I am writing a review not about the hotel, but about the restaurant located on the 30th floor. It was a Turkish night and ready meals were provided for an entrance fee. The service is excellent, but I didn't like the food. Just because of the view from the 30th floor, you can go there 1 time.
There's nothing to say. The place is super, everything is super service at the highest level, without exaggeration. The staff is responsive and not arrogant. They are equally delicate with guests of any level.
What about parking meters in the parking lot? What kind of collective farm is in 2023? No one has been carrying paper money and coins for a long time. Hang up the kuar, or at least a card reader. I searched for 15 minutes to get out of the parking lot.
We came to Almaty to celebrate our daughter's birthday, and of course we chose your hotel. Friendly staff, wonderful breakfast, congratulations from the hotel, everything was great!
Thank you so much for a wonderful weekend!
The view from the window is gorgeous! Everything is clean, and what a kitchen!!!! Awesome Chef Turk! A compliment was brought from him, yummy! In general, everything is at the highest level!
I lived on a business trip for several months. Everything is at the highest level - cleanliness and order, very polite staff, amazing breakfasts and views from the rooms.
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Наталья Романова
Level 16 Local Expert
October 25, 2022
Great place, very helpful staff! Rumservice works great, the cuisine is very tasty!
In the evening, the bartender asked me to wait 10-15 minutes to order a glass of wine, because there are a lot of customers. This is the first time I've heard this. Of course he left right away.
A great hotel, but on the last day they were not allowed to enter their own restaurant in the hotel's slippers. You can understand, but the mood was spoiled on the last day.
It corresponds to the level of the Ritz - everything is very good: kitchen, lounge, staff, rooms, but it is much more expensive than the Ritz in Astana.
Occasionally there are very noisy companies that interfere with sleep.
there is no point in writing about the hotel. the level is the highest. But the most exciting thing is the view from the 30th floor, for this you can only settle there.
I am writing specifically about the banquet hall. The prices are cosmic. And it would be possible to agree to them, given the brand , if the hall itself was in excellent condition.
It feels like he's already 20 years old.
Great hotel, nice restaurant upstairs. A suitable place for organizing serious conferences
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Oleg Sh
Level 17 Local Expert
January 5, 2023
The service is terrible. Used sponges for milking shoes and a tea drink in the room. The concierges are not competent and sell terrible restaurants where they cheat customers. It is better not to visit the hotel's restaurants even for breakfast. This is the worst ritz carlton in the world