Very friendly and pleasant staff, suggested interesting places in the city and delicious cafes. A great choice of food for breakfast! The room is clean and cozy. We were very pleased with the visit)
2 stars purely for the location, the furniture in the room and the spaciousness. These are all the advantages of this hotel. For such a price tag (7500 per night we gave away!) the attitude towards the guests is ugly: there are no slippers in the room, you need to pay extra for them, well, this is a disgrace, it's just that their cleaning consists solely of changing towels, that's all. There is no refrigerator. Dim lighting. Tired repair.
The hotel is not bad, the rooms are clean, the plumbing is on the level (although not new), the beds are comfortable. there is no restaurant. There are plenty of places around where it tastes better.
The rooms are clean and spacious. The service is super. The breakfasts are delicious. The location of the hotel is the center, it couldn't be better. The price-quality ratio justifies. There is parking.
In general, it is good, but in an improved two-room room there are no slippers, a bathrobe, dishes (if there is a cupboard for dishes). The size of the TV does not correspond to the size of the room and the distance to the bed. The water in the sink and shower cabin goes badly
The location is right in the center. I ordered a room already when we were approaching Minsk, there was the last room - for the disabled, although we are not disabled, I decided to take it, it was strange of course in the toilet and shower, but for one night it is normal. The breakfast is good. The room is clean and large. Only now we arrived on Sunday evening and they promised us a baby bed, but they didn't give it to us, apparently they didn't find it, everyone is resting on Sunday.
The rooms are good
People are kind and caring
Breakfast is good.
Minus 1 star because it doesn't work very well (it was necessary to make a confcall from the room-it didn't work out)
Excellent location, private Parking, quiet location. Next to the shopping center is a Gallery with a convenience store. The room is clean, the breakfast is delicious)
The location of the hotel is excellent. We are staying here for the second time. The second time we noticed that the room cleaning was a little worse, but after contacting the reception, everything was eliminated
Good location.
The price does not match the level of the rooms - it is expensive!
The old doors with old and loud locks were the most annoying, together they are the main cause of noise in the hotel.
There is no refrigerator in the room.
See original · Русский
4
Л
Людмила Громова
Level 2 Local Expert
June 5, 2023
We lived from 02.06. to 04.06.2023, very good location, excellent spacious rooms. I was very disappointed with the breakfasts, at a price of about 1000 rubles (38 Belarusian!!!!) there were practically no hot dishes, charred chicken was probably reheated many times, as well as fried rice, omelette, rubber pancakes and that's it... Does this correspond to the declared value? everything is cold, even outwardly not edible. Dear restaurant managers, why is this attitude towards the guests? I regret that I did not call the manager or the cook, but only made a remark to the girl who was at the bar, she probably did not convey our indignation. I also had to take a photo. And you can't book a hotel without breakfast, but it's a pity that next time you'll have to look for another hotel.
The room is quite passable. In Russian rubles, the cost was 7800 rubles/day.
BUT: there was no set with toothbrushes, a bathrobe, slippers and, oddly enough, a refrigerator.))
Within walking distance of a shopping center, a cafe, you can walk and enjoy the night Minsk.
See original · Русский
1
1
Голт
Level 30 Local Expert
April 24, 2024
The hotel is located in the center, everything is within walking distance, the staff is friendly, the rooms are clean, and what else is needed, the price is very affordable
The number is more or less.The shower didn't work, the food was disgusting.I was there 2 times and was poisoned 2 times.I myself would never have chosen this hotel for the second time, but I had to be there for work.It 's not worth the money .
A good hotel with a convenient location. The staff is sincere. but. The duvet on the double bed is too small. You can't put your foot in the tub in the bathroom, it's too high.
We stayed at Zamkovaya for 3 days.
To be honest, I did not understand the enthusiastic reviews about this hotel... The rooms have been worth updating for a long time, everything is outdated. We were in room 212, it's time to clean the sofa (all stained). The room was poorly cleaned (someone's shorts and a book were in the bedside table) and was not prepared for check-in. Because there were two of us, it was prepared only for one person.
Among the advantages: the location and the breakfasts (they are really hearty and there is an assortment to choose from).
See original · Русский
Marie P.
Level 17 Local Expert
February 18, 2023
A magnificent hotel! Quiet, spacious, cozy! It was February 11-12. Very tasty breakfast, nice girl at the reception: kind, patient. Thank you for the wonderful reception! My beloved Minsk has become even more familiar with such a hotel and people! We have relatives living nearby and it is very convenient to stay nearby!
The rooms are large, everything is there, there are not enough slippers and a bathrobe. There is a large bathroom, the water pressure is strong, it would be good to hang curtains in the shower stall when you wash the water splashes on the floor.
The breakfasts are excellent, they cook porridge with water or milk and a lot of other things. The location is good, in the center, close to shops, the metro is 7 minutes away.
A very nice hotel. Clean, bright, cozy! A sincere person! Delicious cuisine! It is possible with pets!👍👍👍
See original · Русский
1
Андрей П.
Level 17 Local Expert
December 13, 2022
Nice cozy hotel within walking distance to Rakuvsky Brovar. There is a guarded parking lot next to the hotel. The room is spacious, TV, large comfortable bed, delicious breakfast.
