Upon arrival, they kindly offered us a higher class room without extra charge. Very helpful staff! Nice modern rooms with stylish interiors, a wonderful SPA and breakfast! Own free parking! The center can be reached on foot! We were very satisfied!
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3
August 30, 2023
We came from St. Petersburg, took a walk around the beautiful Minsk, stayed in this place, in a luxury room, in general, we are satisfied with everything. The spa is good, the massage therapists are professionals, the room is clean, tidy and spacious.
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November 13, 2023
Excellent premium hotel.
The staff is very friendly, friendly.
Responds quickly to requests.
The rooms are clean.
The breakfasts are great.
The pool and spa are decent.
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1
July 14, 2023
We rested for two nights. A lovely modern hotel. Comfortable rooms. There was everything you needed. The spa area was especially impressive. A gorgeous swimming pool. The Jacuzzi. Sauna. Herbal tea. Excellent, courteous staff. Thanks for the rest.
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August 11, 2023
A fairly comfortable, modern hotel with a swimming pool, it's nice to swim after a walk around the city. Good location, friendly staff. Modern design, faucets with thermostat -convenient.
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3
June 14
A wonderful hotel, excellent breakfasts, high-level service. My favorite hotel in Minsk
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1
August 10
The hotel is good. The rooms are clean! It's a good idea. That's just why I didn't understand why breakfast costs 2,400 rubles! It's off the charts. And this is how you can live. Not far from the center! I recommend
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March 25
The rooms are good, not crowded! Everything is clean and tidy! I saved a good one, but there are a lot of people, since the entrance is open and not for hotel guests. Overall, the hotel is great, very satisfied!
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March 14
I've been to events twice. Which, right sad, did not catch my eye. Clean, decent, the staff is polite. The halls are decent. Well, if you really find fault, then of course you need to clean better, especially the palaces, and the entrance area where they smoke. As it is, everything is fine. Good luck to everyone.
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September 26, 2023
Lovely hotel. Book now, you won't regret it.
If you take a room with club service, you will have an all-inclusive.
The pool and sauna are good.. The prices for the procedures are pleasant.
The rooms are spacious and clean.
Only the mattress on the bed is too soft, but there are no disadvantages for this.
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January 8
We met the year 2024 in this hotel, Of course, it does not pull for 5 *, minuses in small things.
- Sweet shamanic at breakfast
- we were told about the check-in that there was no baby pot, and on the third day in another shift, the girl kindly said that they were there)
- in two of the three rooms we rented, the heated towel rails did not work, they offered a bottle of champagne or a fruit plate to choose from for inconvenience. Washing and drying of things in their laundry was refused. But they provided a heater in the room+
- we arrived at night, with a one-year-old child, and the crib was not covered with at least a sheet, in order to shift the sleeping child, I had to make the crib myself, the child woke up of course and could not sleep for a long time in a new place.
-on New Year's Eve, there was no place in the banquet hall, but there was a second hall in which there was an unlimited buffet and alcohol, but we only needed an appetizer and two bottles, which we were refused, saying that we would pay 180 rubles for each person at the table and 120rubles for alcohol, planning to sit two hours no more, we did not pay 60,000 Russian rubles and stayed in the room without alcohol and without snacks
-the wardrobe always magically closes at a time unknown to anyone, and the cloakroom attendant takes the keys, and we needed blankets to go out for a smoke, they refused us blankets, the next day, finding out the reasons, it turned out to be funny that the hotel cares for CAVA advertising blankets since there were 16 and 9 left, that they were being taken away and they don't return it, it's really funny, it's a consumable and you can buy a five-star hotel for the guests!!!
- dirty dishes were left on the carpets along the entire corridor near the rooms, where the dishes were taken away, a tea bag remained, it was very dangerous to always walk to our room at the very end of the corridor, with a one-year-old baby and a dog))) No matter how they get into dirty dishes!
On the plus side, delicious Georgian wine in the lounge on the 11th floor, lots of fruits and generally excellent breakfasts, an excellent spa, and very clean room cleaning - nice! The bar is on the ground floor with lightning fast service, excellent staff!
But the girls from the reception let me down
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September 9, 2023
Excellent design and European level of hospitality. Spacious hall and delicious food, clean inside and out. A great place for business conferences and trainings. I recommend it!
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March 30
Very polite and helpful staff! Very nice cozy rooms! They respond to any questions instantly! Delicious food! A very pleasant spa!
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September 14
Excellent service: from the reception desk and breakfast to any appeal to any of the staff. Everything is to the point and only with respect.
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