We settled on the 7th floor under the roof, stuffy, there is a shower room in the corridors, the room is tiny, shabby, there are no bathrobes, accessories are scarce, there is no bidet, everything is old, the hotel level is maximum 3 stars. The next day, after an urgent request, they were moved to another room, more spacious, the level is the same. During the 12 days of rest, the bed linen has not been changed once! Towels were changed every day. The quality of the cleaning was also much to be desired. The food is not tasty, the quality of cooking is mediocre, people are crowded, they often could not find clean plates and appliances, it was always a problem to take a table in the main restaurant. Dirt and mess. As for the sea. The sea is clean, warm, but it was also a problem to occupy free sun beds, the coast was unequipped, it was impossible to enter the sea without special shoes, the child refused to swim in the sea, because immediately the depth and plus the impossible entrance. By the end of the rest, the child fell ill, had to go to a doctor, the diagnosis was incorrect and the treatment was prescribed incorrectly. As a result, it turned out that the child had contracted the Coxsackie virus, which became known at home, fortunately, after the onset of symptoms of the disease, we left the next day. We voluntarily refused the general transfer, because the bus takes 2.5 hours from the airport to the hotel. We took an individual transfer for an additional fee. Of course, the children's attractions, aqua and luna park are good, but everything else is very mediocre and in general, the entire service at this Selectum Family Resort SIDE hotel is not worth the money. Among other things, the staff asks for tips for each sneeze. It's kind of a nightmare. Summary: the level does not match the stated one, ten years ago 5-star hotels amazed and delighted with their level, but now.... We will not go to Turkey anymore.
The tour operator ANEX tour needs to get serious about his job.
This hotel surprised me very pleasantly. Everything is here, absolutely everything is made for people. I went with a small child and there are absolutely all conditions: entertainment (animation, mini club, luna park is free, food (hipp cans, yoghurts, just a children's menu, anything at all), cribs, pots, everything for children of absolutely any age. For adults: gorgeous animation, show programs, unreal discos, very tasty and very diverse food (all kinds of meat, fish, vegetables, salads, and in general, whatever you want - everything is there around the clock. Alcohol - any imported (we drank jack Daniels, baileys, Olmeca, chivas 12 years old, martinis). Everything on site is free (except massage): hammam, sauna are also free. The territory of the hotel is huge, if you walk slowly, then it takes 20 minutes to walk from one end to the other. If you want peace and privacy, it is better to take the rooms of the villa, it is very quiet there. If you want to move, the main building. By the way, all elevators are in good working order, which is good (but if there are two of them, then both work with one button). Next: children's water park. The water park is adult. Attractions for children, attractions for adults. Beach: the beach itself is sandy, the entrance to the water is small pebbles. There is a pier with a ladder and you can jump from it. The staff is very friendly. The room is cleaned daily, towels are constantly changed. Beach towels can be changed several times during the day (always in abundance). Evening shows for both the youngest (performances, disco) and adults. By the numbers: everything is new, chic comfortable beds. By the way, upon check-in, while I was filling out the questionnaire, my child was engaged (drawing, riding a typewriter, etc.). They checked in in advance (at 11, the hotel was half full) and my friends were accommodated at the request opposite (they arrived a few hours later and they were immediately given the keys). At the same time, they gave me a room with a better view than I had in the reservation. In general, I like everything very much. This is one of the few hotels that I would recommend to everyone and would return myself.
