Overall a good place, but with a taste of zero. The renovation is outdated and some saunas are tired. But on the other hand, there are many of them on the territory, there are plenty to choose from. The complex is located very far from the city, it is difficult to call a taxi back
Favorite place, only restaurants. We usually have dinner at the Alpine
restaurant, which is the most seasoned. Plus service on the levels. There used to be three restaurants now. The prices are reasonable for such high dishes
There are a lot of baths, swimming pools, recently there have been a lot of people with children, there's just nowhere to fall. Probably because of the large number of people, cleanliness began to suffer. The baths do not all work often. Or they don't warm up well. The cafe is very expensive, although the quality of the food is average. The boxes for storing valuables are broken. The locks in the toilets are also broken. In general, it's not what it used to be.
Not bad. It's probably good for Kazakhstan. If you are used to the Moscow service, there are disadvantages.
For example, there is no map of the territory. It is not clear where to go, where is the bathhouse, where is the food - all by the poke method. There are always not enough bathrobes and towels. There is no place to relax under the roof, where you can soak up in a sunbed between the baths, read a book, cool down and not get out on the street. I saw a couple of sunbeds near the indoor pool somewhere, but there are catastrophically few of them. There is still not enough Jacuzzi - there is a hot tub, but nothing is bubbling.
And my favorite is entering the hammam (high humidity, low temperature) only barefoot. Hello, fungus!
Overall, I liked it, despite the disadvantages
Not all pools are clean. Some of them have something floating in them. The baths will go, but people go out and in a lot - the heat goes away. The hotel will go, but the rooms are cool. The rooms are a little tired for the money. The only disadvantage is that it is cold to walk in winter in a bathrobe from the room to the saunas, well, the difficulty in eating - in those restaurants that are, the dishes are either too exotic or the prices are inflated at times.
A great place for a family vacation and just have a good time, celebrate a birthday. Delicious, varied cuisine. The prices are pleasantly surprising. Medium.
Special respect to the new bath attendant (the third one for my visits to tau spa) The Scandinavian bathhouse. Super! Thank you so much, I warmed up so cool. We've never warmed up so well in our lives. After such a bath, my friend and I felt that it became easy to breathe. It's as if the lungs were born again. A well-spent vacation. Now we don't even want to go to the sea, we only go to tau spa.
Yes, the atmosphere of the restaurant with aquariums is very pleasant. It's like having lunch in a sea castle.
-1 * for repairs. The eastern and Alpine baths are closed. And the waiters leave much to be desired. Fried Lagman came with a lot of vinegar, of course it's not a problem, but it's still not pleasant. (Small change)
We got a huge relaxation from visiting the tau spa.Top-level service, cleanliness, a huge number of cool baths and swimming pools.The only thing is an expensive restaurant, the quality does not match the price, the cuisine is tasteless.
The Tau spa was blown away. The quality of services provided has dropped significantly. It makes no sense to list all the disadvantages. It's just that if you compare how it was a few years ago and now, there is a huge difference. And it's not even about wear and tear, but about attitude.
In principle, it's a good place to relax and steam, but it's too expensive - the standard room starts from 50k, which I think is a bit overpriced. Plus, usually not all baths and pools are available.
It's a great place to relax, I liked everything. Clean, the staff is polite. The only trouble was that not all the showers were working and I had to wait in line for a working shower
We were in the complex with my family in July, I liked it, the pools smell strongly of chlorine, well, that's understandable, people are different, and hygiene is the same. I also liked the sauna with a steam room, but it was very cool, after the law on food came out, you can go in with food. In general, we had a good time, but in winter it is certainly a different vacation, and if you get there when it snows, it's a separate fairy tale
A great place to relax. My family and I enjoyed our vacation. The water is warm, you get into the water and you don't want to come out. I recommend it to everyone.
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LIGHTCRAFT Production Studio
Level 5 Local Expert
January 25
A great place for a family vacation in winter! Rooms with fireplaces, warm water in subzero weather. The chic restaurant "Gorny". One of our favorite places is a 40-minute drive from the city. Mountain air is an additional plus! I recommend.
The pools are not bad, the bath complex does not match the description at the entrance: where herbs and essential oils should be - ordinary dry steam, steam supply is not every 15 minutes in those places where it is indicated, but in general it is not bad.
As for the kitchen, it's a complete failure. They were culturally seated at a table, handed the menu and forgot, just forgot and scored, waved their hand, attracted attention, completely ignored by the waiters. I am extremely disappointed, this moment ruined the whole impression of the holiday. I think managers should pay attention to this, waiting for a waiter for more than 20 minutes is detrimental to such a popular and attractive place.
Hello everyone !
In order , everything is very bad , starting from the cost of 12,000 tenge per person .
The horror of all surpassed .
There are two ladies at the entrance through the turnstile , probably the controllers are sitting in the phones and burping , yes yes . Why are you there at all ?
Further , in the locker rooms there are no hangers in the lockers , in most .
In a cafe , the floors are dirty , reusable plastic glasses are served under the Coca - Cola drink .
It will be paid only through a transfer , the receipt is not provided . The QR code doesn 't work .
The Russian bath is closed because there are few guests .
Of the good news , only the Scandinavian bath and the steam room Rustam .
On the upper platform between the glass buildings , the waiters , probably from the fact that there are few guests , a lot of free time , kick the ball . In general , I am very surprised how the SPA center has fallen , in terms of service , cleanliness . And the prices are generally a separate story .
