Great hotel. Spacious rooms. Nice Spa. Friendly staff.
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Алексей
Level 21 Local Expert
September 18, 2022
A wonderful hotel! A large room of ~ 40 sq m with a magnificent view of the park. There is a parking lot. The room has everything you need: a safe, mini fridge, bathroom accessories, bathrobe, slippers.
Breakfast buffet - the food is delicious, the assortment is impressive.
Good sound insulation. The center is 5 km away. The staff is polite, especially the girls from the reception. Minus: there is no drinking water in the room
Excellent hotel, staff and service at the highest level. The rooms are super. The borscht in the restaurant is gorgeous. I had breakfast included - everything was delicious every morning.
The attachment contains photos of the cleaning done by the staff of your 4-star hotel.
The way the bed was made is especially impressive.
In principle, the staff does not know how to clean the bathroom.
The level of service is the only thing that upset us on this New Year's trip to Minsk.
The current level of service does not even pull 2 stars and definitely does not leave a desire to check into this hotel on your next trip.
The hotel does not correspond to 4 stars at all.Slippers and bathrobes on request, no tea/coffee, cups. According to the hotel employee, "they should be in 4 stars, but there is no money for it." There is room for a refrigerator in the room, but there is no refrigerator for the same reason as tea/coffee. She was absent from the room from 12:00 to 18:00, they could not clean up during this time, since "the hotel is loaded, they will come in the evening." The ventilation system does not work at all, the battery does not work at all, the window can be opened either very strongly or in no way. And all this for almost 10,000 rubles!! I do not recommend visiting.
The hotel is good, but it doesn't look like a 4-star hotel. There are no slippers, bathrobes and dental kits. There is no tea or coffee either. There is no heating in November. The batteries are cold, even though the staff says it's heating. According to reviews, air conditioners do not work in summer. That is, you can only settle here in the off-season. After 23.00, the reception is not responding and the hotel will not be checked in. In general, the standard three.
The hotel is normal.
The cons are poor plumbing and very average reception service.
The restaurant is terrible. Long and not tasty. When I asked why the salmon was on ice, they said, "So it's frozen." One more time: They didn't even apologize to her for the iced fish in the dish
A classic restaurant. Delicious. You can get to the special service, the delivery time will increase. The staff informs about all delays in advance, very diligent and polite. The price is comfortable for the Russian Federation.
A modern, cozy hotel. Friendly staff, daily cleaning, modern furniture and plumbing. The spacious restaurant, a wide variety of dishes, the quality of the food is excellent.
I recommend it!
In principle, it is a good hotel. Breakfast is a buffet, almost for five. The room was large with far from old furniture. But, there was no refrigerator in the room. For four stars, this is a disadvantage. Therefore, I did not give the highest rating.
Good rooms at reasonable prices. The room was taken for 4, it turned out from 2 rooms, each with its own bathroom. And what kind of beds... mmmm...fairy tale...
Nice hotel. Clean, comfortable rooms with everything you need. A full-fledged safe. Breakfast is worth mentioning separately. It seems to have everything for every taste.
On 3+
We were sitting with colleagues. The staff is not very efficient. The kitchen is so-so.
At the end, the waiter also caught up with us to ask for extra money... As a result, it turned out that the young lady's math is not easy.. So the addition of checks revealed the absence of debt on our part. You shouldn't have just returned...
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Анна
Level 12 Local Expert
May 1, 2023
High ceilings, spacious room, everything is clean and tidy, I liked the hotel. It is a pity that the heating in Minsk is turned off too early, already at the end of April, it was a little cool, but there is a second blanket in the room, so it was very comfortable to sleep
The room is beautiful, the bed is very comfortable, I did not like that there are no slippers and a bathrobe. I liked the cafe very much, it was delicious!
It is very noisy in the room from the road. Sleeping is problematic. Otherwise, the ace is not bad. The location is good, the buffet is decent, but without frills.