The end of September, beautiful weather, great hotel. The first time was in 2007, I really liked it. They lived on lakes. Years have passed, but the hotel is also wonderful. We arrived late in the evening, there were no rooms in the main building, they were given on the lakes (with improvement). Moreover, we did not want to go to the 3rd floor and they met us halfway and gave us on the 2nd floor. Thanks to the blonde girl at the reception, it brightened up the impression of Anex -tour services. Terrible company! Meeting at the airport is a wild horror, three planes were assembled - Nizhny Novgorod, Kazan, St. Petersburg. We waited 2.5 hours. After the outrage, we finally went. The guide got off on the way, the driver delivered. Meeting with a hotel guide is trash! A man came out, introduced himself as Beck and began arrogantly telling what kind of tourists are pigs, and they are well done. It's disgusting to listen! We got up and left, and he yelled after us how bad we are. Anex who do you earn money from? With this attitude, there will be no tourists, we will never have any more tours with you. Now about the hotel! The food is varied, there is no shortage. There are many restaurants and a variety of dishes. The guys from Uzbekistan serve, everything is polite and in Russian. Everywhere the staff cleans the territory. The rooms are cleaned more or less. The minibar is replenished daily. Bottled water at every turn. There are enough sun beds at the sea and by the pools for everyone. The water in the pools is clean, it smells of bleach. Unobtrusive animation, sports, performances. Lots of kids, the hotel is family run. Cool water park, and the main pool has water slides. The luna park is open for children in the evening, a mini club in the afternoon. Ice cream at every step, sweets and a varied snack. Some shortcomings can be found, but this is rather an error. I highly recommend it. For family holidays and not only. Do not spare money, take rooms on the lakes. Silence and cleanliness are guaranteed. There is a restaurant and a bar nearby. Chivas is real. Have fun!
On October 17th we returned from this beautiful hotel! Impressions are only the best! We watched a lot of reviews, I don't understand at all how people find disadvantages there. Beautiful huge green area. 14 pools , the sea is clean and warm, the entrance is sand and pebbles. There were always enough deck chairs. Food is just a song. 24 hours restaurant is just a miracle, especially for those who wake up late)) everything is very tasty everywhere, there is a lot of everything, both meat and fish and seafood, fruits, vegetables.. The waiters themselves run as soon as you sit down, what will you drink, etc. Alcohol is imported, from vodka whiskey, etc. to Baileys and martinis. The rooms are new, clean, the concept itself is cool, images of dogs, etc., were cleaned every day, even if you sleep and don't say it, they are waiting for the moment when you leave and they will clean it anyway. . The smell of selectum is something, it is sprayed everywhere, apparently, light, not intrusive. The hotel has a water park, carousels, a children's club, bowling, billiards, etc. Everything is clean, neat, pleasant. But the main thing in the hotel is people. All are pleasant, smiling, surround with attention, bring surprises like strawberries or watermelon in the form of a heart. And cooks, and waiters, and animators.. My husband says that they have some kind of special recruitment. In general, we recommend this hotel by 1000%!!!
I tried to get into this hotel for three years until I got the right price for the tour. And so let's go, I'm writing a review sitting in this hotel, as they say, with the heat of the heat, the room itself is fresh without signs of fatigue. The territory is worse, killed in places. Service for 4 is poured without much enthusiasm in bars. Alcohol it is stated that imported alcohol is everywhere, in fact imported in two or three bars where there is always a queue of 10 people and one bartender. There is only beer in the bar by the children's slides and something is constantly running out. The food is also not ice monotonous and without frills. In general, it is normal, but this money does not stand. There are better hotels in this price category.
Good afternoon!
Well, maybe not 5, but 4.5, since there are small joints, but the hotel is good! And there are a lot of attractions and children's rooms for children. And for those who like to drink good strong drinks like Chivas, GB, Balis and so on. Very good ice cream. What is on the official website is true.
Cool hotel!!! Lots of entertainment for children, water park, luna Park, children's water park, mini disco sooooo high quality and interesting! The food is sooo diverse and tuna and dorado and cape in different variations! I have never visited hotels twice, but I think this one will be an exception! 5 out of 5. Cool, fun, interesting, delicious, I really liked everything! Definitely recommend it!
Great hotel. We rested 2 times (August 2022 and 2023). Everything is super: service, food, entertainment (water park, luna park, evening shows). For us, the only disadvantage is the rocky approach to the sea. And if the Windows overlook the pool - music until 23 o'clock.
