The hotel is good. The rooms are small but neat, everything you need was there. Floor-to-ceiling windows, pleasant colors in the interior. Not all rooms have a shoe spoon. Once they forgot to put the towels after cleaning, but they were brought immediately after treatment. I really liked the restaurant at the hotel.
A comfortable hotel with a convenient location.
The staff is friendly, but the breakfast is very poor, it looks more like what was left over from the evening banquet was served for breakfast.
The hotel is new, the furniture is good, the bed linen is three-piece (cheap hard, very elastic pillows) the reception does not willingly solve the issues, they gave a room with a view of the road, it was very noisy in the morning, asked to move, since they still live a week on a business trip, the issue was not resolved, they had to change the hotel, the windows did not open the noise and the air conditioner is buzzing like an airplane, otherwise everything is fine, the breakfasts are very decent
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Ольга Б
Level 14 Local Expert
May 16, 2023
The hotel is excellent, the breakfasts are delicious and varied.
One disadvantage is that it is located in a part of the city with a very polluted atmosphere, it was hard for me to breathe and I coughed
Next time I'll choose a hotel in a higher part of the city
It is better not to order a transfer - an ordinary taxi car with broken handles on the doors will arrive, and this is for 7000 tenge. Just calling a taxi will be cheaper.
Overall, the hotel is decent. The rooms are clean and cozy. There is air conditioning and a TV.
Disposable products, water and tea/coffee are replenished daily. Room cleaning is available on request, bed linen is changed once every 3 days.
The breakfasts are delicious. The staff is polite.
They do the accounting documents, but you need to repeatedly remind the staff at the reception about this.
The hotel is super! Very clean, everything is new. Delicious food, good service. And Thai massage is also a fire. Now the issue has been resolved where to stay in Almaty
A nice, modern, clean hotel that meets modern standards. The price-quality indicator is at the level. But I didn't like the coffee in the restaurant. Otherwise, it's normal.
The service is super. The frequency is high. The food is delicious. Breakfast buffet. The room is small. In my opinion, the price is too high. It's not far from the airport.
Poisoned in their restaurant. I haven't eaten anywhere else except there, so I can say with confidence what exactly they have.
It was very bad for 3 days.
I was in the hotel restaurant
It is a very beautiful hall
The kitchen is good
However, the fish was half-cooked
Unfortunately, the waitresses do not speak Russian at all, and some do not even understand
I put 4 * for the fact that there is no first aid kit
There was no ordinary paracetamol, not at the restaurant, not at the hotel
I had to run to the pharmacy
Fortunately there is a nearby
Great hotel! It's beautiful, clean, and cozy. Friendly and caring staff. I recommend it to everyone. The prices are affordable. Breakfast (buffet) is included in the room rate
Nice hotel. But an expensive hotel. The menu is moderately tasty.
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Ranger In
Level 9 Local Expert
November 18, 2022
The resident.
I don't know who puts 5. The hotel is downstairs. Going to the center is going up.
The staff except the restaurant is good.
The sofa in the room was killed. Hangers are uncomfortable. The night light is too bright. The main light is dim. If the windows are on the road, it's noisy. There are few TV channels.
I immediately broke my leg on the corner of the bed. You can hear everything from the hallway as if there is no door at all. A child is coughing in the next room, and lovers are swearing in the other. And this is at a price of more than a hundred dollars a day. The trash buckets are tiny and uncomfortable. I bought sugar and toilet paper myself, because they put sugar on the table, the paper is cheap and thin. At the entrance to breakfast, face control; they ask for the room number every day. The food is so-so. The samovar is also cold by the end of breakfast. The bed is soft in the junior suite. The neck already hurts in the standard, there are no napkins, shelves for things, the phone does not work, the light of the bedside sconces is blinding. I went for a massage on the second floor. I have never met such a rude masseuse. She needs to be treated.
Great hotel. The price-quality ratio is five. A good breakfast. The food in the restaurant is delicious. The staff is polite. The room is cozy and clean.
Modern design of the rooms, fresh renovation and an excellent selection of breakfast dishes, breakfast is included in the room rate, and there is also a free sauna for guests