Cleaned rooms, good location near the financial center, shopping center and metro station. This is not a beach hotel , so be ready to use a taxi (15 min) if you want to go to the best beach. Big choices of food on breakfast and good food on restaurant and pub in the hotel. So, I would recommend to stay there if you don’t plan to go to the beach holiday there.
The main advantage is the location. 100 meters from the metro. To the Museum of the Future and Dubai Mall, if desired, on foot. There are many supermarkets, fast food restaurants nearby. The room is small. For Dubai, who has lived, there is carpet on the floor. Shampoo, soap -there is no deposit. Breakfast, always a small queue. Choice - you won't stay hungry, tasty, varied? Probably not, rather than yes. Again, from the experience of the UAE, not the best breakfast. The pool must be walked 100 meters to the parking lot in the next building, go up to the sixth floor. It is small, cool, there is enough space in the water, on the sun beds, well, it will wait. The beach is the saddest. They take you to a public beach, but there is no shade there, sun beds, of course, are paid. There are three buses a day. The time is not the most convenient, it's a quest to get into the first one. The second one is in the very
The heat, the third at 16 back only by yourself, taxi. About 50 dirhams , well, not on a budget.
We were in September 2024. For the first time. I was with my son and a married couple. First of all, I admired the service! So clean, tidy, help from the reception is always easy! Breakfast/ dinner - everything is very decent: there is everything in abundance. There is a club on the ground floor where you can smoke, have alcohol, and very interesting performances by vocal artists - it's not boring at all! By location, there are two pharmacies, two mini supermarkets, a liquor store, and a CFS nearby. A taxi always stands near the entrance, if you need a taxi, it is always nearby. There is a beautiful Russian-speaking girl Hatista at the reception, she helps 100%, with any problems. But there are no problems, rather with advice. The pool is small but perfectly clean! Two rescuers are standing, not moving away from the water at all. You can't take sun beds, everything is fair)And there is a transfer to the beach! Towels are provided for the beach and the pool. Everything is so convenient that you want to rest longer than you have a ticket). The location is great! 100 meters away - to Dubai Mall- 1 station, to Emirates Mall- 7, everything is very convenient! My rating: 5+! Thank you to the Hotel for a wonderful stay! Bravo!
I would like to thank the hotel staff. They're such hard workers - they spend their days cleaning and washing things.
It's so nice to be back in clean rooms. The hotel administrators are very polite - it's always nice to contact them for any request, many thanks to Shohista and there was an Uzbek guy there, I forgot the name, I'm glad I chose this hotel, the hotel is located in the very center of Dubai, there are restaurants within walking distance, one stop to Burj Khalifa, the Museum of the Future, Sky views Dubai, you leave the Financial center metro station from the hotel, special thanks to Elena (tour agent) this year my vacation was a success, and there we found a guide, a guy from Kyrgyzstan, Ulan, also respected him, thank you, and we met one charming girl, Aidan, our compatriot, a professional in her field (works as an administrator at the Teatro restaurant), I advise you to visit this wonderful hotel, we were satisfied.
Excellent comfortable clean hotel, rooms, staff. It's great for a tourist holiday. Near all the sights, metro. The food is good. Small queues for breakfast at 9-10 o'clock, but it's everywhere) We took more dinners.
Food: always vegetables (fresh, steamed), a couple of fruits, flour products, bread, different types of rice (including steamed). Meat, fish, seafood. The cook prepares pasta for dinners, different egg dishes + waffles for breakfast.
The hotel is located next to the metro, nearby there is free water from the apparatus on the street, two houses away there is a wine and vodka store, and the hotel itself is cozy. The food is delicious and varied, any alcohol during lunch and dinner. We had a number marked +.The pool is cooled, there is a free bus to the sea, beach towels are given out in a bag. The cleaning is good, there are all sets of towels and soap accessories in the bathroom, but there are no toothbrushes and paste. Water, tea, coffee are all replenished. There is an ironing board and an iron. I really liked the hotel. Within walking distance of the Museum of the Future, Burj Khalifa, Dubai Mall.
