Nice building, large rooms, fastest elevator. Very strange service - the garbage on the floor lay for two days before it was removed. The room could not be cleaned for 5 hours. There are two menus in the restaurant - you order cheaper, but they count according to where it is more expensive. It is impossible to use the shower and the faucet in the sink due to an inadequate set, the bed creaks.
Nice rooms. Not bad breakfasts. Minuses. It is difficult to have dinner and lunch at the hotel. First, those with paid meals are fed, then after 1.5 - 2 hours the rest. The lobby bar is very sparse.
Very small parking lot. There was no refrigerator in the room, there is a kettle, while there are no glasses with spoons, and there is no tea with sugar. The shower is extremely inconvenient because the water pressure is very strong, and the watering can itself is small. The soap dispenser got clogged, my husband fixed it.
A large , clean hotel . The rooms are spacious and the beds are wide. Polite staff . 4 elevators , water in the room , coffee , tea , everything is free.
The restaurant is fed for slaughter. Very large portions and most importantly, everything is very tasty! We stayed in this hotel for the 2nd time . I admire it every time. Thanks!
A very cool hotel, perfect for 4 stars!
We took a two-room junior suite - the room is very spacious, with 2 bathrooms))
The staff is not very nimble, everything is very slow and often after a reminder)) but it didn't spoil our vacation.
I stayed in a double room. Breakfast is included. Cleanly neat. To the place. Where the events took place: Minsk Arena, very close. Opposite there is a picturesque park along the Svisla. If there are repeated events, I will stay here
I'll add a fly in the ointment to these rave reviews. We stayed at this hotel for a long weekend from June 9th to 12th. We booked 2 rooms: luxury and Superior. With breakfast. For such a price tag, you want to get the appropriate service. But we did not observe the service from the word at all. The suite turned out to be very strange: 2 rooms, of which the living room, for some reason, turned out to be in a small room behind the door, and the bedroom in the main entrance room. There is a kettle, no cups. The toilet is wobbly, the shower with a glass curtain, very short half of the water on the floor. Cleaning was done 1 time in 3 days (thanks for taking out the trash and replenishing the water), in principle, the cleaning ended there. They didn't even fix the bed, the change of towels is also not here. Well, okay, you can close your eyes to this. Breakfast in general will go (eggs, porridge, cottage cheese, fruits, meat and cheese cuts, vegetables, well, if there were no fresh pastries to find fault with) The most unpleasant moment was the departure. I checked in our room with my spouse, took the keys without any problems and wished them a good trip. After 10 minutes, the daughters came down and they had problems: the girl at the reception asked for an additional payment of 138 BEL. RUB (4000 rubles) RUB) for the fact that when checking in, another administrator incorrectly registered the check-in. With all this, my payment corresponded to the cost of the reservation. In general, we did not pay anything, but the sediment was not good. Somehow the situation was more like additional earnings....
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Светлана С.
Level 3 Local Expert
November 25, 2024
The rooms are large and clean, the staff is friendly, and there is a variety of food for breakfast. If I come to Minsk again, I will stay at this hotel.
In general, it's not bad, the breakfasts are varied and delicious. The location is far from the center. There are flaws in the rooms. A bathtub with one partition and a constant puddle on the floor is annoying, the cleaning was normal only on the first day, then they just made the bed and didn't even wash the glasses. It was annoying that the pool can only be used from 8 am to 11 am. Seriously?! What kind of stupid restrictions are these? This is an extremely inconvenient time! Slippers and bathrobes are provided on request, but not in the rooms. In general, the staff is polite and responsive, but I did not like these rules (from the management, as I understand it).
The superior suite was booked! Traveling with children! A cot was brought as an additional place for the Child (the price for 3 nights is 12 thousand rubles for Russian money)! Without linen , without pillows , without anything (((((((( For those who travel with children, I do not advise you to take this room (
The hotel is large, clean, and the rooms are large. We had 2 connecting rooms, very comfortable with 2 children. It is convenient to get to any point in Minsk.
