A very bad hotel. They save money on everything, they are rude, the staff is rude. They don't clean the rooms until you ask 100 times. This is the first time I have seen that half of the all inclusive hotel in Egypt is paid, 80% of the food and drinks are paid, even the usual mahito. There is no ice at all, water and alcohol are given hot. The worst hotel I've been to. The air conditioner works every other time and makes noise. Nobody cares about you.
As for the animation, they put only Spanish songs, there are no Arabic songs at all, they started to be rude and argue when asked to put local songs. Honestly, we are shocked, we can be kinder.
This is not the first time I have been on vacation in Egypt, but there is no such attitude anywhere!
WE WILL NEVER COME BACK HERE
The hotel has only a coral reef that deserves attention. And it's time for the hotel to be renovated. The rooms are dead, they don't bring water to the rooms. You won't starve, there's not much choice. Of the drinks, there is not always something in the bar. If this does not upset you, then have a good rest
We stayed at this hotel from May 20 to May 29, 2023. The occupancy rate of the hotel is approximately 10%. We arrived at 4 a.m., but checked in only after 12 o'clock, while allegedly charging $ 15 for a good room. I have never seen mosquitoes in such numbers anywhere. It is not even possible to sit at the reception, I had to use spray all the time. The room is not bad. The bed and the cleaning are not what. For all the time, they have never done a wet cleaning. The animation is zero, but the first ones run into the dining room. The sea is good. There is no place for children to swim.
The hotel is 5 stars when buying a tour. Upon arrival, it was as if three stars had disappeared somewhere. The hotel is a maximum of 2*. the rooms are not cleaned. The floors are dirty. The food is monotonous rice pasta fish chicken. Alcohol, in particular beer, always ends an hour after the bar opens. I do not recommend it
I do not recommend this hotel!!!!! We are resting now on 08/18/2022, this is the worst vacation. I've been to Hurghada 8 times, no complaints, I never wanted to go to Sharm el Sheikh, but the stars came together and here we are... The hotel is a three-star hotel with a big stretch,the rooms are dirty,the furniture is old, there is never hot water,air conditioning,refrigerator,safe does not work,plumbing is broken, we fought for a day to be relocated,the staff fusses only for money,the declared food does not match, we will have to fight for plates and forks,many restaurants and bars,declared in the package, they do not work. The animation sucks, the alcohol is diluted, so it also sucks in the queue to get your 20 grams, if you take beer, then get a 100-gram cup of foam and go to
all 4 sides. Even the sea does not smooth out the impression of the hotel and the staff who give you a ***. Bottom line: the rest is ruined, and the vouchers are sooo not cheap (((((
P.S. The water park with two unfortunate slides, and that does not work
All the disadvantages of this hotel do not fit into the review((((((
Most likely, by the end of the rest, I will add more negativity))
God, people don't believe me, those who write that the hotel is beautiful, these are 100% bots!
We had a rest in 2022, the taps didn't work, there was no hot water, the food was disgusting, the staff was the same! Honestly, I'm shocked that it's 5 stars for 2 stars!!! There was no light in the rooms every other day , it was dirty everywhere , the rooms were dead !!!There is no alcohol at all !!! Crabs and shrimps are paid, although it was free at the nearby hotel!!! The fish was served completely dry for dinner, how can you spoil the Dorado fish like that ??? Kaaak???? It's disgusting!!! It 's good that the sea is beautiful, we went on boat trips, it brightened up our vacation, I do not recommend this hotel to the guys !!!
The hotel is terrible. There are huge cockroaches in the rooms. The plumbing is falling apart. The food is disgusting, we went hungry all week. There were no fruits at all, and if there were, they were rotten. On the last day, they were poisoned and had an "exciting" flight. The alcohol is diluted, not tasty. You have to pay extra for everything, but even this sometimes did not change the situation. The only plus is the coral reef and the beautiful sea. There are no more of them.
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sloom
Level 8 Local Expert
May 5, 2024
You will be asked to pay for a room in the 1st queue at the reception, so that it would be closer to the sea, like for a suite!!!! But to clean for $ 10-20 every day. The hotel is deteriorating, dying, I would say, there are extortion everywhere. And the one who brought the suitcases, to whom I told that I knew where, took it and took it. Then he persistently asked for a tip!!! And I left a chocolate bar and dollars in the room for cleaning, and then only a chocolate bar, well, they forgot and all the cleaning stopped ((( I do not recommend this hotel, although 2 years ago it was gorgeous there.