One of the disadvantages is the absence of a refrigerator in the room. It was good that it was winter, and the "goodies" bought at the Komarovsky market spent the night comfortably at the open window.
The room is clean but tired. The shower stall had no closing door, so taking a shower is an adventure. The breakfasts are standard, without frills, normal :) The main advantage is that the location is convenient
A wonderful hotel in the very center, but at the same time secluded from the hustle and bustle.
There is absolutely everything nearby! Very beautiful old town, metro, shopping center, promenade, restaurants and cafes.
The staff at the hotel is very helpful.
It was very pleasant to spend time in this hotel!
An ordinary hotel, of course, of the advantages is the location, of the disadvantages it is in a large number of rooms - a window in the roof without the ability to close this source of morning light.
The entire center is within walking distance, there are many cars with Moscow license plates in the parking lot.
Great hotel. The rooms are very nice and spacious. A magnificent family room. Good location. We really liked it, we've been there as many as 2 times. And on the next trip we will try to stay at this hotel.
The order is approx. And everything else.... Smoky rooms
See original · Русский
N
Nikolay
Level 8 Local Expert
November 8, 2024
An average hotel, in my opinion. The number space is not clearly organized. Shampoos and gels, as I understand it, are issued only upon arrival, while the price is above average. The room is dusty.
Excellent two-room suite. The hotel is located in the center. You can walk anywhere. There is a great restaurant the view nearby. For those who prefer a beer restaurant - 400 meters Rakovsky Brovar.
By the way, the hotel itself has excellent breakfasts in the restaurant. If you don't have enough, you can have a cheap lunch at the same restaurant. Overall, we liked everything
See original
1
Екатерина
Level 14 Local Expert
September 3, 2023
Positive
-Location, center
-Nice room design
-Air conditioning
Minuses
-I waited 40 minutes for check-in, the room was not ready by 14:00
- There is practically no cleaning. The whole cleaning is to replace the garbage bags in the buckets. Dust is not wiped or vacuumed. According to the rules of the hotel, the bed should be changed every 3 days, but they also forget
- Requests are generally ignored. The sink in the bathroom drained the water badly, I asked to clean it, nothing was done
- The breakfasts are varied at first glance. But in fact, a lot of things are stale, perhaps they put yesterday's leftovers. It is inconvenient that you cannot book accommodation without breakfast
- It was complimentary to have a 0.5 bottle of water, a tea bag and a coffee bag, they never added it again
- There are no refrigerators in the rooms
- There is no Wi-Fi
- There were no slippers in the room
-The TV just hung up a few minutes after turning on, it was never possible to watch it
-Mold/fungus in the bathroom and cobwebs in the corner
-Broken toilet lid
the hotel is in a good location, the room is normal for such a price, I liked the breakfasts and the child of 5 years old. Water was left in our room every day (for 6 days of stay). There was an early departure, we were given 2 huge bags of yoghurts, sandwiches, waffles for breakfast with us. The child was very happy!
In 2022 in Minsk, the choice fell on Zamkovaya (by the way, I did not see that she was Victoria anywhere). I chose for reasons of accessibility to the center, the availability of breakfast, and an adequate price.
Of the disadvantages, repairs in the rooms are no longer the first freshness, cold batteries and a heated towel rail, although a split heating system worked in the room, maybe for RB such batteries are the norm everywhere.
Now about the advantages: a very varied breakfast buffet with real food, and not yoghurts and sandwiches as it happens. Very convenient location of the hotel relative to the city center,
In general, solid 3 stars, I did not have any illusions, I was satisfied with the accommodation.
I liked everything, except for the small nuances. There is a kettle in the room, but there is no water in the room, even in the lobby, disposable paper cups instead of normal dishes... and this is in the suite. The location is 5, breakfast is decent, parking for cars on site is guarded! In general, my recommendations are 😃
We were in March. We lived in a suite. When checking in, there were no curtains and tulle at all. The next day, only tulle was taken. We didn't get enough sleep at all. There were no toothbrushes or toothpaste. They were given only after a reminder. The kettle was also given after the reminder. The bedside tables were by the windows. It looks like they got up to install curtains on them, but they didn't push them back. It's cold in the room. The location of the hotel is excellent, but we will not go there anymore. The breakfast is poor.
A good hotel in the center of the capital.
But there are a couple of comments.
There is an incomprehensible situation with hot water - it turns out that you need to ask it to be turned on.
The breakfast is simple, the so-called "European", but very modest. Coffee and tea are brought by the waiter, although it would be better to put a vending machine.
The parking lot is closed at the entrance with a barrier, it opens with a button, but we were not warned about this when booking.
In general, an honest European "four"
A wonderful hotel. I stayed here for 1 night in a double suite for 7 thousand kopecks (Russian rubles). The room had 2 TVs, four armchairs, a sofa and a set of furniture (all kinds of cabinets). The bathtub is just huge, in addition to the toilet and faucet, there was a Jacuzzi and a foot washbasin (I don't remember the name). I was very pleased with the breakfast. It was just everything! Starting from cereals, sausages, omelets and pancakes, ending with 6 types of fresh juices, a refrigerator with dairy products, and fruits. I recommend everything)