We had a vacation with my husband in October 2022. We were very satisfied with the hotel. It's like a mini town with everything including a water park and attractions. We lived in a new building and at first we were upset that we were far from the sea, but later we did not regret it. There was a restaurant nearby with a variety of food, imported drinks, delicious beer, even nuts were given to it. There are many pools. There are also a lot of sun beds at the sea and by the pools.The staff is polite. Animation every day and in several places.
We returned from this hotel a week ago!!! Just super!!!
For children there is a separate water park and a luna park, a children's club (2 floors, about 10 themed halls) with a team of children's animators, TV consoles, its own stage and playing fields! For adults, imported drinks, including Martinis, Jack Daniels, Red Label, Blantines, Aperol, Jagermeister, Baileys and more! Wine is only from bottles. Juice from the boxes. Food is always and everywhere!
Very competent management! Stylish rooms with a new snowstorm and dogs on the wall! Evening imported colorful shows!!! Musical parties with laser shows! Live music and much more!!! Everyone is delighted! I recommend it! If you have any questions, write to me, I will be happy to answer! 👍👍👍
We stayed at this hotel in July 2023. I really liked almost everything! We lived in houses by the lake, with access to the pool, and it's quiet and cozy there, like in a country house! The main building is more bustling, but friends lived there and didn't complain much either. The territory is huge. There is everything you can wish for) the sea is clean, warm, the beach is clean, cleaned, cleaned. I definitely recommend it to families with younger children, it's just a paradise for them!!!!
The rooms are poorly cleaned, ants crawl on tables and pillows. We were accommodated in a double room instead of a triple room. They agreed to go to the first floor only if they cut the withered leaves of a banana. The application was created, but not cut. Only after she went to argue with the senior manager, they cut the banana leaves, poured shampoo and changed the bedding. Our room was washed twice that day and wine and fruit were left on the table as a compliment.
The hotel is good for children. There is a luna park, but not all the attractions work in it. The water in the pools is cool. We went to the water park because of this once. We were lucky with the sea, it was warm and clean in October. In general, I do not recommend the hotel, it does not justify the money spent on it. And the cost in October for vouchers was not small!!!
I am delighted, this is the only hotel that I really liked, the sea is beautiful, but the entrance is rocky, slippers are necessary, the food is delicious, but you need to understand not Luxury, you should not wait for mountains of seafood, desserts are delicious.
The territory is well maintained and large.
The Turks have been settled , and the third tranche has already begun .
Some local unions and other nonsense.for this, a minus star for the review.
In general, the hotel is not bad, a huge territory with a lunapark, children and adults are not bored there)
Cool slides, you can even ride cheesecakes that are available there by the pool.
The food is good, the alcoholic beverages are generally not bad.
There is a pier from which you can dive!
A decent hotel. The cozy area around the bungalow, the hotel is also doing well.
Edible food, a large and varied selection of drinks, including foreign and alcoholic.There is enough animation in the children's room, the beach is clean, but in October at 11 o'clock it was filled, but you can find free places at this time. There is a luna park on site.
See original · Русский
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Ирина Агафонова
Level 9 Local Expert
September 27
We enjoyed our stay. 2 adults and a 4-year-old child. Bring bathing slippers for the sea and you will enjoy the wonderful sea (although I walked on the pebbles, but I knew what I was going for) we lived in houses by the water, on the 3rd floor. Nearby there was a water park, an outdoor restaurant and an amusement park. It was necessary to walk to the sea. Everything is beautiful, comfortable, and the pool is wonderful. The food is acceptable. I can't say anything bad about the food in the main restaurant, but there are a lot of people, you will have to stand in queues for the most delicious. We ate with each other, there was less choice, but the most interesting was served. No queues and no noise. The waiter was tipped on the first day, he served us then faster than the wind for the whole rest. The fish restaurant is above all praise. They signed up for it upon arrival. Sunset dinner by the sea.... Unforgettable. We had a rest in September, the weather and the sea were warm. The evenings were spent on attractions, the son was delighted, well, we had fun) The water park is also good, we didn't go to the kids' club, somehow we didn't have to. Drinks in the room in cans, refilled every day. They are powdered in bars, we have not tried alcohol except in the Ala Kart restaurant (excellent wine was served here). I will probably write only about the fact that shampoo, aka soap, aka shower gel of dubious quality. Take yours. The staff is unhappy with the $2 tip, says to your face that this is not enough (well, sorry, this is normal with us). But there were two of them. And so, they keep the cleanliness, everything is fine, friendly.
