We stopped for a snack, and at the checkout, I'm sorry, it feels like you're talking to a bag of potatoes. Not a smile, not a polite word. And the appearance, unfortunately, supports this impression. In general, there was no desire to return.
We were with a young man. We ordered ramen with pork .Of course, we are not gourmets, but we have never eaten worse than ramen.Pasta is tasteless from the word in general , the broth is fatty and also not salty .It was impossible to eat .According to her husband, "the broth is like a heated jelly."There is no foot in takini anymore.
Ordered for the first time in this delivery. The set was chosen "about luboff".All the rolls are stuck together, torn salmon in Philadelphia, rice is not boiled in places.The taste and appearance of all the rolls disappointed.
The delivery arrived on time, there are no questions here
Sorry, we didn't understand this place from the word at all. I would say that in Minsk, in general, it is difficult to find Asian cuisine, but this place is quite dubious.
To begin with, the service guys were not happy with us at all, they were overwhelmed with work on delivery and generally ignored us at first, but then accepted the order with a wait of 50 minutes.
Of all the dishes ordered, there was more or less tom yam. Poke is not poke at all, dry, without sauce and with wilted greens.
I wouldn't visit it a second time.
We ordered sushi on 04.01, the sushi is tasteless, very small, there is little filling, there is a lot of rice. The picture on the website does not match reality. Delivery is 1.30 hours, we were 30 minutes late, and as a result, we waited 2 hours.
Good time of day. The rolls turned out to be too drenched in sauce. Accordingly, the rolls fell apart when my companion and I took them with chopsticks. The price does not match the taste qualities.
We arranged delivery for 6 people with different sets
1. Promised a delivery time of 1.5 hours. They were brought in more than 2 hours, but they did not warn about it
2. We tried to clarify the status of the order twice, to which it was said that our call would be forwarded to the administrator and the courier would contact us. In both cases, this was not the case
3. The set was brought incomplete, one person was left without food
4. The same sets differed in the number of ingredients
5. The salad was put together with hot noodles, how can you put a hot and cold dish in one container without a separator?
6. In none of the cases has any attempt been made to solve the problem at any stage
An extremely negative experience, we will definitely not order more
On weekdays, we always take hot dishes for a lunch break according to the promotion — ramen is simply incomparable!
Yesterday we took sushi with us for a taste, we really liked it. The staff is always polite and friendly. I recommend it!
Unfortunately, the systematic delays in product delivery and timing shifts are very disappointing, especially when you have limited lunch time and the order is made in advance.
I've heard a lot of good reviews about this delivery and decided to order it to try. I have not yet met worse than these sushi, the appearance is simply terrible, half of the declared filling is not at all, there is one cheese inside, there is practically no fish, the rolls are not the same size. I'm generally silent about the Bonito roll, a pinch of tuna shavings. As you can see in the picture, there should be a roll with teriyaki sauce on top in the top row, there is no roll that looks like it in the set that came to me. It feels like these rolls were bought at the nearest supermarket for pennies and brought to me for an overprice. Although, even the rolls from the supermarket look better and there are more fillings in them. I will not order here anymore
The first time we ordered sushi here, we were led to advertise "Roll as a gift" when ordering from a certain amount. through the mobile app. We specially downloaded the application for this, logged in and ordered a set. They took the order in a tied package, but at home they found that there was no bonus. The call center replied to our request that we ordered through the website, not through the application. It turns out that advertising is just a lure and it is easier to make the client wrong than to fulfill the terms of the offer.
I really like many positions, but the quality every other time is unclear for what reasons, but as for delivery, this is a separate topic, waiting for delivery for 2-3 hours is too much
The courteous staff won my heart 💔 everything was delicious , we will definitely come back to you again
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Anastasia🧚
Level 3 Local Expert
March 28
It's a cozy place, the service is top notch and the prices don't bite! The rolls are delicious, satisfying, and we were satisfied👍 We will definitely visit the restaurant again and order home delivery.
It's just great! We ate delicious food and were completely delighted, we will definitely order more)))
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Show business's response
ААА
Level 6 Local Expert
January 24
Terrible service, the girl at the checkout didn't even say hello when we came in. They talked to us like they were going to spit in our face in a couple of minutes, sorry.
The manager himself was yelling in the kitchen when there were guests in the establishment. Unacceptable.
Waiting for a latte is 5 minutes, are you kidding me?) You won't find such a waiting time in any normal establishment, especially when they make this coffee from a vending machine.
Besides, they also forgot about our coffee)
The food is tasteless. Pork broth ramen, it's not written anywhere on the menu. Apparently, this institution just needs to run into Muslims at least once, you know what will happen next)
The rolls themselves are made with overcooked rice.
In general, it's a good place, but apparently the locals themselves are used to eating their own food)
It's not the first time I've ordered sushi. I really like it! The rolls melt in your mouth, the fish do not regret, there is a lot of cheese and the rice is not dry! We are very satisfied with the establishment)
Some of the best in Minsk in their category. Sushi is delicious and satisfying. the rest of the dishes are beyond praise. And all for an adequate price tag.
Once there was a nuance with the order, but the administration responded promptly, called, apologized, very polite. Bonus points were given as compensation. Thank you so much for the service!