People, stop, this is not a hotel, but a pigsty...the first day I roared, on the second we moved to another hotel...dirt, there is nothing to eat, moreover, those crumbs that give either rotten or inedible.. believe me, there is a beautiful sea in many places, but in other places you will feel like people..
It doesn't pull 5 stars. The food is monotonous. Room service and cleaning - no cleaning, cleaning only after a complaint to the reception, and then only swept. Tourists are divided by nationality by giving different bracelets, Europeans are blue and they have a full "All inclusive", Ours are pink and full of restrictions both on the operation of bars and on drinks. The numbers are dead. The sea is Fire. The reef is excellent, there are a lot of fish.
You know, the main thing here is the mood of the person. We wanted a budget package - we got it. The food is good, but there is not much choice of meat. They didn't stay hungry. Our room was cleaned every day, but we paid an additional $20 for two people per week for a deluxe room at the reception.
The hotel is old, of course, but the area is cool and overall everything looks very nice.
The sea is just a fairy tale! A very beautiful reef, warm at the end of January, you can swim, but not fresh milk of course. The pools are cool, but pools are not the main thing in Egypt))
The guys do their best, they always went with a smile. If there were any problems, then everything was solved well too.
The only huge disadvantage is a VERY BAD Wi-Fi, so I advise everyone to buy a SIM card at the airport with the Internet, because you can try to catch a normal Internet at the reception before dinner (it all depends on its load), but definitely not later.
I also advise everyone to visit an Italian restaurant, it was very tasty!
Oh, and yes, the city is also far away, but you can walk in 40 minutes. The price tags in the city are much lower than on the territory of the hotel for local delicacies.
Have a good rest, smiles and kindness to all!
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Эмиль
Level 6 Local Expert
April 19, 2024
Externally, the hotel looks attractive, however, the rooms inside were not completely clean. There was dirt on the floor, and stains on the curtains and doors. The plumbing in the room leaves much to be desired, the water pressure was weak, the faucet in the sink was broken. The hotel room is 2128. Alcoholic drinks were diluted, and the food did not cause much excitement, but it's a matter of taste. The staff was polite, not everyone speaks Russian, but it was not difficult to understand each other.
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Вадим
Level 5 Local Expert
January 10
The first line has its own coral reef, well-fed, there are aquagorks and several pools.
We had a rest in August 2022. The staff is wonderful, responsive, no rudeness, as many write, have not seen. They always smile, they have never refused requests. Yes, the rooms are old, but we came to rest and we were practically not in the room. The food is monotonous, for an amateur, but we were not hungry. For a change, we went to restaurants that could be visited for free once, and there are 4 of them on the territory. The sea is warm, the most beautiful reef. The rooms were cleaned every day. I removed one star because of Mosquitoes. Starting in the evening, the bites that itched for a long time and did not go away. It is impossible to sleep at night. No lotions could relieve the itching. The territory is large, but always clean.
Terrible hotel, old, everything is falling apart, the room stock is in terrible condition, all rooms are dirty with shabby furniture. In order to check into a room that is in a more or less decent condition, the hotel staff extorts money. There is not enough food in the dining room for everyone, queues are constantly standing, meat dishes for lunch and dinner are given only one type, it is immediately eaten when the dining room opens and can no longer be taken out. They give fish of disgusting quality, always the same, the fish is bony and bitter in taste. The territory of the hotel is falling into disrepair, everything is falling apart and is not being repaired, where something has already fallen apart, they hang banners or block the passage. A terrible hotel, do not waste time and money on it, do not spoil your vacation.
A terrible hotel that does not even reach 2 stars!!!
A hotel where everything is included but there is nothing!
Dirty, smelly towels, dirty rooms in which they do not clean the word at all, and if they do, then with a smelly rag!
Food, a separate kind of art). Due to the fact that the international summit began, we were lucky and began to feed even less! The staff doesn't want to do anything, they do what they have to do only for dollars! I remind you! Everything is included))
There are problems with water in the rooms)
The only plus is the sea!
Oh, alcohol is poured into a plastic shot glass!) and a maximum of two cups, the whole drunk is mixed with water, they managed to interfere with us))
On the beach in the bar, everything was always on the foot! So take glasses with you!