Drinks, discos, large territory, swimming pools, beach, inexpensive shops on site - at a good level. There are complaints about the logistics of the hotel, security and food:
1) food- apparently there are different shifts, some are very tasty, others are not at all tasty. Although all the products are expensive and it is clear that the selected beef, fish and chicken are of good quality. How it was possible to over-salt the red fish, overcook the chicken to a dry state, was not clear to us at all. It's like wrecking a hotel. Very tasty pizza, cheeses, soup, many second courses stewed in pots, meat and fish on the grill.
2) There is no hotel security at the exit, because they do not issue bracelets, and there is no security near the exit from the hotel - anyone can enter from local or visitors to the hotel, this fact is very upsetting
3) logistics, needs to be improved. We bought and paid extra for rooms in bungalows, where there is Silence and there is a separate restaurant, swimming pools and a bar. From April 30 to May 9, the restaurant was closed and the bar was opened on May 2. In order to eat, I had to go to the main building, which is far away. When asked, we were told that it was not the season. It is very strange that in May it is not the season and they sell vouchers for 30 thousand more expensive for an additional payment and the restaurant is not open, then why are they selling?
4) the air conditioning system - it was a surprise for us and all the vacationers - worked for heat. The only thing that could be done at the hotel was to turn off the warm air and make a fence from the street, without cooling.
5) drinks- a lot of originals, even whiskey Chivas, martinis, etc. We were pleased with the quality.
In general, they got worse in 2023. Although we arrived at the hotel for the second time and did not expect such surprises. The management needs to conduct a thorough management of their hotel and understand that the hotel in Side is currently not up to the standard for the Selectrum series of hotels.
The hotel is large, family-friendly, tourist-oriented, but there are too many vacationers, especially children. In the restaurant, the staff does not have time to serve everyone, they often had to look for places in the hall
Great hotel! The food is super, for all tastes, both dietary and non-dietary, lots of fruits, ice cream, excellent cocktails, alcoholic and non-alcoholic. There are a lot of entertainments: a water park, a Luna park, the sea is gorgeous, pools too, a lot of animation, services are offered, but not persistently, thank you for that. The child is delighted! A very beautiful indoor pool, with hammam and sauna. Thank you very much!!! I want to come back 🙏
I liked the hotel very much, the food, the service is excellent, although we got to the Congress, for several days the hotel was crowded with the Turkish population, Because of this there are huge queues at restaurants. And the rest is great,
Yesterday (17.10.23) we returned from a beautiful hotel in Side, Turkey. Selectum famaly resort. The weather is 32-30 degrees, the sea is somewhere 27 .The impressions are the best, the hotel is above all praise in everything! 24 hours meals (all the food is just awesome!! And seafood, tongue, fish, meat, fruits, vegetables, sweets) and alcohol (it's around the clock and the selection is huge, imported, from Baileys and martinis to balantais, absolute, etc..) the restaurant a la carte is magical, we went to seafood. Ice cream is different and free, there are many bars and food courts. The rooms are clean, newly renovated, cleaned every day, and even if you say you don't need to, we sleep, the guys found time when we were not in the room, and they cleaned anyway. I really like the concept of Selectum (there are many different types of them). The decor is drawings of dogs, bears in the hall, one color scheme, but what surprised us was the smell of Selectum. It's probably sprayed everywhere, it's barely noticeable, but everyone likes it. We even brought with us wet wipes with this smell as a keepsake. The territory is huge, there is a large water park, carousels, bowling, billiards, a children's club. There is a place to walk. Where the villas are quiet, for relaxation, where the main building there is an amphitheater, disco, live music. A separate thrill is a disco.... What kind of light, music, design is there.. Scenery, people in unusual glowing costumes... The sea and pools are warm, the entrance is sand and small pebbles. There is a Pier. But still, despite all the charms of the hotel, their main wealth (this is from the heart) these are their people. My husband admired the whole vacation, says apparently a serious selection here. The atmosphere of cordiality, friendliness, smiles, attention, the chefs are great, they smile, communicate, worry whether they like the food. The waiters will come 100 times and ask everyone what you want.. Bartenders with smiles, jokes.. Animators have no words at all, no obsession, but in darts we won an expensive bottle of champagne)) I didn't want to leave at all!! And it is important - Wi-Fi is everywhere!