Our stay in Dubai began with an introduction to the Towers Rotana Hotel. The hotel is located near the metro, which is very convenient for independent movement around the city, and there are also many cafes, supermarkets and a currency exchange office nearby. The hotel has 30 floors, the rooms are spacious, daily cleaning is carried out. The reception is staffed by friendly, friendly staff who solve issues very quickly. I would especially like to mention the Russian- speaking administrator of the Chess Player . The food is varied, with a wide range of dishes. The dishes are cooked deliciously for every taste, European and with elements of national cuisine. Special thanks to the employees who were responsible for the meals. Free transfer to the beach, towels. The beach is located on the Persian Gulf, clear water, white sand 15 minutes from the hotel. The hotel staff meets and escorts you to your rooms, helping you with luggage delivery. The work of all the hotel staff is coordinated. The hotel is lovely. If you are planning a trip, I strongly recommend staying at this hotel.
I chose this hotel based on the reviews, thanks to everyone who wrote them. We went in early December,
the hotel and the rest are amazing. The weather is perfect-+28, very warm, but not hot, the water temperature is a little refreshing, but not cold, super! I want to share the information that I lacked. Tourist tax- for 7 nights is paid upon arrival, it came out a little less than 3000 rubles, 15 dirhams per night from the room. Children under 12 years old live free of charge with their parents, the child was provided with an extra bed for free, the bed is full, very comfortable. The double bed is also super, huge in size. The room is spacious, cleaning is done every day, the view is amazing with a couch by the window. The pool is pleasant, on the roof of the neighboring building. The transfer takes you to a nice big beach, there were no queues with us, everyone fit. 4 bottles of water, tea, and coffee are placed in the room every day. The food is delicious and varied enough, we had breakfast and dinner plus unlimited drinks, drinks are poured by waiters, tables are served. There are cafes with small terraces along the road in both directions-delicious and not expensive! A hamburger with potatoes starts from 200 rubles, a serving of rice or pasta with meat costs 600 rubles, and only the two of us managed one serving.
There were Russian speakers at the reception, but not every day.
Excursions- to Abu Dhabi for the whole day- 110 $ per person, in Dubai- Arab Venice, Dubai mall, Burj Khalifa - around 80 $, safari park - about 70 $ per person.
I recommend the hotel, we did not find any disadvantages
It is very good for a 4* hotel. The breakfasts were monotonous, of course, but we never stayed hungry. there is a private pool, but it is small enough for such a hotel. The location is very convenient - directly on the Sheikh Zayed highway, near the metro station - the Financial Center, as well as the Museum of the Future. Dubai Mall and Burj Khalifa are just one metro stop away. There are grocery stores and pharmacies nearby. Friendly staff, there is a Russian speaker, Upon check-in the room was with a view of the neighboring hotel, then it was changed with a view of the highway! There is a scheduled transfer to Kite Beach, towels are provided in a bag. Panoramic windows in the room where you can lie and watch.
The hotel justifies its 4 stars. The staff is friendly and attentive, the room is cleaned, linen and towels are changed daily, the interior is well thought out, very clean. The food is varied, the products are fresh, for every taste. The main advantage is that the hotel is located in the center, the metro is within walking distance. Individual approach to the residents. I definitely recommend it!!!!
The service is super, the staff is excellent, the location of the hotel in the city center, everything is within walking distance, metro, cafes, retail outlets, attractions. The food, variety is good and delicious 😋 The room is excellent, spacious, clean, everything for living is available, cleaning is daily, towels are changed every day. I want to come back again and again
The hotel is nice, clean, but the rooms are tired, but very clean. The food is very varied and delicious, there are additional restaurants. Free shuttle service to the beach, towels, water, which is very important at this temperature outside. Conclusion: if you come to relax and move around the emirate and excursions, then you will definitely like this hotel, despite the fact that there is only a Russian-speaking administrator in one of the 3 shifts, although it was always possible to solve everything without him, all the staff there is very friendly and always tries to help solve your questions, but if you have come to assess the quality of repairs, or lack thereof, and plan to hang around the room and look for various joints, then, of course, you will find them, then this is definitely not your option.
Excellent location, near the metro, 1 stop to Dubai Mall, within walking distance of the Museum of the future, supermarkets, pharmacies, currency exchange. Friendly staff, there is a Russian-speaking girl at the reception. He will help with all questions. A birthday cake was brought, it was very nice 😍
Our room was a window sitt. Beautiful view of the sea and the highway. The only thing to keep in mind is that the windows are dirty. There won't be a perfect view)
The room itself is clean, but the design is a bit outdated.
Nutrition nuance: there is a long queue for breakfast, but they are seated quite quickly. The choice of food at breakfast is not very large, but everything is delicious.
I didn't really like the buffet at dinner, the dishes are spicy, there is practically nothing to choose from (
We went to restaurants on the menu - we liked everything very much!