I stayed at this hotel with my daughter from 06.11.2022 to 11/16/2022 . As for the hotel itself, perhaps it once corresponded to five stars, but not now. The room stock is clearly tired, the staff responds to requests to fix something, but they do not do it, or they do it from under a stick. The promised Wi-Fi is an illusion. It is caught extremely rarely and very tightly. In fact, in order to buy SIM cards from them, the hotel administration itself screws up the distribution of Wi-Fi. The food , as for me, is quite tolerable. One of the advantages of the hotel is a very rich beach in terms of fish-such a variety is rarely found anywhere. But the most interesting thing is the hotel guides-I have not yet met such a "service" in any country, or from any operator. I bought some of the most expensive excursions from the hotel guide. I previously found out about the content of the tour and the timing-based on which I made the decision to purchase them. The tour to Cairo did not correspond to the stated one -instead of the stated six hours on the way, we spent 9 hours in one direction and 10 hours in the other. There were several bus stops waiting from 30 to 60 minutes-other buses were waiting, while there was very little time for sightseeing. The break between meals was 11 hours! what no one warned about! As a result, I decided to abandon the subsequent tour, as the guides mislead with false information. When I asked for a refund for the upcoming tour, the hotel guide did not even try to resolve the issue peacefully and said that he would not return the money. As a result of long wrangling, the attention of a large number of tourists was attracted, some of them, looking at such a service and the boorish manner of communication of the guide, decided to abandon the excursions too. As a result, I was accused by the hotel guide Mohamed of disrupting the work of the guide, and threats were made that he would fix my room number, inform the hotel and the police about it, and I would be treated badly. The money was eventually refunded, but the rest was ruined. That's such a great service!)
The hotel may have once been a 4*, but now it is clearly a 2*. The territory is large, looks great externally. The rooms are worn. A complete feeling of unwashed. Among the accessories there is a piece of soap and two dubious shampoos in a soft package. That is all. The most important plus is THE REEFS WITH FISH! That is all. The food is creepy. A mess instead of salads, a strange hot dish, one omelet for breakfast. When you ask without a bow, he's still with it. You can only eat pizza in the restaurant. And everything. The room, as I was told at the reception, is now cleaned only in your presence. I don't know if it's all over Egypt or specifically here. But it's creepy. Because sitting and waiting for room cleaning on vacation is such a thing. The very finish line - I tried to listen to the sea at night and look at the sky while lying on a sunbed (I did not plan to swim), but they chased me away and said that I could not. Wi-Fi 6Gb costs $20. Alcohol is not the most important issue for me - but even drinking a double one with a sprite, it feels like I'm drinking lemonade) You can also leave the beach in the afternoon, for example, hand over a towel and then come back later. You can take a towel 1 time a day. And everything.
It's a hellish place.. "Thank you" to our travel agent from Fly.<url>) I do not recommend this office to anyone! A shabby hotel: terrible rooms, terrible cuisine, terrible staff. It should be closed, and not sell vouchers there as in a 5-star hotel
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Максим К.
Level 12 Local Expert
August 3, 2023
Do you want unsanitary conditions? Would you like dirty and spooled linen with bedbugs? Towels destroyed by time and visitors? Spiders and various insects rotted in the corners of the room? Rusty plumbing, non-working water taps? Lack of hot water in the evening before going to bed? Dirty and broken toilet bowl upon arrival in the room? Worn tulle and not washed for more than two or three years? Dust in the corners, on the TV, on the dresser, closet and everywhere else? Broken chairs, tables and a TV from the 80s? Do you want a vomit food that is impossible to eat, cooked for camels? The lack of service and even a parody of it? Do you want to be deceived at every step, starting from the reception, in the restaurants on site, on the beach and by the pool? This way, ladies and gentlemen! This hotel is made for you!
PS: Thank you Biblio Globus for selling vouchers to this wonderful 5-star hotel, as all 5 full-fledged stars are real, with the "all inclusive" function! You are the best! And at the same time you take money for it!