The magnificent territory of the hotel, excellent rooms after renovation, delicious and varied food, a lot of entertainment for children (water park, lunopark, children's pool), an excellent children's club - animator girls are clever!!!
We put a four for the fact that the staff can not cope with a huge number of people in the restaurant ((and we need to work on cleanliness.
The hotel is gorgeous, the service and staff are at the highest level, the room cleaning is a little lame, we want to highlight the animated Darts team in the person of Angelina and her colleagues, I forgot the name, but they are always together, very friendly and funny girls, they know how to create a good mood for the whole day!
We had a rest in June 2024, we liked everything! and we got to the hotel in 1.5 hours and at 10:00 we were already checked in.
There is a lot of food, we had lunch and dinner closer to the closing of the restaurant and there is still a lot of food, no need to stand in queues for food. Very tasty wine, you come up and pour it yourself) there is a lot of entertainment for children, the attractions are super. We are satisfied)
If you haven't been to this hotel, then I don't recommend it.The corridors are carpeted, stained and covered with children.The air is stuffy, there is no ventilation and wet cleaning.The double rooms are occupied by 3-4 people.At the same time, there are two glasses.The hotel is crowded to overflowing, there are a lot of children running around the restaurant under their feet.They jostle, you're afraid to drop a plate on them.The pool is one and the children are like sprats, the smell of urine, kapets.The room is poorly cleaned, towels will be put back and everything, bed linen as well.Empty shampoo bottles are twisted and put back.If you say they don't understand or pretend they don't understand.The Mexican restaurant is generally rubbish, the food and the staff are terrible, they offered to put holes in dirty hats on their heads.Receptions are rough and mutual responsibility, no questions are asked.They send them to each other.In general, it's up to you.Everything here is flattery and I am writing the truth.The shore is pebbles, then a slippery slab.They know this, and nearby they sell expensive swimming slippers.Until 12 at night, music is rumbling, children cannot sleep, although this is not stated anywhere.Good luck to everyone and have a good rest.
Our vacation in this hotel has been going very well for the second year, we think we will come for the third time!)
We have a great time with the animators in the daytime animation and at the evening show and party! There is also a carnival and various entertainments! It's only getting better!
Thank you, Angelina, Suleiman, Erham, Berkant, Mustafa!
A wonderful family hotel. With the concept of feeding everyone. Food is everywhere 24 hours a day. Live music. A good water park for children and adults. There is good alcohol. Lots of fruit, ice cream around the clock. There are a lot of people, but there are places where you can retire.Excellent A la carte restaurants.The beach is pebbly. Recommend. The hotel matches its price.
A normal hotel, if you catch it at a good price. In May 3rd we went for a week for 130,000. 2voice. +1 child 12 years old. There is a lunapark, a water park. Not new, but passable. You can eat 24/7.They listen to the reception, try to help with everything Drinks are imported, there are Jack Daniels, chivas, etc. The main bartender in the lobby is super. We became friends with him, he poured everything of high quality. I made cocktails for my daughter.