The pool is located in an adjacent building, there used to be an indoor walkway. Now it is closed and the passage to the pool is only across the street, through the kitchen unloading area. It didn't bother us, but it doesn't look good....
The pool itself is not very large, but there was enough space for everyone, there was no crowd. The only thing was that there were not always free sunbeds.
In the whole hotel - price / quality!
I really liked the hotel for its location and excellent staff. We liked the breakfasts, and both adults and children had everything they needed. Check-in ahead of time and room release later than 12.00 was allowed. Thanks for the help to Shohista and Mukhamed. The shuttle was on schedule. There was plenty of room for everyone in December. There is a swimming pool and a hammam next to the hotel. Absolutely no problem hotel for us. We'll come again.
They were at the end of October 2024. The weather is gorgeous, the water in the bay is 32gr.The hotel is very clean, the room had a TV, refrigerator, iron and ironing board, hair dryer, kettle, safe. There are no balconies, the Windows faced the Sheikh Zayed highway, a very beautiful view.. Within walking distance of Burj Khalifa and Dubai Mall, 5 minutes to the metro, several supermarkets nearby. We settled in quickly, special thanks to the girls from the reception. The pool is small and clean, two rescuers constantly take a water sample and monitor the order. Towels are provided in the pool and on the beach. The food is good, but there is no choice of the first course, the soup is of the same type. There is a problem with the transfer to the beach! There are not enough seats on the bus for everyone, people swear, jostle to take seats, which is not very pleasant, one can say very unpleasant. Also, the transfer schedule is not convenient. In the morning you can still go to the beach, but by lunch they will return only at 14.30. At lunchtime, it's already unbearably hot on the beach, and there's nothing to leave on. This is the only negative
I had a rest with the children in August, I really liked the hotel, the service, the food at the proper level. The reception was very helpful with the transfer of the Shokhist, Abdullah gave them special respect.Very polite, friendly people.The location is cool, everything is nearby, even within walking distance. The hotel is located on the most central street of Dubai.I really liked everything, Thanks to the hotel for the service!
A great place, food is a cannon, service for 5 everywhere, everything is nearby, metro 3 minutes, Burj Khalifa 30 minutes on foot. Nearby cafes, KFS, supermarkets, pharmacies! The pool is clean, the sun beds are soft, the towels are new. In short, I advise you, a 9-year-old child is delighted!
Great hotel. The linen was changed every day. A small queue at the restaurant. The food is good. There is a transfer to the beach. The location is very convenient, you can walk around the city, near the metro. There is a small pool, towels are provided. Attentive staff
We stayed at the hotel with a family of 4 people. The hotel is located in an ideal location: near the metro, currency exchange, supermarket, many cafes, museum of the future. The view from the window is simply gorgeous.
The rooms are clean, spacious, there is a refrigerator, but it is not very comfortable-it is small and does not freeze well enough. There is an iron, TV, kettle,hairdryer, etc. The cleaning was perfect every day. Of the minuses, there was no washing machine, and washing clothes cost from 7 euros.
The elevators were working properly and quickly. A separate plus for a great breakfast, where you could find everything possible and impossible, for every taste, you definitely won't stay hungry.
Across the passage in another building there is a small but cozy swimming pool , sun beds, towels, shower, free of charge. The pool offers fabulous views of the city. The staff is very polite, upon arrival we were complimented in the form of a huge dish with fruits and sweets, the children had birthdays, cakes were brought to the room, very nice. I liked literally everything, I would like to return to this place once again.
A good 4* hotel, varied breakfasts, we took a room with a windowsill bed, the view is gorgeous.
The metro station is a 5-minute walk away. There are supermarkets nearby.
The pool is in the next building, it's a bit inconvenient.
The staff is helpful. Cleaning is thorough , daily
I recommend
A wonderful hotel! 😍 Were in the middle of November 2024. The cleanest room, snow-white bed linen, towels and bathrobes👌The staff is friendly and good-natured, always helped and prompted. The attitude towards the guests is just great! And what kind of food is there, mmm🤤 We definitely brought +5 kilos from vacation😁
What a great hotel! Food, service, everything is perfect, the location is very good, clean, the pool has a great view. The rooms are spacious, you can sleep on the windowsill and watch the Dubai night. I am happy that I visited this hotel 🤍
The staff was friendly, there was a person who knew Russian. It is located near the Financial Center metro station. The next one is Burj Khalifa, but you can also walk. The main type of food is a buffet, but there is also a restaurant to order, the food was delicious, without alcoholic beverages without restrictions, alcohol is available but for an additional fee. The pool is not big but warm with a beautiful view. There is a gym, not big, but decent.