We were at this hotel from 01.01.2022 to 08.01.2022. The hotel is three with a minus. Gorgeous reef, 4 rooms, everything else is bad. The food is scarce, there is no service at all, the beach is dirty, the furniture is terrible (it's better to throw it in the trash). Alcohol is disgusting. There is almost no animation. If it wasn't for the great weather and the stunning sea, then the rest would have been ruined. I advise you to choose another hotel. Even for normal coffee, they require money, or slop from the tank. They paid moderately for the ticket, so there was no special indignation. But the reef is cool! Yes, I also want to add to the review. For all its neglect and lack of staff, the hotel has a beautiful territory, located on multi-level terraces, which have their own local pools (without heating). The beach is also located on three levels. Therefore, if you have health problems, then you are not here. From sea level to the lobby, you will have to overcome a large number of stairs. And in general, I think in this price category, about all hotels are the same, there is not a lot of service for this money. But in general, Egypt is great! The climate and the sea are just wonderful. Have a nice rest))
I was shocked by where we were settled. I can't convey the feeling... We arrived, they gave us a room in some dark basement, there was no light in the corridor, we went into the room. There was no electricity or water in the room. I had to change it, they didn't want to change the number, they said they would do everything now. But I still insisted. My husband and I were given another room with two separate beds, well done guys. Further, they did not want to give water in a bottle, they said that they did not have it and only had a small plastic cup. It's time to go to the reception again to sort it out. I won't say anything about the quality of the room, just look at the photo. And it's 5 stars
Of course, you will not stay hungry, but on the 3rd day you already want to howl. The rooms are not cleaned, the bed is old, the hotel is tired. But -the sea covers all the disadvantages.
Terrible hotel, they brought us there to wait for the plane. The room was provided under the reception floor, the feeling that you live in a barrack, there is no light on the floor. The room is terrible, everything is falling apart, the TV is like from the 90s. It takes 10-15 minutes to walk to the sea. Pools are not cleaned. There are 3 side dishes at lunch, there are a lot of people, everyone is crowding, the tables are wobbling, it feels like in a cheap canteen. The bar is paid, for a Dechmanian Egyptian rum (full chymose) they ask for $ 4 per glass (when the bottle itself costs $ 4). Wi-Fi is common, it doesn't even pull text messages in WA at all.
Hello everyone!!No need to go to this hotel!!!Sends the "worthy" Biblio globe here!the cost is over 200 tr!The hotel positions itself at 5* all, in fact there is not even 3* here!there is no food, from the word at all, what fruits are in the month of June, they probably do not know!!!There is no coffee, there is no question of buying it for money!we were offered to buy in the store and brew with boiling water from a kettle, which is also not in the room!!!there is dust, dirt, construction all around, it stinks of paint, they explain this by saying that they just opened and decided to clean up the hotel at our expense))We only got one tea bag for two for breakfast!!!for lunch, they just brought what they have, there is no choice)one salad, soup and a piece of meat from yesterday's dinner-like a barbecue!!!!It's just a nightmare!!!complete unsanitary conditions, people eat, immediately sweep, paint, scrape the floor (((pour drinks that are called "on the knee"!!!
The hotel is a clear 3ka, they are poorly cleaned, both in the rooms and throughout the territory, everything is old, furniture, etc., the animators are well done
The worst 5-star hotel in Egypt!
The dining room is not tasty, there is no beach, hammocks are old pieces of trees with nails,the Internet is paid!!!! This is some kind of horror.
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Игорь
Level 10 Local Expert
July 21, 2024
There is little food, and it is not tasty. Dirty, no appliances, no napkins, no tea or coffee (photo).
I couldn't stand it, I moved out to another hotel a day later.
Superior room in the photo.
AND ATTENTION, there are a lot of steps, it's unrealistic.
Terrible hotel. We were there in August. It definitely doesn't pull at 4 stars. The food is not delicious. There was no hot water in the room. Cleaning, too.
This is probably the most disgusting vacation in my entire life, despite the fact that I am not pretentious.... but this Hotel with its politics is the bottom.... we have already described that everything is in terrible condition, the furniture is old, unsanitary everywhere, the staff is very arrogant, they try to deceive at every step, the food is terrible (I was sick of it literally), animation appeared towards the end of the holiday... it can take a long time to list! The only good thing is the proximity to the sea, where there are reefs, but the descent is not convenient. The hotel is at most 2*!!!! We went from 30.12 to 06.01. The New Year was ruined.... there was no promised holiday on ng night, for at most an hour or two, do not understand who was portraying something on stage until 1 a.m. It was no longer possible to take food after 23.... everything was quickly taken from the tables... Avoid this Hotel!