Very nice family hotel
I really liked the evening shows and the mini club
The child is happy
Separately, I would like to mention the kango jump training
This is the first time I've seen this workout in hotels
Nice hotel. Cuisine: the food is delicious, there are many ready-made dishes (no need to take rice, vegetables and fish separately). There were themed evenings in the main restaurant: fish, Turkish day, Japanese cuisine (sushi is not delicious).
There is a restaurant 24/7, open only on the menu.
Alcohol: chivas, balantis, martini, tequila olmeca.
Beach: sand, entrance pebbles. The depth slope is different everywhere. To the left of the pontoon is less steep.
The animation is not intrusive, local bands perform in the amphitheater in the evening. There was a disco with a laser show 2 times (pirates, masquerade).
The service is mediocre: specifically at the reception and in the lobby bars and near the main pool. The check-in is terrible: they mixed up and did not give what was indicated in the voucher. 2 hours of investigation. Everything is fine in other places, there are no complaints.
Territory: in places it is green, in places it is a wasteland. Some of the buildings are closed: a restaurant on the beach, a distant building near the water park.
Just from there (August-May 2023)
+ Good staff. It works very fast.
I really liked the Greek ala-kart. A large area.
There are many activities for both children and adults.
New renovation in the room (main building)
A normal water park
Chivas, Jack, Aperol, etc. pour. But you need to specify what you want. Otherwise, the local will be poured (but it's not bad either)
The food is good for me
- there are a lot of people. Very much so. Queues at the bar (10-20 minutes), in the dining room to sit at a ready-made table is a miracle (you have to clean yourself and look for forks). In addition to vacationers, there are some conferences and exhibitions that have been held regularly for 10 days. The exhibition simply blocked the entrance to the spa. + This is a lot of leftist people in suits. It can be uncomfortable to walk from the sea, and there are 30 people in suits around you. Or just a person of 10, 10 companies of Turks (All smoke, it smells very good)
The bed has never been changed ...
The shower gel was 1. We washed at the end with shampoo
Total:
There are a lot of people and children (if they bother you, you are not here)
There are a lot of left-wing people (not vacationers)
Very long queues (although the bartenders and waiters are doing well, they are trying)
Like the cherry on the cake, see the photo of the room. Check out the location of the TV
This hotel is not worth more than 100k for 2. We gave 95 for 10 nights. Now the prices are 260, it's too much..
A solid three. The food is tasteless, like pigs cooked and not watched. There is a lot of food. But it doesn't taste good. Only beer and ice cream are delicious. There are no animators in sight. The rooms are usually large. The entrance to the sea is rocky and uncomfortable - it hurts the legs. Everything is old. The hotel resembles a sanatorium. Everyone here is having a rest with their children. If you arrived without them, then this hotel is boring.
Minuses: 1. Tired rooms. The old hotel, despite periodic renovations, the age is still noticeable. Upon check-in, there was no soap, no shampoo, no detergents. 2. A large abundance of cats that climbed everywhere: lying on tables in the restaurant, on sofas, tables, things. I love cats, but there are too many of them, and besides, no one is watching them.
Pros: a variety of food and drinks. It was everything that could be imagined.
An unrealistically cool hotel for a family holiday, with a lot of entertainment! Travel for at least 10 days. We didn't have time to visit all the entertainment on site in 6 days! 10 points out of 10!
Great staff!Everything is very convenient, especially in the moon park!Special thanks to the ADIL employee!He will always tell you everything!A friendly person! Many thanks to all the staff!
We stayed at the hotel with our family in July 2023. I really liked the hotel, great food, varied. There are a lot of locations where you can eat during the day. Russian Russian tourists are treated well, almost all the staff speaks Russian. At first, they did not take up space on the beach in the morning, they came after breakfast, you could always find sun beds. There is a lot of entertainment for children - a water park, a lunopark, animators.
We went to darts every day. Very cool thanks to the animators Angelina, Diyara, Ege, Mustafa, Berkant and others
Good shows and live music
Fun games for different ages