Excellent hotel, rested in September 2024. The staff - you are the best, especially the Russian-speaking guys 👍👍👍 on nutrition - the highest score, an excellent choice of everything, quickly change empty plates))))
Guys in the restaurant, thank you for changing empty cups and glasses so quickly💪💪😳
The staff here is very polite, kind and helpful. The food is excellent (buffet). The room is clean, they come in every day to clean up. Everything is clean and beautiful inside. The view from the windows is very beautiful.
We returned from this hotel on 18.11. We were in the UAE and Dubai for the first time, immediately when choosing we knew that the rest would be urban ps: preface immediately.
As for the hotel itself. It is in the city center, the metro is within walking distance, from the hotel they take you to the sea for free (we did not have queues and a huge number of people). The room is clean, cozy, the staff is great.
We took all in, were with the child only because of her and took him. If you are flying without children, you do not need an all-in, since the hotel itself does not work according to such a system, it was made purely for tourists.
Now the cons and pros:
Minuses: the food is monotonous and there is a small selection of dishes, you do not need to take everything, water is only in the room, there is no place to take it with you anymore.
Advantages: Location in the center, clean, fast, cozy
Would I go back to this hotel again? Maybe yes, but it's clean, just a hotel without food
Friendly staff, partially communicating in Russian or an online translator. Wi-Fi is available in all stores, pharmacies, and cafes. The food is a Swedish table, the choice of food is varied. The pool is always with clean water, clean towels are provided, and there is also a bar.
Nice hotel. We were at New Year's Eve with the whole family of 4 people, celebrating 2025. We arrived on the morning of 12/31/24, checked into the room at 12 o'clock. The room was provided at a higher level than it was stated in the ticket, for this special thanks to the hotel staff.
We had a two-room suite with a shared entrance between the rooms. The room is clean, cleaning every day, there is a coffee machine, iron, safe, refrigerator, kettle, hairdryer, dryer. In general, everything is for a comfortable stay.
The bathroom has all the accessories, toothbrushes are provided if you ask.
I really liked the wide window sill, from which there was a great view of the night city, a view of the highway and from the other side you can see the bay and the private sector.
The hotel has a cool rooftop pool. It's really heated, the water is warm, the view of the city from the roof is great, towels are provided by the pool, there is a bar and comfortable deck chairs.
The hotel is located on a famous highway, 2 minutes from the metro station. On one side of the hotel there is one stop to the Bursh Khalifa Tower, on the other side the Museum of the future is within walking distance. There are many grocery stores nearby, KFS, and a currency exchange office.
There was a great dinner on New Year's Eve, and the food in the restaurant is delicious. At midnight, we left the hotel to watch the fireworks from the tower, everything was visible.
But there was one thing, they didn't warn about the cat at the travel agency, and that upset me. The cost of the trip included a New Year's Eve dinner with a separate fee. But dinner is not supposed to be at midnight, but at certain intervals from 6 p.m. to 23 p.m. If you wanted to meet me at midnight, you also had to pay the hotel.
The hotel is ideally located with regard to the places to visit in Dubai. Very close within walking distance of the Museum of the Future, the metro is right there, one stop to the Dubai Mall. The rooms are large and spacious, minus - there are no balconies. The food and drinks are good. It carries a free shuttle to the beach and to the Mall, but it is always packed. We took a taxi to the beach. They take you to La Mer beach, but there the color of the water in the bay is straight green and there are cosmic price tags for renting sunbeds. It's better to go to kite beach. We were there during my husband's birthday - a present from the hotel brought a cake. There is a pub in the basement, there is a kind of all-inclusive alyakart, but the food did not go there for us and they bring everything for a long time. We were in the Emirates for the fourth time and this holiday was not a beach holiday, so the city hotel came to us. Elena Travelovna recommends this hotel in Dubai
Very good hotel, staff, service. The only thing is a very small pool on the 6th floor of another building. But this hotel is located in the area of business centers. Not for tourists, but more for business meetings. I recommend the hotel! I would go back there again.
Very convenient location next to the metro, close to many shops and restaurants, cafes with delicious food. The view from the window is very good with a view of the Sheikh Zeid highway and in the distance you can see the sea from the 29th floor.
We provided a family room, very comfortable.