It's a nice hotel, but the rooms are pretty dirty, I found someone's lens on my last visit. The SPA is completely mediocre, constant cold and not a convenient visiting mode included in the room rate from 8 to 11 am!
The staff is not always friendly , but in general everything is good . The breakfasts reminded me of the Soviet past for some reason , but the pancakes were good ) The rooms are great
We spontaneously gathered with our family in Minsk, and since booking now does not work for reservations in Russia and Belarus, we had to use the Yandex search for official hotel websites. Since we planned to visit Dreamland, we also looked for a hotel closer to it and to be allowed with pets (our bun always travels with us). The choice fell on Victoria Olympus. We called, booked (without any prepayments). Because we left Smolensk late in the evening, we had to change the money on the highway near the M1 casino (the course, of course, is not profitable, but we didn't have much choice). We arrived at the hotel around midnight, settled us quickly, took an additional payment of 100 bel.rub for 2 days for the dog. The staff is very polite, the hotel is quiet and peaceful. On the 2nd floor and 2nd floor they gave a two-room suite. I recommend the hotel, especially to pet owners)))
The service just sucks.
We arrived at the hotel at 16-30. Taking into account the fact that the check-in is from 14-00 - we were asked to wait first half an hour, then another half hour.
As a result, we checked into the room at 17-45.
It turned out that in a 4-star hotel in a standard double room for 11,000 + Russian rubles per day, neither bathrobes nor slippers are provided. There are no toothbrushes or toothpaste.
There is no minibar.
The room is spacious, yes, but the quality of the bathroom decoration, for example, as in the USSR.
In general, I do not recommend this hotel.
We lived in this hotel from 30.12 to 05.01. Cleaning and changing towels and garbage collection had to be begged, for all the time the room was cleaned once and then mediocre (the fact that the toilet was leaking heavily was reported immediately upon check-in, and was not repaired! I upset the spa complex, it reminded me more of a spa room, and even the sauna was not included.
It's a good place, you often meet celebrities from Russia there
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Show business's response
Кристина Григорян
Level 7 Local Expert
August 30, 2024
Controversial 4*.
We won't bring ice to the room, we won't give you a corkscrew...
There is no parking, only in front of the entrance and (we probably got there that way, there were no places...
Room cleaning is mediocre...
We stayed with my husband for the weekend. I liked the hotel. There were little things, for example, when checking in, the girl Alyona at the reception was clearly not enthusiastic about the guests and her work, judging by her face and answers. Or in the room, the float in the tank was always messed up.
But! We lived in an improved double room, it was spacious, clean, cleaning every day. The location is good. Overall, a pleasant experience. Recommend
The hotel is dirty and dusty. A romantic dinner was paid for, as a result, not only did they bring it an hour later, but also not everything that was included in it, after the proceedings they did not receive everything that they should have.
There is a very manumental complex outside. I was in the administrative part and did not get goosebumps. The arrangement is not modern, it smells of zayuzennost. Well, you open the entrance door and step into the chipped coating, the light does not burn everywhere in the dark corridors, you walk down the corridor and hear a beeping - maybe the fire was flooded... Parking is a complete disaster. This is with an understanding of the problem of a large number of tenants who come to visit. You can only get there by car, but this is the initial factor. At the same time, if your contractor / seller is in this building, feel free to multiply the price by 1.5. I probably don't know or understand something)))
In general, a good hotel, only 3 stars, not 4 stars as indicated. The ventilation did not work in the room, although it was not critical for me, otherwise it seems to be normal, although breakfast before 11 o'clock on weekends is cruel.
The rooms are spacious. There is a balcony on each floor for a smoke break, which is important for smokers. 24-hour coffee in the lobby. Simple but hearty breakfasts.
The impressions of a comfortable and spacious room are completely spoiled by the service: a rather meager breakfast (perhaps we came at the end), the absence of dental kits and (!) the inclusion of only one breakfast even if you move in together.
What was our surprise when in the morning we were asked to pay for the second person at breakfast.
Plus: you can have breakfast next to some athlete or celebrity :) or with people staring at you, if you're a celebrity.