Yes , there is no Pavement , everything has withered .
Conclusion, I do not recommend visiting this family recreation center.
The date of the visit is September 25, 2023 from 17.30 to 22.00.
It's a very atmospheric place, I recommend it. There are several pools, jacuzzis with different water temperatures. And also very cool baths: Russian, Alpine, Japanese, Oriental, etc. And also on the territory, you can eat, drink and have a good rest. I really liked it, I recommend it!!! 😉
The location is in a mountainous area. Heated pools. A large number of baths to choose from. Perhaps that's all the advantages. The food in the cafe is expensive and not tasty. The toilets in the changing rooms are just terrible. People are always like on parade or in an anthill. I got there a couple of times in the evening in winter and it's still crowded.
There are too many people in the summer heat.. Literally not crowded. It is necessary to limit the entrance. Small pools and fonts are teeming with vacationers and are not very clean. There are not enough sun beds in the shade. Instead of relaxing in nature, you get an uncomfortable rest in the crowd and bustle for decent money.
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Т
Татьяна Савельева
Level 5 Local Expert
May 28
This is a place to relax, socialize and spend time. Maybe sunbathing or swimming with children. If you want to steam specifically, it is better to choose another bathhouse, which, by the way. There are many in Almaty. The pools are not very clean, 2 steam rooms did not work. Perhaps the repair work is not yet in season.but in general, it's beautiful around and at least once-but it's worth visiting.
Great view of the mountains. A large, beautiful territory. Almost everything needs to be updated, it is clear that they save on everything. The steam with ice in the Scandinavian steam room is gorgeous))
Well, what can I say, tau spa is finishing off the last resources... It feels like the last juices are being squeezed out of the complex, without investing anything. Until recently, the waiters accepted payment by transfer to Caspi! What checks, I beg you. The price tag for everything is stupidly *2 from city prices.
Beer "Barskoe" is not even beer, it is a spoiled product that turned sour yesterday.
The Russian bathhouse has been under repair for six months.
In short, it's better to go to Timothy.
A wonderful place to relax and unwind🔥🔥🔥
There are a lot of baths nearby!
The water in the pools (there are a lot of them, of different depths, the water is clear and warm) is heated.
Polite staff!
The beauty is indescribable🎄🔥🎄🔥🎄
We bought a passage to the VIP area, but 6um said that there are a lot of people there and you can't go in yet. In fact, there were only 5 people there and we could go straight to the VIP. They also steal all the time. On our last visit, our slippers and bathrobe were stolen. There was also an incident with phone theft.
If you want to get a negative impression of your vacation, then this is exactly this place!!!
Starting from an incompetent administration that cannot bill correctly, making mistakes in the terms of stay, full name, prescribing incomprehensible people in the bill, and to correct mistakes you need to remind the reception every morning and evening. And they broke the record of all records - it took 4 days, with a room stock of up to a maximum of 70 rooms for the entire hotel.
And in the sequel, you will get a super room in which disposable cutlery and these are only teaspoons, no refrigerator, decorative hood, cold coil, obsolete furniture, and the most interesting thing IS TO TAKE a SHOWER - THIS IS a QUEST, it is not possible to adjust the water, it instantly goes from icy to boiling water, you talk about it, yes We'll decide and we haven't done anything in four days.
And all this pleasure for only 50,000 tenge per day as of June 2023.
A good vacation near the city, in the mountains. The atmosphere is a bit old, but there are a lot of young people and excellent baths. The hottest Scandinavian, another cool Russian. I recommend it!
We did not like the treatment of the administrators, the rooms are not comfortable. The administrators are very rude. The rooms are not cleaned during the day. We went out in the morning and returned in the evening, horrified by what we saw. The administrators went to complain, instead of apologizing, they pointed out to us that we should have reported the cleaning of the room and left the keys, although they themselves said that we should take the keys when leaving so that taxi drivers could stop by (without a key there is a paid check-in). Okay, they didn't even take the dishes after breakfast. The administration said that the restaurant is responsible for the dishes. We turned to the administrator of the restaurant "Gorny", the restaurant administrator also began to be outraged that we had to inform them. In the end, no one apologized. In complete disappointment, on the second day after breakfast we moved out, with two more small children, and rented a hotel in the city center. It is twice cheaper and more comfortable. For such prices, service, maintenance and handling 0% is not worth it at all. And by the way, the restaurant's food is not delicious either. Breakfast is the same thing .
The houses are cozy. The administration saves on small things, does not even change disposable slippers if you stay for a couple of days... The pools and baths are excellent. Restaurants are expensive. I recommend it for recreation.
They forced me to buy swimming trunks, because you see, my husband's swimming trunks do not fit their standard!Okay, I bought it!But is 5.5K swimming trunks OK?!It gets worse and worse every year!
A large selection of saunas and baths, many pools with different temperatures. Gazebos and sun beds in the beautiful bosom of nature. Delicious food and drinks
I really liked it, the only thing is to come to the opening when there are fewer people. The water really has medicinal properties, it even tastes sour. We were in March,
The pools are clean, and so are the changing rooms. With the new drawers, they made it very convenient! The only thing I didn't like was the kitchen. The salads are not very good and the khachapuri was brought completely raw. If there was a good cafe and not such fabulous prices, they would come more often, otherwise they would have given 5500 for a can of lace
I haven't been for a very long time, it turns out in vain that everything is still cozy and cool, reasonable prices for the kitchen, and there are not very many people, even on Saturday