The hotel is disgusting, mainly because of its service and the staff who are always dissatisfied with everything and everyone! We constantly heard that it's you who are resting, we are at work! The rooms are more or less tolerable (very dirty) only for a fee at the reception in the form of gratitude!) The room was cleaned once, in the one for which I had to pay extra! Plus theft during cleaning! (Apparently for the service). The beach is dirty, there is no one to clean it! There are just not enough deck chairs, there are very few of them! There is practically no choice of food, there is very little and constantly running out, even bread!!! There are always no plates! Rats are steadily running around the territory of the suites! There is no green grass (it has burned out and it is not watered)! There is no animation! Alcohol is not just diluted, but ordinary water, rarely will it be given undiluted (only when the bottle has just been opened in front of your eyes). The beer is good, but it is constantly missing! (Either the equipment is broken if it's bottled, or they don't pour it for you because it's supposedly warm - they'll tell you to wait 5 minutes for an hour, or it's just not there!!! All alcohol, including beer, is served in small plastic cups and beer with foam too, so there is 1 sip of beer there!!!!! In general, the staff there don't give a shit about you! There were even people who just had to wash in the pool because they didn't have water in their room! The guide Biblio-Globus promised that we would have dry food at check-out, since we check out at 2 am, as a result, they said at the reception that they would not collect lunch boxes too many of us) as a result, we were hungry! The worst choice! I don't advise anyone to go there!!!!
Awful. We rested from 01.01.2022 to 10.01.2022. The once beautiful and expensive hotel, after being sold to local guys, turned into a garbage dump. Complete unsanitary conditions, no parking regime. They couldn't even put a napkin where they cut bread. Bottom line, everyone is groping him with their hands. Old battered numbers. Hot water, that is, then there is none. The kitchen is full of crap. If it weren't for the restaurants (for money) on the territory, we would go hungry at all. However, I will give it my due that they cook quite well for the money. From the assortment in the dining room (we called it a pigsty), chicken fried in breadcrumbs or the cheapest smelly fish. Of meat, only goulash, probably the only thing that could be eaten. The most delicious thing was fried eggs in the morning))))) If you arrive on time, you will stand in line, you will come later, you will look for a fork, a knife, and sometimes a plate, well, napkins a priori can no longer be found. In general, I have been to Egypt 20 times and I always notice in economy class hotels on hot trips.Well, this is the worst hotel I've ever seen. Do you want to spoil your vacation Welcome to sharm plaza
The territory is super, but the hotel is certainly so-so ...., The rooms are old, shabby, there is no hot water, they left a request at the reception, they came, they did something for 2 hours but the water never appeared. As a result, we live like this, everyone wants money, and a lot, alcohol is always intermittent and like water.
But there are also advantages to this food, it is of course monotonous but delicious. There are a lot of flies and mosquitoes on the territory in the evening, it is difficult to sunbathe, there is always someone crawling over you. If there is a choice between Egypt and Turkey, I would choose Turkey, after all, the service here is so-so. By the way, there is no wi-fi in the hotel, if you need an Internet, buy yourself a local SIM card.
Good Afternoon!!!
Hotel for 3* maximum!!!!!
The hotel is terrible, disgusting.
There is practically no food in the dining room (and it is not tasty), from fruits, there will be a maximum of melon, guava and everything)))
all the staff is rude and talks in very raised tones, there are not enough plates in the dining room, there are not enough sun loungers on the beach for everyone, it is boring in the evening.
All the furniture is in terrible condition.
A ladder fell off at the pier, it was impossible to get out of the sea.
We had to help each other.
The main thing was not even in a hurry to do it.
The man at the pool bar ( I think it's the boss) he is very impudent and rude to tourists , and to many , it felt like he was such a great man who could do anything.
A very nice bartender was on the beach, and always helped everyone. Thank him very much separately.
I will not go to you anymore))) I had enough of the quest for a week)))
He will go for his money, but this is clearly not a five-star hotel, maybe once, the staff takes everything out, very responsive. The numbers are dead.