The food in the hotel restaurant with a discount at the reception was cheaper than in the area. The pool is warm, there is a sauna and a steam room.
The staff is very attentive and polite.
I liked everything very much🤩
We will definitely stay at this hotel🤗
The hotel is great. The location is very convenient. The metro is a couple of minutes walk away. There is a la mer beach nearby, the hotel bus goes there. The rooms are good, the bed is very comfortable, the sound insulation is good. It takes 15-20 minutes to walk to the mall, 5 minutes by metro. The breakfasts are not very varied, but the products are all good. There is a difficulty with breakfast, due to the fact that the hotel is large and there are a lot of people during rush hours, you can get into queues. But the staff does their best to make everyone comfortable. And if you come early, you can generally enjoy the silence. At the entrance to the hotel, the clock is written when there is a queue for breakfast. At the same time, the elevator will have to wait longer. If you know and take into account these nuances, you can not face this problem at all. The staff is very responsive. The pool is small, but very cozy on its territory. There are not many sun beds, sometimes there is not enough for everyone, but there are many tables and chairs. The Museum of the Future can be reached on foot. Tickets only need to be bought in advance
We stayed at this hotel in September 2023, we really liked the hotel. Very attentive staff and convenient location (near the metro stop, the Museum of the Future, restaurants and cafes, Dubai Mall is also nearby).
The hotel has a swimming pool, located in a neighboring building. The pool is small, but in general there was enough space. Sometimes the sun beds ran out, the staff placed guests at the bar tables. There is a gym next to the pool.
The breakfasts were monotonous, but delicious, they did not stay hungry. There are always several types of meat and fish for dinner. For guests with meals of HB and above, it is possible to exchange dinner for a visit to a restaurant or pub in the same building.
I really liked the quality of room cleaning.
I will be happy to come to the hotel again.
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3
Anna Volkova
Level 19 Local Expert
September 5, 2024
The hotel exceeded all expectations in terms of staff attitude, cleanliness and amenities in the room, restaurant menus and location in the center of Dubai. Everything is fine! The rest took place! You do not need to take the adapter for the charger of gadgets: sockets are suitable without it. The room was cleaned efficiently in our absence, bed linen and towels were changed daily. Transfer to the beach 4 times a day, it is better to arrive in advance. The road is 30 minutes, it's a long way. Taxis are not cheap. But you can always swim in the pool, and the water is cool! Many thanks to the chefs of the restaurant for the delicious dishes of fish, meat, salads, side dishes and so on, I didn't get tired of it all in a week, really! The wine is ordinary, young. Heineken beer. The staff speaks a little Russian, but it's better to speak English!
Not a bad hotel. We lived in apartments, they were great, we could even see the Burj Khalifa from the window. Accordingly, the location is good, it was possible to walk quickly. One of the disadvantages is food. It's the same every day, except for some dishes. On the fifth day, we were already tired of her. We were exclusive, so we could eat at the restaurants at the hotel. The one in the hotel itself is quite good, beautiful and delicious. But at ELEVATE, which is by the pool, the service is very long and half of the dishes were tasteless. Buses go to the beach at inconvenient times, I always had to take a taxi to get some sleep. There are too many people at breakfast in the morning. The service also sometimes failed: they did not bring brushes with paste, they had to call. And they also threw out a package from Starbucks in which there were plastic, reusable glasses… As a result, they were not found, they were bought again… In general, there are pros and cons, but overall a normal hotel
Great hotel! It is located between the Museum of the Future and the Dubai Mall. The Financial Center metro station is a 2-minute walk away. very convenient! Delicious breakfasts, lunches and dinners!
The location is great for walking and taking the subway. The food at the hotel is very tasty. You can choose from a buffet or lunch and dinner at the restaurant. The service is on the level.
Great hotel! The most convenient location! Delicious food!
A free shuttle takes you to La Mer beach, it's being renovated, everything is closed, but there are a couple of food outlets across the street from McDonald's. We mostly went to kite beach and other beaches by taxi! It's more fun there!
The breakfast food is delicious, but monotonous. Dinner is normal, the theme changes every day: Mexico, China, Arabic cuisine, etc. chefs can cook!! Heineken beer is canned!
If you need some alcohol, there is a store nearby. We leave the hotel, turn left, after KFC turn left again and after 10 meters the red door.
In general, the hotel left a pleasant impression, the cleaning is excellent, the staff is all friendly! I recommend it one hundred percent. There is something to compare in this city!