We have not visited the institution and are in no particular hurry after using the delivery. 2 of 5. I will not describe it, it is abstract.
They get confused in the orders.
The order was a set of 24 pcs + 4 pcs. gift as the first order. All this is so tiny that at first we thought that a book with napkins and chopsticks had been brought to us. The rolls are small, there is nothing to eat.
Soy sauce and wasabi were not even thought of.
Thank you.
This is some kind of tin! The ramen looks like student soup from what was left over from yesterday's party. One thick piece of beef is a reminder of a rich and well-fed life. It is impossible to use this word from the word at all. Even the dog turned away and ran away from the kitchen, the neighbors started crying and knocking on the wall from the smell, and the wife filed for divorce. I am attaching a photo
We order noodles here periodically. They are almost always delivered on time, it happens that orders are confused, but uncritically. There were no complaints about the quality of the food, everything was delicious.
It 's worth a try 👍
The most disgusting place in the city. The order was waited for almost 30 minutes. A woman was cooking, and at the same time she put food in her mouth. The food was brought of disgusting quality, everything was bland, rice and noodles seemed to be a week old. Soy sauce and wasabi were not added to the set. They cook without hats, dirty bandanas on their heads, a man came out to cook with an untidy beard, which should not be at all. The rolls are disgusting, stale.
Delicious rolls, a large selection of sets. Reasonable prices. Of the minuses, for some reason there were no cucumber rolls, although what could be simpler?)) the smell from the kitchen goes to the main hall, probably the extractor hood can not cope. In general, it's not bad, but there is something to work on.
This is some kind of nightmare, I can't say it any other way. We ordered mostly rolls there, and it used to be really delicious, now it's some kind of horror, not only that the taste was specifically spoiled, but also the appearance is just terrible (1 photo is how it should be, 2 photos are what they bring you as a result), and delivery is constantly delayed. And this is not the first time, about a year ago we made an order from them, and even then we brought something that was very different from what was stated, but it was still more or less, but now it's just trash. We decided to give them another chance, but it was all in vain. I do not recommend ordering here.
the delivery is disgusting, it does not arrive on time, they say one thing, then "oh, I got it mixed up", they cancel, then another manager, "the previous one misunderstood."..It's impossible to get through.
0/10
The worst service delivery, I called the call center after being late, the manager said that the administrator would contact me to solve the problem. After that, the courier calls back and says that he is late, after he was already late. I told him that I was waiting for the administrator to call to solve this problem, to which I heard from him: "then I won't take your order, but I'll take the next one." I re-dialed the call center, after which the receptionist contacted me, clarified everything, but the most interesting thing is that she did not offer me a solution to the problem but asked me what do you want? Excellent work of the complaint handling administrator) Please pay attention to your recruitment managers so that they select employees more carefully, now your service is at zero and there is no minimal desire to order delivery from you. Pay attention also to the speech of the administrator, I do not understand slang
The staff is absolutely not friendly. We ordered a belt. The broth is very greasy, the pasta is boiled, The order is small, and it took sooooo long to prepare
A strange trend: for some reason, the size of the rolls is decreasing everywhere, this place is no exception. There are no questions about the taste and freshness, thank you.
My husband and I would like to thank the shift that worked on March 22 and prepared our order so quickly. Everything is not only fast, but also very tasty. We're so full. Now you are our favorite point :)
P.S. It will be great if the guys get a bonus :)
Sincerely, Arthur and Olga
Tokini is probably on a joke) I usually always order Godzilla, but there are no baked rolls, I decided to order Tokini, the delivery was on time, the courier is polite, but the quality of the rolls is a nightmare.. There is very little breading in the baked ones, but most of all I was struck by the Louisiana rolls, they fell apart just instantly, it was impossible to take them, much less dip them in the sauce , all the ingredients remained in the sauce, the taste is VERY AVERAGE. I have something to compare it with. Tokini pay more attention to advertising, rather than the quality of food, which is very sad. I don't understand at all what it is for this money, the prices are average, not low.
A pleasant price, it's a pity I didn't taste it. I ordered udon with chicken in curry sauce, there is not a word on the website about the sharpness of this dish. I never took it in other establishments, it was very minimal, except that. I could barely eat it here, my whole mouth is on fire, why is there no mark? If I knew it was so spicy, I would never have ordered it.
Tokiny has been in my top in Minsk for a long time. A huge selection of sets and hotties at an adequate price. The best value for money, in my opinion. Sometimes there is a long delivery time on weekends, but we are ready to wait for them forever because we have not found a better dryer.
The sushi is very loosely twisted. All snails. There is more than 50% rice in the composition, and it crunched in places. They didn't even cut their tails in Philadelphia.
I ordered sushi for pickup, and everything went smoothly. They issued it quickly, and I was able to pick it up in 20 minutes. The sushi is fresh, packed neatly, and the portions are generous. The staff is friendly, they immediately suggested where the order is. A great option if you don't want to wait for delivery!
I took it a couple of times, there was nothing (1 type of sushi) I decided to try a set, and then everything was revealed))
The raw materials are not of the first freshness, I do not recommend it.
Everything is great. From Monday to Wednesday, there are promotions for 2 hot dishes at the price of 1. Until 16.00, there is a discount on lunch lunches. I've already tried all the menus. I'm looking forward to new products. Everything is delicious.