A disgusting hotel. There are queues everywhere for food and beer. There is no coffee. Food - this is the first time I've seen such a "meager" choice of food in a hotel. There is no animation. I haven't seen any of the animators for the third day here.. The pantone on the beach is broken - one of the hotel guests injured his leg today - because he literally has to jump on the Pantone. I strongly recommend that anyone who plans to visit this hotel not go. The hotel is a weak 3ka. I have been to Egypt 7 times and I see such horror for the first time.
They claim 5*, but in fact 3* is a stretch. If you arrive before 14:00, you will not be checked in, you will have to wait, although they have plenty of rooms available. You will be allowed to have breakfast, but only for an additional fee of $ 8 per person. The food is modest, there is no variety, from fruits only dates (that knit the mouth) and unripe melons, but the melon is instantly disassembled. The plates are almost always dirty, and you have to stand in line for food. Moreover, for plates and cups, you also need to stand in line and wait for clean ones. Drinks are poured into small plastic 100ml cups. All the furniture in the room is old and shabby, they asked for a room with one bed, we were settled with 2 separate ones, they spread their hands at our complaint at the reception, they say they do not have free rooms. The TV in the room is from the early 90s, there is nothing to connect to it, we usually take a HDD with movies with us to watch before going to bed. There is no hot water in the bathroom, everything is semi-rusty. Of the bathroom accessories, only towels and that's it! - no glasses for brushes, no shower caps, no ear sticks, no gel, etc.-there is nothing! The air conditioner makes noise so that it is impossible to sleep, while blowing on the bed, and it is not regulated. Do not count on free Internet, it works at the reception at a speed of 64 kb / s, you can only reply to messages in messengers if you are lucky enough to connect and it will not fall off in a minute. Or buy from them, for $ 20 6GB or $ 30 12GB. There are shops in the hotel where locals sell sim cards for $ 40 for 20GB! In the mornings, you have to fight for sun beds (did not get up at 6 a.m., remained without a sunbed), they occupy immediately and for the whole day. The approach to the sea is organized in the worst way: a pantone with one ladder for descent and ascent, stand in line for descent and swim in line for ascent. Maybe once this hotel was 5*, but now it only pulls 3*. I do not advise people to come here who know what service and maintenance are for your money.
Guys, honestly, this is the coolest vacation of my entire life. We arrived in June 2019 for 5 nights in total. For 25,000 for two. We had adventures every day. One day he saved the drowning, he almost drowned himself. One day, a friend and I went out to Mr. Hotel, and my friend has been working in the theater since childhood. So he gave the heat. Animators have a separate respect. Pineapple, Olya, etc.)
It all started with the arrival
If you want a room, pay 15 bucks per person. Arriving at 06:00 in the morning, we were given a room for money and given water only at 15:00 comments from the staff - they clean there
You know, it's the dirtiest thing I've ever seen! Toilet paper is a luxury because it is used to make sausage. If you want a towel, they'll bring it to you with someone else's blood and foundation.
The food is all inclusive, but apart from cabbage and salads in the form of slop porridge (which was not eaten yesterday) there is nothing.
Pasta, rice and cucumbers and bread - everything that was edible.
On the beach, if you refuse the waiter and say you don't want a cocktail, he can throw me at you to fight. And in the evening, if you want to drink alcohol without cigarette butts, pay 10 bucks for the service.
That's not all!!! The most terrible thing began at the moment of eviction, we sit and wait for our suitcases to be taken away. They don't pick them up - we take them to the reception - pay 30 bucks for a late check-out. Otherwise, they won't give you the documents.
We refused to pay, they tried to take our suitcases away. I had to pay.
It's hell, they've ruined everything that could be ruined. No red sea and reefs saved the impression of a vacation.
If you want a comfortable stay, never come here.
Mosquitoes are flowers compared to rudeness.
The staff who work here are just mentally ill people.
Great hotel, huge, fed to the slaughter. The choice of food is always good. Animation, like everywhere else in Egypt, is medium-sized and monotonous. I advise you to visit all three a la carte restaurants. They also cook a little different at the beach. 95% are foreigners. I advise you to go to the Ibiza beach disco. See the rest for yourself. I also advise you not to sail far from the pier, especially the one on the right. There are double currents, because of which, no matter how you swim, you are in place. I saved two aunts, I almost drowned myself. I had to swim to the pier of another hotel, return through the desert barefoot on split sand and asphalt at + 42 degrees.