Slightly let down the plumbing
It's a terrible place, the hotel seems to be cleaned and the toilet in the bedside table is dirty, someone's towel is lying there. The tile in the bathtub is broken.
On the plus side, I'll start with them, because he's the only one. This room is big, beautiful, with huge windows that cannot be opened (why?). Perhaps it's because of the air conditioner, which lives its own life and because of which my whole family caught a cold at night.
The rooms are not cleaned. In the evening, we went down to the lobby, took cakes on a plate with us. These dirty plates were in our room for three more days (the entire time of our stay). The garbage is also not cleaned. Only towels and water are renewed. There are no bathrobes and slippers - as well as dental kits, tea bags and at least cups! At the same time, for some reason there is a kettle - why, if there are only glasses from the dishes?
The most terrible thing is the SPA center, from which we were kicked out simply because we are women. We came at 20 o'clock, asked if we could come for a swim for a fee from 21 to 22 o'clock. We were told yes. However, when we (three menstruating women) prepared for the hike (I hope you understand what preparation involves these days), we were turned away because of the boorish behavior of the family who were standing in line with us. When we arrived at 21 o'clock, as agreed, they shouted at us from the doorway: "Not with you." The staff were nice, but the fact remains that we were kicked out of the spa. This happened because the woman in the queue was jealous of her man - she thought that we would seduce him and after we left she said: "no bathing together." And we didn't give up on this man at all, we're from a lesbian commune in general. As a result, we came all ready - in swimsuits and flip-flops, but they turned us around and said we couldn't. We had to take a taxi to a nearby hotel, pay for an hour of swimming there, and we managed to swim for 30 minutes. Amazing rudeness.
We came to the spa the next morning. The sauna is not working, the Jacuzzi turns off every fifteen minutes. The stairs to the Jacuzzi are very dangerous. A friend fell right on the tile with her stomach. BATHROBES AND SLIPPERS ARE NOT GIVEN OUT! The employee (a middle-aged blonde) refused to give it to us, although later we saw other guests in slippers and bathrobes. What kind of discrimination is this?!
The next thing is breakfast. They're terrible. Baked pancakes, spoiled broth - it really smelled rotten.
During our three days, the sensor in the door broke down. We had to go back to the reception four times down-up-down-up-down-up-down-up to get help.
I do not recommend the hotel. It's terrible! We were not even asked at the check-out if we enjoyed our stay. They didn't even say goodbye, they just silently took the cards. Amazing rudeness, we advise you to stay away from this hotel, which does not correspond to 4 stars.
Great hotel. There are many sports locations nearby, the Minsk Arena, the Olympic Committee of the Republic of Belarus, the gymnastics center, football, hockey clubs and federations. Clean, Rooms are cleaned daily. A restaurant where you can have a good breakfast. The only thing to note is the poor lighting in the room. Considering that we were here in winter, there was not enough light.We didn't cross paths with the staff. Smoking areas are organized on the transitional balconies. Parking is paid, we left the car right at the entrance to the hotel, convenient.
The hotel is big, but the room is just tired. Pillows in general - you can't look without tears. If you live up to 5-6 floors, then a visor will be visible from the window, which blocks everything. There is a long walking path nearby, the walking area is long and the center is close
A very cool hotel. The rooms are clean, spacious and cozy. The staff and service are at the highest level. I can talk about food for a very long time and a lot)))
Very dirty room. I'm not even talking about the bathroom anymore! Everything is old. The hotel does not pull for 4*, there are not enough towels, tea and coffee, bathrobe, slippers, toothbrush on request, the staff is not friendly "with a favor", there are no words disappointed. A maximum of 3* and then for the unassuming.
As always, a good hotel. I've been there many times. It is cozy, culturally and clean. The rooms are large and comfortable. The whole service is good. But with the restaurant, there was always a full hat. It's better to eat on the side.