The only advantage is the location. Near the metro station and within walking distance from the Museum of the future. As it is, the hotel is smoky through and through, and the smell of cigarettes and junk permeates everything. The power supply is weak. Transfer to Kite Beach. And he leaves a lot to be desired, too. I am attaching a photo. There are no sun beds. There is no infrastructure in the paid sun beds area. Toilets are dirty.
The best hotel in my life and everything is fine here.
Great city five
It was in May 2023.
Then there was a small repair of the swimming pool, but it did not interfere at all.
For this, we were taken to Saddiyat beach every half hour.
The service, the hotel, the food, everything is super, we took all meals, we are very satisfied.
There is a Michelin-starred restaurant on site. If you take ultra ol inclusive, you can get on the a la carte list.
Italian and Japanese are on the territory of my love.
The coffee is brewed by a barista.
There are many different tourists in the hotel and businessmen often stay, trainings and training are held in the hotel and nearby, you can get directly from the hotel to the mall
A great hotel, with a good location. There is a transfer to the sea. There are several good restaurants on site. Clean rooms, excellent bathroom. There is a rooftop pool with a bar.
We rested at the hotel from 24.07-31.07.2023. I liked the hotel itself, the location is very good: within walking distance of the Museum of the Future, metro (2min walk), Dubai Mall and Burj Khalifa (one metro stop or 20 min walk), also a couple of metro stops you can get to the Dubai Airport and Garden Glow Park. You can also get to other places by metro or by taxi. I took a transfer to the beach, but it was very hot, we went there a couple of times. Cafes and so on did not work on the beach during our period. There was only one small pavilion with soft drinks for $. It was very hard to be there in this heat, because there was no place to hide from the sun. The water in the sea felt like 40 + degrees, the air temperature was about 50 degrees, and the water temperature in the shower (to wash after the sea) was also at least 40-45 degrees. In general, it was not possible to cool down somewhere. The hotel has a swimming pool, cool - it was very saving. Two compartments: children's and adult. In tech. We saw that they were taking a water sample👍 Rescuers constantly monitor the children. There is a bar near the pool with drinks (alko and bezalko) and a snack at a certain time (popcorn + pizza or something similar) - for those who have All-Inclusive meals, drinks and snacks are free. We had a Family room for four people. There is 1 double bed in the room, a sofa bed + another single bed was brought to us. Everyone was very comfortable. Water was replenished every day, tea/coffee too. The room is clean, pleasant, everything worked. The food suited us quite well. I won't say that the choice is very large, but we had enough of everything. We were 2 adults and 2 children (6 and 14 years old) none of us stayed hungry. Replenished food constantly, it was even that they came to close, but there were full plates of food. The restaurant itself is not very big because of this, a queue can accumulate for entry, the staff handles this moment. They track which table has been vacated and escort new ones there. In general, we were satisfied with everything, except for the intense heat, but this does not apply to the hotel in any way.
Write if you have any questions.
Great hotel. We are resting here now. There are no complaints about the hotel at all. They clean it every day. Towels too. Water was brought on request if it was running out. My husband had a birthday, they brought a cake. Nice. Tea and coffee are always available. There is a small swimming pool. Sauna and hammam (female and male). Close location to the metro. A bus takes you to the beach 4 times a day. To the kitebeach. The breakfasts are good. It suits me. McDonald's is 7 minutes away. Kfs, Burgerking. A Lebanese restaurant.
The hotel is great for "urban" recreation: near the metro, shops, even with alcohol within walking distance, the hotel has its own swimming pool, gym. The room has everything you need from a hair dryer to an ironing board. A cot with a good hard mattress was brought to the room for my son. At the same time, there was a room with a wide windowsill, and my son was hanging out there. Room service works perfectly, water and tea were brought as much as they wanted. On the first day there was a late check-in, dinner was served at the request, which I had to eat for 2 days.
Of the minuses: transfer from the hotel to the beach, a small bus, sometimes people stand, someone even gets sick. So it's better to have a nice cooled pool on the roof of the neighboring building.
In general, I liked everything, but there are nuances. The food is delicious, but monotonous. The chicken is chopped during cooking, this forms bone fragments, which makes it impossible to eat it. In the morning and throughout the day there is a free shuttle service to the beach and back, but it is not possible to get on the bus immediately, since the number of seats is limited, and no one will order an additional bus and most likely you will only be able to get to the beach and back by taxi.
There are no complaints about anything else. The staff and service are at the highest level.