We took the superior Suite, everything was fine, small features, very strange faucets, and a strange arrangement of sockets. But these are small things, the room is huge, the bed is comfortable. Breakfast is OK. the SPA has a strange opening time, for some reason the sauna does not work, but only the hammam and Jacuzzi, well, it was possible to visit for free at least until 15:00.
Clearly not up to the stated level! You need to beg for slippers! Arrogant administrators. The light does not turn on on the floor in the corridor 15 meters from the elevator. Swollen, requiring replacement furniture in the bathroom. The climate control in the room is not regulated, it is locked. They didn't even bother to align the picture))
Cleaning the rooms during your stay is not expected, the sign on the door handle "please clean up my room" is an element of furniture, nothing more.
The faucet or the door lock is broken- well, sorry, the plumber / locksmith only works until 17:00. And he's resting on the weekend, so yes, wait for Monday.
Check-in will be exactly later than the specified time.
The restaurant was "closed for special maintenance" several times.
Welcome to the USSR of the worst times.
Good afternoon! We visited the beautiful city of Minsk , we liked everything, cafes , friendly people! But the hotel disappointed . We came to breakfast at half past ten , there was no hot , we did not even see an elementary glaze at breakfast , there was no porridge either , after the indignation of the guests , we began to cook) . The next day we wanted to order a late dinner in the room, it was at about eleven in the evening , the booklet says the room service works 24/7 , the reception said it doesn't work, sorry.... It would not hurt to somehow report this or remove the booklets when everyone is being misled.....After eviction, you will have to leave your suitcase at the reception , there is no special room for this, slippers on request and sluggish employees at the reception , they do not respond immediately, for 4 stars, it's a little weak!
Excellent hotel, large and clean rooms, beautiful views from the Windows, spacious and bright hall, it is very convenient that there is a shopping center nearby
We had a room for 4 days. The hotel is not bad. But we didn't like the restaurant, the breakfasts were good, and we didn't like the dinner. But this is our opinion.
The room is large and clean. The furniture is new. Huge windows - the views are beautiful. There is a view of the church, from that side and the road. We were settled on the other side, on a quiet street, the view was simpler, but we slept with the window open.
Breakfast of 800 rubles per person, in my opinion, is overrated, but they will not leave you hungry.
Great foursome, good spa, smiling staff. It is located a little further from the center, but it is quite quiet here, and a taxi is a penny to the center. I recommend
The hotel is great!
However, I'll throw my spoon in the decanter...
there is no banal tea and sugar in the rooms.
Not to mention the coffee.
This fact is very depressing. There is a kettle, water, electricity...
the whole situation was taken out only by a buffet breakfast.
For its price, it is a super hotel, but there is a little lack of proper guidance, there are no slippers in the rooms and there are no usual hygiene items
A good hotel, excellent location, there is a place to walk in the evening, the park is against! Breakfast is not too meager, you can improve the assortment, but only because of this!
Nice hotel. Glass, concrete and aluminum. Free Parking, good transport accessibility. A little freshness and cleanliness in the corridors. Beautiful view from the windows.
In general, everything corresponded to the descriptions and photos.
The expectations were fulfilled. The number corresponds to the description of the site. I am happy with my stay.
A single water cooler on the ground floor and a shared microwave would not hurt.
Unfortunately, it would not hurt to keep the plumbing in good condition in a timely manner at the spa. The water in the city is hard and lime deposits render the shower racks inoperable.
We had a rest in January 2023. The rooms were clean, the staff was friendly, and the room had everything you needed. There was a large selection for breakfast. It is not located in the very center of the city, but it will not be difficult to get to the city center by land transport.
A good hotel, friendly staff, we even managed to communicate informally with the waiter, a pleasant young man (the only employee is a waiter for the entire hotel), or we were just lucky that we did not meet other employees in two days.
The spa center is very small, everything is on top of each other, it is better not to go to the free (included in the price) hours.
A wonderful hotel. Responsive staff. Good logistics. I liked the room, the furniture was not killed, the wi-fi worked. In the morning, the spa (hammam, font and Jacuzzi) is open for free